I have tried to deal with several dealerships that fall under the Kahlig Auto Group and must say buyers should beware. North Park Lexus is the one that really stuck out. One member of their staff carries an umbrella on sunny days. He walked over to deal with me and immediately started with the tricks. Picked up his phone and appeared to be talking to someone only to get off the phone to tell me someone else wants the car I was looking at so I need to act fast. I decided to test drive it with him only to be given the bank APR pitch. We can get you done today if you open with Randolph Brooks. I know my FCU was the lowest but he kept pushing for their banks. Oh, then he informed me that they could send vehicles over to their other dealerships in Dominion to get full price so their price is firm. I ended up leaving and not wanting to deal with them again. Asked another dealership that was a part of the Kahlig Auto Group to bring the car over from Lexus only to get the run around. Lexus did not want to release it. Also be advised North Park Toyota is on their site but not an actual Kahlig dealership. They just didnt want to take the time to split from the site. Lastly if you find a certified pre-owned from North Park Volkswagen ensure that you check everything before you leave the dealership. I bought one from them and two moths later still have yet to hear about a fix to my issue. It wasnt owned by anyone, said they purchased it from the factory and I was the first owner. Yet it still has some issues and the one service tech that deals with certified pre-owned vehicles seems to never be available.
Hands down the best run auto dealerships in San Antonio and maybe in the USA. They want your business and it shows in how they operate.Thanks to Mr Kahlig for the way he has put his group of dealerships together and the way that they are managed.
North Park Lincoln and related businesses are consistently excellent. I purchase and service my cars there and recommend them to anyone that is looking for a vehicle or vehicle service. My experience has been with the Lincoln side and my sisters with the Subaru side. I recommend salesperson Walter Guzman with Lincoln as the most professional person I have worked with in my many years buying cars for myself, 2 sons and 2 daughters.
Bought our new car here, been there twice now, a great experience.
Ronnie and Greg couldnt have been nicer or more conscientious..
Turned in my Navigator for warranty work. Service department was swamped..however, my usual service provider, Mark, quickly checked me in...assessed vehicle condition...arranged to get me a rental when he learned there were no courtesy cars available. On-site Hertz was all over it. LJ was super! Though they were short on vehicles and the one vehicle readily available was too small for my 6 5 frame, LJ worked some magic with the dealership and they authorized me a luxury SUV. I was in and out in 30 minutes!! Northpark Lincoln is THE go-to for me!!
On my second Outback from this dealership. Have been very happy with how the service department is run.
MR. COLON to see he treats all with respect and dignity.
After working with Charles Chatmon at North Park Lincoln, he made my car buying experience great!! He did not pressure like most salesman along working with me via text to find my next vehicle!! If your ready for a new vehicle the 2021 Lincoln lineup will AMAZE you, so stop by & connect with Charles on your car buying journey!!
After going back-and-forth with several Kahlig Auto Stores. I came across the best sales person ever Nancy Galyon at Bluebonnet Jeep. I had my eyes on a particular type of truck and reached out to 2 other Kahlig stores both of which gave me the run around, didnt call meback, I had to reach back out to them.Plain and simple they dont make them like they used to. I reached out to Nancy and she got back with me within the hour with sales details. The following morning I was in their store making a purchase. She is great and emulates what every sales person out there should strive to be.The other folks at the Blubonnet Jeep store were also incredible, very welcoming and courteous! Next time your in the business of looking for a vehicle reach out to Nancy Galyon you wont be disappointed.
North Park Mazda has always been good to us. If you are looking for a Mazda I recommend coming here and talking to Muhammad for your needs.
I got a good car Im happy thank you for the help me look great
My vehicle went in at 7am.Vehicle staying overnight.Waiting for any results..
I have been dealing with North Park for over 20 years and the best service I have ever received, especially the service advisors along with my POC at North Park Lincoln, Mr. Juan Martinez. Thank you and God bless.
Good service by Matt. Our salesman. Could have done better on our trade in. But all in all I feel we got a good deal. Kahlig group is great to do business with.
The service is amazing and the employees here will gladly answer any questions that you have.
They are professional simple for even me to understand everything best service best salesmanship
Easy service for my Subaru, Chris really helped me get in and out quickly. Thanks Chris!
The people there are very Friendly, and very helpful. they answer any question you ask, dont get upset with you. You dont feel like they are ripping you off. Although I kind of expected a little more for my trade in. All in all it was a very good experience and I would recommend this dealership to anyone.
