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AGN Auto Gallery
1335 Holcomb Bridge Rd, Roswell, GA 30076, United States
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AGN Auto Gallery
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Ch
Review №1

Hello, My son Googled and located this Dealership that offered a 2013 Cadillac SRX SUV that he was looking to purchase. When we arrived we had a general conversation with owner. His approach was straight forward and so was ours.The experience was a good one. He’s knowledgeable & I suggest prospective buyers do your homework as well. He stated he stands behind his products;however,the customer has to maintain the vehicle as well. My son is happy with his vehicle. Will keep you all updated with future information. God Bless!

Ju
Review №2

By far the worst dealership I have ever step foot into! Before driving 2 hours from Greenville SC we called and asked about the car and were told it was in perfect condition. Over the phone he did not explain that masks were mandatory and he lost it on us when we walked in without a mask. I don’t have a problem with wearing a mask, I was just unprepared for having to wear one so I had to dig in my car for one. The car was far from perfect condition, scratches everywhere curb rash on every wheel. Once inside the car the dash was cracked in multiple spots. The car drove terribly as it made a sound when turning that seemed to be a power steering issue. After the test drive we explained we didn’t want to buy this car with all these problems and he replied that we should go buy a new car. If I could rate this dealership at 0 stars I would, look at these reviews before you come to this dealership. Trust me you don’t want to make the same mistake I did.

Do
Review №3

I purchased a Lexus ES 350 last month from here. I called over the phone about the Lexus ES 300 but when I got there I ended up wanting the ES 350. When I got there I was greeted by the owner wife and she was very professional, kind and welcoming. She made me comfortable and got me started until her husband was finished with another customer. When it was my turn the owner was very straightforward, very knowledgeable about cars, He was very professional and he gave it to me straight and honest, He made sure that I understood everything, he took his time to make sure I was satisfied and he really do make sure that he takes care of all his customers. Thank You for blessing me with my car, I’m very thankful to find this place and I will be back to purchase from here again.

Jo
Review №4

Worst experience Ive had at a place of business on several years. No one was working except someone who I presume is the owner. He was instantly ride and grumpy and unprofessional. Within minutes, he was hurling obscenities at me, including suggesting that I go to f@#king Walmart and buy a bicycle rather than inquire about buying a vehicle from him with zero money down. How is this guy even in business? If you like being mistreated by grumpy curmudgeon, rather than treated with basic respect and customer service, this is your place! Otherwise, stay away!!

Tr
Review №5

I would like to share my overall experience with AGN Auto Gallery especially after reading some of the negative reviews. Upon arriving at the car dealership I was immediately greeted by Dr.Andrews wife. Not only was she polite but very informative about every car I inquired about. She gave me a sheet that listed all the prices of the cars as she toured with me. Once we agreed on the car I liked she then directed me to Dr. Andrew who is over financing. Dr.Andrew was not only fair but a straight shooter. Dr.Andrew was beyond knowledgeable no games just wanted to make sure I got exactly what I came for a great car.

Ka
Review №6

Dr. Andrew was very detailed and informative and for that he earned my business. His wife is very nice and understanding as well. Together they make a very good team to make things easy and reasonable for your needs. I can call him regarding the car at any time and I appreciate that. Thank you.

Ti
Review №7

WORSE DEALERSHIP EVER!!Dr. Know it all was extremely rude and unprofessional! He didnt answer the phone after serval attempts to call and verify information on a car we was interested in. We were coming from Columbia SC and decided to stop by despite no answer or call back since we were in town looking for a car. He took 10 mins to greet us rudely cursing and drinking alcohol. He talked more about his personal situation then the actual car. When we asked questions about the car he sarcastically answered. After dealing with his condescending attitude we decided to leave. He followed us to our car yelling at us. Ive never had anyone professional car sells man be so disinterested in selling a car. I feel he was upset at the fact that we wanted to pay cash. I wouldnt recommend this dealership to the devil. Please dont waste your time or money on someone like this.

Ro
Review №8

The owner is a joke and extremely rude please I advise you to stay very far away from this place spend your money somewhere else where you will be treated with some respect because you definitely won’t get it from Andrew

Am
Review №9

Worst experience Ive ever had and that was just on the introduction. Never even sat in a car because the guy was so rude. Dont waste your time.

Ji
Review №10

Got my Buick from Andrew last month. Great service and was quick and easy. I love my car and it runs great, no issues.

P.
Review №11

I was going to shop here but after reading the comments and seeing the owners unprofessional responses over and over I think Im going to pass and save myself from being locked up 😂. Youre going to disrespect the wrong potential customer one day buddy. Karma comes when we least expect it. Treat people with dignity and respect. ✌🏽

De
Review №12

In all my years, Ive never had a more straight forward and seamless process in purchasing a car. Im most definitely purchasing my next vehicle from Andrew and recommend anyone serious about buying a quality automobile to give AGN Auto Gallery a visit. Thank You Andrew and Marzena

Da
Review №13

Very pleased with the auto knowledge offered by Andrew whom is also the owner. Andrew provided a plethora of industry knowledge based on his experience and past work as an engineer in the industry. More importantly, I must also share how pleased I am with the quality of the pre-owned vehicle I purchased. The quality of life remaining in a pre-owned car is only as good as its previous owner and it would appear that Andrew and his dealership did a great deal of research before they selected this automobile!- Appreciative

We
Review №14

Hi My Name Is Trevor I recently purchased a Mercedes Benz E350 from AGN Auto Gallery and I absolutely love it..Great staff,people friendly,very knowledgeable..I Will Gladly Recommend Buying From Them.

