Honestly a terrible dealership. The salesman who was helping us out didn’t know anything about the car that we were looking at and all he seemed interested in was talking about his personal opinion on COVID (while proceeding to hack up a lung-all without a mask) and also how much of an alcoholic he was. Very unprofessional atmosphere and the dealership itself was pretty gross. Absolutely pathetic management and I will never go back, nor would I recommend anyone else waste their time here.

Fred Colunga has been our salesman for 12 years. We bought our first Hyundai at World Car in 2000.Yesterday we successfully negotiated a fair trade-in deal. Our new 2022 Tucson has lots of safety and convenience options. It will be a nice addition to our family.

Clary Lunday He was very professional and is helping me with the process of my car. The waiting time was very fast, and they have very good customer service. Thank you Sir

This is the second car this year be have bought from Brandon. He knows his product. He listened to our needs and got us the cars we wanted. We both are happy with our cars.Thank You, Brandon

I bought a used car from here and in one month it died on me. I had the car towed back to them two weeks ago. I called numerous times and could not once get the service department on the phone. So one week after having it towed in, I went in person to get answers. I told them how annoyed I was that no one was communicating with me. Brian, my service advisor, told me he would call me with answers later that day. He never called. So I called him the next day and he told me that Joseph, my salesman, had my paperwork and that he would be calling me. Never got a call. So I called Joseph the next day and he told me to talk to the service manager or his manager. Guess what? They never answer the phone, even after I leave messages. This is the worst customer service I’ve ever experienced and I am completely regretting buying from here. It’s been two weeks and I have not been given any insight as to what is wrong with my car, if it will be fixed, and how long it will take.Update: I had to again go in person to find out they were replacing my battery and waiting for my alternator to come in from out of town. They told me it’d be ready on a Friday. On Friday, I was told my car wouldn’t be ready until Monday because they were replacing the fuel pump (which is what we suspected was the issue all along). On Monday, I was told my car wouldn’t be ready until Wednesday because they were replacing the fuel pump ring. Finally Wednesday rolled around and I got my car back. I am very grateful they replaced these parts for me at no cost, which they didn’t have to do since I bought the car as is. However- I hope I never have to come back to this dealership. The customer service is terrible and they pushed dates back multiple times, causing an inconvenience for me over and over again.

My new Hyundai Venue 2020 had its transmission go out at 8,000 miles! Took them 3 months to fix it and it broke down again last Friday during a trip. Hyundai not only left us stranded on the side of the road in the middle of no where (again). But is also refusing to get us a rental car or loaner car until the car is diagnosed in 4-6 weeks! Got screamed at by the service manager at World Car Hyundai North in San Antonio TX (where the car was purchased and supposed to be towed there) telling us it’s not his problem on how we get home and not his jobs to provide us with help or a loaner car/rental. Back in January when this first happened we were given a rental the SAME DAY! Thanks Hyundai!!

I went there for years. Maybe two years ago it was different. Not so good anymore. But recently I had my oil change done, and I was impressed. I mean I had to wait for about 90 minutes but it was worth the wait! I forgot to mention that my car had a recall and I had no idea. That fixed that too. On top the wipe(cleaned) my car from the outside. So I dont want to give 5 stars right now but would when I go back and have the same satisfaction.

Fair selection and reasonable prices considering the current market. However, most difficult auto purchase Ive made in 40 yrs. Over three hours in and still not finished. Challenge after challenge to get them what they want and the way they want it.

I visited this dealership with the intentions of purchasing a vehicle in cash, but am always interested on discussing incentives they may offer if financed. So I walk in and am looking around, looking at vehicle pamphlets, and honestly just pacing for about 30 minutes- not so much as a greeting or a look in my direction. Once I had found an employee I had to approach and ask if there was a sales rep, to which he responded one should be in shortly..it was about 9:15am and their sales departments hours say they start at 8:30am. At just before 9:30am this young gentleman comes rushing in and greets me with his keys and granola bar in hand, as though he literally had just run in there. I saw enough red flags and unprofessional behavior to know that this is NOT a dealership I ever want to buy from; that is, if they even wanted to sell a vehicle in the first place.

