Its a clearance center so dont expect anything fancy. The employees where very nice and knowledgeable about their products. I dont know much about the deals as I dont buy fancy mattresses. The one I bought its pretty basic and I got it for a very good price. I do a lot of research before I buy anything and this store was a very good option.
Jessica does a great job. When we went in near closing she did a fantastic job of making sure we still had time to make a good decision. She also was able to easily help both us and another customer giving us time to test each mattress. Very good experience.
I recently moved in to a new apartment and was in need of a bed. Kept putting it off cause I didn’t know what I wanted. Went to this location which is near my new place and was immediately greeted by a friendly sleep expert, Jessica. She wasn’t pushy, very informative and super helpful. She let me try multiple mattresses and gave me time alone to feel them out without hovering. She was very friendly and super easy to talk to. If you’re looking for a good mattress but aren’t sure I’d recommend you come here and ask for Jessica.
Very informative staff and very nice, would definitely go back if I need another bed. I got a Purple bed its wonderful! Marc was the guy who helped me he was wonderful.
When we walked in to Mattress Firm this afternoon we felt right at home! We were greeted right away by Bo; he asked what we were looking for and what our budget was (the mattress was for our camper so we didn’t want to spend too much but wanted comfort) and he took care of us. He didn’t try to over-sell us and we got a mattress the same day. He even let us come and pick it up so we didn’t have to wait on delivery. We were very impressed with Mattress Firm and with Bo, our sales representative, and will definitely be returning to Mattress Firm!
Came in to buy my first mattress with no idea what I wanted. Bo was super helpful and helped me find one that was perfect for me. The price was higher than I had anticipated, so I told him Id have to think about it overnight. I dreamed about that mattress that night. The next day I shopped at some other stores and found a comparable mattress for less, but it just wasnt as comfy as the one Bo helped me pick out. Went back to see Bo and told him about dreaming about the mattress and showed him the competitors price. He immediately said lets see if we can match that price and went to work to figure it out. He was able to match the price, and I left there a happy camper with a new mattress! Cant recommend Bo enough!! Super nice and super helpful! Im in love with my mattress, and Bo made the process so easy compared to the other stores I visited.
Jessica was amazing! She took her time with us, explaining everything in detail and was not at all a “pushy salesman”. 10/10 would recommend. This is the third time I have bought a mattress from here. Will definitely always be buying from here.
Marc was great, he made purchasing a new mattress so easy and he wasn’t annoying like other places I’ve been to. Glad I went to this store instead of the closest to my home. Thank you Marc for exceptional sevice
My wife & I were in the market for a FIRM king-size mattress. We had ordered one online, but it was not as firm as advertised, so we returned it and decided to try a brick & mortar store. The store manager, Mark, was very helpful and showed us several mattresses in our price range. In the end, we ended up buying a more expensive mattress than we had planned, but I think we will be much happier with it. Our shopping experience was so positive that we decided to also buy a queen mattress for our guest room.
Daniel was extremely helpful and it happened to be perfect timing that I met him and came into this location to buy a mattress because I’m moving in April and it’s been on my list! Was in and out in ten minutes plus free delivery to my home, couldn’t be happier. Bo was also very nice. I’m happy with my purchase and these guys are the best! Prices are great, as well.
The manager, Taylor, was great in trying to find the pillow I was looking for since they didn’t have it there. She found where I could get it, paid for it there, and gave me name and address. I went over to that Mattress Firm where Ramon was ready with it! So easy and both we’re so gracious!
This is the third time my family has bought mattresses (me twice, daughter once) from Mattress Firm with Marc helping us make our selections. In all instances it was Marc who made it possible to select the right mattresses at the the right price. He is the only reason why we went to Mattress Firm for our purchases. I would highly recommend that Marc be sought out first by anyone who is in the market for a bed.
Earl (Bo) Conaway was extremely helpful. He took his time with us. Very respectful and attentive. Great experience!!!
Very knowledgeable and thorough information and options given. Excellent Service.
I had good customer service experience, very attentive to what I was needing.
