The associates here are straight forward professional and accommodating. They made my family feel safe comfortable and the process was clear up front and understandable. They provide my family with excellent service and great vehicles and service.
Isaac was amazing. He got me into a car that I would have never dreamed could be for me without a ton of money. My payment are doable and it feels so great to have a nice car. It’s a beautiful car and very spacious. Isaac you are so amazing and I can’t thank you enough!!!! Thank you so much😊
I went they where very helpful and understanding and took the time to explain everything to me and work out the best deal for me and I’m leaving with a vehicle today I’m so happy thank you Linda and Daniel for being so helpful.
This will be my second time purchasing a car with them and Miss Yvette Z. at the location on SW Military was very helpful she made my experience fast and easy.
The towing company picked up my car on a Friday and within a week my car was ready however, once I picked it up and drove home from sa to hondo it was ok, once I got into hondo, it started doing the same thing again. My car has warranty so I only paid for towing, however, I feel like nothing was done to my car. They replaced the battery and I happen to believe it should have been the alternator. So I basically paid for nothing
I’ve had so much trouble getting a vehicle at other dealerships. This place is fast and easy. Love it 😍 I’m so happy with my Jeep ♥️
I love this company. They have very friendly, courteous people and are very prompt. No hidden fees. Always truthful. I now have 2 vehicles. They help rebuild your credit which is great for people like me who need it
Excellent costumer service Linda was very professional, and helpful, and made my whole experience on purchasing my first vehicle smooth and easy. I would highly recommend Byrider ask for Linda.
Everyone was super friendly, the whole process went smooth . I recommend this location hands down… I worked with Yvette who was super helpful and understanding of what I needed.. love it here
Thank you Michelle for all your help. It feels great that you were able to help me. And also Thank you for caring about my kids. I will diffently enjoy my car.
Ms. Michelle is the absolute best, she has been working with me since day one. Friendly, polite, high energy, all around amazing. Looking for a vehicle I recommend reaching out to her. Promise you will love the experience! She made this process so fast and easy. Ready to drive off today. Thank you Ms. Michelle !!!
The first time I brought my truck just a month after purchasing it they only cleaned out a part instead of replacing it. And told me if it happens again theyll change the part here I am again and. They made my appointment for 8:30 a.m. and 3hrs later theyre barely taking my truck in to look at it. The service department manager I believe her name is mary is very rude and since Ive been her she made and elder lady cry refusing to let her use the restroom. So she attempted to walk across the street to you the restroom and peed herself on the way. She also has high blood pressure and refuses to let her sit inside because she doesnt have a mask.Edit add: my vehicle was supposed to be in the shop for 3 days they said. Here I am over 8 days later still waiting for my vehicle to be fixed. I definitely DO NOT recommend this place. On top of everything they dont provide a rental for my vehicle being worked on for so long. ZERO STARS👎
Would give zero if I could. Bought a car from them last October since then its been in and out of the shop. One time the entire wheel assembly fell off the car while driving it. This past week had a leak from the power steering. Diagnosed it at home with a mechanic so I didnt have to spend 2 weeks in the shop. When they got the car they stated there was no leak. Told them there is look harder. The next day got a call there is a leak and they would fix it. Got a call 24 hrs after that saying they couldnt find the leak and we can come pick up our car. If there was a leak not to put fluid in the car so they can find it better. Talked to several people in sales they offered no help with a car I had less then a year being in and out of the shop. Be wary of buying and getting stuck with a car from these guys.
I’ve always had a great experience here. They always try to take care of me no matter what the issue is.
Excellent experience! Really fast and friendly and drove out with an amazing car! Glad I came
This was the best experience I have ever had buying a vehicle. Daniel was very helpful and courteous. The financing was easy even with not so good credit. I would recommend Byrider to anyone trying to get back on their feet. Thanks to everyone at Byrider South San Antonio.
Very kind and really helpful will recommend more people to come here
Quick easy service my transmission died and got into a vehicle within a week
Byrider was a really good experience, Daniel was very nice and worked with me super close along the way to make it a seamless process
The staff is very respectful and is willing to work with you. I got to look at and test-drive certain vehicles that I liked. That is after the application process.