This is for North Park Subaru. North Park Subaru is hands down the best dealership that I have ever done business with. In fact, my family and I have now purchased no less than four vehicles. Everyone is a gem at this location. The new facility is also amazing and well deserved. I recommend North Park Subaru to everyone that asks where to purchase a new Subie.
I will never do business with this entire group. I dont agree with how they do business and how they go about appraising your trade in vehicle. I told the Castroville location salesman where I needed to be on my payment and he told me that he did inform the finance lady. She then called me to tell me what my payment would be after my trade in. I was disappointed to hear that I I did not get the payment where I needed it but more disappointed that the salesperson I was doing business with did not have the courtesy to call me himself and tell me that they could not get to the number I needed to be at. He did not have to tell me anything about the amount. I wouldve had more respect for him and this company if he had called me himself and not a person I never spoke with before. I wouldve accepted that and probably told him to keep looking for another vehicle for me, but not anymore. It seemed like a cop out and very discourteous and disrespectful. There are many other dealerships I can purchase a vehicle from w/my credit. Then the sales manager calls me and asks me how things went, like he didnt already know. I told him what I thought as well. People dont care anymore about customers anymore, they just care about the dollar. Im moving on and leaving this place behind me.
This location is North Park Subaru. Have owned 7 or more Subarus, we bought some at a different location but much happier with this location. General Manager is the BEST!, sales, tech & service superb!
Easy process to get your vehicle in. They keep you updated on all thats going on. The waiting area is comfortable and the snack bar is great.
Best place ever to buy a vehicleTiffany is awesome and my to go to person there.Robert in service is amazing and always get taken care of by these two. Staff at commission stand, always also do a great job.
Went to North Park Subaru for my car 12000 miles service with Mr. Trey as my service advisor. Mr. Trey stopped by twice to update me about my car. Thank you for the job well done. Please keep up the great work.
Went in for scheduled maintenance service. I was met promptly and courteously. My service advisor, Wally Murray was friendly and helpful. He explained what the service would be and approximately how long it would take. Great guy and great service.
Chris Rodriguez is an awesome individual, I believe his title is a financial manager. Chis is friendly, amicable and down to earth. He is patient and answers any question. Sales person Juan Martinez is another outstanding individual, I had a pleasant experience dealing with this two gentlemen.
Very nice dealership, but was dropping off a friend to get her car.
Great dealership to find deals. The cars and SUV purchased over the years have been priced right. The dealership is clean, and the employees are happy and focused on you.Theyll take you to work and then pick you up for free while your vehicle is being serviced. They even picked up my wifes vehicle from work, put new tires, and then brought it back!
Great service, Friendliest of staff greeting you, checking on you, checking you out...always a great experience for this Senior Citizen. Respect for you.
I am a return Lincoln customer, as always Joe Lopez has done such a exceptional job. I thank U Lincoln for having Joe Lopez as a salesman. He is a big asset to the company. His genuine personality, smile, courtesy, n mannerisms says a lot . I have really enjoyed my cars n am so glad my husband n I r family of Lincoln. I will highly recommend Lincoln north park., to all my friends n family. U always leave with a smile n feel satisfied. Thank u Joe Lopez for a job well done. MLCervantes
Andy was very helpful in search of a new Lincoln Aviator for mom! Thanks!
One of the most amazing dealerships I have ever encountered. The staff is 1st rate, service actually has customers best interest first and they really do want you to return. After the warranty is up, I usually find a mechanic that costs less than deal for my cars. I am well past my warranty and will not be leaving Kahlig. I will buy my next car from them. To add to this the Kahligs support many amazing charities. They are great examples of giving back to the community!
I had a fantastic experience working with Steve Scotka to sell a vehicle. My step-father passed and we decided to sell his SUV. Steve and team were very compassionate with our situation, fostered a stress-free environment, made us a great offer on the vehicle and the paperwork was easy for my mom to complete. I never thought selling a vehicle could be this easy, but to my surprise it was.Steve was always professional and provided immediate responses to any questions I had through email, text or phone which was very convenient with my work schedule. If I ever need to trade-in or sell a vehicle, North Park/Kahlig Auto will be first on my mind.Thanks again for all you did for us Steve!
Our family had such a wonderful experience at North Park Lincoln! Our goal was to find a larger vehicle for our growing family. We worked with Casper Kasperski and he did a wonderful job in helping us find exactly what we were looking for in a vehicle. From finding the vehicle all the way through closing, our experience couldn’t have been better! We even had our two year old with us all day and everyone was wonderful with him. They helped keep him happy & occupied which meant so much to us! Thank you Casper and North Park Lincoln for the perfect car and perfect car buying experience. We will be life long customers!!