The employees were so helpful and were very nice to work with. Best bed buying experience ever.
I just moved to Texas and was looking to get a mattress for my new place. Bo was my sales representative and was absolutely awesome. He knew all the background behind the mattress selection they carried, what I needed to know and helped me pick out the perfect mattress. I can’t wait to get it delivered in just 36 hours from purchase! They had the best prices (even online was the same price) and the best service!
No was “outstanding”! He listened to what my 84 year old mother needed and we found the perfect mattress for her! Ad he was able to provide her with a very good price! Outstanding young man!
Bo, at the DeZavala location in San Antonio made it so easy to purchase what I needed! I’m Very Happy!
They service was outstanding!!! Marc A. Was so honest and helpful. I was very impressed!!! The delivery guys were awesome!!!!
Yesterday, went into the showroom on De Zavala, so tired from moving all day, and was so happy that Earl helped me out so quickly. Got me a great price and my mattress is honestly really comfy. Thank you so much!
Bo was awesome! He was very attentive and genial. We liked that he paid attention to our budget and listened to our needs. We left with a great deal on two mattresses. We hope he works there for 10 more years 😬
Knowledgeable and helpful regarding products and sleep. We were able to take our time and try out floor sample mattresses. We are also grateful for a scheduled delivery date just days after shopping. Excellent experience!
That customer service rep was very helpful and patient to understand my needs. Customer service is really great. She was able to locate the bed I needed and arranged delivery for it. I got a good price that was comfortable for me. I do recommend shopping at this bed store for good prices and great customer service
I received great service from Dan! Thank you.
An exchange of a recent purchase was completed with ease. The sales person understood the reasoning and helped us without hesitation or objections.
Mr. Marc,Thank you so much for assisting my family and I with the selection of a bed yesterday. You went above and beyond in making sure the bed selected was of good quality and met the family budget. The transaction and interaction Ive had with your business was extremely pleasant. Just want to say thank you for your excellent customer service.Sincerely,Cliff
Marc and his team have made our mattress shopping easy and pleasant. My wife has severe lower back problem, and we Asian have different preferences on the firmness. Marc listened to us and understood our needs very well. He had provided useful tips on choosing the right one. We are looking forward to receive our new mattress.
Bo is great, we needed a quality mattress fast and he was able to help us out. We will absolutely be seeing him for our future purchases.
Our shopping experience with Marc was great. He got us the best deal deal on the mattress that we really wanted. He was very friendly and not pushy as a lot of retail sales people can be. He listened to what we wanted and exceed our expectations. I would definitely recommend if you are in the market for a new mattress.
Easy process! Next day delivery for a box frame combo for my newly purchased king bed.
Walked out with a mattress purchase. Ask for Jessica
Marc has excellent customer service skills. He has a positive attitude and is truly a people person. Marc went above and beyond to help me make an informed decision. My satisfaction was his goal. I will refer my friends to the DeZavala store to ask for Marc.SincerelySylvia V. Miranda
I had purchased a bed here 02/1/2021 and the mattress after 28 days had a dip in the center and the box spring they sold me broke 2x, I just wanted all my money back instead I had to pay $300 for a defective product and the $99 restocking fee dont waste your time or money on this place.... get a bed thats not defective....
Extremely positive experience! Marc at the DeZavala store has all the qualities of an outstanding sales person he is enthusiastic, positive, patient, knowledgeable about his products and services. Hes a good listener and problem solver; but most of all he doesnt try to upsell. I highly recommend you shop at the DeZavala store with Marc. Youll get a great deal and awsome shopping experience!
Tayler from the Huebner Oaks Location was incredible! She found just the right mattress and got us a great deal too! We absolutely love our first King Size bed and Highly recommend Tayler for all your bedding needs!
Not too friendly or informative but at least they had what we needed in stock.
Just bought a mattress so cant leave review on delivery or mattress itself yet. Staff was wonderful though on explaining the mattress, policies, and all questions we had.