Took the morning off work to have my car serviced (oil change and tire rotation). Informed when making the appointment that I would wait (dealership in Kansas where I use to live would service my car in under an hour)Drove 20 minutes to the dealership. Checked in and straight off the tech wanted to do the hard sell to change air and cabin filters. Informed the tech I will do it myself, still claimed it had to be done a 20k miles, once again informed him I will do it myself. Then he said he would text me with the recommendations with work to be done on my car. Stated I just need oil change and tire rotation. Then the tech states it will be 2-4 hours before my car would be ready. Informed that wouldn’t work, that I had an appointment for my car to be service at so I could get to work. He stated there was 8 cars ahead of me. Took my car keys and started to leave. Then another tech blocked my car and waved me down. He then tried to get me to stay and claimed there was 2-3 cars. Drove around him and left. Not sure if this is how to treat all customers or just women. Called to speak with the service manager and operated stated he was not available and he would call me…..three hours later, no call back.

Went to get my car inspection done on 9.12.2021 on Saturday morning when the open and was told it will take a few hours. This was fine since I was doing a garage sale that day. I started to call for a status update at 1pm and the front desk lady took my information and will have the mechanics call me back. I waited another hour and a different front desk lady answer and did the same thing I brought up the fact this is my 2nd time calling and I have not gotten an update of the car from the mechanic. She said ok she will bring it up with her manager. The manager called me a hour later to see what was going on and inform me that she will personally walk to speak with the mechanic and I should here something. By now it’s 3:30 pm so I went directly over there to ask the status since I never got a phone call back and didn’t want to be without a vehicle for the next day and I felt in my gut that they were going to close early that day. Got there and spoke to Brandon the guy who took my suv in the morning and inform him that he was the guy that took my suv and I would like to know what’s going on. He went to check inside the shop and took 14 mins to bring the suv back. He said he went ahead and wash it for me which I do greatly appreciate. Once I was getting the paperwork I noticed that I was charge for the inspection when the last time I brought my suv there I was told by the last guy that I wouldn’t be charge due to the fact that it was free base off of the paperwork when purchasing the vehicle. I brought that up and Brandon resolve the issue as I was leaving I look over the paperwork and noticed that the inspection paperwork was missing and went back to get that so I can get the new inspection sticker. I was a bit annoyed that day but after all that my suv is back and good. Also Brandon called back at 07:51pm on 9.13.2021 and was asking what I called about in which it was basically me calling about the status of the suv from yesterday. I would recommend a better communication system to help customer trying to contact the mechanic side. Hence why I gave it 4 stars instead of 5-stars

Worst new buying experience ever. Terrible experience and total lack of professionalism. A blatant attempt at wripping us off.

Avoid this dealership! They tell you that you will have free oil changes. What they dont tell you is every single one of those oil changes are going to take 3-4 hours. They will tell you about this great app to schedule maintenance and oil changes but when you arrive you will be told they dont take appointments for oil changes. Bottom line dont fall for this sales pitch. It is nothing more than false advertising. One word best describes this business. Incompetent!

I came in late in the afternoon with no appointment for a problem starting my car. The service manager was very professional and explained that they were already behind with scheduled maintenance but would run a diagnostic on my car if I could wait. He did as promised and it turned out to be a battery problem…quickly replaced and I was good to go. Great experience and I’ll take my Hyundai back when I need additional service.

