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Carson Automotive Repair
1400 Blair Ave, Sacramento, CA 95822, United States
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Carson Automotive Repair

Comments
2•
Review №1

This shop is amazing! Matt is very friendly and also Maria the front desk lady she is very nice. I towed my f150 there for some work and Matt did a great job they got it fix and done same day. I highly recommend this place for anyone who needs auto repair!! Thank you Matt and Carson auto!!

Mi
Review №2

A friend recommended Carson and I only wish I knew about them sooner! I was impressed when I was greeted by name on my first visit. The technician took over 10 minutes with me on the phone to make sure I knew exactly what the plan was with my car and to answer any questions I had. 10/10 from start to finish!

Al
Review №3

Owner Physically Squared Off with me: First: Im a 60 year old peaceful tired Baby Boomer. I had Matt work on our brakes and when they later squeaked, he was wonderful and even replaced the pads again. So credit, where credit is due. Today, the counter lady, (Matts wife), and I had a frustrating encounter. I shouldve just talked to Matt about the mechanical symptoms and solutions, but she asked me what my question was, so thats how the discussion started. I DID get irritated about the specific verbiage she was using, and by the end, she was more irritated by my tone than my actual volume. I humbly apologized and told her Ill ask Matt about the brakes. Matt arrived to work about fifteen minutes later. Wife obviously called Matt, before he arrived. I smiled and waved hello as he approached. Matt immediately (angrily) said, Dont wave at me...Dont be yelling at my wife...You got something to say...Yell at me! Matt approached me toe-to-toe and literally physically Squared-Off with me. I replied, Okay lets talk. (I just wanted to talk about the brake squeaks). Matt definitely was trying to Bully me, and when I didnt back down, he angrily turned around, wouldnt talk to me at all, and said, Just leave, Im not working on your car! Ive changed thousands of brakes...I dont need to deal with your brakes and your little squeak! Matt DID refund us for the second brake pads, (again, credit where credit is due), but: #1: Matts wife definitely embellished and raised the stakes exponentially for Matt to be so angry when he arrived. #2: As a business owner, its TOTALLY UNACCEPTABLE to physically square-off with a customer, without even first having a discussion and evaluating the situation. Many of Matts customers have given him five stars; however, in this scenario, Matts wife (obviously) figured shed get the last word in and escalated the incident, and Matt felt like he was justified in defending his wifes honor. But again, as a business owner, come on guy! At least open a dialog! And DEFINITELY DO NOT SQUARE OFF with a non-combative old man customer thats trying to open a dialog. Extremely disappointed with his conduct...unnecessary...potentially violent...sarcastic...UNPROFESSIONAL. Matt and Wife: We customers arent always perfect, and sometimes we get frustrated. It wasnt personal, and for goodness sakes, if the customer apologizes, take the high road please!

Ma
Review №4

Great work and one very happy customer! Highly recommended

Je
Review №5

I found myself in urgent need of a new battery less than an hour before I had to pick my son up from school, and the excellent folks at Carson’s replaced it on no time flat. This was my second time taking my car there and I was also very happy with the service, value, and efficiency during my first experience. Thank you, Carson!!!

He
Review №6

I bring my honda 1996 accord to fix my A/C the first day so far so good,.they charge me around 200 for some fittings and refill a/c plus labor, Next day the a/c stop working, then I make appointment to find out why is not working no more,. Finally after 4 hours waiting they told me the car has a broke line and I need to get one to the junk, which I not gonna loose my time and money fo find one.. at the time they dont want return any money or guarantee the job they perform.. very disappointed and worst part the guys said buy a new car. Please before bring any car here think twice

Da
Review №7

Great service at a good price!

Ro
Review №8

Reliable automotive repair

Lo
Review №9

Great customer service!

pa
Review №10

Carson and his team are amazing and they go above and beyond expectations or whats required.

Bi
Review №11

Top grade. Always received excellent repair work and advice.

