Fantastic experience as far smog checks go.The entire transaction took under twenty minutes the customer service was great and the price was right. This is a first time customer review and I will definitely return. Just easy peasy experience.
I highly recommend Natomas smog shop. They have done more than smog for me and last Friday they stayed late to make sure my new compressor was properly installed so I wouldnt be without my car for the weekend. Excellent communication. Excellent service
So friendly with great service. Make an appointment and you’ll be out in less than 30 min. Appreciate how clean they keep the place.
Desk clerk very friendly and professional. Service was quick. Great experience for being first time customer at this place. I would definitely recommend this place..
Great customer service and reasonably priced. Quick service too. Ill take all my cars back to them.
My smog shop experience was great. The staff is friendly and helpful. I was in and out of there in less than 30 minutes. This is my 3rd time smogging my vehicle with them and Id recommend them to anyone.
Awesome service for my Q50, now going to have them service my 750 and XT5.... They have all certificates to service high performance vehicles.
Top notch! They practiced strict Covid-19 protocols and I felt more relieved in that.Also, even tho I didnt have an appt, they took me in right away due to no one else waiting in line. Very personable staff. Ill go there again for my next smog check.
Made an appointment, in and out, 20 min! Clean and lots of safety precautions. Super quick, super easy, and nice to have a local garage you can count on. Also appreciate the love shown to military vets!
Wow... amazing, came first thing in the morning with no appt (even with covid) and they got me in between appts right away. With my busy mom schedule I could not have asked for better customer service to get me in and out and on my way!! So happy with this place
Great service. Staff is friendly and professional.
I had to make a quick appointment and found this place so I called. Amazing customer service. Got an appointment that day, arrived in a hurry and was nicely greeted by a kind receptionist. My smog was done and completed in a timely manner. I highly recommend and I also can’t stress how comfortable their waiting lobby is. Everything is comfortable and for the customer.
Both visits were relaxed and pleasant, neither broke the bank or took long
These guys are upfront and honest, work with you to decide what is best for your car based on how long you plan on keeping it, never try to push services on you, and the job gets done right. I can’t recommend them enough.
I been here since I started driving and they still give good service. Smog test is always fast and now longer waits ever like other smog shops.
Courteous!! Great receptionist. In and out. Absolutely impressed. Thanks
Clean, courteous and professional smog shop with a reasonable rate. I have had several cars smogged here and I recommend this shop and I will come again.
Great place. Efficient, friendly and quick
Quick, professional, safe with covid standards!! Will be doing my smogs here in the future
Ive been coming here for a few years and their service is absolutely amazing!
This is the 2nd time Ive come here for a SMOG. They are always professional and quick.
Always reasonably priced. Fast service. My only smog shop!
Most trustworthy mechanics I have had for a long time. Just put an engine in my car and it runs beautiful. I cannot recommend enough.
Been here every so often for a smog every time is a great experience highly recommended I will be back
Great family owned business! Excellent customer service, honest, and very fast. I was in and out in less than 20 minutes.Highly recommend!
Great place really clean and very helpful.
Nice quiet waiting room. Friendly staff. Smoged here twice. No complaints.
Super nice and very quick service. No appointment was needed for my SMOG test. I was in and out in about 30 minutes
Great service. Easy access and plenty of parking. Done it 20 minutes. Very nice waiting area with comfy couches.
The man who did the smog on my mustang could t tell the difference between emission lines and windshield wiper lines car passed smog with flying colors and no check engine light. He said we used windshield fluid lines In place of carb legal emission hoses as well as said my evap canister line out was torn I saw no indication of a torn line as well as looked around at multiple vehicles of my cars type and they all had the exact same hoses as the ones on my vehicle. They just want your car to fail so they can charge you more on your return test than what the base value of their smog is.
Great service. And speedy too!
When in to get my truck smog I was in and out great place nice service 😄
While this might be a little more expensive when compared some of the national chains I highly recommend this mechanic shop. They are great with communication and they breakdown what needs to be done and also offer up options. The service is fast and friendly, the waiting area is clean even has toys and books if you bring children.
Very great experience. I did not make an appointment. I went on my lunch break to have a smog check and was able to leave my car there with no worries. They called me once everything was completed. Great great great customer service and quick service. Thank you for an easy trip!
5 Stars are not enough!!! This Place is absolutely awesome!! I had struggled for months taking my truck to various places because my check engine light would never turn off. I finally find Natomas Smog Shop via Google, called them up to see if they could accept a walk in which they could, Trinh was amazing and so helpful, I gave her all my previous diagnostics and she looked at them and said to me no one told you what you needed to do to fix this? I said no, no one and she scheduled a fresh diagnostic for me to make sure what was what. My truck was in there for four days but its all fixed!! All total, diagnostic, small part and labor like $300, and I have put more than that in while trying to get the help I needed. If you want honest work and answers let alone amazing results, Three Words... Natomas Smog Shop!!!. They will be getting all my business from now on. Just awesome!