Service advisor, Brian, was great to work with. I took my Sante Fe Sport in for the Anti-Lock Brake recall, the software upgrade having to to with Engine Knocking, an oil change, and an estimate for getting the plastic that wraps around the bottom of the seat replaced. He got my car in and out quickly, but I thought he had forgotten the software upgrade. Since the reminder I received in the mail didn’t mention the recall number, we finally figured out the reason the service tech didn’t do it was because that had already been completed on a previous visit. I paid for the part for the seat, and Jesse scheduled me to get the work completed. It’s obvious the dealership is short handed, but hats off to all of your employees that are coming in to work, and doing their best to keep us satisfied.

I had problems with the maintenance shop in the past, so I checked with the new maintenance chief to find out how much this visit would cost. He was very courteous with me, gave me a quote and scheduled my visit. The visit went according to the stated quote. The technition was knowledgeable and gave me an even lower quote and said it would be two hours. My car was ready in one and a half hours at stated price. All issues were resolved.

The sale process took a little longer than I expected. David is an excellent salesman. The 520 mile rd. trip was well worth it. I got the car I wanted. Very happy with the purchase. Would definitely make the trip again.

Great experience at the dealership, the sales consultant Mr. Fred Colunga was very professional and a good listener of my needs and what I was looking for my daughter. I will recommend him to anyone looking for a brand new Hyundai. Hyundai has the best warranty in the market right now.

Great experience with our salesman, Alex; The Finance manager was also amazing, expediting our paperwork in a flash!

VERY NICE CUSTOMER SERVICE. I WILL COME HERE FOR SERVICE. VERY GOOD JOB I APPRECIATE MY SERVICE 7GUY. 5+STARS GREAT GREAT PRICES 👍 👌

Great working with Rob, salesman and Kevin in Finance. I was informed that i lost my grandmother while at the dealership and the staff showed much compassion and worked to get me the best deal when i returned to complete my purchase. My only issues were the length of time it took to be acknowledged and paired with a salesman (possibly a manning issue) and the promise to fix a scratch that was already on the new vehicle. I am still awaiting to be scheduled. Other than that, I got a great car

I wish they cleaned your car when it comes in for service. My Hyundai dealership in Austin, South Point Hyundai would do that. Is it because they sell Genesis over in Austin?Also, please pay these guys more, and stop screwing them on commission tied to customer reviews so you can hire more people. I tried for five days to get answers over the phone, but no one picked up or returned calls. I had to drive down there to get answers, and find out if my car had even been looked at. Your service team is over stretched, and over worked.

I was welcomed with friendly, honest & caring staff. I see other reviews about negative experiences and I just want to say theyre valid. Everyone has there own experience but Im grateful I had a positive one. It was my first time buying my own vehicle and found no issues. The only thing is waiting time on service, but overall great deal. Thank you, Fred! Hes a great salesperson!!! :)

I have done business with many dealerships but this has to be the most unprofessional car dealership. They have no understanding on the importance of customer service. I will never recommend this dealership to anyone. The general manager of this location has no business being in his position and should be removed.

Love Hyundai make. Its an extremely well made car. World Car N. Needs to fix the parking lot pavement, because there is alot of potholes, and cracks. Hyundai showroom is bare. No receptionist. No refreshments, if it wasnt for my love for the brand I would be turned off by the up keep.But staff works hard to service their customers.I truly hope Owner gets more service personnel, Fix the lot, and make the showroom more alluring.The place looks ghetto. Service Dept. 0is extremely short in staff, they ones that are present, work so hard. No one answers the phone at Hyundai,when I leave messages, there is no response.

Best experience at a dealership so far. (Granted I dont buy cars often). I knew what I wanted, and what was reasonable price wise. They met all my requirements and expectations. Virginia, our sales person, was totally transparent and a pleasure to work with. Definitely recommend asking for her. Couldnt have asked for a quicker and easier experience.

Brandon and PC were professional, Knowledgeable, patience, and friendly.... Great

Extremely helpful! I would definitely recommend coming here! Everyone was kind and Scott was basically a magician and got me into a brand new car!

Great in and out service for my vehicle! No hassle, no worry!

