I want to give a huge shout out to Victor Garcia, a Client Advisor at BMW of San Antonio, as he provided one of the best car buying experiences that I have ever had. Victor made me feel appreciated, displayed a high level of patience with me as I was somewhat difficult, and considered my time throughout the entire process. The BMW facility alone provides a great experience, but the employees like Victor make me feel happier about the purchase that was made. Thank you Victor for the great service!

BMW of San Antonio is a first class dealership. My Client Advisor, Linda, was great. She was very hospitable and knowledgeable. Michael, the New Car Manager was also excellent. He was very personable and made sure that I had all of the numbers and explanations I requested. This was the best dealership experience I have ever had.

Purchased a used 2016 Mercedes Benz S550. Was a fine experience. We had to drive two hours to get to the dealership. It was worth. Linda was waiting on us and handled our purchased exquisitely. Sales manager and financial was smooth as silk. Thanks for a pleasant experience.

Zach Brown was awesome!! He took time out of his schedule to help us walk out with our car ! He was definitely patient and understanding during the whole process. Definitely going back and seeing him for another car in the future. Thanks again Zach 👍

I bought my first BMW here. Everyone I dealt with was great! Biju is a great Sales Rep and Enrique made everything go smoothly in the finance department. It’s by far the best experience I’ve had at a dealership as far as the sale goes. The service department is the worst though. I’ll be going elsewhere for service.

My experience in this dealership was super awesome!! I went there and Linda Luz just simply took care of everything. Although the waiting time was a little bit she just simply fixed everything for me. First : she took the time to listen to my needs. Second: she was patient enough to go with me through all the options and explained everything single detail of them. Linda Luz deserves 20 of 10. I wish all dealerships in San Antonio had sales rep this dedicated and professional.

My wife & I recently purchased our vehicle at our favorite dealership, BMW-San Antonio (we own two). The service we received from New Vehicle Sales Manager, Don Wilkinson, was excellent. Don was attentive, polite & accommodating in all our transactions with him. We highly recommend him & the entire BMW experience to everyone who will listen. Their customer service exceeds any other dealers by far. Thank you so much, Don! Then, if this is not enough, I ventured to their wonderful BMW Store to purchase a few items. I was taken care of by an individual named, Kenny Manny. Kenny was very polite, helpful & friendly. He was patient with me & explained my purchases with ease. He is the type of exemplary customer service employee that everyone in the field should strive to be like. Thank you again, Kenny, for your kind attention & customer service.

I purchased my new BMW X3 last week and loving it. Linda Campos and the sales manger Yvonne were fantastic. Linda was attentive and patient while we test drove multiple vehicles. She was never pushy which was quite refreshing. Yvonne listened to concerns as we negotiated numbers and presented me a fair deal. Go see Linda Campos for your next vehicle, you will not be disappointed.

I went to the dealership today, and Linda Campos was such an amazing advisor for me. She took care of my needs, the explained the details of the deal, and she just had marvelous customer service. She patiently showed me all of my different options for the cars and was also very kind and polite.I highly recommend going to this dealership and specially having Linda Campos be your advisor. I guarantee that you will not be disappointed. She is the definition of outstanding customer service, and people should look at her as a role model as to what client advisors should do.

I bought a 2021 M5 in late May. Jerry was great as usual, and always very friendly and helpful. Genius Joshua is the best in the Genius business. Great CS is a thing of the past, but Joshua gets it. BMW of SA is fortunate to have them both on staff.

Juan Cantu is the best service adviser at BMW. He always goes above and beyond to provide me with quality, on time service. When I arrive hes always on time and has everything ready for me. He keeps me updated on my car repairs and is always available if I have any questions. I will not use anyone but him! He is the very best!

I bought my car at another dealership but chose this one for their convenient location. I was not disappointed! Paul Gallardo was my advisor and he quickly determined what needed to be done and got it done very quickly. He was great at communicating, even on the weekend when he was off. I highly recommend this dealership for all your service needs! Thanks Paul!