I had a good experience, I am so hesitant about these types of places because the salesman usually will try to pull every last dollar out of your pocket but when I called in and they were friendly and helpful I didn’t feel pressured at all they did not have the mattress I wanted in the store but it worked out great I ended up with a different version that ended up being less expensive which is always good in my book. As for the quality of the product it’s excellent. The firm Sleepy mattress is REALLY firm and I was hesitant at first to buy it because it was so firm.. but waking up this morning I have never felt better my back doesn’t hurt!! Thank you so much!
Very helpful sales person and friendly.
Ashton Rowe was very knowledgeable about the products. I was very impressed with her earnest opinion and kindness. I would do business with her at any time!
Ashley was very informative, patient, and helped me decide which one is better for me! I cannot wait til i get my new PURPLE Mattress!
I was looking for a new bed for my 80 year old mother. I had looked at several places and decided to check out Mattress Firm before making my final decision. When I walked into the store a gentleman by the name of Mark greeted me with a friendly smile and a warm welcome. He definitely knew his product. He never pressured me or pushed for an up-sale. He gave great suggestions, so I could make a good choice for my mom.You can get a bed anywhere, but you cannot get the knowledge and service like you can at Mattress Firm.
I’m very thankful for how patient they were me. They made the selecting process very simple and easy to get through.
Amazing people. I was in dire need of 2 twin XL mattresses immediately. Jules at the De Zavla made phone calls until she found them for me at a fabulous price. Feeling blessed!!!
Felt very comfortable and safe. Associates not pushy at all. Very friendly and knowledgeable.
Julia was very knowledgeable about the mattress as well as the base. We went in knowing what brand and she gave us a no hassle all out GREAT DEAL. She didnt try to up sell us or anything. HIGHLY recommend seeing her for your next mattress purchase.
We went in just hoping to try out a new bed, but the store associate Marc was beyond helpful, and gave us some deals we could not pass up. He was extremely knowledgeable, as well as relatable, that we just had to have the mattress and bed frame he recommended right away! I give this experience a perfect 10/10, I could not imagine going anywhere else in the future. If you are in need of a mattress or frame, go to this location in De Zavala and hit up Marc, you won’t regret it.
I am still floored at how I was treated by Julia and Trish. I left feeling like a queen and now I sleep like a queen. I was able to get the Purple bed with an adjustable base well within my budget!! I will definitely come back when I need an upgrade and tell every person I know to shop here
A huge thanks to Michael Ellis for suggesting we visit Taylor at the DeZavala store in San Antonio! Taylor was very friendly, knowledgeable, and efficient in helping us select, purchase, and load up the new twin bed for our grandson. We got a great deal with great service!
Marc at the DeZavala store was amazing. Informative, funny and not pushy at all. I would highly recommend him to anyone. Great experience all around. Thanks Marc
I just left your store and I have to say that Im so pleased! Marc was absolutely wonderful!! He was extremely personable and friendly! He was also patient and knowledgeable and that was what I was hoping in find in a salesperson. I am a very excited and so looking forward to the delivery of my new mattress!!! Also, Jules was very knowledgeable and helpful as well!!! Thank you both and Ill see you next week when I return for my pillow bundle!!!
The better deals are the new mattresses they have to clear out of the warehouses because even newer ones coming in. Check for deals, money dont grow on trees. Sales guys very polite and helpful!
Great experience! Easy and very helpful and informative staff.
Beau was great. He walked us through our options and helped narrow things down to two best options, and worked with us on price to close things out.
I walked in to the store and was greeted by Mr Bo. I told him that I was looking for a mattress for my high schooler. Bo helped me make the best choice for my needs. I also needed the mattress right away and I was glad that Bo was able to make it happen. Thank you!
We were looking to replace our mattress. We had a short time frame that we needed this bed to be delivered. We walked into the store with a slight idea of what we were looking for. Marc was very helpful, made us laugh, and sold us a great mattress. The bed was delivered next day. Great customer service.
Great service! Love the mattress!
Great place to look for a mattress!
