I was in a real bind after a hit and run driver totalled out my previous vehicle. It was a real shame as it was my primary means of transportation to my distant job. The team at Mazda of Roswell certainly helped me out of that bind with their top tier service.My dad and I were very well taken care of from the moment we walked in, all the way to our eventual purchase. Niyata was very professional though our email inquiries. Our salesperson Xavier was such a great dude! He was very friendly, knowledgeable and honest. While I did have another vehicle in mind with a different dealership, my dad and I were confident enough in making our purchase here instead. And plus, I couldnt say no to the car! Shout out to the management to for helping us out with pricing.Ill have to keep Mazda in mind the next time Im in the market. Thanks again yall!

I am writing this review after buying a car from Mazda of Roswell.Customer service - 5/5They are super responsive. I got in touch with them via car portals. They got an appointment for me on a Saturday on short notice. They answered my questions throughout the process and they responded to texts and calls almost instantly.They gave me a good deal and honored it. They helped me with the financing even though I didnt have a credit score. Other financing companies lend at 9% to 14% for bad credit/no credit score. Louis was able to get me a decent deal at 6% interest rate (not the best but definitely better than many). Anthony was the sales representative who worked with me. He is knowledgeable and he was transparent.I am a non immigrant with no credit score and its been a year for me in the United States.This is my first car and I was skeptical about the buying experience I would have. I had a good experience. I didnt feel like they are getting me into a deal which benefits them and not me. They were customer centric.

I have come here for a few years and love the service. The waiting area is also nice.

Bad experience purchasing my vehicle from Mazda of Roswell. Negotiated a deal online with their online team. All I thought I had to do was go to the dealership, test drive, sign the paperwork and leave. NOPE - in-store sales thought it would be better to offer me a much worse deal and try to confuse me with numbers and counter-offers. It was very unnecessary as it only made me never want to do business with them again. I will not recommend this dealership to friends/family. I stayed as the car was a good deal at the price I was given online. I did end up purchasing the vehicle with the original offer. Wasted 2 hours going back and forth. Again, poor experience, wont be back.

By far the best experience I’ve had at a car dealership! Alex in the service center was so helpful and helped me with an issue I needed resolved ASAP. I’m moving further away from this dealership but Alex’s customer service will be worth the drive. Not to mention the dealership and waiting area are very nice. Highly recommend Mazda of Roswell!

Bought a used Audi SQ5 here, 65k miles. Less than two months of having it the engine and both turbos went. Zero assistance from team Mazda. After back and forth with management the best they could do was offer me half the $ I paid it on a trade-in towards a BRAND NEW Mazda that I was assured wouldn’t have any problems. What a joke. Stay away and buy somewhere else.

Darius helped my girlfriend and I find the perfect car for a great price. He made car buying as seamless as possible. The entire staff at the dealership was professional. Darius was able to be professional and personable at the same time which is a skill that is extremely valuable.

Tyler was great and once again very helpful throughout the entire process. This is the second vehicle my family has bought from this dealership and was once again a fantastic experience. Basil helped me find the deal that was best for me and I am so glad to have purchased my car with Mazda of Roswell!

I had my serve done in Mazda of Roswell, I am 100% satisfied with the service.Alex gave me appointment in very short notice and helped me to in this process. He is very friendly and responsive.They arrange ride for commute and all staff are friendly.All this process done very quick.I definitely recommend this place.

Outstanding service. Loved my experience and how welcoming and helpful everyone was. Specifically Paula and Julia. They deserve raises

Mazda of Roswell provided excellent support. Tachianna and Louie were very nice and helpful to me. Last week, when I was looking at cars, Tachianna showed me some cars and when I found the one I was looking for, she kept me up to date on when the repairs would be finished and the car would be ready. Today both Tachianna and Louie showed me all of the paperwork I had to sign. And just like that, I got my new car! A titanium 2016 Mazda CX-5 Touring! I cant wait to do some more driving in it. I definitely recommend this place for anyone looking for a new set of wheels!