Juan Cantu is the absolute best service advisor! He has been my advisor for several years with different cars. He is truly a gentleman, attentive, honest, and helpful!! I truly trust him and his advice. He always takes care of my needs and makes the service process seamless and easy. I am grateful to Juan and the service team at BMW.

The most important department of a car dealership is the Service. This area can make or break a buyer. So when you find a good advisor - a comment must be made to let everyone know. Antonio Martinez in the service side - makes you not have buyers remorse. Great interaction, always willing to help, keeps you in “the know” on vehicle status.

Victor was quick to greet me, he listened to my inquiry, concerns, and my expectations. I too got to work with Robert Lopez who was my sales person on my first BMW. Customer service like this is what brings me back to BMW.

Merry Christmas...to me? Just left with my new car and I am in love! Tony Abraham is the best - go see him. My lease was up on my car and I had my mind made up about what I was going to get until I started exploring and ended up at BMW of San Antonio. Tony is 100% the reason I ended up getting THIS car at THIS dealership. He goes above and beyond and never makes you feel like youre dealing with a car salesman. The dealership has a lot of inventory so youll be able to get something that works for your budget. Plus you get luxury and quality customer service, but without feeling like youre in a stiff or aloof environment. Never thought I was a BMW girl but these guys changed my mind!

Prior to this experience, I never wanted to shop at a dealership after numerous horrible experiences. I was hesitant to come here, but they had a car I wanted at a great price. Luckily, the experience was anything but painful! Zach Brown took great care of my partner and me. He wasn’t pushy in any way, none of the back and forth with the manager and haggling for things. It was a very pleasant and easy experience. We felt very well taken care of and most importantly, we felt heard. It was such a great experience, I would highly recommend working with Zach.

Recently brought my BMW in for maintenance and had Brian Rivera as my service advisor. I came in needing an oil change but also asked if anything could be done about a squeaky cupholder cover. Brian went above and beyond to get this fixed for me, and although it took longer than expected, he did great job keeping me updated on the status of my car. Very happy with my overall experience!

Disappointing. Though initially polite... most exchanges were automated and impersonal. The process made me feel dismissed as a female buyer with plenty of money to walk out with any vehicle I chose. When I asked about room to negotiate, it was very apparent I was not being taken seriously and was simply told no. I asked again and was told I could sign a letter of intent which protects the dealership but not me. I test drove, and when I reached out to arrange to purchase I got no response for 7 hours at which time I was told they sold the vehicle I was in process to buy. Not sure where respect and courtesy went but it could have achieved a 2nd buy from me since my husband needs a new car too. 0 for 2 BMW. I guess my expectations of elite service from your brand was not accurate. My mistake.

Best service department I’ve ever been to. My service advisor Emmanuel Colon always take care of me and he always makes sure I’m in and out quick. If you ever come here for service make sure to ask for Emmanuel and I can assure you won’t be disappointed 👍😎

Amazing service, phenomenal staff. Mr Emmanuel Colon was more than patient with every question I threw his way. He was extremely honest, knowledgable, and incredibly easy to deal with. This has been by far the best experience I have ever had at a dealership. Everything you would expect from a top of the line dealer. They care and it shows in every way!!

Emmanuel Colón, thank you for your excellent customer service and for treating me and my wife. I recommend it 100%

Brought my 2021 X5 vehicle in to have some concerns addressed and Emmanuel Colon was my service advisor. Mr. Colon ensured me that all concerns would be investigated and fixed and they were! Communication was excellent...he kept me updated with progress from the time of vehicle drop-off until notifications my vehicle was repaired and ready for pickup. Thanks for your supreme customer service!MG

Working with Juan Cantu is always great. He communicates, is attentive, and makes sure my girl (my beamer😂) is taken care when she gets her services! He makes it a seamless process and visit! I always make sure to have him as my advisor. Wouldnt want to work wirh anyone else!

