My visit with Lashaun was pleasant. She explained the process before she started since it was my first ever wax and she made me feel comfortable. She is very knowledgeable of the services and products and that was a plus. I will definitely be booking with her again.
I had my first ever wax today! It was so easy to use the contactless check, answered a few questions and I was checked. The front office was very welcoming and answered most of my questions before I was taken into the room. My wax specialist, Alexandra, was very professional, but calming. she took the time to answer all my remaining questions about services and products. I was so pleased with my experience, I scheduled my next appointment before leaving.
So I have her scheduled my appointment for Thursday and then they texted me and told me that the person who I scheduled the appointment with didnt show up to work so my appointment was canceled I then rescheduled for Friday which was today and the last available slot after I got off for 730 so I booked that appointment I got there about 715 and didnt even get seen until almost 745 I dont remember the girls name but I will definitely call and ask she just seemed really bothered and sounded like she was ready to be off of work she definitely had a sense of urgency to get my wax done and get me out of the door I know its completely a discretion to asked to add an additional wax I didnt realize that a full face wax didnt come with the back of the neck until I read the description when I got to the wax place so I asked waxer if she had enough time would she mind doing that and adding it onto my service and at first she said yeah thats not a problem and then when it was almost 8 oclock she said we only have three minutes left of your service so you can go ahead Book an appointment for the back of your neck barely talk to me the entire time she watched me the interaction was extremely awkward I will not be returning but the receptionist was really sweet and helpful I believe her name was Sonya.
Lashawn is best. I will always see her.
This was my first time here and it was AMAZING. Kristen, Kristen, Kristen was awesome. She was thorough and she hooookkeed it uuuupppp! She explained what she was going to do and how she was going to do it. She does a great job. She is easy going and very friendly. She is my go to girl. Thank you Kristen. See you in 4 weeks.
Skye was amazing! She did a great job! The whole staff was welcoming and I was in and out in under 40 minutes
Love it, glad they offer passes so I can receive my services all year long and not worry about payment. Even when Im tight on cash, still can feel and look my best.
I made an appointment with a specific person, when I got there, the receptionist told me it would be about five minutes. She did not metion that the person who I made an appointment with did not come into work. So, when I take my daughter back in to get the services, the person who addresses us is not the one who I made an appointment with. I said your not the person who i made the appointment with and she correct, that person did not come in today. I said why didnt the receptionist let me know and I could have decided before waiting five minutes if I wanted a different person to perform the services. Businesses always want notice of cancelations. So, when something changes on their end and Im paying my money, I want to be notified as well. Common Courtesy!
Super friendly and welcoming staff, thank you for always making me feel comfortable during my service ❤️
Great customer service and care.
My regular tech is no longer there, staff still made me feel comfortable and helpful
Jamie was terrific.
Love this place! Pleasant, friendly and helpful!
When I booked my firts appointment they told me to choose a specialist I didnt know who to choose so they give me Skye Im so happy with her I will continue going from now on
They do a great job and are very conscious about cleaning.
Youll never shave again.
Was very loyal to them until my most recent appointment. Almost every appointment the wax specialist runs late which I’m not mad about at all because I sometimes run 1-5 min late, no big deal. The ONE day I hit every red light that made me pull up exactly at 8 min late and walked in 9 min late the woman at the front claims it’s over the 9 minute mark and they can’t see me. Wax specialist sat in her room as I sat in the lobby the entire time the next guest was 8 minutes late. It’s so ridiculous and makes me pretty upset considering there was still enough time (over 20 minutes) and I have spent well over $1K for my packages purchased to experience this. I won’t be back to this location because when you’re late it’s a big deal but when they’re late it’s not.
Summer Sky is the best waxed. I got to her for my full bikini and shes just the best! She has a full on conversation with you so it makes the process easier and less awkward. I would highly recommend her to anyone looking for a Brazilian. The front staff is always really professional and friendly.
Been coming here for years. Top notch.
Great place with friendly staff. They are so helpful and you leave feeling great !
I just got my first ever Brazilian and not only was Caitlyn competent but she made sure to give me after care instructions and was super quick and way less painful than I thought possible. Plus the girls at the front desk were just awesome, totally going to keep this body routine!
Associates dressed and look professional. Staff are great and knowledgeable about products they have and which can be beneficial according to your needs. Have multiple packages and service provided 7 days a week.
I found this salon right after I moved here from Arizona. I knew if I found an Veda salon, Id be sure to get taken care of. Salish Campos is my new stylist for life. On my first appointment, she listened to what I had to say and really made me feel confident that I was going to walk out feeling like a model. And I did. She has an eye for color that is beyond compare. She has a way of making me feel comfortable and cared for. I would recommend her to anyone! There isnt a thing she cant do!
My first experience with hard waxing, and I really liked it. The staff is very professional, the facility is very nice and quite clean. My full face wax was super quick and well done. Im sorry, Benefit, but you have been replaced!
Super nice people and always right on time
I had my very first Brazilian wax EVER! Decided to give EWC a try . My waxer was Sophia. She was very nice, kept conversation going which helped me feel less awkward. Very professional. . Thank you for such an amazing experience! Goodbye razor .
The whole staff is super friendly and welcoming. Today was my first underarm wax ever and first time being into a EWC in general. Will be returning again again to see Lashawn! She was fantastic and gave me tons of tips and info that I had not known going into this.
Tracie was amazing for my first time. She talked me through all of my aftercare my expectations, and what to expect. I will definately be returning
LOVE the EWC in Natomas! LOVE the people. The service is friendly and great. They listen to what you want and need. Great place!
