Let me tell you about the manager,, Ricky. If you buy a matress without talking to Ricky first, youre doing it wrong. Hes a problem solver who knows his business. As a business owner I can tell you this: Give me 10 Rickys and Ill rule my industry. I hope hes compensated to the full amount of what his job is worth, and his personal time is respected, because the value of his he brings to the table is an echo of the revenue he can bring to the company..

Mike did an excellent job helping my wife and I decide on our mattress purchase. He listened to our wants and needs and he helped us narrow our choices down. He made an overwhelming decision easy for us. I recommend Mike very highly. My wife and I left happy with the choice we made and our buying decision.

Fantastic experience! Ricky helped us find the perfect fit; his understanding of sleep physiology and intimate knowledge of mattress options made our experience quick and enjoyable. If you’re in the area, make sure you stop by this location.

My husband and I had the most amazing experience at mattress firm. Richard treated us with the best service, we were extremely impressed with his knowledge. We had no idea what we were looking for but Richard took his time to explain every mattress and made sure we were absolutely positive with our choice. I highly recommend mattress firm but be sure to ask for Richard, you won’t be disappointed and you won’t want to buy from anywhere else.

Joe was awesome. Not only did he show patience he was professional and courteous. Glad I came. Thank you Joe!

Went to get a new bed because I am having spine surgery. Let me tell you the salesman Joe was so helpful picking out the perfect matress and base for my fiancé and me. He was so knowledgeable on every bed in the store and patient, as he let us try litterally every bed in the store. He also applied my military discount taking the delivery and installation fee off. What a genuinely nice guy as he did not push us to get the most expensive bed, but a great bed that fit our budget.

Walked into store thinking we knew what we wanted and Richard promptly greeted us and asked if we had known what we were looking for in a mattress. Told him what we had thought about, so he set up a sample. We immediately noted that we were wrong in our thoughts. He set up a couple of other samples and we came to an agreement on a better choice. Had we just taken what we thought we wanted, we would have been very displeased. Thanks to Richards help, we purchased a new mattress, at greatly reduced pricing, and are getting our delivery the day after our purchase. I would recommend anyone looking to purchase a new mattress to stop by the Mattress Firm at Legacy on Loop 1604 @281and ask for Richard Ford. He knows the products and is very friendly and helpful!

Absolutely wonderful customer service! Joe was so helpful and knowledgeable about all the different types of mattresses and products! We are so happy with his service and everything we purchased, as well as the prices. I would definitely recommend this Mattress Firm to anyone.

I came in to look for prices and information and what they had to offer. I was sold out with their sales strategy and good customer service.

The young man that helped me, Joseph Klinkman at 1903 N loop 1604 E #3101, was very helpful and knowledgeable about all the questions I had for him. I’m quite happy w my mattresse and bed frame. I also purchased a 200.00 pillow that I now don’t have to adjust my pillow or have to use 2 pillows! Thank you Joe for helping me with my purchase. Ms Trullinger🙋🏻‍♀️

Richard was extremely helpful and knowledgeable! Great customer service!

We already knew what mattress were wanting and the process was fairly simple and a bit faster than I had expected it to be.

Richard did an excellent job of walking us through all of our options to find the best mattress and pillows for our specific sleep needs. I will definitely recommend him to my friends and family.

Great customer service. Helpful without high pressure sales pitch. I have always been happy with Legacy Mattress Firm. Only place I will buy a bed for my family.

Jess Greenway was really good about explaining the different choices of mattresses. He was knowledgeable and helped us to learn about the different construction of various mattresses. We chose a king size Stearns and Foster brand.

Had a wonderful experience when buying our first mattress. Jess was very helpful, knowledgeable, and cheerful. He asked many questions to find out what exactly our needs were. Jess was very patient and was easy to converse with. Very positive experience! Thank you!

Joe was extremely helpful in our mattress selection, without being at all pushy. He is extremely knowledgeable and offered advice that really helped us make the best choice. I highly recommend buying a mattress from him!