My wife and I had been looking for a 4runner unlimited and found exactly what we wanted there. The experience of how they dealt with us and Adam Castillo our salesman was excellent. This was the best car buying experience we have ever had in our life. They were very fair with our trade in and purchase. We highly recommend them.

Recently had an unplanned service need and Juan Cantu was great to work with. Very communicative and I appreciated the reassurance he provided. He also checked in again when I was there for a scheduled maintenance appointment. It’s rare to experience such great customer service.

Absolutely amazing! They continue to help you well after youve bought your car. Their professionalism and integrity have made us life time members. We will never buy a car from anyone else.

Recently took my BMW in for routine maintenance and had Brendon as my service advisor. Can not say enough of how well he took care of me. Provided me details of expected service and recommendations of needed service. He did not force or pressure me. He advised me well. That alone made my visit as well as the maintenance service conducted a great experience. Thanks BMW and thank you Brendon!

Excellent customer service and overall customer experience I always enjoy coming out and seeing the latest selection of vehicles BMW has to offer.

I am thoroughly impressed with Juan Cantu’s professionalism and knowledge as my service advisor the past few years. My wife and I have the utmost trust and confidence in his timely advice. Highly recommend Juan Cantu as one of the best at BMW of San Antonio.

My service advisor Destiny always makes the servicing on my daughters car seamless! I’ve never had a female service advisor before. She is so knowledgeable and helpful with product knowledge without being demeaning in any way. My guard is down when I service with her and she is the true definition of customer service!

Purchasing of our new BMW was a pleasant and rewarding experience, especially thanks to Ben Lira! His altruistic, relatable, and patient manner made this a smooth process. We are grateful, having received excellent service in our endeavor at the dealership. Thanks again!

San Antonio BMW supplied me with a 2021 BMW M3. The sales reps were reasonable to deal with. The vehicle was supplied and delivered via transport out of state that I arranged. The finance department and manager was a disaster to deal with based on their lack of customer service. The finance manager lied about many things. Tim the finance manager told me that I did not have a good enough credit rating for 0.9% financing and that it would have to be 1.9%. I questioned this and showed him my excellent credit rating. Tim said you can only get 0.9% unless you have loyalty. I mentioned I had BMW loyalty and Tim said he would check on it. Chris, the finance director called me back and said I am not getting the deal, because they were going to hold the extra point on me at 1.9%. Plus they added a commission fee which is typically built into the price. On top of this, I was told that I could not provide my own financing, I could not pay for the vehicle in cash and my only option was to pay via their financing at that rate. He also ignored BMW loyalty and other programs I have which provide discounts. From my experience, you can conclude that this dealership is full of crooks who should not represent the BMW brand. They should be ashamed of themselves, the lies they push and the mistreatment of customers. Overall, this branch of BMW is not managed well and does not have the best interests of their customers at hand. The branch violates policies, programs and ethics in the BMW brand along with business in general. I highly recommend people AVOID this branch of BMW for any business or service that they offer. The only reason I bought a vehicle here is because there is no inventory, as I had to ship my vehicle across the country.

They repaired my vehicle after an accident and did an excellent job, however, one of the sensors was scratched and they said they would call me when it comes in. It has been months, I call, I dont get return calls. Often times their voicemail is full. I have also been waiting for a quote on a mirror replacement over a week from the photos. This is the second vehicle I have had from BMW of San Antonio and it doesnt live up to luxury car service. I get better service at north park Mazda when I take my wifes car in. It is unbelievable you cant get a return call. I guess I should have held payment until the sensor was replaced, but wanted my vehicle back.

AndreyI would like to extend my sincerest gratitude in your superb effort involving the leasing of my 2nd car at this dealership. Andrey provided an awesome customer experience sand accountability throughout the entire process. I definitely will come back againThank you

Their service is way poor. I cant believe that they are luxury car brand.I am leasing BMW5 series and I tried to make a schedule for service and every-time when I called, they said they will contact later but never happened and When I called them they kept tossing me here and there over the phone line. It is so frustrating. I strongly recommend to buyer or someone who is considering lease car to find other place to get better service.

