My Mom just loves her hearing aids since she got them a few years ago from House of Hearing. We (her children) love them too. She can hear us now without raising our voices.
Denver is patient and kind. He has been very helpful with helping fix my hearing aids.
Nice clean environment. All of us had masks on. The tests were fun and challenging. And with interesting explanations of how our ears worked.
Denver was great! Helped with all my concerns. The office was bright and inviting. 2 thumbs up!!
If anyone is looking for hearing aids or hearing assistance House of Hearing is the best place to go. We had he pleasure of working with Denver Nageli. Denver took customer service to a whole new level. He is kind, empathetic, and full of knowledge. He made us feel right at home and feeling like true friends not just customers. He really cared about what was best for us not just treating us like another number. Ask for Denver, you wont regret it.
The gentleman Denver at the House Of Hearing here in Salt Lake City on 33rd south has been very helpful to me. He has gone beyond expectations. I have AMD and it is very hard to communicate with both hearing and visual deficits. Denver came to my home to help set up the device to connect to the television. He Didn’t have to do this but he did. I really appreciate his help. I want to thank him publicly.
My hearing aids help me hear so much better. Thanks Denver
I have had a great experience at The House of Hearing. Their products are excellent, and the entire staff is very helpful. Any questions or problems I have had, they have taken care of promptly. I wholeheartedly recommend them!
Denver was great. I have delayed going to House of Hearing for a while out of the fear of needing hearing aids. Denver was very knowledgeable and helpful. After spending time with him I decided to give them a try. I felt no pressure one way or the other. He even cleaned my husband’s hearing aids! Thanks, Denver.
SLC office is the bomb! Denver rocks and always make sure the patient leaves happy!
Fast and friendly. Very accommodating
The staff at the office on 33rd S. in Salt Lake City are wonderful. Denver has been very helpful getting moms hearing problems addressed during this Covid challenge without having her come to the office.
Very professional, listens to concerns. Happy with service.
This company is unreal and really takes care of the customer. I have heard nothing but great things about this company and I feel the same way. Denver Nageli is exceptional to work with and is very helpful and knowledgeable about the product.
Denver is very friendly and takes plenty of time. There is no rush. He took the trouble to get to know me and as a result added a special adaptation to my hearing aids for playing a musical instrument. He made me come back to make sure that I was happy and he reviewed how to take care of my hearing aids.
I am a very happy client! John, who recently moved to Salt Lake, who helped me today was exceptionally helpful and kind. Even as we were finished with my exam and were at the front desk, he noticed a correction that could be made on my hearing aid. It was a little thing, but it has made a big difference in my comfort with the aids. I’m very grateful for his kindness and gregarious personality! This is a professional group. Thanks so much! Marilyn C.
Denver Nageli is a amazing guy to work with, very knowledgeable and willing to do anything for you. Make sure to ask for him! Thanks for all you do!
After hearing (well not hearing) from several people I knew You need an hearing aid I finally caved in and went exploring possibilities. Fortunately I was referred to The House of Hearing on 33rd. I was very apprehensive and a bit concerned from what id experience. i lucked out.The staff here made me feel very comfortable, answered all my questions to my satisfaction and helped me understand the advantages of hearing well with an aid. I was presented several options and walked through quite an extensive program of possibilities. I finally agreed to make the jump to a trial. Im so glad I did. WOW!!! They were so helpful and supportive and attentive - including all the follow ups and adjustments. Kudos to the team. If I had known about his House of hearing before I would have been there long ago and saved me and many people around me the aggravation of my hearing loss and lost opportunities.
We really like Denver he is so cool!
The Millcreek office for House of Hearing is the best Ive been to. The staff are simply amazing. My audiologist, Jenna, is extremely professional, knowledgeable, and is always a huge help.
Denver took great care of my parents
Denver Nageli is the most personable to work with, he makes everyone feel listened too and taken care of! House of hearing is a great place to go!
Derrick has provided excellent and highly professional service. He repaired and calibrated my hearing aid which was purchased in Australia, conducted a hearing test on both myself and my wife and provided clear and helpful advice on Joannes purchase of new hearing aids. We are both very pleased that we were referred to Derrick to address our hearing issues. Thank you Derrick
Such great service! Thoroughly enjoyed the experience.
I have been so pleased with the help I received with my hearing aids at The House of Hearing. I would highly recommend Denver. He was attentive, listened to my concerns and helped me adjust to this new step in my life. Tessa, at the front desk, was very helpful, friendly and kind. I recommend this team.
This team has been so supportive of me as I began using a hearing aid at age 63. I had my 91 year old mom get aids from them too. They are SO good with working with the super elderly.
Great staff would recommend my family and friends to come in..