Mazda of Roswell was amazing. The process was so smooth and simple. Definitely the easiest time I’ve had dealing with a car dealership. No pressure, friendly environment, and they gave me a really really respectable deal on a car I really wanted. Xavier is a super nice and respectful guy that was always prepared with answers to questions I had. If he didn’t have the answer right away, he got back to me very quickly. Thank you Xavier for all of your help in this process and working with us to find the best deal for my car and for making it all very easy. Amazing dealership.

Came in for a test drive since I need a vehicle and am ready to purchase. The CX-5 turbo really caught my eye online so I wanted to see how it drove. I initially called on Oct 28th and the lady said she would let me know if they had any turbos in stock and call me back....I never got a call. So I called on Saturday the 30th and set up a test drive for 10/31. The saleswoman asked what features were most important to me which I thought was odd since I came in knowing exactly what I wanted to see in person, and drive. Any questions that we asked she didnt really know and so when we went for a drive my husband asked what type of engine does this have and her response 4 cylinder and thats it. She wasnt trying to sell us on the vehicle at all. She wasnt informative and the whole experience was lack luster. This vehicle is not out of the running however if we purchase one, it wont be from this location. Maybe train your salespeople better oh and also the inside of the test drive cx5 was filthy so obviously they arent cleaning or disinfecting daily since we got there when they opened.

I walked into the showroom sporting my college team shirt.Bahar acknowledged that by giving my school battle cry and I asked her if she was in sales and she brought Trevor over. Then when I said I was interested in the MX5 he just seemed to light up(he has one) and then we both knew I was not leaving without that car!Then here comes Aaron and Louis, who both have MX5s.I am toast at this point....and basking in the warmth.It was an enjoyable experience obtaining a car from these folks.Trevor even followed me home to leave my truck and bring me back to the store(in his MX5) so I could drive my new MX5 home.

We had an awesome purchasing experience with Mazda of Roswell! Aaron Gillison was very informative during the setup phase of our new car. He was eager to make sure we were comfortable with all the computer settings; as well as, knowing how to find them again. He also makes informative YouTube videos on all items Mazda, just in case you forget. He was very helpful.

It was an amazing experience buying my new car with the Mazda of Roswell team! Our salesman Phillip was super patient with us, allowed us to do as many test drives as we needed until we could find the perfect fit for us. After we chose our car they didn’t have the color we wanted, so they went above and beyond to trade cars with another dealership so we could have the color we chose in a matter of 24 hours. Our closing process was very smooth and we are very happy with the purchase! Everyone in this dealership were super welcoming and nice to us. Their facilities are very modern and provide an incredible experience when buying our new car. Overall we are super happy we chose Mazda of Roswell to buy our new Mazda car!

DO NOT GO HERE THEY WILL WASTE YOUR TIME AND RUN A CREDIT CHECK ON YOU 6 times. Don’t work with a guy named Ricky After you sign all paperwork they will ask for more money this place is a SCAM Go to CarMax or the Honda place

Bought a CX5 from Tyler Duffy. Very helpful working within our budget. Very knowledgeable and answered all my questions. Good communication keeping me informed as we did the transaction over two days. No pressure and warm process. Enjoying the car very much. Thank you!

I decided to hold off on purchasing at this time but I had a great experience and wanted to share. Tyler was very knowledgeable and took the time to answer all my questions. I will definitely be back when its time to buy!

Very positive experience. We got a tour of available cars by Darius Tyler, who was very patient and gave us a lot of useful information. He showed us different features of the car during the test drive and provided us a very helpful insight on the two Mazda models that we were interested in. Definitely recommend visiting this place if you’re interested in buying a Mazda.

Such a nice experience. The dealership is beautiful, the people are friendly, and no pressure. Trevor was very helpful throughout the process. Oh, and the cars are amazing. These are our first Mazda’s and we liked them so much we bought 2. Highly recommend this dealership.

My experience was primarily handled by Alex Tran in the service department. Alex is the man and he handled every part of my experience with care. Alex truly provided one of the best customer service experiences that I’ve ever had. Hats off to you fir being such a great guy Alex! If I ever need service at Mazda of Roswell again I trust and believe that it will be another great experience! Go team Mazda of Roswell!