If you are in the market for a new or used BMW head on over to the BMW Center of San Antonio and ask for Oscar Garcia. He will get you behind the wheel of the ultimate driving machine. The process is smooth and quick. Once you close the deal you will be on your way enjoying your new wheels.

Purchased a 2019 Mercedes Benz AMG 43 GLE from salesperson Theresa Vincent on May 27, 2021. Suffice to say, this was not a cheap sale for the dealership. At the time of sale, we were told be expecting our new license plates and extra key (we only got 1 at time of sale) in the mail as were 2 hours away. Fast forward to July 26, after a few attempts to call, I finally got a call back from salesperson. I informed her of no key and no license plates after two months. She said she would get me some new temp plates right away. Why not the permanent plates? Not sure. And now there was a no go on the extra key. Fast forward again to today, a full 3 months after the sale, and Im still driving with the original temp plates out of expiration date. I then decide to call the dealership and speak with the GM. Im sent to a man named Bud Pratt, and upon calling, Im told hes in a meeting and to leave a VM. I do. No call back. Hes clearly too busy for that. Now two full days after that, Im writing this review. Plain and simple, their service after a nice sale is garbage. Period. I have all of my story documented and would like to have one of those cute replies from the owner, but we know that wont happen.

I bought a BMW Z4 from Principle BMW of San Antonio and have always had my car serviced there. They provide excellent service and have awesome employees. I just recently had my car serviced there and Juan Cantu was my service provider and he did an excellent job in keeping me informed and making sure the service was completed as discussed. I will continue to take my car there and plan to purchase my next BMW from this dealership.

Great customer service! I’m a current BMW customer and wanted to upgrade. Don was fantastic and helped make the buying process headache free. The email, text and in person communication was done very well and all questions and concerns were addressed and answered.

Michal Boehme was my service associate, she was so helpful. She was able to get me in a courtesy vehicle without any problems, she kept me up to date regarding my vehicle. I would highly recommend this location to anyone - service department is Top notch.

Recently purchased a used vehicle from BMW SA and had a great experience. No shady marketing or run around when dealing with prices. My salesman Coach was awesome, great guy and very professional. The sales manager was also very straight forward and it was easy to come to an agreement. The facility is probably the nicest Ive ever seen. All around great experience at this dealer and highly suggest anyone interested in purchasing new or used to go here!

I have been a Customer at Bmw Since 2011. Juan Cantu do has always help me. Great person, easy going and always there to help. Also communicates well when taking care of my car. Awesome job Juan !

Customer service extended by our service advisor Juan Cantu has been exceptional. He is one of the reasons we dont feel reluctant to buy and drive BMW as we know if ever any service issue arise it will be handled professionally and in timely manner for us. For me its all about customer care.

Five Star rating for Paul Gallardo and the technician that serviced my vehicle. This is by far the best auto repair experience ever! Paul provided excellent customer service, he was extremely knowledgeable, professional, and detail oriented. Highly recommended!!!

Purchased a BMW certified 2018 BMW 330e for my daughter. I can not express enough the service at this dealership. My dealer Coach went above and beyond with helping me find then purchase the vehicle. He is an extremely knowledgable and genuine individual. Will certainly be returning to this dealership for future care purchases.

Juan Cantu is the most attentive service advisor and keeps you updated on everything. He’s very knowledgeable and answers all of your questions. Thank you for being so great, Juan!

The team and staff are impressive. Each time I visit it’s clean, swift and professional. I appreciate the hard work from the entire staff; especially my service provider, Juan Cantu, and the amazing customer service he provides which has kept me a loyal customer for several years.

Emanuel Colon service advisor is great. He keeps the customer first by listening and providing recommendations that are easy to understand. This level of service makes for a great experience!!

