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Kings Wigs Outlet
6240 Mack Rd, Sacramento, CA 95823, United States
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Kings Wigs Outlet
Comments
Mi
Review №1

Ive never gotten better service in a retail store, this place is amazing. Leah was not only incredibly helpful in finding Wigs to suit my face and skin tone, she was just a joy to talk to. I have no doubt shell be running her own business empire one day. Ill definitely come back and recommend this place to anyone.

Is
Review №2

Cool place nice varieties of wigs

Si
Review №3

Hello my name is Gloria and I just wanted to let you know how good of customer service you guys have . I have a very odd hair color and I am very picky about what I like and your worker I believe his name was Danny helped me out. I appreciate the effort he put into helping me out. The great communication skills and kindness they have with one another is great and much valued. Also the lady on the side the older lady was so good in helping me out find the color I wanted and she was awesome and great to talk to she put her focus on helping me and she achieved it. I hope you show them this letter. I really want to say thank you and I will be letting all my friends know what great people you all are. Have a blessed daySincerely,Gloria

me
Review №4

I agree with Jessicas comment. I typically do not shop in this particular area, due to distance, and will usually go to other shops closer to my home. This was my first experience, with service so poor, that I felt a need to post a comment. I would never post a bad review about any shop, even if the service wasnt the greatest, due to understanding that people occasionally have bad days themselves, and Im able to look past, and simply turn the other cheek. I went in, looking at different human hair products, was browsing by myself, when the Asian man came up to me, and asked if I needed help. I inquired on pricing, and human hair, for just my front bang area. I advised that since it was only the bangs, I was looking for something reasonably priced. When I mentioned this, he became extremely rude, and said he had nothing to offer. At that point, he refused to help me. Then, as I continued looking, I found a product on sale, which was just what I was seeking. I pointed it out, then told him I didnt appreciate how he was speaking to me, when there was no reason for it, and I was there, giving him business. He told me he didnt care, and eventually became so upset, and demanded I leave his shop. I am not one to become upset at this type of behavior, but was so appalled at his unprofessionalism, and rude behavior, I felt it necessary to say something. There was a young store employee, who was a very sweet girl, and was quite helpful in assisting me. But as for this particular location, I will never be shopping there ever again. Eventually he realized how awful his behavior was, when I asked why he was demanding I leave. Especially when I was simply needing help, that he himself originally offered to me. I did purchase products, and thanked him regardless of his attitude, because I believe in being the better person, even if someone is that negative. Ive never posted a review on any store on Yelp, but due to how I was treated, I felt it necessary. Ladies, please be wary of this location. There are many other great shops out there, with kind people, very willing to help.

A
Review №5

I always get excellent service here. I drive 40 minutes just to buy wigs here even though there are plenty of other places closer to home. Theres a wait sometimes but everyone is super helpful.

El
Review №6

Great hair care needs and more.They have been in service for many years.

Fr
Review №7

Friendly, plenty of help. Even refered a place where i could find what we were lookung for ( the other Kings shop) Found it spent some money. Good service, decent merchandise. Good experience

Li
Review №8

Always helpful. Always has good prices for hair products or a good discount on bulk hair.

Sh
Review №9

I grew tired of going here. They are overpriced compared to some in the area. Moreover, I always noticed they never let the black women handle the cash register. We are good enough to shop there and to help customers on their stores. Yet not trustworthy enough to handle the registers. This is a common practice in Sacramentoa beauty supply stores. Therefore, I choose not to patronize them. I buy my extensions online for half the price.

Je
Review №10

*Customer Service Review* I drove from Chico to purchase hair extensions so I had a higher set of expectations for customer service. The young man at the counter did not make me feel welcome. He felt more like an unhappy, judgemental sales man that did not want to be there. He did not care to make a connection with the customer whatsoever. Unlike another young man that helped me out at a different beauty supply store (I do not remember which, sadly) and gave me a discount just because of the distance I drove to get there- also gave me plenty of samples/ knowledge & assistance. He was confident in his product, making me feel confident about my purchase. This experience was the complete opposite of that.Point blank: I will not be returning nor will I ever recommend this store to a friend.

Me
Review №11

Great staff lots of choices, however wigs are from all the other locations that dont sell come to this store

MJ
Review №12

The manager Danny is awesome know his store, the products and is very helpful and pleasant!

Li
Review №13

Terrible customer service. I will never go back here. Wanted to support this smaller business instead of Sallys but they are so rude and unfriendly Im looking forward to seeing Kings go out of business. Now I understand why I never saw anyone else in threre!

Jo
Review №14

Staff is friendly and patient. My Friend has a 20+ year relationship with them. I see why.

Ka
Review №15

Carmen is a great asset to this business. License hair stylist

Ma
Review №16

Paid way too much for velvet beauty supply hair. $75.00 for 10 inches, never again it was an emergency purchase.

Mz
Review №17

The staff was very helpful especially the lady in the back area

Mo
Review №18

This place needs a upgrade its dark and the hair selection is bad. They need more light and new styles

Ad
Review №19

All the hair products you could need. Helpful staff

Ja
Review №20

This place is okay kind of expensive though.

My
Review №21

Love this place to keep up with my hair needs

Ju
Review №22

Love this place and they are very helpful

Ka
Review №23

I found hair I had not seen before and it was the texture I was looking for! Friendly staff😊

La
Review №24

Damn owners are janky and shisty AF. They do something to the wigs every

LA
Review №25

Do not shop at Kings hair and beauty supplies this lady is shes a racist and she said to me after I questioned her about a price she said you make me sick I urge and encourage you all do not under no circumstance patronize the store you come into a community and mistreats us but pay your bills with the money that Im spending that makes you sick trust me lady there are people that will read and see this and I can assure you with your disrespect your uneducated ways and your own knowledge of how to treat a loyal paying customer maybe this will wake you up

Do
Review №26

IVE NEVER HAD ANY PROBLEMS WITH KINGS WIGS...IVE BEEN GOIN TO THEM FOR A FEW YEARS NOW....

Sh
Review №27

Awesome and helpful family owned business

Kh
Review №28

Great hair and products assortment

Le
Review №29

It give you what you need

ta
Review №30

Not very knowledgeable about some items they sell.

Pr
Review №31

Very helpful employees

Ka
Review №32

They closed before closing on a super busy day

Ro
Review №33

Nice people

Sh
Review №34

Ghetto and way to expensive

Am
Review №35

Cool

Information
12 Photos
35 Comments
4 Rating
  • Address:6240 Mack Rd, Sacramento, CA 95823, United States
  • Site:http://kingswigs.com/
  • Phone:+1 916-391-5050
Categories
  • Beauty supply store
  • Wig shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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