Best car buying experience of my life. Went for one SUV and wound up buying a larger SUV for my family. The sales person, Tyler, took the time to let my wife and I decide on what best suited our family and never once pushed or rushed us. Tyler gave us multiple options and helped us settle on a dream vehicle that frankly we didn’t expect to be able to find or afford. The finance manager was awesome as well, assisting us in getting an extended warranty for a mere $15 a month (Costco price).This warranty added peace of mind and value to an already amazing purchase.

Fantastic buying experience. Negotiations were fair and fast, they didn’t play any games when it came to making a deal. Would recommend anyone looking for a Mazda to come here! Ask for Trevor!

Mazda of Roswell’s service department is top-notch. I went in yesterday for an oil change and tire rotation. The employees are friendly and helpful. The service is done in a timely manner and the waiting area is comfortable, clean and well-appointed. I highly recommend having your Mazda serviced here.

Had a great experience, was well worth the drive down from Greenville, SC to buy the car Id been searching for. Jackson took great care of us and Basil in the finance department was easy to work with and got me a great interest rate. Ill recommend them to my friends and remember them next time Im in the market for another Mazda!

Went in to look for used car. Salesman was great tried to give him the details on what I wanted and his sales manager didn’t even want to work a deal. Poor customer care from management. Went elsewhere and struck a deal.

One of the best car buying experiences I have had. They were straight forward and no games. Process was quick and seamless. Xavier, our sales rep, was polite and informative and made the experience it a pleasure. I would highly recommend this dealership.

Great service! I didnt even go to the dealership. They delivered the car to me. Tyler is very friendly and professional sales staff. They have better prices and better service than other dealerships. Very recommended!

As a great experience! Anthony new his stuff and was able to answer all of my questions and help me select the best vehicle for my needs. The entire staff was pleasant.

This is my first Mazda, I went in because I was referred to go see Aaron but he has a new position at the dealership outside of sales, so my salesman was Jackson. Both men were great Aaron the great guy he is still helped with my purchase and also went with me on the test drive showed me all the features which I was blown away by because I didn’t look all that up when I was searching for a car. When we got back from the test drive Jackson went over more features and I was sold, I didn’t even test drive the original CX5 I came in to see and we were in and out which is what I really liked, we Love our new edition looking forward to getting the CX9 next!!

It was easy to schedule for service and check in was easy. Wait time was not bad and I received periodic text updates along with video progress of the work as it was performed. Overall, very good!

Trevor was great to work with and very knowledgeable. Never pushy, very informed on the product I was interested in. His follow ups were equally not as pushy. Very different than most auto sales consultants I’ve interacted with in the past.

First if I could could post zero stars I would. But I have to let people know the sales team here is trash. They lost my business when the sales rep didn’t want to work with me on getting a good deal. He would rather storm out of the room to avoid a negotiation. In the end their car is still sitting on their lot and my new car from Riverside Toyota sitting in my garage.

Aaron Gillison and Darius Tyler were an amazing help in our new purchase. They kept us well informed and made sure all our questions were answered. Highly recommend going to Mazda Roswell. Go see Aaron or Darius!!

Did you know Honda offer free car wash and vacuum when you change oil there! Even if you didnt buy the from that dealership.Customer Service level = 🗑

Ive been looking at Miatas for weeks and have been to 8 dealerships in GA in the last week. This dealership was the only one to shoot straight and not play games with my money. Angelique and Aaron were very good at communication and answering all of my questions. Louis was on it with my financing and got me the lowest financing Ive ever had! Every other dealership was trying to hit me with 18% or more financing and I was able to drive out in a fully loaded Miata for a fraction of that. The service has been top notch here and even when I was in a hurry to leave before my car was fully detailed, they said just come back and they will get it detailed when I have the time. Aaron showed me all of the ropes on this cool little car and we are already enjoying every aspect of it. Ive bought countless cars in my life and this was definitely the most enjoyable purchase and the smoothest. I cant recommend them enough. They have me as a customer for life! Great job guys.