I had the pleasure of working with Rachel Ray. She was knowledgeable, personable, patient and honest. She included my two companions in our conversation, and treated us all with respect, kindness and a sense of humor!She walked me through every step of the process and answered all of my questions.The dealership itself was clean, orderly and most importantly, there wasnt anyone, from the gentleman polishing the floor, to the the office managers who was not polite and welcoming.And I love, love, love my new Hyundai Elantra!Go. Ask for Rachel. Tell her I sent you.

The salesman made this an incredibly enjoyable experience. Gil clearly wanted what was best for us as a buyer. There was no pressure selling. He was very informative and kind.

We signed paperwork Saturday 9/11 that payments for a Hyundai Accent would be 253 a month like we saw online and had someone different come out and explain that they weren’t able to get approval because of the time we were in on a Saturday but they did assure us it would work out and they’d be able to keep the 253 monthly payments and we signed papers for me to take the car home that night and told us to come back Monday 9/13 to finalize paperwork and our salesperson told me to send a text to let him know when we’d be back down and said that the paperwork would be ready and they kept us waiting and didn’t have our paperwork ready at all and instead reran the numbers numbers and came back and had a completely different number for us saying the payments would be over $300 monthly cause only one bank would pick it up and they couldn’t honor the agreement we already made Saturday 9/11 of $253 a month. I’m autistic and I was very excited for my first car and I fell in love with the vehicle only to have it torn away from me by dishonesty and lies and empty promises. When someone gives me their word, as an autistic, I expect them to keep it because I don’t lie. So I’m very emotionally heartbroken and so upset that I no longer have a car when I need one to get to school and work. I will never be back and I will never suggest this dealership to anybody ever. Horrible customer service and dishonest people.

Went in on Friday September 24th. The salesman that approached us was extremely rude. I told what we were looking to do. And it was like oh well are you going to test drive the car. I said no I dont want to drive anything without working some numbers first. The attitude he had made my husband decide to leave. We wont go back

My Hyundai is my baby but I also have a 2017 dodge ram. One for show and one to travel. I love them both since my husband passed away 4yrs ago. I need to take my truck in to u guys just to make sure it ok. I will call to make appt soon. Im a widow with little money but my granddaughter takes in the Hyundai. I drive the Dodge to work. I appreciate everything u guys do for me. You all have a blessed day. 😘

World Car Hyundai has very nice guys working in the Service department. They checked out everything I asked for with oil change and gave me suggestions for future service.I will be going back for next oil change

Used the express oil change for my wifes and my car. Took around an hour. Everything went smooth and the service rep explained all the complimentary service available to me

My family and I just purchased a used car from Brandon G. He’s great! He will provide you with a knowledgeable, friendly & professional experience. Brandon’s “no pressure attitude” is very helpful when looking around. He’s willing to go above & beyond to help you find the right car for you. He also lets you know what to expect during the buying process. I highly recommend him!

Thanks to the manager of the automotive department for being so understanding.

World Car Hyundai North provided great service! Joseph assisted me with the purchase of my new Tucson, and he was kind and professional throughout the buying process. If you need a vehicle, go to Joseph!

All service technicians were very nice, professional, and respectful. Thank you all for the great experience.

Having recently decided it was time to retire my faithful ride of 20 years, and after checking out a few dealerships (thanks sweetheart) almost before I knew it, I was again the proud owner of a brand new, right off the showroom floor, had to have been made for me, gorgeous red ride! Much thanks to Scott The Car guy of World Car Hyundai fame, who was very awesome in helping make this special event such a smooth ride!

I have been going to world car for years but the customer service has changed. Left my car on the 2nd Oct with the service manager, Clary, to be serviced.A week passed and noone had contacted me about my car. I called and spoke to a lady who said they were probably waiting on a part and she would have service to call me. Never heard from anyone. So I called Mr keys / GM and he was to get back with me and never did. So I went by the dealership to find out why he never called back and he put it on Brian, the service guy. Brian was by himself with no help from management. Wont be going back, unless something changes. Management never apologizedfor having my car a wk and 2days never contacting me. They were very inconsiderate to a long time customer.