This is definitley the house for hearing. Ask for Derrick, and your experience will be more than positive. He helped me deal with getting the proper fit and style, to work with my life. I have extreme ear allergies and was worried about how I could acclimate to aids. He helped solve those issues and gets back to me quick for adjustments! You wont be disappointed.
Excellent service. Conscientious analysis of hearing so as to calibrate hearing aids for the most sensitive customization. Denver and John, audiologists at the 3300 S in Salt Lake City office, are highly knowledgeable pros: patient, thorough and dedicated to providing the best care possible.
The House of Hearing personnel are thoughtful, competent and take time to explain results
Josh and his team are exceptional. We have been with House of Hearing for over five years. Josh is always available whenever we needed. The customer service is outstanding. Made the switch last year switched to Lyrics. The Lyrics have been wonderful. The ability to leave them in and sleep comfortably, even turn them off, has been very convenient. I highly recommend House of Hearing.
John was exactly what my parents needed! He listens, hes patient, he explains clearly, he WANTS his patients to hear better, he understands family needs, his knowledge and service is exceptional! We will not be seeing anyone but him! Thank you John!
The doctor was very helpful, respectful and showed genuine concern for the health of my hearing. He updated the programming on my hearing aids to my complete satisfaction. Thank you!!
Very Friendly front desk girl she was willing to answer any question we had. Plus while we were waiting to see doctor we observed her helping a lady with her moms hearing aids that were not working.When she was finished with the lady she moved us into a room to wait for the doctor to come talk to us. He came in and was very polite and upfront which is refreshing cause most people beat around bush or try to push you into buying only what they want you to get not always what is best for you or your pocket book. We will definitely go here again when we have more funds!
I felt really good about this appointment. Dr. Tongen was very efficient, personable and worked well with me regarding my hearing disability to make sure I was comfortable with adjustments made to my hearing aids.
Finally, hearing aids I really like! Josh was very patient with me while testing different styles of hearing aids. His cheerful and polite demeanor and determination to find the right fit for me was most refreshing. Other staff Ive talked to have likewise been most helpful & friendly. I highly recommend House of Hearing.
Josh and Tess. What can I say what an awesome pair. Tess always friendly and ensures your comfort while you wait, and has such a pleasant demeanor on the phone.Josh is awesome to work with, he explain every so thoroughly, and ensure you comfort and understand of the whole process. Josh listens well understand what you want to improve on your hearing as well as those who interact with you. He finds the correct device and ensures that it is dialed in to your satisfaction! There is no way to go wrong here.I know at least 3 people that have bought else where and 2 at big wharehouse clubs.None have had the service or positive experience I have. And all 3 claim problems with feedback and background noise. Josh made sure we worked on those till I did not have a problem. Mine are so dialed in I forget I even have them in a lot of the timeHearing aid are a huge investment, however my personal feeling and knowledge of others experience you will NEVER go wrong with Josh,At The House Of Hearing Sugar House!
My experience with John Tongen has been amazing. He is a expert when it comes to hearing aids and making patients feel welcomed. I will be referring him to all my friends and family who are experiencing hearing loss.
These guys are the best. Definitely know their stuff!! Every time I have been in this store, they are prompt, helpful and take excellent care of me. Even when Ive had issues when I have messed up my hearing aids, Josh takes good care of me. I would highly recommend this office. Great location. friendly staff. Will go back again!!
John Tongen was great! We didn’t feel pressured into a purchase, and we really appreciated all the helpful information and advice. For example, he told me to trust my wife’s input on my quality of hearing. Later that day my wife said, “Someone put wine in the tank.” I questioned that, repeating it back to her. She said, “No. Someone put wine in the SINK!” Again I was mystified, repeating it back to her. She said, “I SAID, someone put a LIME in the SINK!” Certainly confirmed John’s evaluation, haha!
Amazing customer Service. For several years now I have had hearing devices through The House Of Hearing. The staff cares first about the customer and is intensely interested in listening to my needs. I do not feel I am being up-sold, nor do I feel like I am being talked down to. They are willing to clean my hearing aides and consult with me on what I am hearing/Not hearing and have targeted advice accordingly. I have sent all 4 of my children to The House of Hearing, specifically to Josh who is well trained and very qualified.
Both my husband and I got our hearing aids from House of Hearing in October 2014. Neither of us realized what we where missing until we got them. I can hear the birds singing again. Josh at the Millcreek clinic has been so helpful. We see him every 3-4 months to get our aids checked and adjusted if needed. The service we have received from House of Hearing is superior to the service our relatives have received from other companies. We are so pleased that we tell others about the quality of our aids and the caring professional service we receive. We highly recommend House of Hearing.