Joseph!!! Thank you for helping me make the perfect choice for my comfort and sleep. Knowledgeable and straight forward. He actively listened to my wants and needs in a mattress and he provided. Offered me various options and we were able to narrow it down, bag and tag within 30 min. Thank you, sir!!!

We have Joseph both friendly and knowledgeable. He worked with us to determine which mattress fit our needs the best. Next date delivery was a major plus as well.

My husband and I are so grateful with Jennifer Steinmuller in Mattress Firm TX 78259 as no matter the winter storm, she helped us to get a mattress we needed as my son and fiance came to our house as they had no power and no water. All stores were closed and she managed to get the mattress for us! We really encourage people to buy at Mattress Firm!!! Great products and wonderful employees! Thank you again!

Excellent service. Sales manager was very helpful and knowledgeable of the different mattresses. I was very pleased and would recommend Mattress Firm Legacy if you are looking for a mattress.

Joe was so helpful and so kind to work with as we picked out a mattress and adjustable base for my aging grandma. He made what we thought would be a difficult decision into an easy experience. We never felt any pressure to buy a specific item, but left knowing we will be returning soon for our own new bed.

Excellent customer service. Jess knew exactly what I wanted. So excited to sleep on my new bed!!

Absolutely fantastic! We told sales rep what we wanted....rv short queen firm mattress. He did not look at us like we were crazy...but immediately took our request, showed us what we could expect etc. So accomodating....we purchased, he gave us a run down of what to expect on our delivery, warranty etc. Fantastic representative of your company. Thank you for sharing his expertise with us. Oh...very safe covid secure environment 👍.

Knowledgeable staff. Very informative and helpful.

Amazing shopping experience! Joseph was professional and helpful from the instant I stepped into the store. I received a sincere welcome and finished up with a mattress that met my needs and my budget. I couldnt say more.

Jess is amazing. So customer friendly. I highly recommend the Mattress Firm at 281/1604 in San Antonio.

Jess Greenway was awesome and very helpful. It is obvious that he has studied the products and understands various challenges to a good night of sleep. Can’t wait to get my bed and get some good rest.

Joe was real helpful. Easy going took his time to explain the differences of the mattresses and the working of an adjustable bed frame.

Very friendly and knowledgeable staff members answered my questions and was able to get me the mattress I was looking for. Price is fair and I would recommend to friend.

Great selection and friendly sales staff.

As always, the process is simple and the service is excellent. Jess did an amazing job expediting the process and working with me to ensure everything I needed was taken care of. We will always use Mattress Firm.

Richard Ford was very helpful and professional.

Jess was very helpful and informative about the products. Customer service was great. Very appreciated

Mr. Bo is very helpful and professional. Extremely satisfied with his recommendation. I received my matress yesterday. I am happy with the quality and meets my needs, the price was excellent.

Jess was so knowledgeable and helpful during our visit! A pleasure to work with. Thanks!

I would highly recommend this mattress firm location. I had the pleasure of being assisted by Darius Nesby and his customer service was excellent! He went above and beyond to ensure all of my needs and concerns were met. I felt that I was getting his honest opinion and was sold the best product for my needs. I was very pleased with the customer service I received and would return to this location if I need another mattress in the future.

This is my fourth time purchasing from Mattress Firm, each time at a different location. Service at each other 3 locations has been “okay” and I’ve often felt the sleep experts as “overbearing” or “salesy”— but the overall experience at this location blew them out of the water. I worked with Nick Thurmond, who was attentive the minute I walked in the door and every moment after. He provided us with detailed information on all the mattresses we looked at and made recommendations based on my needs (after he asked me some questions about my sleeping habits). He was honest, knowledgeable, friendly and polite. All to say that based on this experience alone, I’ll be going to Nick from now on and recommending him/this location to everyone I know.