I had a great experience with Mazda Alpharetta. Everyone went above and beyond for me. In fact my salesman came in on his day off to close the deal with me. Very professional and very knowledgeable about their products. This is the first Mazda I’ve ever bought and I’m extremely happy and recommend this dealer without a doubt.

My salesman Trevor was very easy to work with and wasn’t high pressure. He was very knowledgeable about the vehicle and was pleasant to take the test drive with. Financing was very easy and fast. This is the 3rd car I have purchased from Roswell Mazda and I would recommend others shop there.

It was a smooth experience buying a car there. Trevor is a very good guy who helped in every step. Good job Mazda of Roswell..

Purchased a new car this week. Tyler was nice to work with. This is a sellers market, so they didnt offer me anything in terms of dealer gifts (not even oil changes) or free add ons. They did match my sell value that I received from somewhere else which saved me some time versus selling to one dealer then buying from another. Id say make sure you talk to all of the Mazda dealerships before making a purchase, as always.

The rep assigned to me was great and the manager even spoke to me due to the unique situation with my car. I am not giving a higher rating because it took 3.5 weeks for them to figure out what was wrong and they did not keep me informed. Plus it cost $450+ to diagnose the issue, tighten a few screws, and replace a latch/switch. Otherwise everyone was very nice and they did provide a free loaner. I would recommend them in spite of my experience.

This dealership was great. They took the time to help me find the perfect car and made everything easy. Trevor was great and I highly recommend going to him. Super nice and easy going. He took the time to let me know everything about the car from where the gas tank was to how to work the radio etc. I am IN LOVE with my new car!!! Thanks Trevor and Mazda Roswell

I made an inquiry via Autotrader and had an email and text within 5 minutes. I was able to schedule an appointment the next day to look at a car that I wanted and Xavier was AMAZING. He should us the car, answered all of our questions, and the process fast and not hectic. Purchased my car that day. Xavier’s personality and professionalism was key. I would want him to be our salesman again when my husband gets a new car.

Most adults would rather go to the dentist than negotiate a new car purchase. Mazda of Roswell, especially our sales professionals Xavier, and with additional support from Aaron, turned what was anticipated to be a painful experience into a very pleasant adventure. After researching, and receiving good deals fromseveral other Mazda dealerships, we made the decision to purchase our magnificent Mazda CX-9 Signature (Lexus, eat your heart out) vehicle from Mazda of Roswell. Theyve taken the fear 😨 factor out of automobile purchasing! Thank you!

The easiest and fastest vehicle purchase I’ve ever experienced. Phil was very professional and made sure everything went smoothly. I would definitely recommend this dealership.

I have been buying autos for many years and this buying experience has been totally rewarding and done by professionals. Aaron was by far incredible. His knowledge, kindness, and expertise was second to none. Simply, his patience showed that he cared. Also, Louis S. went out of his way to explain the available financing options saving us a pocketful of money. Thank you Louis. Because of these two great people, we will be back in 2 years to buy again. The best experience by far. Thank you Team at Mazda Roswell!

Alex was amazing help. Had my car towed there the other day because I have wheel locks on my tire with no key to get them off, this is after getting a flat. He helped me get a good deal on a tire. They sent videos on stuff I needed to look out for and informed me my break pads were extremely low and needed replacing. They sent picture proof to show how low they were too. Definitely deserves more than 5 if I could give it!! Great service too

Great experience working with DeAnthony in sales and also with Basil. They are both very professional and friendly. Thanks to the management of Mazda of Roswell for hiring such competent employees.

Trevor(our sales person) was great! He was not pushy about anything and explained all features! If you have any questions regarding Mazda he is your guy! Having gone to Mazda of roswell my expectations for car dealerships has skyrocketed!

Anthony was our salesperson. He is very knowledgeable and takes a personalApproach to finding out what the customer really wants and needs. Louis in Finance was fun and personable and a master at his craft. We enjoyed our time here and will certainly be repeat customers.

My experience with Mazda of Roswell has been AWESOME. I got my dream car, and everyone has been so nice and friendly and helpful. HIGHLY RECOMMEND you make a trip to Mazda of Roswell!