Met John for the first time today, he was very personable, friendly and explained things in a easy to understandably way. Far better than the previous specialist.
I was very pleased with my visit to House of Hearing. I had a complimentary thorough hearing test. The staff was so nice and helpful and explained all the tests and all the results to me. I will definitely go back there when I need to and would recommend them to anyone.
Amazing office and Denver is absolutely amazing!
I started out at the draper office with Liz but changed to the office on 33rd south with Josh as it is much closer to me. I got Lyric and the results are mixed but they have helped me dramatically to hear and understand what people are saying especially when speaking or on the tv. I produce a lot of earwax which has been a problem for the Lyric but I still really like the idea of them putting it in and not having to do anything to it--I can shower, sleep and just forget that it is there. It has been a very difficult adjustment for me as I play the piano and organ and they sound quite different with the hearing aids but that is to be expected. I believe Liz and Josh are extremely helpful and believe I have made the best choice even thought the Lyrics are lasting about 1 month but it is not hard to go in once a month and get them changed out and for me that is much better than doing anything myself...I give them 5 stars for their valuable help.
I was very impressed with Josh and his interest in assisting me with my hearing. The followup was well above expectations and helpful. I highly recommend them to my friends and associates.
I have been a patient of Josh and the House of Hearing for quite some time. They have fitted me for hearing aids a couple of times and each time I have had a great experience. They are a small business that treats their customers like family. I would highly recommend House of Hearing and will continue to give them my business. Thanks Guys!
My experience at the House of hearing was wonderful. I felt like Dr John Tongen at the Millcreek Ut. Was truly concerned with issues I am dealing with. Im very happy with the results. I have recommended him to several people.
My grandmother received her hearing aids from the House of Hearing. She was hesitant at first- not realizing that she really needed them. But once she came to the understanding that her hearing truly wasnt as good as she thought it was, she was on board with the family and decided to get hearing aids. She has worn them for about 2 years now and we have seen tremendous improvements in her ability to talk with friends and family. She is a social lady and the hearing aids allow her continue to be social and comfortable in her surroundings. The care she receives is top notch. We wouldnt consider going anywhere else!
Friendly and helpful staff!
They have taken great care of my grandpa. We have been taking him here for a while now and it’s always been a good experience with the doc and staff.
The initial setup of my hearing aids was fantastic. Time was taken to fine tune them and make changes to programming To suit my needs. My only complaint is that I was told that I would receive reminders when it was time for regular servicing and this hasnt happened.
I give these guys an A+. Great to deal with. The office is small which is a real benefit cause you dont get lost as just another patient. Would highly recommend. Josh knows his stuff!!
These guys are great John is extremely patient and won’t stop until everything is perfect!
House of Hearing (HOH) folks Tessa Sorensen, Brittney Addison and John Tongen did more than an outstanding 5-Star job of fixing (in
I have always been pleased with my appointments at the House of Hearing.I did try hearing aids from other companies, but always chose to return to the House of hearing. The staff has been friendly and well informed. I enjoy having Josh in charge of my hearing.
This team is awesome! Ive been in contact with them for about a year regarding the lyrics and they have been extremely patient working on my every need. Thanks guys!
Josh has been fantastic to work with. He has always made sure that I am satisfied with how things are working. Id definitely recommend Him to anyone.
Great people to work with. Derrick was extremely professional and helpful
My wife loves her hearing aids. She has had three different brands and these are her favorite. One of the nubs had worn down and with her fake nails I had to open the door to change her batteries. She took them in and Josh devised a way for her to open them. This is what we call excellent service.
Fantastic people to work with. They make your concerns their top priority.
Josh and the House of Hearing have been wonderful to work with. Staff is always pleasant and accommodating. I would recommend them to anyone who has or needs help with hearing aids.
Ive been taken care of for 3 years by the awesome team there. Josh is always available for questions, concerns and helpful advice. Wouldnt go anywhere else for my hearing aid needs.
Great service. Keeps up on reminders for appointments and followups. Goes the extra mile to make sure things are working and that you are happy.
After purchasing two other hearing aids...and realizing after extended use, that neither had solved my problem, I responded to an add from House of Hearing. From the first test to the last scheduled check up, Ive beennothing but very pleasantly surprised (and well satisfied) with both the instruments I bought and the on-going service Josh has given me.
I have been coming to the House of Hearing since 2016. They have taken very good care of me and gave me back my hearing!
I would be at a complete loss with out my hearing aids.Thanks to Josh for all his help and patience with me. I would recommend House of Hearing to any one who needed hearing aids.Isabella Shaffer
Josh has been great and provides great customer service. I have been with them for a long time and they are wonderful!!