The Salesperson Brandon was absolutely great. Unfortunately, his management team provided horrible support to the young man trying to make a sale for the business. The management team has poor good faith practices and business ethics that should be investigated by the teams ownership, that is if they are not the source to the problem. Brandon did everything in his power to stay true to the sale until finance and sales managers did not keep their word on the sale after I was ready to complete the sale with a $10,000 down payment to be delivered on the spot. They additionally, gave a ridiculous lowball offer on a vehicle I was interested in trading in. Hopefully, they take care of their talent because Brandon was the best salesperson Ive had in a long time. He was very personable, knew the vehicle capabilities and specs inside and out, was very informative, articulated himself well, and was honest with his sales offer. Surely, a young talent any other dealership would continue to mentor and develop to take on higher positions of responsibility within their business. Unfortunate experience, that wasted my time.

This dealership will not call you back after leaving multiple messages regarding service they performed on my vehicle. Overall, really poor customer service.

Nice atmosphere, Great customer service, they go out if their way to make you feel comfortable. Their service is sensational.

Worst ever customer service... They booked an appointment for me and asked to be there. They asked me to wait for an hour and finally told the cars I asked is not available for test drive or even to look.The manager himself was also having a proper gratitude to the customers.Beware never ever buy any cars from them.

Dont waste your time or money here. Since were in a covid hot spot during the Pandemic, I made an appointment. Checked in, and was asked to take a seat in the lobby. I was told someone would be right with me. Walked out 40 minutes later, without a single employee/sales rep saying a single word the whole time I was there. What kind of sales dept lets someone sit in the lobby 40 minutes without checking to see what they need? Pretty pathetic. World Car clearly does not care about their customers.

I had a very good experience. Virginia was knowledgeable and patient. She listened to my situation and worked with me to find the vehicle I was looking for that fit my needs. I appreciate her for that!!

Very helpful group of team here to help me get a brand new car! Alex is awesome!

Good service except one tire was off in air pressure?! Now I have go back or stop by somewhere to fix this. Unnecessary!

I was actually planning to go to a different Hyundai dealer, until I checked my maps one more time and decided that World Car was closer to me. Imvery glad I changed my mind, since the other dealer would have charged me 9$ apiece for the batteries I received from World Car at no cost. I said to my wife after I got home, I think Ive found my go-to Hyundai dealer!Besides the savings, everyone was extremely helpful in showing me how to get where I was going. Its a big place, and I dont walk very well any more, so I was very appreciative of the time several people took to point me in the right direction, despite the fact that the parking lot seemed quite full, and Im sure they were all busy. They made a great first impression!

To world car Hyundai,THANK YOU SO MUCH! My car engine went out & Clary the service manager helped me out a whole lot by getting my car approved for a new engine under my warranty. Although, I was suppose to be out of a car a whole month it was done in 3 weeks. I thank everyone for working so diligently on my vehicle and giving me a new engine. I am military in the medical field who lives in Houston and my car broke down in San Antonio on my way back home. Nonetheless, everyone was helpful including Taneka the sales Representative who helped give me different options. They made this process easier to deal with and I appreciate everyone for helping me!

Im a very understanding person when it cimes to repair. But this place really needs service advisor that they know what they are talking. The advisor acts like he dont know what hes doing. He keep coming back with charges the we already discussed. That was already taken care of. Customer service is poor. I hope for improvement.

Sales rep was rude and condescending. Gave us an insulting low price for our trade in then tried to sell us some package for $2k for some kind of polishing and stuff. When we said we didnt want it the sales rep said that was non negotiable. I was going to buy a Genesis. Was going to pay cash! I wont buy from disrespectful sales reps.