Michelle was very insightful and helpful throughout the process from beginning phone call to final signing.
We were helped by Daniel, he was very helpful and explained everything in a way my wife and i had no trouble understanding, i really recomend you come here it was a great experience.
Good customer service reliable place to get a vehicle fast application process John Boone was a helper getting me in to a car of my choice
Everything is good but I like my car theyre really nice I would recommend other people to come here
Michelle did an awesome.job she was friendly and got me into the car. The same day thank u very much
Linda was very nice, friendly and patient.. happy for the service and my car
Michelle is a very helpful and nice lady I would love to just do my business with her on my next car choice.
Very fast and easy. The people here are amazing and understanding if your having a hard time buying or find finding a carbfor you this is the place to go so stop waiting and get down here.
Michelle was the best. She told me what I needed before I came she made everything very fast easy answer all of my questions let me test drive to vehicles and gave me the best offer for the information I gave her. Every car I have was given to me so she made this car by an experience very fast less than 3 hours I was in and out.
Sales person Daniel was very helpful courteous and had a very positive attitude towards our new vehicle purchase not just him but the whole Byrider staff team was helpful and nice they helped us get into our vehicle the same day with a low down payment and an affordable monthly payment and full coverage insurance plan .
I’ve been going through a rough situation! Was told no by a lot of dealerships! Had to Uber everywhere for a month! 😩 They got me into a perfect suv for me and my kids very quickly too . Everyone was very friendly. They worked out a great down payment and monthly payment and will also help build my credit and the car even comes with a 3 year warranty. I have 4 family members and 3 of them have paid off their cars the 4th is close & now I see why ! Jdbyrider is awesome ! 👏👌❤️🔥
Michelle was very helpful and got me into a nice ride.
Michelle did a great job, she helped me out so much left driving my new svu the same day ! ☺️ Excellent service ☺️
Best place to get a car so nice n quick would recommend to get a vehicle here
Michelle helped me drive. Helped me collect all my documents. If I could give 10 stars I would.
DO NOT buy from Byrider. They sell lemons. We took our car to get fixed, so we thought and it wasn’t fixed the first, second or third time. After the fourth time they wanted to charge me $51. They should’ve never charged us for an issue that the car had in the beginning! Please go elsewhere.
Definitely glad i chose this place to get my first car daniel helped me out a lot on choosing the right car for me and helped me out as much as he could with the budget i was on will definitely stick with byriders for many years to come
This was a great place to find a good car everything looks brand new they have you leaving feeling satisfied with your new car and contract.
Daniel was a great guy to work with! I would recommend coming here to buy your next car.
I greatly appreciate Michelle I needed a vehicle today and I got what I needed so I can keep going forward with life i appreciate the opportunity
The costumer service was good and fast pace. All my questions were answered. 👍👍
Came in looking for a car and they help me out right away they Explained how everything works
Really great customer service and affordable monthly payments
Loved the assistance I received from Linda, she was very help
I Give this Car company a ZERO !! They Suck . My husband got a car here, 1 day later the ac broke down . We had insurance but had us pay for every car part . They don’t fix anything but want a payment so fast. Haven’t had the car for more then 5 months broke down while driving . We got an amount that we had owe but the amount never went down when we had 300$ payments every 2 weeks . The amount was still the SAME . worst car company ever !!
Michelle helped me with my second car. Good ppl. Come see her
Very friendly employees. Answered all my questions. And quickly.
So far I dont have anything bad to say about the company. I was able to get a car within 2 days of getting all my info together and I had my car for 2.5 weeks when backing out my driveway my gearshift decided to quit working. I called Byrider they gave me the number to their tow truck driver and he came picked up my car within an hour and my car was fixed and ready to go the next day. So 2 thumbs up for that!!! 👍🏼👍🏼😊 Thank yall for the fast turn around on getting my car back up and running.