It was finally time to get rid our old mattress. I did a lot of research and reached out to Mattress Firm. I’m glad I did! I had to make multiple calls because I kept thinking up new questions. Jason was the man who assisted me and my wife. We tried out various mattresses and went with the “Purple”. We never felt pressured to buy and Jason was very knowledgeable on all the stuff we tried. I would highly recommend going to see him for your next mattress purchase! Thanks Jason!!

Really efficient service from Ricky Ford!

Had a great experience! Our salesman, Jess, asked all the right questions and helped us indecisive people make a very easy decision! We are so excited for our delivery and will definitely go back for our next mattress purchase!

Darius was fabulous to work with. He is very knowledgeable and made the process fun and enjoyable. He helped me identify the perfect mattress for me and the issues i have with my back. I cant wait for it to be delivered and i can start getting a better nights sleep.

Joseph was very helpful and knowledgeable.

Bo was super helpful and didn’t pressure me with an up-sale! Overall, I’m very happy I stopped in, and can’t wait to get my new mattresses for my daughters!

Fantastic service and had exactly what I needed in stock!

Sales person was extremely nice and helpful. Havent slept so good in awhile. Thank you for your recommendations.

The gentleman who assisted me was so knowledgeable and helpful. He was very patient with me as well. Thank you!

Very knowledgeable salesperson...great experience

Very satisfied with the service and options provided in terms of mattress choices. Jess was super helpful!

Jess (store manager) provided an OUTSTANDING consultative customer experience. He’s super knowledge about bases, mattresses, pillows, covers and sheets, and he guided us to the best possible decision for our needs.

Called them on Monday.Slept on my brand new mattress TuesdayNo back pain by Thursday.Super smooth experience, every one was friendly and helpful. Hopefully I want need another mattress anytime soon, but if I do I know Im coming here.

Our in-store sales folks were outstanding, professional and extremely helpful. Great service, pricing and always excellent delivery. This was our 4th mattress from this store.

Jess Greenway seemed very knowledgeable about the products. Good sales presentation and not overbearing.

Bo was great. He helped us zero in on the perfect bed in our budget. Theres a wide range of firmness and price.

Excellent game experience. Jess was instrumental in helping us find the perfect mattress and a reasonable price.

We got couple of mattresses from this location and would give 100% to the customers satisfaction to Mattress Legacy in general and the salesperson lady who help us a lot with her outstanding services in particular. Both me and my wife are amazed with her outstanding support she extended to us.Best Regards,

The sales lady was very nice and attentive, she pointed us to what we were looking for, (we were under a price range). Good sales person!

Jess was the best! He had our best interest @ heart. Courteous and understanding to each of our needs.

We had a great experience at Mattress Firm Legacy! Bernadette was so helpful and knowledgeable and we were able to make the perfect decision with her help. We also were able to get a great deal on the mattress because of the Black Friday sale! Thanks so much Bernadette!

Jess @ San Antonio Mattress Firm was awesome individually helped us pick out 4 beds prices were great

Great experience, left the store feeling very happy with my purchase!

Jess was extremely helpful and very nice! He made it very easy to figure out which mattress was the best fit and it was a great experience

Evan was very knowledgeable and answered all my questions. I was able to try out all the beds. He was patient and respectful. He was able to make himself available and allowed me not to feel any pressure in making a purchase. Im glad I was able to afford a great mattress within my budget. Evan made it happen for me, he can make it happen for you!

Good service, good people. Very pleasant experience.

We came in with a tight budget. They were about to close. The young man was so helpful! He listened to our needs and really helped us out! We now have a wonderful mattress, box spring and frame! Thank you!

We were about to go elsewhere because of two delivery delays. I then was convinced otherwise by a sales rep named Patrick. He refunded the delivery charge, upgraded the bed, and called the warehouse to ensure the bed was in stock. Very professional and customer friendly. Patrick turned this customer around from canceling the transaction to becoming a loyal Mattress Firm customer.

Awesome service :) super friendly employees and great price.

Great customer service. I was able to find what I needed and at a great price!

This is a better place to go ! They have the best Mattress to buy ! I love the Mattress I bought, sleep better ...good customer service best quality in Mattress.