I wanted to share that Mr. Emmanuel Colon is an excellent service representative for BMW, his over all professionalism shows that BMW hires nothing but the best employees. I want to thank Emmanuel for all the support he has give me and my husband. Thanks Theresa B

I have been going to the BMW San Antonio service center for over 6 years and love the customer service I receive. My longtime service advisor, Juan Cantu, is super responsive and willing to go out of his way for me when servicing my BMW. 5 stars all the way.

Once again BMW San Antonio knocks it out of the park. Our service advisor Juan Cantu went above and beyond in taking care of our I8. From receiving it, getting all the necessary services done, to getting it washed and immaculate on pick up. Thank you Juan for the AMAZING JOB!!!

Very friendly and helpful staff. Were patient with us and took us for test drives in multiple vehicles until we found our perfect fit. Very nice dealership too. Everything was great

Veteran Salesman Jerry Aguilera was excellentat helping me find the perfect purchase during these trying times. I walked away with double equity because of the number of days on the lot. The finance officer together with my sales professional made it all possible and with a quick turnaround! 🎉

Very impressed with Jeff Cartright my host while shopping at BMW San Antonio. Very knowledgeable and respectful. As a long term (6 years +) with Audi, I was not expecting this level of service. Truly a 5 star service

I went in with the intent to just look but after meeting Biju, I knew I was going to buy a vehicle from BMW. He is a honest and knowledgeable salesperson with a great personality. He really helped me chose the vehicle that was right for me. I truly had a wonderful experience.

Adam Castelo was the best. Very patient and helpful in choosing the right car for my wife. He has a great sense of humor as well. Well done Adam!

They have the worst service team I haven’t ever experienced. No one ever returns your call. They sent a video with a explanation of the needed service but no follow up. No price, no time frame…I had to call 3 more times to finally get a call back. It just keeps going. Now I have been waiting for a call back on an Uber that was to pick me up at 4:00. I started calling at 4:05 it is now 4:41 and all they keep saying is transportation will call me back. Ridiculous

BMW Dealership has been constantly delivering high quality customer service. I really appreciate Paul G. providing me quality service as well. It is nice knowing that all services are explained and no questions are left unanswered when bring in my SUV.

Love this place! Very low key and relaxed (not your traditional car buying experience)! I was in the market for a new car and had narrowed it down but had never driven a BMW and wanted to check them out. Enter car sales Goddess, Mimi, and everything went fast from there. I told her what I was interested in and she led me to a car that when I drove it I actually cried. It was so much fun! (And she was fun too!) It met my desire for a fast car but also one that was a little more practical with more room then a small sports car. After I drove it, I was SOLD. The entire experience was amazing. The only con was, I found out later that my trade-in was worth many more thousands of dollars, so I got hosed on that. But I hadn’t donemy research and that was my fault. Super happy with my gorgeous new BMW M440i! Love Mimi! All-around awesome dealership and would do it again!

My son visited this dealership to purchase his first car. His advisor was Linda Luz de Jesus Campos was unknowledgeable about the details of the vehicle. She expressed no enthusiasm in trying to help my son, and actually attempted to deter my son from purchasing the vehicle he was interested in. She lacked basic customer service skills, that would be warranted in this type of major purchasing decision. I would have never expected this from a BMW representative at a time when service is key to keeping and maintaining customers. My son went to another dealership, and was treated with the respect that all customers should expect. He purchased a vehicle that cost more than the vehicle he was interested at BMW. Maybe they felt he could not afford the vehicle, but were they wrong. Watch out for this advisor.. in need of additional training.

I have used BMW of San Antonio for years (maintaining over the years, three 650i convertibles), and they have always been a pleasure to work with. My Advisor, Juan Cantu has been my go to person every time for all of these years. He is polite, in constant communication while the car is in the shop, simply an exceptional to work with!!

I am very pleased with my service advisor Brendon. He has always been very helpful with me when I need to have my car service. Thank you very much for your service.

Jerry de la Garza was my salesman and was great. Jerry kept me informed about my built with regular updates. While at the dealership buying the car he was very helpful and informative. Jerry is the only reason I bought the vehicle from this dealership.