Please DO NOT LISTEN TO THE GOOD REVIEWS. They make you write a positive review before even signing your contract. LISTEN TO THE BAD REVIEWS THOSE ARE TRUE AND THEY SELL YOU BAD VEHICLES THAT ALWAYS NEED A REPAIR. SAVE YOUR MONEY AND GO SOMEWHERE ELSE! 💯
It’s a really good place to get a new car, loved the service & they work in a timely manner
Yvette was awesome . She didn’t hound me and helped me without me overbearing me . She made the process so easy . I’ve had two experiences with jd byrider and they’ve all been really good . I had my previous car from 2017-2021 with no major issues so I’m hoping for the same with this one . I def recommend yvette !
Michelle was a tremendous help to my and my son A1 service
My husband has a car from them last week we took it for service because it won’t turn on or nothing. Pick up the car a couple of days ago and today on his way to work it broke down on again and every time the car is taken for service is a 50.00 deductible. Let’s see how much the repairs will cost as again.
Very amazing 👏 👌 🙌 thank u for everything awesome place
Fast friendly awesome ! Easy financing Im 1 day warranty plans are 💯
Amazing very helpful and friendly ❤️
Byrider repaired my Ball joints. In one day. Perfect job, under warranty mind you.A little slow with paper work,but other than that all was good.
LINDA WAS A VERY GREAT SALE REP SHE WAS VERY HELPFUL WITH ALL MY NEEDS U ALSO HOT THE CAR I WANTED
Everyone was very attentive and helped us right away. They worked with us to help us get what we were looking for. I would definitely recommend them, especially if your credit is less than perfect.
Overall great experience people are really helpful can’t say I found a better place to find a car in the world
I am very very DISAPPOINTED in the way BYRIDER does business.... I spoke to the CNAC REPRESENTATIVE bout my payments On a 07 FORD SPORT TRAC TRUCK I made our of first in payment in MAY I made our second payment in JUNE well OUR BALANCE didnt go down???? So it turns out that our 07 has a 4 Thousand Dollar INTREST!!!! LIKE REALLY!! That makes Our truck 18 THOUSAND!!! Are U kidding me its going to take 4 yrs to pay this truck off??? SERIOUSLY I could of went and purchased a 2017 or 2016 for 18 THOUSAND...... This is SERIOUSLY UPSETTING.... Beware of SMALL TO DEALERS
JD Byrider helped me get into a new car today. They are the best. You should come check them out. They have a very friendly staff and they will work with you to help get you into thats new car you are looking for.
Amazing salesman Daniel Ges! The signing of documents was also easy and pleasurable.I loved our team
Very friendly and quick service!
Thank you Daniel for all your help and making this process easy.
Isaac was very helpful n kind
I have got 2 cars out from the car dealership frim the southside and they wanted us to get full coverage to not pay the collateral payment. I got the full coverage insurance and for a month they kept taking out the collateral insurance 3 times and they told us they would put it toward my car payment and they only put one of those payments toward my car. That was not right
I scheduled an appt for my car to get worked on and it was completed the same day of the appt. Louie, in the service dept was very profesional and courteous. Thank you.
I don’t recommend this place they have cars that need have problems stay away from this place
The severs was great and the people are very nice
Great customer service, answered all my question, and got me into a car that I needed. Thank you so much and shoutout to my salesperson Yvette you were awesome and helped me a lot.
Mary & Linda made me feel comfortableThrew the whole process ofBuying a car from start to finish.
Sales person was friendly and knowledgeable. Got us in and out in a reasonable time.
Great staff help me very quickly and arrived at work early to accommodate me getting in a vehicle thanks Michelle!!!
I would not buy a car from here we had a Ford Fusion from there they didn’t want to help us with the repair on the car we had are power steering wheel not working and are computers systems burned out and they did not want to help do not buy a car here at all.
This dealership was the best. by far the fastest, easiest and least painful dealership Ive been to. Daniel was great with the process too. Definitely recommend you guys to check them out theyll get you rolling!