My wife got her car inspected. The service is exceptional. Great place to patronize.
Helpful and quick service
There is no better luxury car dealership in the city, period. This dealership truly exemplifies what the experience should be like when you purchase a vehicle. You are treated well and the waiting room is truly a nice place to be. The only negative Ive experienced have been less than communicative service reps but Im going to chalk that up to their inexperience.
I have been a part of the Kahlig Auto Group-North Park & Bluebonnet Dealerships since 1999. Over the years we have purchased 4 cars from North Park Lexus. All I can tell you is they are the VERY BEST!!!! The salespeople and service folks are the finest in the industry. I do not believe I will ever purchase an automobile from another dealership. I trust Kahlig and the professionals at North Park Dealerships and know you will feel the same! Please feel free to reach out to me if you need more information. I consider them my family and I think they feel the same way about me. You will love doing business with them!
Good place to get car repairs. Its pricey. But their mechanics are the best. And the staff are very friendly. They have snacks and coffee, in their waiting area and fruit too.
North park lexus is the BEST place to buy a car .. Staff is very friendly and helpful . esp. James .. Then when u take ur car in for service the staff and techs r just as friendly and knowledgable.. The Lexus Cafe has the best coffee too
Great service. Comfortable waiting area. Friendly staff. I only take my car to this dealership for service.
Kahlig is great. Every dealership has great staff and they all treat people well. Thank you.
Kahlig North Park Lincoln is the best in San Antonio TX!!! ***** to Juan Martinez and Bob McClaren. Guys, dont ever retire. Have enjoyed every MKZ Ive leased!
Nice place.
North Park Mazda is a great place to take your car. I feel confident that my car is being taken care of. Not the cheapest, but you get what you pay for
We needed new key fobs as ours had outlived their useful lives after 9 and a half years of faithful service. We went to North Park Subaru dealer in San Antonio TX. They attended to our needs in a timely fashion and we were out of there by lunchtime. Friendly people, but then, we ARE in Texas!!
Best experience we have ever had when buying and owning a car!
Great job. Chris takes care of me and the Outback. Thanks for all you do.
Awesome experience for my daughter and I. 1st vehicle purchase I helped my daughter get. Nikki and Malorie were great and gave an awesome experience. Looking forward to my next purchase with them.
Great service. My service agent always has my best interest at heart. Thank you. Santiago
Everything worked out great ! Shuttle service was great and all the work on the car was very satisfactory. All the staff were very friendly and helpful. Will definitely do it again.
My Subaru dealer is the best. I love the new location
Had Mark Wapel as my service advisor, who did a fantastic job. The total customer service experience was amazing. I would definitely recommend getting service here, and I will be returning myself.
The best Mazda dealer in Texas. Superior customer service. They really take care of you and your needs. They work with you to make the deal work for you.
I’ve include the picture of our certified preowned (CPO) 2015, $40,000+ car, sitting on a tow truck in our driveway—less than a year after we bought it at the North Park Lincoln. This is actually the 2nd time the car wouldn’t start and had to be repaired. There was also a battery terminal issue they admitted to missing in the CPO inspection, causing the 1st issue with our car, less than TWO DAYS after purchase.We paid more than $1,100 for the most recent repair, not shockingly it wasn’t covered under the CPO warranty. After being towed to the dealership, they couldn’t even diagnose it for 8 days, and initially told us they didn’t have any loaner cars. In the end, we got a smaller loaner car that wouldn’t fit all 3 of our car seats.Manager Trey Horner assured us that he would take care of us, “Mr Kahlig was involved,” they were going to help us trade it in for a better car, on and on .... Over a month later, they hadn’t even had the decency to call me back.In my opinion, this dealership is no better than any smarmy used car shop you pass on the side of the road—and Trey and the rest of the staff are dishonest and only looking to sell you something. I will tell everyone I possibly can, for the rest of my life, how awful an experience we’ve had with Trey Horner, this dealership, and the Kahlig auto group. Hopefully others can avoid the frustration, and wasted money, that we’ve experienced.
Several phone calls went unreturned. Then when I went my service appointment the service consultant was unable to answer a straight forward question as to whether a defect was covered under the manufacturers warranty even though he knew THE ONLY REASON I WENT THERE WAS TO GET AN ANSWER TO MY QUESTION. Instead I was given a phone number I should call to find out for myself. You couldnt have given me that info over the phone and saved me the trip? The only reason Im giving two stars is because the service was much better when I went last year. Nothing about todays experience gave me much confidence that they care whether or not I return.