Best customer service we have ever experienced. My husband and I took my Cadillac in for a routine smog check, but it surprisingly didnt pass. Some very unusual computer code wouldnt reset. They worked diligently to track down and fix the fault (and charged us for only a fraction of the time I know they put into it). In addition, the waiting room is like something you would find at a high end dealership - very clean with snacks and coffee. This place is amazing!
A great place to get a smog test done. Easy in and put. BONUS....Also a STAR Station. A place you can trust. The waiting room is clean, kid friendly and COOL while you wait. I was done in less than an hour. I would recommend TO ALL.
Trinh at the front office is personable and professional, service is reliable and honest, and charges are fair! Very satisfied customer! We bring all our cars here for all maintenance, repairs and smog inspections! 👍😊
Easily one of the best experiences I’ve had getting my car smogged. I dropped off my car and when I returned less than an hour later they had everything finished along with putting air in my tires and windshield wiper fluid. 10/10
I give them all 5 stars!They are very kind and professional. They remind me of a doctors office. The cleanliness of their office and how the mechanics go over the issues like a doctor would his patient. Very informative in all they provide is outstanding. I highly recommend Natomas Smog Shop!! 5 STARS RATING FROM MY FAMILY AND FRIENDS
I was so amazed when I arrived here at this place. The business is so very clean and relaxing while waiting for your car, children friendly and customer service was lovely. I thought I was at a very well kept doctors office. They had condiments for the customers which I have never experienced at a smog business. The wait time was as said for the smog and not longer. I truly appreciate their kindness and professionalism. Great business to visit if needing a smog test and they do other work as well. Go check them out and you will be pleased....
Walked in for a smog. Quick and easy, very nice staff. Clean waiting room with snacks and water. Quoted me 20 minutes, they did it in 10. Awesome place
This place is an awesome gem tucked away in the industrial area on national drive. Trinh at the front desk was friendly and helpful and I was out within 15 minutes flat without an appointment. Highly recommend for anyone needing a smog in the natomas area
This place is great! We have been using them for years. They used to be located at one of the side streets off Northgate, but the newer location off National is better. Smogs for all our vehicles and oil changes. Can always find coupon on line ( must print*) $10 off. If not, AAA and military discount $8 off.
Hi my wife told me about natomas smog shop so i got there and thought i would have to wait for an hour but i got in and thought it would be packed with people but it was nice experience and comfortable. So expected a hour wait but i was in and out less than a half hour people that work were great thank you guys.!
Nice place and people
I had a very large order for five people yesterday morning at the drive through and they filled it perfectly smiling through the entire process!
Great service. Ive been coming back here for years. I dont like having to get a smog test on my vehicle. But Natomas Smog makes it so easy. I love this place.
Wow! Great customer service and lightning fast! In and out in under 20min for my smog check. Even topped off my washer fluid while it was in at no extra charge. I will Def be using this place from now on
Ive been here at least 6 times and always have had a great experience.
Receptionist is friendly, nice and efficient. The waiting area is clean, stocked with snacks, toys for kids and very comfortable furniture. I would give this establishment more stars if I could.
Very fast results and their machine is inground, so its great for people with cars that have low clearance (Track cars, drifters, hooners, etc.)
If I could, I would give this business 10 stars! Straight forward, honest people that will continue to get my business for future years to come!
Place was great. The receptionist was real kind. In and out, service was great.
In and out quickly, and the office manager works quickly and is very friendly. They clearly make an effort to make customers comfortable while they wait. I wont go anywhere else to smog my cars.
Great rates, good people, and they now do MASERATI service
Its a great customer service...
Excellent customer service and excellent pricing. They were done in a flash and even reminded me about renewing my auto registration at the AAA office down the street.
The owners and employees are top notch. Excellent customer service. Friendly and helpful. 10 stars!
Fest and friendly staff
This is the only smog shop Ive ever been to where I actually enjoyed the poeple and experience! Had never been here before and got to talking with one of the techs thats an enthusiast of cars about the shop and even went in the back shop to check it out & its real clean and overall the perfect place to get your car smogged! They have complimentary snacks & drinks and its an actual nice waiting room, unlike 99% of other shops and I usually dont write reveiws! ⚙️🛠️🚗🏎️🚙+If you bring canned food goods to donate you get a discount!💲🤑
They are fast. I would recommend this place.
Nice waiting area. Quick walk in service.
This is the best smog shop Ive been to in a long time. Ive had two different vehicles smogged here and they are always fast and courteous. If youre trying to go during your lunch break be sure to make an appointment because it can get busy. If you dont have an appointment they will generally take care of the appointments first depending on if theyre a little behind or not. So make an appointment and be on time and you shouldnt have any issues. Also the nice lady that works the front counter has her dogs with her sometimes (behind a gate). :)
Absolutely love the shop...a little high but you get what you pay for.
Fast friendly and nice waiting room. Hard to locate though. Very small sign and no car bay in the front. Worth finding it though.