Great experience great prices also im happy with my suv im getting. Untill i get umm car is overheating called to ha e it solved and still no call back so now im going in person i need it traded or money back cause its not drivable only had it less then 2 days
Everyone was friendly and professional fastest car buying experience Ive ever had thank you to John at Byrider on Southwest Military.
It goes good till have ur warranty goes out then one thing after another goes bad they should keep keep warranty on till u pay it off cause I cant drive my car now just sits there while we pay it
The Byrider employees made it extremely easy to apply for a vehicle ! I recommend stopping by here and purchasing a car (: The employee that helped me explained everything so understandable and made the steps to getting a car as simple as can be. I got to leave with a car that I liked very much. The process was easy, informative, and didn’t take much time.
Fast and friendly didnt feel pressured, having done all paperwork prior helped John was excellent
Very helpful & professional Linda Orantes was very nice & helpful my first time every buying a car with having a car note & she made the process very easy
Michelle helped us out smoothly !
Yvette was a great help.
I just bought a car 4 days ago new customer took my car in to get serviced and my AirPods that were in my car got stolen when I called to inform the manager they were missing Mary the manager told me there was nothing she can do because I signed a waiver basically telling them it’s okay to take whatever they want from my car and them not be responsible !!! A new customer taking my car thinking I can trust them and they steal from me! Instead of having good customer service trying to figure something out try to see who stole from me she did absolutely nothing!!!! Horrible management and horrible customer service!
My boyfriend bought a car here a few months back and the lady who sold him the car lied and said if he didn’t want the car, he could bring it back and get another one, but when he went to do that she quickly went to the manager and said she didn’t say no such thing.
I love the service very Kind
Issac really good
Good people. Great selection.
Really Truly Amazing People Great Place To Purchase A Car
I have a van that is 2 payments away from being paid off I started my journey 2 and a half years ago been a great ride but now with zero down i have my new car and a big smile on my face thanks to the rider team. Maybe theres a 3rd car in my future down the road
Linda Oranges was amazing I appreciate everything she did and took the time to help me understand what was going on I will be recommending people to come on in
Definitely recommend coming here and asking for Michelle. She is literally the best and got me in the right vehicle for me and my little ones. Beyond thankful!
Service department does good work,but they need more people answering phones, can use more customers service training.
Come out and see JD. He was very helpful and answered all my questions.. all staff were friendly and very helpful. Best place to find a vehicle..
Thank you Michelle Ortiz my sell person she got me approved and I love my suv and she awesome if you want to buy car go to Michelle she will help you
I got denied every where Mr Daniel and staff made sure i was treated fairly and got me driving today thank you guys ...... 😇😇😇
So last year I took out a vehicle here, the experience was great at first. About 6 months in with the vehicle, I began to experience transmission problems. Being that my vehicle was 10 years old already I figured it was time for some maintenance. This would begin a series that would go back & forward with them 3 times. During this time I would still be making payments, while I was still renting vehicles & stressed on how I would make it in to work. Every time I called to check the status of my vehicle it seemed like they had nothing for me. I felt as if I was bothering Louie & the woman from the shop. During this time I would be out a vehicle. Just to have this vehicle completely die on me on the highway. Months later I was contacted by a resolutions manager Lisa Cantu only asking for more money. Saying that if I make a small payment the vehicle could be sent to the the shop to be checked. Why was this not done before the talk of any kind of payment would even be brought up. Long story short ....save your money. There are way better reputable dealerships that can and will work with you. Well the last time I spoke to Lisa Cantu she was rude & short with me. A couple hours later that day. I have a car again. Thanks to Micheal @ chacon newer cars with real warrantys
I just wanted to reach out to the people today. To let them know what type of experience, I had at byrider it was awesome. Brandon Baldwin sales manager was such a kind and patient gentleman. He was about making me happy and not just trying to sale me a lemon like. Most dealerships. I would recommend byrider dealership to anyone whose out there looking for a really good car are suv go now. Everyone there was kind and respectful to me🥰😇🥰🙏🎁🎄🎀🎗🎇 God bless you all.
I am very satisfied with byrider and with YVETTE . She was very helpful and was able to get me in something that I wanted and liked. Thank you again .