We worked with Brett Barker in purchasing my sons first car for his birthday. I was up in CT while he was in Roswell. Brett went out of his way to help facilitate this purchase. He is extremely professional! I recommend that anyone looking to buy a car in the greater Atlanta area start with Brett his team!

Great experience buying a new car from Wesley! Efficient process, he was knowledgeable about the vehicle. Great service. Highly recommend.

This dealership is awesome! My sales person Trevor was great I felt no pressure the whole time! I definitely recommend Mazda of Roswell and Trevor you will not be disappointed.

Every aspect of our experience at Mazda of Roswell. It was pleasurable from the moment that we walked in. The sales person was efficient yet patient. We felt no pressure to buy. When the exact car we wanted was not on the lot they searched across the country to find exactly what we wanted. When it came time to purchase the vehicle, the experience was pleasurable and simple. I would highly recommend them to anyone looking for a vehicle

The car repairs were fine and I was given a complimentary oil change as promised when I took delivery of my car. My only issue was lack of communication. No one informed me that my service and repair would take longer than estimated and no one called or advised that the car was ready. I had to chase the service team down for information.

There were no traditional car games, Ladaezjah, D’Anthony, and Basil were awesome! Once decided I was moving forward it took longer to clean the car out than to do the paperwork! Truly, it was an awesome experience! Keep up the good work guys!!

Overall a really solid experience. Jackson and the team made purchasing my CX-5 a breeze and helped decide between the other options. Its a funky car market with current events so happy to end up in the car I did.

Jackson was super helpful in our experience and very knowledgeable. We told him what we were looking for for our trade in and he made sure we got it! He even took our new car to the car wash down the street for us when the on site detailing was backed up. Basel was also incredibly helpful and speedy when it came to the financing while not being overly pushy on upgrades, etc. We had visited 4 other dealerships that day but Mazda Roswell knocked it out of the park with unparalleled customer service. Hats off to them. We will be back when it’s time for an upgrade.

Horrible customer service. My daughter called yesterday and inquired about a vehicle at which time she told them she would be there today. Brett text her this morning and asked if she would still be coming today. She told him yes and explained that we were almost 2 hours away and were on the way. While we were on the way, he text and told her the car just sold. That is not how you do business. Why reach out to make sure the customer is coming and then sell the car while someone is on a 2 hour commute there. Never once were we told we could put a deposit on it to hold it so it wouldnt sell out from under us while on the way. That is not good business.

Super fast and easy. I love how they send videos throughout your service and recommend what your car needs. I was also able to get a key battery replacement which was easy as well. I will be back !

Service department took excellent care of me. Fix the issue and treated me with respect... even though it wasnt purchased from them. 5 stars! ⭐

Worst dealership i have ever been. The sales poeple and managers at this dealership are not transparent and does not care about their customers at all. They think like they are giving the cars to customers for free. They have so many hidden charges and they do not honor what they offer. I recently bought a car with zurich shield protection included in my deal and after i signed the paperwork they said they will not activate the warranty because they removed zurich sheild from car price. When i questioned them about why they did not tell me before signing, then they started telling me to cancel the purchase and walk away. The car also has scratches on the back and they did not do anything about it and when i asked them to fix it again they started telling to cancel the purchase. Why the hell they did not clean the car and show customer before signing the contract? After running credit check and everything, they started to back out from deal. Its kind of disrespect they show towards customer when they want things to be right.They just want money in their accounts and not customer satisfaction. I will never go to this dealership again and i never recommend this to anyone. Worst management. I thought of giving 0 star review but there is no such option. Never trust this dealership people.

The negotiation process at Mazda of Roswell was stress free and the team did a great job! I look forward to conducting business with them in the future.

Great service experience top notch from customer service to repairs. They found coverage on an existing problem and took care of some issues I was having all in record time. I will return for routine maintenance and definitely refer others to this location. Roswell Mazda your team rocks!

Excellent service! Not my original dealer, but treated me like a proper guest. Quoted me a fair price and were very efficient with inspecting my vehicle and performing the jobs needed.

Well trained and friendly sales staff. Quick turn around from the service dept. No complaints.