Great service took my car in to get worked on and was helped by Brian Rivera. He was very professional and helpful would recommend asking for him when you go in to get your car worked on.

Review reflects the parts department itself rather than the entirety of the dealership. Ive worked for multiple BMW dealerships and never had the problems with the parts department I do here. Have called more than 5 times, been on hold for over 20 minutes sometimes, and never been able to get in touch with anyone in the parts department. Ill be taking mine and my familys cars and business elsewhere, even if it is farther.

I used the Service department for routine maintenance. My arrival was smooth and took barely anytime to get me going. I waited in the lounge area which was nice and relaxed. Of course having a nice place wouldn’t matter if the customer service is not there. My service advisor was Luis, and he is the best advisor I have had at any dealership. He was knowledgeable, professional, and knew what was best for my car for this visit. Definitely recommend coming here for service.

Belinda assisted me in the service department. She was knowledgeable, and professional. She helped with everything I needed, making it an easy and excellent experience!

Great service, especially from Brendon Cassil and Juan Cantu. They always take care of me. Very responsive in addressing vehicle needs.

Great experience! Always top Service, Emanuelle Colon* (service Advisor) was very professional with me,, And always pay attention to what my vehicle needs when visiting the dealership. Highly recommended the place and the customer service of Emmanuelle.

My service provider was great!!!! Juan Cantu truly cares about his clients and goes above and beyond!!!! I will always ask for him when I take my car in because people like him truly make a difference!

If there were negative stars, this place would get it....too many unethical practices to mention but use them AT YOUR OWN RISK!! I purchased a car and took to have a new key fob ordered. Took over 100 days to get back after they allowed it to rain inside. 3 times, I had to correct their math. Each time the error was thousands of dollars in their favor. I can write a book on what a nightmare this place is!

The service was as expected for a BMW owner. Kind and courteous throughout the process. The wait was sufficient. The waiting space, although is getting remodeled, contained beverages and snacks, with TVs abound. The showroom cased new editions to the BMW family and are available for your perusal. The video of prep and issues related to your vehicle is bar none, the best in the country in my humble opinion. Keep up the good work BMW of San Antonio.

BMW of San Antonio Service Advisor Michal Boehme provided excellent customer service and was very professional. Made my visit to your service department a pleasant one and will continue to bring in my vehicle for future service visits.

Emmanuel is one of the best service advisors this company has, he is quick and efficient. I’ve been coming to BMW for service, and he is one of the best.Thank you for the amazing service Emmanuel.

Antonio Martinez was very generous and kind when I first stepped inside the BMW service center. He set me up with what I needed very quickly with no hassle.

Juan Cantu was the employee who assisted me. He was awesome, and very knowledgeable! He went above and beyond to make sure I was taken care of! Great customer service

My service adviser Michal Boehme was amazing! She was responsive and understood my needs. I cant thank her enough for her outstanding service and look forward to working with her again.

Good selection of new, certified, and pre-owned cars and great buying experience and service. If you’re in the market, see Linda Campos; she is awesome!

I have had service on my 550 Xdrive here for the last couple of years. Juan Cantu always gets my car in and out quickly and efficiently. I have never been disappointed.

Took my wifes car in for service w/o an appointment. The service rep was great and fit our vehicle into a busy service day.

Theresa was very helpful and professional and found the car I wanted. She was on top of the order and kept me informed.

I purchased my BMW X5 from here. Everything was great, Don Wilkinson is the best sales representative that I had deal with ever before, I appreciate your help..!!

Emmanuel Colon took a really good care of my car. I would definitely recommend him to any of my friends

Emmanuel continues to prove a superb service every time. Just visited the dealership as my car was totalled and he immediately helped out in finding solutions. I just got another bimner. Thanks

Biju Pillai at BMW of San Antonio is awesome. He is extremely kind an knowledgeable. Very glad that he was the one to help me with my car purchasing process.