But experience was as easy as possible. My sales rep (Tayler Rivera) arranged a few choices and options in my price range for me to review. After picking the mattress I wanted the confirmation was easy. I filled out the rest of my info through their website and received confirmation immediately of my purchase.
I had a great experience! And was blessed to get the most perfect deal. I went from one end of town to the other reviewing the prices and brands and this was the best place! Thank you for making this experience memorable!
Tiana was amaaaaaaaazing! We had some hurdles to get over and she made it happen smooth like butter. Even had a charger for me when my phone was dying. I couldn’t recommend any other place like I recommend here. She made sure I tried everything and found the one I was truly in love with. Thanks love!
Well first of all I have been buying mattress from this company and have always been pleased. My sales person was very kind and helpful. Im giving the low review as my son witness him expressing a poor attitude to his co-worker as I was there to buy an entry level set of mattresses for a daybed. You should always keep your negative gestures to yourself. You never know who is watching
Mark was fantastic at the mattress firm on De ZeVala and I10!!!!!! He was the best which is def why we chose to buy! Thank you for being so welcoming during this insane time! We were all safe with masks and he even offered the top to lay our heads on! Def would recommend!
Polite genuine helped in every way for me to find the best bed and price for my son I would recommend it and I will return
We were able to find what we needed in less that 15 minutes. We had a mattress in mind before going in the store and we ended up saving a bit more than 700 dollars in total. They will help you out and work with you and your budget in mind. Customer service is 20 out of 10 if possible. My gf and I were happy with our purchase thanks to mattress firm team.
When you are at the DeZavala location ask for Bo Conaway. He helped me find exactly what I was looking for and took the time to understand our preferences. Highly recommend!
Marc was so helpful right when we walked in, I told him that we just left Ashleys and they did not help with our situation. After telling him our situation, Marc found us the perfect mattress and we have never been so grateful! Thank you Marc!!
My husband and I had an amazing experience at Mattress Firm. We originally went in wanting to purchase a foam mattress and fell in love with the Tempurpedic mattress! Unfortunately it was a little over our price point and decided to wait on the mattress. However, Mark reached out to us the following day about a mattress that was discounted over $1000 due to it being in a trade show. We absolutely purchased next day! If you are looking for great deals and excellent customer service this is the store to purchase from!
Marc helped us get a great deal on a new mattress! He is super friendly and gave us an awesome discount! They have financing options if you don’t have perfect credit also.
Very happy with our first mattress purchase! Julz helped us out so much on finding us a great deal & delivery service was great! They were fast, effective and professional! I would definitely recommend people here!!
Easy to purchase a new mattress
Marc was very knowledgable, helpful, non-pushy, friendly, and went above and beyond to make sure I received the best possible customer service and mattress that is best for my needs. I was really amazed at the great deals they have as well. I recommend anyone to go in there.
Marc was a delight to be around. We had the worst experience with other furniture stores cough* Ashleys cough*. Walking in and being greeted by Marc (who seems to be an expert with mattresses) was a breath of fresh air. Marc helped us select a bed and adjustable base that was perfect for us and all in all we were in and out within 15 minutes.This is my first ever review and I had to make it for the sake of anyone looking to purchase a bed. Save yourself a headache and come to this location and let Marc handle the rest.Just like us, you will not regret it. Absolutely fantastic experience!!
Professional, informative and friendly customer service! Thanks to Marc for patiently helping me find the right mattress and pillows. I definitely would recommend and purchase from them again! Also, thanks to Jules for your help!
The staff at the De Zavala location are amazing. Extremely knowledgeable and helpful. Loved working with Julz. Can’t wait for the delivery of my new mattress and adjustable base. Wish I needed more beds but maybe in the future. Would definitely recommend.
Very fast and friendly service. Jules was very helpful 15 minutes in the store and we already had what we wanted
The staff was friendly, knowledgeable, and pressure- free. Overall my experience was relaxed and SWIFT. Ive come to expect nothing less, as Ive just purchased my third mattress from this location! Great job guys!