The service is impeccable. My salesman, Casper, made this experience enjoyable. Cannot say enough about how glad I am that I went to North Park Lincoln.
They have an free cafe, which I love.... So you sit a wait for your car to get fixed or wait to get your papers process and in the meantime enjoy free gummy bears, coffee, hot chocolate, tea, chocolate covered raisins, apple juice, orange juice etc.PS. The gummy bears are extremely good and coffee Is goof too
Great place to buy your first car or your second or third. Heck buy your cars here. They treat you with respect and its a pleasure doing business with them.
Got my vehicle repairs here, a little pricey but happy with the results of the work done.
Always great service at NorthPark Lincoln...
I never have a bad experience here. I love the attention to details especially at the Lexus facility. You cant find a better salesman than Nino...
The guys in the service dept. are amazing, especially Bob McClaren. Amazing service, amazing service advisor. Did more then he needed to, to make my vehicle and my experience great.
Sensors tell if your vehicle needs 4 wheel alignment. Top notch car wash. Read 6 newspapers. Statesman, NYT, WSJ, USA TODAY, FINANCIAL TIMES,. SA EXPRESS. BOUGHT BRK VIA ROTH IRA. WOW.
Great people, great service!
Best dealer and employer to work for. So many selections on vehicles.
Awesome service and no pressure sales. Loving the 2019 CX-3 Crossover.
These guys take good care of you, and your Subaru!
Great customer service. The place was very clean & the staff was great.
Lexus has the best customer care and service. The cars are great too
I scheduled myself for my Subarus 24K mileage and a state inspection. I have done this in the past and I have waited for no more than two hours. I was at the dealership from 1000am to 01:45PM, almost 4 hours. Thats a little ridiculous. What I was really frustrated with, based on the communications I received, that I wasnt asked for my insurance card. The crew in the shop found an old one that I had taken out and put under my visor and assumed that was the only one in the car. It took almost a half hour for me to be consulted to be able to direct them it was in the glove box. I was then told that they could not find it after awaiting another 15 minutes. Since I couldnt go back to my car to pull it out of the glove box, I took a picture of it and gave it to Jeff, my service advisor. It took almost another hour from that point to get my car back. Low and behold when I went in the glove box, which mind you all the contents were dumped on the floor of the car, I found my current insurance in my leather subaru binder.I will never come back to North Park again. This is not the first time I have had issues with having my vehicle serviced in your department and I will go elsewhere.
Its a wonderful place to have great car buying experience..would highly recommend for all to go see
Been buying cars from Kahlig Dealerships for over 30 years. Great cars at fair prices plus great service after the purchase.
Ive bought my last 3 vehicles there. I love dealing with James Puckett at Lincoln Mercury. He is still able to sell me any of their vehicles from any of their lots.
**First time buying a car** Casper Kasperski made my first experience buying a car a pleasant one. I felt no pressure to sign anything I didnt want to, and most importantly he was patient with my need to see things out, look at other cars, test drive a car more than once, etc. I would highly recommend Casper as your go-to-guy when looking to buy a vehicle.
There is always someone to greet you and expedite your repair or maintenance. Always helpful and efficient.
Rick T. at North Park Mazda was very helpful in helping me find a great, low milage used vehicle!
Great service and the advisors are always open to questions or concerns regarding your vehicle..NPMazda
This is our third purchase from North Park and I could not be more pleased. Kent (Casper) Kasperski is the best saleman I have ever worked with. I described exactly what I was looking for over the phone and Casper found the MKX within 30 minutes. Everything was handled over the phone and the delivery was smooth. I have since recommended Casper to my daughter and she had a similar experience. Excellent is the only way to describe it
Nice place. Friendly salesperson.
Almost every dealership associated with kahlig has super awesome employees
Service and parts departments have been friendly and professional each time. Good price and quick quick
Great. Place. Everybody. Professional. And. Courteous
Great customer service.
Friendly staff and courteous service
I love the Kahlig Auto Group. Friendly, professional sales and service.
Awesome experience, in and out to get my license plate s.
The great cars company💗
Hospitality is gr8t & researchd online
Went to pick up a car for a friend and it went very smooth.
Great services, good people. Fair pricing
Over all probably the best auto group in San Antonio area to deal with.
Very curtious and helpful staff!
Visited to buy parts for grand marquis. Nice facility and friendly staff.
Fabulous service and low pressure sales.
First class dealership and first class service. Thank you Mike Barrera.