Everything has been amazing here at BMW of SA! I couldn’t ask for better service. My service advisor, Juan Cantu was very professional from taking my car in for service to when I picked it up. Ask for Juan C. For your future service at BMW!

I receive excellent customer service from Luis in the service department. He always tries to find a way to get my repairs done within my budget. He kept me updated through out my time waiting. Luis is always professional and courteous. Great job!

Enrique was very patient, professional, friendly and accommodating. He listened to my needs, answered all my questions and helped me find the vehicle I wanted. He did an excellent job!

By far the most professional and caring dealership in San Antonio. The knowledgeable service managers - Maggie - whom I worked with was completely devoted to my work order and would keep me posted daily about what was happening with my X5. At the last minute, I wasn’t able to drive to dropoff my vehicle due to a family emergency so Maggie was both quick and efficient in providing me phenomenal service above and beyond what was expected. She scheduled and secured a loaner car drop off and someone to pick up my X5. Stellar customer service and excellent communication from Maggie and from Carlos - my BMW certified mechanic - who sent me a video of how and what he was fixing on my X5. I am so appreciative of all of the hard work and dedication that I was shown during my latest BMW service visit. Outstanding customer service skills, exceptional mechanical service, and fabulously quick turn around time so my X5 was back in my garage. Very thankful, magnificently impressed and extremely happy to own a BMW! ☺️⭐️

Bumpy start, but overall exceptionally satisfied with the service provided by BMW of San Antonio as I was finally able to purchase the car if my dreams. Utilized the build to order service and it certainly was nerve wracking, but it was great in the end! Sales agent was communicative and answered most all of my questions. He probably regrets me having his cell number though.

Andray was extremely knowledgeable and was able to showcase what BMW is about. I am very satisfied with the service I revived here.

Awesome time with this great group. Totally appreciate the teamwork they demonstrated. Tony, Nino and Tim were of great help. Love, love, love my new suv:)

I manage many luxury type of vehicle in my shop and when it comes to BMW’s Emmanuel Colon is the person I go to, to take care of my cars. Many thanks

I took my SUV and Emmanuel Colon (Service Advisor) went more than beyond and take care of it. Excellent customer service!

Theresa has gone above and beyond for me. Making this process so easy. She was extremely patient and I can’t thank her enough for helping me through the process. Great experience and highly recommend.

Theresa was wonderful. Knowledgeable, professional and was always in contact throughout the entire process. Fantastic experience!

Never had an issue with this location. Great Customer Service. Antonio Martinez makes everything nice and simple. Thank you.

Totally got played here at the dealership. I picked this place because of the reviews & the salesman said they check all the vehicles before selling them to the public. I was going on his word. Drove ard with the saleman, AC blasting & all. He kept the car fax & only showed me the windshield wipers needed attention. We checked them out and they seemed fine. The next day I went to turn on the radio & it didnt work. We never turned the radio on in the test drive. I didnt discover this till the next day. The day I signed I never saw anyone in financing to close the deal. I emailed the saleman and didnt receive a response back. Few days later the brake lights went out. A week later the check engine light went on. The code was a P26B7 PCM. The tire sensor I knew abt & was going to fix that myself. The air I heard in the vehicle I thought was from the AC. But somewhere the air is seeping into the vehicle. I called to speak to a sales director who then told the saleman to tell me to bring the car in. I did so on a Monday & they kept the vehicle for 3 days just to change the brake light. I told them that Im driving ard with their paper plates on the vehicle & that people will see that they had sold me a vehicle with no brake lights & I had explained all the other problems. Ive called multiple times, left messages to speak to everyone & no one has called me back. The saleman, sales director, & the finance person. When I went to pick up the vehicle I described it to the service guy. Hes like we dont work on those vehicles. So that lead me to believe that it was never checked out before selling it to the public.

Ricky was great to work with every step of the way. Wish all car purchases were this stress-free.Great dealership and staff! Will definitely buy again.