I give 5 stars only if someone surprised me with their services. Josh surprised me. I majored in physics with a special interest in acoustics. I had many questions which Josh was glad to answer. He explained all the options on my hearing and made sure they were set for my needs
Caring and knowledgeable professionals. They are very helpful when there are problems or if repairs are needed. They offer the latest technologies.
Josh was very understanding and worked with us on our insurance. I would recommend House of Hearing to anyone needing hearing aids.
I was very impressed by the professionalism and friendliness of the people at my appointment last Friday. Thank you for listening to my concerns and spending time late on Friday afternoon helping me.
I was in town with my dad and he needed some help with a hearing aid he has from a provider in St. George. We stopped by House of Hearing and Molly LeRoy took great care of us and did so without charge or disdain for servicing a non-client. I recommend House of Hearing for that reason!
The hearing aid they sold my mom did not help her. She went for repeated adjustments (7), including them sending it back to the factory to be fixed. The hearing aid never worked and was a $1500 waste of money and time. I would not ever recommend them.
Always friendly and they give me the best of service for my Hearing aid . I recommend them highly. Josh is amazing
Running an audiology practice in another part of the state, I am not ashamed to say I send my patients to House of Hearing when they are in Northern Utah. These people truly care and give my patients the care and service they need when away from home.
Josh wants to help. No pressure. Lots of options. I highly recommend.
The clinic is excellent overall with great ENT doctors and audiologists, and ancillary staff.
They were very nice and friendly and answered all my questions.
Really like these folks, they really care about there clientele.
Professional service and top-quality devices, well fitted.
I was working at Skywest Airlines at age 65 as a parts clerk and I became increasingly aware that my lack of hearing was affecting my job performance. My mother-in-law was a very satisfied customer of The House of Hearing, so I made an appiontment. After a thorough evaluation Josh explained to me my hearing loss and how hearing aids could greatly improve my functioning at work and also my quality of life, Like most others with hearing loss I found myself minimizing conversations with my family because I couldnt understand much of the conversations going on around me. I had kind af a negative attitude about hearing aids feeling that they were just for old men, really old men. Josh was very helpful in convincing me that I should try hearing aids.My adjustment to wearing my hearing aids was astonishingly rapid. They have worked out extremely well for me. Josh and the other people at House of Hearing have been so helpful and professional. My regular appointments to fine tune them to my needs have been especially helpfull. Thank you Josh and the other staff at House of Hearing. I have recommended you to many of my friends and co-workers.
My dad and I both are clients at the House of Hearing and have been for many many years. I highly recommend these guys. Josh is the best!!!! My 85 year old dad has extreme hearing loss. Josh has been very informative on his form of hearing loss and what is available on the market to assist him. Josh has been able to give him back some hearing and being able to use his cell phone again, which is awesome compared to hearing next to nothing.My dad had gone originally to another place and they sold him the most expensive hearing aids on the market with fancy gadgets and he still could not hear with them. They told him it was a learning curve to using them and it would take time. They kept stringing him along until after the the return time had expired then told him there was nothing more they could do for him. He was extremely hesitant when I first tried to get him to go to House of Hearing. He said it would just be another waste of money. After convincing him to give it a try. He was delighted that he could hear and carry on conversations again. Josh was able to get him the best hearing aids for his hearing loss at half the cost of the other ones that even didnt help him.As for my experience..... Like I said..... Josh is the best. He is always very patient, accomadating, and gives you the personal time and informative about the different products and their capabilities along with the best value for your buck. I have had a couple of emergency situations and I was attended to immediately by Josh even on Holiday.I recently had two seperate surgeries on both ears and Josh has been very suppotive and super accomidating to adjust my hearing aids periodically with my hearing changes at no charge.I believe Josh is truely there because he cares for the people and the quality that he can assist each and everyone with a better life of hearing and not the MONEY.
Wonderful service and good employees were there to help me.
I have been so thankful for the personal care Josh and the staff have rendered to me. Im glad to be hearing my family so much better!
Very engaging staff..willing to address all questions candidly. I have a new go-to friend.
THE HEARING AIDS ARE THE BEST!!! THE SERVICE IS THE BEST!!! JOSH IS THE BEST!!! I AM HAPPY VERY HAPPY!!!
Great people to work with Josh is very helpful
Honest with me about the hearing aids.
Nice place good intimation
Josh is a total pro. Could not recommend him highly enough!
Thanks Ryan I did get help from apple online to set up the app store and down load truelink
It might just be a single instance, but when I cant get a receptionist to follow through on setting up an appointment, I assume that the company doesnt want new business & am concerned about how well we would be treated if we did come.
Havent bought yet
Great people