Always a pleasant environment and good people at Mazda of Roswell. I bought my first Mazda there in 2015 and I just traded for a new 2021 Mazda 3 hatchback, which I love!

Excellent, courteous service. Work accomplished quickly and the cost was as expected. 80,000 mile check up for about $62 was a very reasonable price.

Sales people knowledgeable. Business staff professional and friendly. Allowed for an extensive test drive. The only negative is that the discussion of the technology (of which there is a lot) was too brief. Will probably go back for another session on how to use the technology

Excellent customer service. I had booked on line for service appointment. They took the car in on time. The service representative Anthony kept in contact with me all through the service process.Very neat and COVID conscious waiting area with plenty of snacks, water coffee and tea

**UPDATE**Things went wrong at first, but they took care to make things right. Although it took time, but I am happy with the service they have provided me. Thanks to Chris and Aaron for continuously being touch with me and resolving the situation with great care. I have given 4 stars based on customer service and satisfaction.

Salesman and finance people were low pressure but knowledgeable, personable and enthusiastic. (Thanks Jackson). Got a good deal according to several websites and with minimum negotiation.Should also mention the whole building was rebuilt or renovated very recently and the place is shiny, modern, attractive and has modern tech.

Bought a new car recently, and brought it in for a general inspection. First time having my car looked at in years as I usually do all of my car work myself. Inspection was very transparent as they texted me a link which included a video of them checking brake pads, tire tread, etc. so that I could see the actual measurements. Overall a great experience.

Alex was a fantastic service advisor he helped me. Very good very recommend

The dealership was very clean and had a very updated look. They were friendly and took care of us. We didnt buy a car from them, but it had nothing to do with the dealer or employees, just wasnt the right vehicle for us.

Came in today to take a look at one of mazda. Show room was extremely beautiful. Everyone was professional and friendly. It was definitely one of best experience I had at dealership.

Very good customer service!! I drove an hour to get to this location due to the bad customer service received at the Mazda dealer closer to me. I will return to this dealership for future appointments!!

Tytiana and Anthony were superb! Paula, Customer Service, treated me with such disrespect that Ill never recommend this dealership. I had questions on my SUVs Cruise Control and she was more interested in sending me txts & making sure I answered a survey than in my safe usage of my new vehicle. Im currently searching for another dealership to do the maintenance on my vehicle. As a retired Military Officer I cant ever remember being this disrespected.Lt Col M. W. RossUSAF (Ret)

It was an amazing experience and I’m thankful for J Wilson for giving me the best deal and happy I got to walk away with my 2021 Mazda.if you stop by ask for J she the best !!!

I just purchased my second CX5 from Mazda of Roswell. The staff is knowledgeable and wants to make sure customers are satisfied with their experience. I had a couple of issues with my new CX5, and Mazda of Roswell resolved every issue with a satisfactory result. The true test of a dealership is the way they handle problems. I love my new car and appreciate the great service I received.

Great experience here. DeAnthony was very helpful in finding us what we needed, and wasn’t the typical pushy salesperson. He didn’t try to upsell us on anything, and he took the time to let us see all the different options in our price range. Finance was also very helpful in finding us a loan that worked for our budget. Overall pleased with the customer service we received here.

Mazda of Roswell was the greatest experience that Ive had from a car dealership. I took my daughters vehicle in for an inspection and I was given the friendliest service ever. The advisor provided me with a video that showed me everything that was discovered during the inspection. This dealership really has integrity and goes above and beyond to take care of your vehicle.

Tyler (salesperson) and the staff at Roswell Mazda were great to work with for our daughter’s first car. Very helpful, not pushy, and got us through the process quickly. Thanks!

Not impressed with the service department as no one can seem to answer a phone or pick one up to call back. My husbands car was dropped off yesterday and we were told we would get a call back by 10Am about the issue. They never called so I Have reached out several times and no one is even picking up. Not to me when I called to make the appointment the receptionist seemed very out of it and had no clue what was going on. I had to tell her a few times we have never been there and were new and she just kept ignoring it and asking for my number to look me up. When making the appoint she said she was making it for one day and then at the end did it was for a different day.