David was very helpful and patient with me as a first time buyer and I would 100% recommend him to anyone looking for a car

Scott helped me out with an oil change, it was great working with him. He was able to explain to me how the maintenance program works and made sure I got the best deal since my coverage hasnt begun just yet. Check-in was quick, and my car was ready within the hour. Friendly and Quick Service!

The most enjoyable and memorable buying experience Ive ever had. I went in not sure if I wanted to buy a new vehicle; however, Jordan was very kind, understanding, and listened to my needs. He did not pressure me. He explained the features available and assisted me with setting them up. He is a great asset to World Car Hyundai. I recommend that you ask for him on your next vehicle purchase.

Service was friendly and quick. Didnt give them 5 starts only because they forgot to put my valve stem caps back on.

Scott was wonderful and so was sweater vest dude aka Kevin :) Tons of professionalism and great communication!! Great experience overall, highly recommend

Very pleased how my vehicle was serviced. Thank you for the peace of mind in knowing things will be done honestly and correctly to maintain my vehicle.

The most enjoyable and memorable buying experience Ive ever had. I went in not sure if I wanted to buy a new vehicle; however, Virginia was very kind, understanding, and listened to my needs. She did not pressure me. She explained the features available on the SUV and assisted me with setting them up. She was very warm and welcoming. She is a great asset to World Car Hyundai. I recommend that you ask for her on your next vehicle purchase.

We had a great experience! Teka was an excellent salesperson. She listened to what was important to us. Even though we originally were looking at used vehicles, she was able to get us in a new vehicle with a full warranty for only $1000 than the used car! Financing was smooth. And follow up service has been excellent.

Although the current pandemic distribution issues are problematic for car dealerships, I appreciate the time that Service Manager, Clary Lunday, spent with me Looking forward to getting my Hyundai Tucson back as soon as it is possible. Those service techs certainly have their hands full during this unusual period of time!

Scott in the Service Department went above and beyond with assisting us with the repair of our vehicle. We can’t thank you enough sir. You truly helped us in our time of need. You will be the reason why we will continue to going to this location as well as referring our friends and family.

I always dread dealers, so we visited about 5 Hyundai dealer locations before settling with this one. They offered the best price for the same Pallisade, and ended up giving me what I wanted for my trade in after declining the first couple of offers. The best part of our experience was actually the salesman Robert Barton. He was so funny and interesting to talk to. We really enjoyed having him to work with and I left with a better payment than I was expecting.

I went into World Car Hyundai North and was instantly greeted at the door and met with David to go over what I was looking for. I was interested in test driving the Palisade and he was very helpful in showing me what they had available and was very knowledgeable in the vehicle. I had recently been in an accident so safety was a priority for me and David made sure to go over all the great safety features of the vehicle. He was able to answer all of my questions and was not pushy in any way. I would highly recommend this Hyundai dealership.

What an amazing car buying experience! They say buying a car is like going to the dentist 🦷! Not when you have a Sales Professional like we had at WorldCar Nissan/Hyundai.From the beginning to the end! No pressure and they truly cared about your wants & needs!Excellent atmosphere and no haggling over price! Thank you Virginia and Jimmy Willis.Look forward to seeing you soon for our next vehicle.Keep up the great job and lovely car buying experience.Best regards,Nelson & Sherri

Difficult to find, their Google maps address takes you to a ln empty lot. I have never had such a hard time trying to locate a dealership to make a purchase. And dont get me started with the salesman. After every question I asked he started with Im new.. needless to say I made the purchase at a dealership where they actually knew their stuff and treated me like a real customer.

The best part of the entire experience was our salesman Virginia T. She was personable, friendly and a total joy to work with. She listened to what we were looking for and helped us each step of the way. Even after the sale she said if we needed anything to just let her know and she meant it. She is definitely a people person and enjoys her job. Thank you Virginia!

I came in to make an appointment to bring my car in for its schedule maintenance and to my surprise I was told they could do it now. I was very happy to hear that and it made my day.