Darius was ABSOLUTELY AMAZING! It was my first time purchasing a matress and he helped me purchase a bed that would help my back and last. 20/10 I will be back for all of my family and friends needs.

The Manager was very knowledgeable and patient helping us make the best selection for our budget.

The salesman was friendly and gave us lots of options to choose from. The price was also great.

Tatiana did such an amazing job helping me find a mattress and some amazing discounts! She was extremely knowledgeable of the product and knew within minutes the style of mattress that I would feel the most comfortable in. Tia also was very knowledgeable and helped to make the experience fun over all! Thank you so much ladies and cheers to a fabulous nights sleep!

They were awesome. Came in to buy an adjustable base for a king bed . Tatiana was knowledge and courteous. She was able to answer all my questions and had me in and out really fast.

Jess was very helpful in explaining the difference in all of the mattresses. He made us a good deal and we bought a beauty rest. The 120 day return policy sounds too good to be true. Were waiting on delivery in a couple of days.Thanks

Best experience! Jess was helpful and great

Great customer service!

Patrick is a great guy. If you need an upgrade or a new mattress look up Patrick!

Tatiana and Kiyana were very professional. They asked all the right questions to make our choices just perfect. They explained all the options and pricing very clearly which allowed me and wife to make the best informed decision. Mattress Firm is lucky to have these great employees.

Pete was wonderful! Best salesman Ive dealt with in a long time! Walked away with the bed I wanted and everything that went with it for a great price.

Jess was our salesperson- he was so helpful and accommodating.

Jose provided excellent service! I walked in not knowing what I wanted and within the next hour all of my questions and concerns were answered. I’m walking out knowing I’ll love the mattress I chose!

In the process of buying our new mattress, and we had such a great experience. Ryan was our salesman and he did an immaculate job explaining everything to detail. Our mattress buying experience was wonderful, and will definitely come here in the future for any mattress buying needs!

Love working here! Patrick is every kind a well educated! I love working for this company!!

They are absolutely wonderful. Found us a great bed for my kiddo who is very picky. So patient and kind. Would absolutely recommend them in a heartbeat.

Great experience! I see why they have 5 stars! Very knowledgeable, kind, funny and considerate. Will be back for more.

Customer service was amazing. Tatiana was very helpful and was able to answer all of my questions and help me find a mattress within my budget. I highly recommend this place.

Tatiana is absolutely amazing! She made us feel like family! my first mattress buy experience was better than imagined! she is absolutely amazing!!!

Great service and attention to helping find the best option within your budget.

Tia and Tatiana were very helpful with both the selection and purchasing process!! Tatiana was very knowledgeable! I would highly recommend getting your mattress here.

Jose took excellent care of us with our new mattresses today. He was knowledgeable and helpful. Highly recommend this location.

Jose was such a great help! We came in this evening to find a last minute mattress for our spare bedroom for family arriving this weekend. He was knowledgeable, professional, and helped meet our needs. Come visit this place!

Bo is awesome, friendly and very knowledgeable of the products

I had a Great experience with this Mattress Firm Store ! The Manager : Patrick Kelley did an excellent Job in making this happen for me with the whole process . 5 Stars all the way ! Richard

Jess was very clear in his description of the product I was thinking of buying.He then helped me purchase it; and set up delivery.I would buy from them again.

Tatiana was awesome! She’s super talkative, funny and knowledgeable. She made my experience great and it knew exactly what she was talking about!

Tatiana Z is totally legit! She made the bed buying experience so easy and comfortable. Totally recommend everyone to come to this place. Thanks again Tatiana for everything.

Jose did a great job helping me find what I needed! Highly recommend

Went in to start looking for 2 mattresses but since the sales person was so personable and confident in the product, we purchased. Friendly, helpful. Great experience.

Tatiana was very helpful in helping my husband and I select a mattress that would best fit each of our sleeping needs. Not only was she extremely helpful she was very patient and very nice!