If youre looking for someone to build a relationship with over time, Katie is your girl! Shes amazing and she truly loves her job. Aside from them using the miracle wax for hair removal, the customer service is consistently outstanding!
Very polite and helpful staff same experience i get each time.. Love the energy in this place
Love the wax services. Girls are awesome and make you feel comfortable everytime. Thank you for what you do ladies!
Ive had quite a few employees here and all have been great. Some are better than others, but Ive always left happy.
Very thorough and pleasant. Havent had a bad experience.
I got my first brazilian wax today. Ive wanted to do it for years, but was really scared.Pain was no worse than getting my eyebrows waxed and stopped almost instantly. The entire process took about 20 min. Everything was clean. Skye was my specialist. She was very knowledgeable and personable. Wish I had tried this sooner!
Great location, just a really bad service from the light skinned Black chick at the front Desk . Before I was given any attention she was taking a personal call on the company phone and just look unhappy to be there. This location seems really drama orientated like a messy nail salon or something. Im very disappointed 😔 with my visit here I just left with two others ladies that felt the same way .
It was great every one is friendly my eye brow look so good
Very good
Love this place. Lashawn is awesome at making you comfortable and careful with people with disabilities of any kind. She is thoughtful and would recommend.
I had my eyebrows down here. They came out exactly like I wanted them done! If youre a first time customer your wax is free! I recommend this place.
Purchased a package after going twice. Love the service and attention to detail. Never any problems moving my appointments if my schedule changes. Awesome place!
Always friendly and helpful. I always get helpful tips on my sensitive skin from the staff.
I have called 6/7 times and left a voicemail. Still no response. 🙄
I had great service. Friendly staff. Great products. I highly recommend this location.
The gals at the front desk are friendly and helpful and I enjoy getting my brows done by Rita and Skye, but if neither is available the rest of the specialists are friendly and do great work. I enjoy coming to this location.
NO PACKAGE UPGRADE AFTER 3RD PASS HAS BEEN USEDNO REFUNDS AFTER 30 DAYSCOMPANY DIFFICULT TO DEAL WITHThe staff has poor communication and do not know the rules and regulations when it comes to selling their wax passes. I purchased a 12 visit pass for a Brazilian and underarm wax and paid a bit over $500, after the first visit I requested to upgrade my package and I was told I could upgrade to a unlimited pass for only $160 more but for that they needed the managers approval. A few weeks went by and I never heard from the manager. I used my second pass and once again requested to upgrade and same story manager wasnt in so I was told they were going to leave a message and I never heard back from her. Third visit I requested to upgrade and they told me the same story. Finally a few days after I called the wax center and I was told by one of the receptionist that unfortunately since I had used my third pass I wasnt able to upgrade anymore. I contacted corporate and the regional manager and they offered me a free extra visit to make up for all this mess. Later I hear from the wax center manager Brandi and she tells me she was very sorry and she could definitely upgrade my pass. She said she was sorry I was given the wrong info. I was told I could upgrade both for only $233 dollars. At first I accepted but later that day when I sat down to look up their prizes and compared them I felt like they took advantage. I called the next day to request a refund and the receptionist sounded a bit annoyed which made me feel even worse since my only intention was to upgrade and pay for the service not try to get services for free. She told me they would refund the money I paid for the upgrade but unfortunately they were going to take away the free extra visit since it was an order straight from corporate. I was very upset and sent a message to corporate to get a full refund but unfortunately they havent been able to help me. I refuse to go back there and be treated like Im asking for a free service.
Everyone is so sweet and down to earth. I definitely recommend Rita. Shes AMAZING!!
Nice location
First time getting services and I love it! Great service. Amanda is awesome 👍🏻
Only been there once. My daughter loves this place. Its a busy place
Skye is my girl! She is so nice and gets the job done as quickly and painless as possible!!
The staff caters to their clients. Although they were running behind schedule they were accomdating to the clients that it affected.
Great customer service. Love this place.for waxing needs.
Very disappointed!!! Not only was the lady not customer service oriented, but told me a bald face lie. I paid for a wax service, your not giving me ANYTHING.. so please dont talk at me like Im stupid!!! Your GSA Jenna needs a GSA 101 class!!! I have requested for a manager to call me to no avail, have I received one!! No refund on my pass... ok we shall see about that!
It was my first time yesterday visiting this location, great service and staff
Ive been getting bikini waxes for years and this was the first time, ive been asked to undress while the waxer sits there watching. I was a little uncomfortable with that. The wax itself wasnt bad. It just all so rushed. If youre a first time this shouldnt be your first experience, but in a bind it will get you through.
Very expansive. After charging me over $125 to wax my back they are asking about a tip for the wax tech! Can get the same service for $50!!!
They were fantastic even after just a first visit
I love this place!!!! Perfect eyebrows!!!
I can always get an appt by calling 15 minutes in advance. I bought an annual package so I can go as often as I want and only concern myself with tipping.
My water her name is Iliana was owesome
Every time I get my service I love my clean look.
This location is amazing. Berit is great.
Skye was amazing, quick and very personable
Great personalities no push on bulk purchases
Very clean and professional salon. Strongly recommend EWC in general, and this location in particular.
I love TYLER she is so quick & simple & perfect
Super good service! Always have availability for same day call in waxing! :)
Very pleasant employees and clean atmosphere
Great customer service!
Love this place great people, fast, and efficient
Im a regular. The staff is awesome
My wife loves it
Love coming here for my Brazilian
Great customer service
Love it here.
Love the efficiency, and great service!
Dont Hesitate!
Great service.
Great customer service!!
Great service
Best waxes
Katie is fabulous!
Great service.
Ouch