Work on car oil change was excellent, but rating at three stars for not reporting back on a part order status.

Dealership was very responsive and we were able to find a great car at a good price. Our salesperson Julia was an absolute joy to work with and would highly recommend her. She went out of her way and the primary reason we purchased.

My daughter and I thoroughly enjoyed working with Virginia Trevino. She was very patient and answered all our questions. We appreciated her matter of fact approach to my apprehensions and her willingness to tolerate our indecisiveness. She was a pleasure to do business with. Thank you, Virginia 🙂

I had been taking with Veronica for about a month on purchasing a new Palisade. She was very helpful and let me current with their inventory. We finally decided to come in and test drive and we got the pleasure to talk with Scott. He was very knowledgeable and shared all of the features of the car along with answered all of our questions. The application process was very fast and that was very important having 2 kids with us. This was by far the best car buying experience!

My husband and I went to multiple dealerships including another Hyundai in San Antonio. Brandon Galloway was so knowledgeable of the Palisade and showed us how to work all the extra features. We were so impressed with Brandon and the car that we purchased the car that night. He worked until after the dealership closed to assist us which we greatly appreciated and called us the next day to set up additional features for our car. We felt very supported especially when making a big purchase is not an easy decision.

While a positive experience overall, we went through the typical sales pitch with the seller going back and forth with the financial manager to come down in price for a lease—- our third with Hyundai. They gave us the standard run around, wasted our time and forced us to cancel other appointments to sign a piece of paper. Over 7 hours total in two days to turn in and take another lease.

Joseph Garza was extremely helpful, professional and patient, we test drove my dream car and he was very knowledgeable on the product. He took his time in explaining the monthly payments and pricing and helped me out with a nice monthly payment. Thank you Joseph and your team at Hyundai!

I have had nothing but smooth experiences when dealing with World Car Hyundai North. Bought the wide and I both got new cars from here. Even the service after purchase has been good. I can definitely see myself going in the future for the next vehicle purchase.

Scott was giving very much loan shark. It’s very weird that a dealership wants to keep business but they don’t acknowledge guests when they walk into the business. This is one of the worst experiences I’ve ever had. Not to mention they tried to low ball me on my trade in when I already had quotes from other dealerships higher. After saying that all of a sudden Mr.Scott was able to make the price higher for me for my trade in. I spent a total of 6 hours here just watching and waiting for finance to finish my paperwork and after I signed my contract they didn’t even adhere to it and give me a full tank of gas and fix the system that says I need service on a brand new car.A lot of red flags, to people coming in make sure you are stern if this manager Scott steps in the room be prepared to put him in his place or walk, there are plenty of better dealerships out there where management will treat you better and actually acknowledge you when you walk into the darn dealership.TL;DR Scott is a shark who doesn’t really seem to care what you think and wants to go by his rules. Try other dealerships if you’re not ready to put up with his ego or being ignored when you walk into the dealership. You’d think they’d treat you better when you already have shown the intent that you’re ready and you’re here to buy.Fin.

Wow! Wow! Wow! Just an overall amazing experience I cannot begin to sing the praises of the dealership and Robert! This was my first time buying a car and Robert made the process so easy and stress free. He listened to what I wanted and what was important and made me feel confident in my choice. I’m in love with my new set of wheels and it’s all thanks to Robert! Thank you!

If you’re looking for a smooth and stress free car buying experience then I highly recommend setting up an appointment with the team at World Car Hyundai North. Robert was very patient and understanding with our wants and needs. By the end of our search I was in my first brand new car! Thank you everyone at World Car for the pleasant experience.

The restrooms were dirty and there is no one sanitizing this place. I was looking around in the lot and no one came out to help. Stay away from this dealership

Felt very welcomed and had no trouble getting my car an oil change. Friendly service and thorough with questions and answers. Definitely coming back to this location. Far of a drive for myself but definitely worth it.