Loved the customer service and the sales staff was wonderful. Not pushy at all. Let me look without saying a word. Loved the experience

Mazda of Roswell continues to be a great dealership for new car sales and service. Im a repeat customer because they are competitive, competent, and friendly.

Everyone was very friendly and spent a lot of time giving me all the options and explaining differences in different car modifications. Whole process was very easy and not rushed. Place is also very clean and modern. Anthony and Leslie especially did a great job. I’m loving my new Mazda3 premium.Thank you!

This has been one phenomenal car-buying experience. Trevor is an outstanding salesperson and product specialist who was kind enough to allow me to test drive the mx-5 Miata, which I ended up buying. The entire end-to-end customer experience was exceptional from appointment set-up (Thanks Bahar!) to finalizing the documents with the finance manager, and I will highly recommend visiting this Mazda dealership.

Darius was awesome in helping us get the car we wanted! He went to bat for us and helped us every step of the way.

Wonderful service! The gentleman who helped service my car was professional and efficient.

Many thanks to Xavier for a great experience test driving a variety of cars and to the finance team for their modern and paperless purchase closing experience. I love my new 6 Carbon edition! Zoom Zoom!

I bought my first car in US here, Mazda of Roswell. They are all sincere and polite. I was explained everything necessary to me. I appreciate their support to be a car owner!

Anthony Farber is awesome. Really went out of his way to make sure we picked a great car and followed up with us afterwards to ensure everything was going well. Thanks again Anthony!

Amazing service and support. They literally inform everything you need to know whether it’s about insurance or maintenance. They made it so easy for me to buy my first car ever.

Wesley, my sales agent was very patient, very thorough and courteous. The entire team made my car buying experience in a COVID atmosphere seamless. The finance team was very commitments to finding me the BEST deal...so go see Louis when finalizing your purchase. The dealership was clean and safe...and most importantly...we absolutely LOVE our new car!!!

They did an amazing job, mazda is great. I had trouble with another dealership, and this one was nearby and went above and beyond to help me out with my cars needs.Alex in service did great. Great communication and help and knowledgeable.

Id have to say that my experience with my Phillip and other salespersons very positive. I came is with a quote from another dealership and he came back with a better deal. I appreciated the no BS back and forth approach. I was also actually looking to purchase another vehicle for my spouse but after my experience with the finance manager Basil we are defiantly thinking twice about it.First issue:I was provided the link to complete the credit application. No one followed up with me after 24 hours. So I call the number on the automatic response email. Instead of telling me that my application was not processed yet he proceeded to run my credit while on the phone with me. How do I know? Because I received alerts while talking to Basil.Second Issue:During that phone call with Basil I was told that the process of picking up the car would take no more than an hour. We arrived at the dealership at 9:30 and did leave until 11:45.Third Issue:After politely declining the service contracts before Basil started his spill about additional add -on packages I was still asked at least 3 different times. He also continued to leverage the contacts by providing a decrease in my interest rate. I declined again. The entire interaction with him gave me shady finance manager vibes. I know that he has a job to do but if I decline at the beginning of our interaction you should respect my wishes and keep it moving.Fourth Issue:He let me know that he was doing me a favor by providing me with the lowest interest rate. Which is the purpose of me completing a credit application with Roswell Mazda.Suggestions:If you go to this dealership dont go when you have other appointments scheduled because you will be there longer than you need to be. Id also suggest you bring your own financing from the bank because they will try to leverage the lower interest rate for adding service and extended warranty contracts. As we know service contacts will only cause you to be even more upside down on your car loan. DONT FALL FOR IT!

Easy in, Easy out. Made an appointment, was checked in with a very professional service advisor, and sat in an open and inviting waiting area. The restroom (mens) was spotless, bright, stocked and was decorated tastefully.Each and every staff member I met was friendly and looked me straight in the eye as they greeted me with a smile. The showroom, where the service waiting area was located, was impeccably clean and welcoming. I was free to wander around inside or out on the lot.Im very happy to have purchased our CX5 here and very satisfied with the Service Department.