Super nice people and the lobby was impressively clean with snacks and water. Only complaint would be they dont open until 10 amd that the guy had to set up the shop nefore doing my smog. I was already waiting 35 minutes outside for them to open but had to wait another 20 minutes for the setup. I kind of expect to go to a business that opens and they should already be set up for their customers. Other then that great experience.
The best smog shop in town!! I made a appointment and I only waited for 5 minutes to get my car in.Really friendly service..Not to mention the waiting room rocks!!! Free candy and goodies..Thank you!
Outstanding work on my vehicle and customer service is impeccable!Clean like a doctors office. Why go anywhere else?? NSS is one of the last HONEST shop in Sacramento
Very nice small waiting room. Friendly staff. Quick service, I was in and out in less than 40 mins with an appointment. Great place.
Reasonable wait time. Friendly staff. Great waiting area with drinks, snacks, tv, magazines, kids toys and sofa. A little on the expensive side. Ill go back for sure.
Professional and curtious, very helpful when you need a fix, they will mark it for you so it is easy to find. I will always take my vehicles here to smog.
Great people. Honest place.
Excellent service and friendly staff!! Taking all my vehicles there
Very nice staff and very informative. The reason for the 3 stars instead of 5 is because they gave me the wrong diagnostic for my car problems. Not sure if I will return.
Incompetent smog techs. They failed my car for car for having tampered ignition system. Said the coils I have are illegal racing parts. In reality they are aftermarket O.E. equivalent replacements. I took my car to another shop and had it passed with no issues.Just to be sure for future smog tests I called B.A.R. and gave them all information. They said they should be legal but I would need to contact the C.A.R.B. to get a definite answer. C.A.R.B. confirmed they are legal because the are O.E. equivalent replacements and they do not alter the ignition system function. Meaning, they do not change the way the manifacturer designed the ignition to operate. A non C.A.R.B compliant multiple spark system is the example they gave me as what would constitute an illegal modification to the ignition system.Unless your vehicle is 100% stock I advise you take it somewhere else. The techs at this shop are unaware of legal aftermarket parts and will fail you.
Highly recommend this shop. Smog, pass or fail, this place did not profile my vehicle. I got turned down by other smog shops just because it was lifted and had mud tires, and also required to be on dyno. Most likely because it takes extra effort to get my truck on the dyno with a more extensive smog inspection. I understand California is always changing smog requirements and equipment, this place was able to complete smog check. They accepted my truck and completed the smog inspection in a timely manner. Waiting area is very neat and comfortable. Front desk was very friendly and helpful. 5 stars!
Went in for a smog check and certificate. This only took about 25 minutes. After the smog check they noted about my car making a screeching noise (this was caused by another mechanic) they offered to do a full car inspection diagnostic for free. They were able to find the noise and fixed it free of charge (it was a brake plate that had been bent and was grinding into the rotor) I left completely satisfied and will be coming back for all my vehicle mechanic needs!
Great place to get smog checked out. Honest family business
Know what theyre doing! Most definitely coming back again.
Fast and friendly
Such a friendly, cozy place. Will definitely be bringing my car here from now on.
I cant tell you how amazing these guys are! They gave me a great quote to fix a bunch of major issues I had with my car. I was also going to be late to my 2nd job and Trinh offered to take me to work. Her brother was so kind to help educate me on cars and he dropped my car off at my 2nd job for me. This isnt your average steal your money kind of place either. They help you save cash plus they care about their customers. Ill be seeing them again real soon. Thanks you again!
Easy, quick and nice service. I was in and out in 15 minutes. The technician Ron was very personable and professional. This place is easy to find right off of Garden Hwy/Northgate/W El Camino. Highly recommend.
I just came back from getting my car smogged. This is my second time going here. The smog shop is very clean. It took him 15 minutes and he was very courteous. He noticed my coolant was a little low and topped it off for me. Cant ask for anything more.
Cool people who run the place and pet friendly with snacks and stuff while you wait.
Very nice and professional.
I recommend it and very constable sofas...
Been using them for years. Professional and clean. Only place Ill go. Highly recommend them!!
Great shop! Cant beat that free retest lol
Went to get a smog check, it was quick and easy. I would suggest to make an appointment before you go because they prioritize appointments before walk-ins, which I like.
Was surprise to find a smog shop in sacramento as clean as this one. The receptionist was really nice and helped me out alot. I was kinda worry about the long drive from Davis just to get my car smog but because of the excellent reviews decided to take make civic here. All I can say is lucky me.
I like it very much, get you in very fast, very professional.
Quick, great customer service and snacks
I have used their service a few times and have been very satisfied. Short waiting time. staff is friendly.
Excellent Service. First time coming here. Ill be sure to bring all of our cars here.
Efficient, polite, honest -- whats not to like?
No reply, or contact. Bad business with customer.
Quick service. Friendly people. Awesome puppy!
Good customer service.