Tyler in service was awesome. He helped me from beginning to end, answered all my questions and got me back on the road. I couldnt finish my coffee, he was that efficient.

Fantastic experience in purchasing a new Hyundai Palisade today. Was from out of town, Internet Sales connected me with Robert who was quick to respond and guide me through the process. World Car Hyundai North had no hidden fees and a straight forward approach that made this a pleasant buying experience. I highly recommend this dealership.

If you buy a Hyundai just hope that you dont have to get it serviced at this dealership. All of my experiences have been subpar but the last two have been terrible. Ive had to wait 8+ hours for 4 hours worth of work on my vehicle and got no explanation as to why nor any heads up that it was behind schedule. This is after I had to wait 2 weeks to get my car back for lack of technicians. Uninformed staff that dont care about your time and mechanics that dont want to fix cars. All of that then I still have to pay the dealership rates for service. Know nowing that I HAVE to get my car serviced here makes me second guess buying another Hyundai. Horrible customer service.

I had an appt set for 10 am however it was a two hour wait. No happy with the lack of service. This is my 2nd time getting a service done. 1st time it took it a month after I bought my car, it took over 6 weeks to get my car back just for window tint, interior exterior protectant and wheel locks. That is something I will never understand.

Had a great visit today! Clary gave great customer service and heard my concerns regarding my vehicle and addressed them in a timely manner. Wait time was great. Thank you Clary for making me smile on today and I will return... Blessings always!!!

I give Brandon, my salesman 5 stars because he was wonderful. He made me feel comfortable and spent a lot of time with me. He was also very knowledgeable about the vehicles and worked with me to help me find the car I wanted in a price range I can afford. Thank you to Brandon for making me a happy customer!

From start to end is was an easy process. Virginia my sales person was extremely knowledgeable and made it fun and easy. I was nervous to buy a new car considering my first experience. But walking out of there I felt excited. Will definitely recommend to all my family and friends! Thanks again Virginia!!!

Had an excellent experience today dealing with the sales representative Fred for a new car purchase. Fred was courteous and kind, and addressed our concerns professionally. Thank you Fred!

Do not take your vehicle to their service department they had my vehicle for 2 weeks and after I called manager they miraculously had it fixed (yea right) the stuff they supposedly worked on hasn’t been touched verified by another mechanic today! And car still isn’t running correctly!!! The service department said they would call me back today and haven’t heard from them and cannot get through to them!!!

Drove all the way from El Paso to get my Havana Red G70! Scott was simply amazing, and so easy to work with. Not to mention John. My experience was so great and efficient! I’m on cloud nine. Thanks guys!!❤️

Amazing and very friendly staff. I had a great job at finding the car I wanted! The service was great!

Went to parts department. Guy was super helpful. Didnt have part, but directed me to the dealership the does. And gave me the price so I Wouldnt get up charged

Ordered a part for my vehicle and it came within a matter of days! Installation/Labor was a breeze and Clary offered fantastic customer service. He got me out sooner than expected and my car was even rinsed down! I look forward to coming here for future services. Thanks World Car Hyundai and Clary L.

Scott was great, smooth process and we love our new palisade!

The Service Advisor came out immediately. He was very professional and courteous. The oil was completely in little or no time. He ensured that the vehicle was washed. Thx you kindly Sir.

I dont usually do reviews but this is a pleasure to do. My wife and I totally do not like the experience of shopping/buying a new car/truck. It is frustrating at the very least. What a treat it was to have as our salesman, a person that treated us with patience, care, professional attitude and attitude. His Name was ROBERT and is truly an asset to World Car Hyundai North. And also a young man that was doing janitorial work was doing an outstanding job. It took a little longer than usually to complete the whole transaction but well worth it.

Joseph was simply exceptional.He explained every thing thoroughly. Got me a great deal on the 2021 Hyundai Palisade and i couldn’t be happier with my purchase.Highly recommended. I don’t have a single complaint.