We just went to Mattress firm on Dezavala! Mark made it so easy! We need a goodnight sleep and Mattress Firm pulled through to give us peace of mind. If we need a different style mattress later ...they got it! Thank you!
Very friendly staff. Helped me find a new box spring for my bed. The process was quick, and I didn’t have to pay for delivery which is always nice!
After many phone calls and conversations Mark, the area manager was able to help us resolve our concern and hopefully prevent issues like this from occurring in the future. He is working very hard to resolve our issues and we appreciate him.
Had a great experience with Mattress Firm on De Zavala location. I came in, looking for something specific and didn’t want to be hassled by someone trying to sell me something I didn’t want or talk me into an oblivion. Julz and Marc we’re supportive and offered me the experience I needed. I appreciated Julz willingness to schedule an appointment and meet me at a time that was conducive to my ever busy schedule. Run by Mattress Firm and get yourself good quality products with excellent pricing and even better service!
Julz is awesome!! She was so sweet, knowledgeable, and super helpful! She did everything in her power to help us get an incredible deal. We are so happy! I highly recommend anyone seeking a new mattress to go see Julz!!!
Was An Amazing Place To Shop For A Mattress...Our Sales Lady Was Very Helpful And Patient...Thank You Tayler Rivera!!!!!
Julz and her team are fantastic! She was very helpful and patiently and cheerful answered all my mom’s questions. Thank you for making our mattress buying experience stress free.
Third and Final Place I told myself I was going to and it was great! No pushy sales ppl, good prices and quality mattresses!
The guy that helped us, Marc, was so nice! Very friendly and even managed to get us a deal! Very good experience here ^^
Mark was very friendly and was not pushy. He explained all the different types of mattresses in detail and helped us make a decision were very happy with. Great experience.
Great experience. Julz greeted us with a smile and was very attentive to our needs. Glad we went in to purchase a new mattress.
Very professional, friendly and knowledgeable staff. Julz was particularly helpful and knowledgeable in her assistance to us as customers.
Marc was an excellent salesman. He knew what deals best suited our budget. He gave us more bang for our bucks! Thank you Marc!
Stellar service that led to an excellent experience Marc greeted me at the door and was phenomenal in helping me find and purchase the right bed for me he was very knowledgeable on the differences in mattresses down to the contents and what would work better for what I wanted I feel like I made a well educated purchase on a quality mattress I would absolutely recommend anyone to bring their bed related needs to this store
It was a good experience besides being required to wear a mask. Other than the mask issue, their customer service is on point. Should make wearing a mask at the customers discretion.
What a wonderful experience! Julz was very helpful and knowledgeable. We got exactly what we needed and the whole process was very smooth.
If youre gonna buy a mattress, you gotta try the mattress. Best part, the staff were very knowledgeable about every mattress. Im very pleased with mattress. 😴
Mark and Julz were amazing! Mark called me before they were even open to give me some information about what kind of bed I needed, and Julz helped me pick one out in my budget. I’m super excited to sleep on my new bed when it comes in!
We recently visited this location to purchase a new mattress in hopes to reduce back pain. Julz was amazing and extremely knowledgeable in helping us find the mattress of our dreams. She dedicated time to look for any deals to help us stay within budget. She was down to earth and made us feel comfortable with our indecisiveness. In the end she was able to save us thousands of dollars and we cannot wait to receive our mattress this Sunday. I would greatly recommend you visit this location during the time Julz is working if you are looking for a new mattress!
Very good experience. Sales guy was very knowledgeable and informative about the mattresses. He took care of me and I will definitely go back.
Julia Miller was outstanding. Worked hard at listening/evaluating our preferences - not so easy with 2 people rather than one. Answered probing questions of quality vs cost. Served us well. Note: the store is laid out more expensive at the front to less toward the back. Not a bad thing - typical marketing, but one should be aware of that. We are entirely happy with Julia and the store.
Marc was incredible beyond measure, Highly knowledgeable and not just out to make a sale, he led us to what we needed.Thanks Marc!!!