He
Review №12

Carson Automotive Repair is top Notch, quality service, friendly atmosphere they know what theyre doing and they wont beat around the bush they will tell you what your problem is and if you want it fixed theyll fix it !! I highly recommend Carson Automotive !!!

Fr
Review №13

I was driving to Reno from SF Bay Area when I picked up a piece of metal in a tire. They patched and balanced the tire in less than an hour at a fair price. The service was great and the employees were outstanding! If I lived in Sac. I would go there for all of my automotive needs.

Ja
Review №14

Matthew & his team of mechanics are awesome! Everyone said Go to Carson & they were right! Carson is my go to shop from now on! Excellent service with fair pricing! 💯Thx again Guys! 😎

Ka
Review №15

Very cool shop lots of nostalgia. Professional customer service.

Mi
Review №16

This shop is great. Matt is reasonably priced and does great work!

Jo
Review №17

HONEST and FAIR. I couldn’t wait to write this review, and I very rarely write reviews. I had my brakes and rotors done, and Carson’s allowed me to supply my own parts, while other auto shops claimed that me supplying my own parts would be a “liability issue” so they could try to get more money out of me. I’ll definitely be returning here.

Ch
Review №18

I Could never say enough great things about Matt Carson. Great mechanic which means a lot, but hes honest and trustworthy. The BEST place to take your vehicles.

Em
Review №19

These guy’s are the best. They do great work at good prices. Upfront,honest, deliver on time

Pr
Review №20

If your looking for a place that wont scam you and it wont cost an arm and a leg this is your mechanic. Always honest and great pricing

Da
Review №21

Always excellent service. I have personally referred 3 clients to them. All 3 reported to me that they were very satisfied.

Da
Review №22

Fixed a nagging coolant leak, always great to talk trucks with.

Je
Review №23

Matt and his guys do a great job weather its something small like patching a tire or a major repair. They are great about keeping the cost to what they quoted you and make sure to fix anything else they might notice. Plus they are great about getting back to you in a timely manner. I am and will be a repeat customer.

Jo
Review №24

Great people and great service. I always worry about being overcharged for service not needed, but Carson Automotive gave me service needed and DID NOT charge me. I blew the motor in my 09 Pilot thinking it was done. The previous owner changed the timing belt but not the tensioning pulley go figure. So I was stuck with an 8thousand dollar paperweight. But shes back at it and better than ever thanks to Matt and his crew... minus a couple thousand of course but I should get another 100,000 out of her at least.

Cr
Review №25

Helpful, friendly, and honest. So nice to know Ive found a mechanic I can trust.

Br
Review №26

Matt and the Carson team are A++! Extremely curteous and professional. The follow up and quick turn around exceeded any expectations. Honest, fair and straight forward. Highly recommend!

Da
Review №27

Fair, honest, and excellent technicians will take care to repair your vehicle correctly the first time. Love this place, owner operated and theyre on-site!

at
Review №28

Owner Matthew Carson is a HONEST and talented mechanic and I wholly reccomend his auto shop to anyone!!!

Te
Review №29

Great family owned and very nice people!

St
Review №30

Great people who know what to do the first time!

Fo
Review №31

Best shop in the area, very nice family own shop

Te
Review №32

Great work honest, fair and reliable.

Te
Review №33

Great service! Honest shop!!!

Ca
Review №34

You Can trust Mr. Carlson 100% great customer service too. I wont take my automobiles anywhere else.

co
Review №35

Honest car repair and maintenance

Ca
Review №36

The only place you can trust 100%

Ki
Review №37

The Only place in Sacramento that I trust. Price and Quality in 1 place

Ca
Review №38

Matt is the best around!

Di
Review №39

Very helpful

S
Review №40

Fabulous

Ra
Review №41

Ask for Matt

Lu
Review №42

Ecxelente cervicio very fast and not very expensive

Information
3 Photos
42 Comments
4.8 Rating
  • Address:1400 Blair Ave, Sacramento, CA 95822, United States
  • Phone:+1 916-391-2484
Categories
  • Brake shop
  • Auto repair shop
  • Mechanic
  • Oil change service
  • Radiator shop
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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