Ro
Review №15

Good prices and excellent service. Thanks for everything

Ke
Review №16

The owner (probably ANDREW G NALECZ PH.D.) has zero customer service skills. He would not let my son test drive the car my son was was interested in. The owner started arguing with me saying that my son was not serious. Funny, my 21 year oldson has a credit score that is over 790, and he received a pre-approved loan from his bank without a co-signer.My son was upset and left without buying the vehicle.I only gave a rating of one because there was no lower option.Buyer beware! Purchase at your own risk.

ro
Review №17

Purchased a BMW 328i convertible...I’ve been looking for this vehicle for a while. I spoke with Andrew over the phone on a Thursday he was very straight forward and very detailed in describing the vehicle. We set an appointment for Saturday I drove it, liked it and we closed the deal!! Everything he described about the car was spot on. There was an issue with the radio Amplifier and he made sure it was repaired before delivery..I will be purchasing again from Andrew. I highly recommend AGN!

Ch
Review №18

Would give a zero if possible. Just read other posts on the treatment of customers. The worst used car experience possible.

ma
Review №19

Andrew really helped me get into my favorite car. Its in great shape and rides like a dream. This isnt your every day dealer. They work with you!

Gi
Review №20

I found them through the Facebook page called and booked an appointment the next day. Very great customer service. Got my mercedes and they even call to follow up and check how the the car is performing for me. Will definitely make my next purchase from them.

Je
Review №21

Very courteous and helpful, I bought a really nice Cadillac from here with low miles and it runs great .... I highly recommend going here...

Ni
Review №22

I showed up 2 hours before they close to look at the white 128i convertible they had there. I called and they said wait 10mins and so I did and proceeded to wait 20mins just for them to show up. The car itself hadnt been driving for at least 2 months and I found a cigarette bud in the back seat. Her wife was understanding and Profesional, but for Andrew he was very unprofessional and rood. He wouldnt allow of an inspection and acted as if it was pushing things to have the used car be started up. I could imeatitaly hear the imfamous n54 waste gate rattle. I also noticed each wheel had a differnt tire on it which Andrew deemed normal for a used car and to expect nothing more from it. I ended up walking off after he began furiously and aggressively stating he worked for a parts department and the car had no issue and I was a waste of his time to be near. In conclusion I suggest avoiding this used car lot and if anyone can, please report.

Da
Review №23

I found a vehicle that was perfect for me at Agn Auto Gallery about a year and a half ago and it has be running great with no problems what so ever. Dealer had a wide variety of cars to select from with affordable pricing.I recommend for any person looking to buy a new car.

Sa
Review №24

Darrell Freeman ReviewFebruary, 2019; I located an automobile at AGN Auto Gallery in Roswell, GA located on Holcomb Bridge and made the decision to purchase the 2006 Mercedes Cabriolet! Before commuting to the dealership, I called to discuss the particulars of the automobile. My called was answered by AGN’s Sales Representative; Mr. Darrell Freeman whose impeccable, customer care mannerism further compelled My interest in the purchase of the automobile.When I entered the dealership, Darrell was the personnel that greeted Me with attentive hospitality that impressed the personality of integrity and transparent salesmanship values that are essential to encouraging a potential buyer’s business.Mr. Freeman; ethically communicated with Me and addressed My concerns favorably, which are the fundamental reasons that I would refer customers to AGN.Furthermore, Darrell has the mindfulness of the customer’s emotions with the ability to comprehend their concerns as if He were the customer. Darrell motivates You to purchase based upon Your wants without making You feel pressured.The most admirable personality and salesman trait that I perceived throughout Darrell and My communication was My sensation of His Honesty...a trait that most dealers do not express nor possess because deceptive tactics are the ways and means of most dealerships due to their self-interests and their selective intentions to capitalize to their greatest utility and take the chance to gain advantage from Your financial status.If You choose to make Your automobile purchase at AGN Auto Gallery, feel confident that when dealing with Darrell Freeman, You’ll be treated with hospitality that makes You feel comfortable and the respectability that He extends to You are characteristics that most salesmen lack; nevertheless, a salesman trait that Darrell possesses that is quintessentially appreciated.Darrell values His customers and cares about You, personally! Whether You purchase an automobile [or not] when Your communication with Darrell is final, You leave AGN Auto Gallery with the feeling that You’ve dealt with a Man whom is trustworthy, attentive, principled with moral reasoning and ethical in His communication.Assuredly, You’re in good hands with Darrell Freeman🤩

Na
Review №25

If you are looking for a no nonsense dealership with great used cars, this is your place. I’ve had my Maxima 2012 for 2 years and have had zero problems.

St
Review №26

Andrew has been reported to the BBB so many times I have lost count. Look how he treats previous people who have bought from him. He is definitely not a Dr. of grammar.

So
Review №27

I had a great buying experience from AGN Auto Gallery. My Toyota Avalon is fantastic, like new! Dr. Nalecz has a great knowledge, explained to me everything, including what I should and what i shouldnt do to my Avalon. They are highly professional people and very friendly!! Best place to buy great quality and certified car!

Co
Review №28

Special shout out to Darryl Freeman who was the first person to greet me for purchase.. He assisted me throughout the entire purchase, from the test drive to the payment.. Since he has also maintained contact for follow up.. My vehicle is in good condition and has not shown any problems.. Only thing that I wish of this dealership is that the payment method is updated so that we are able to pay online some kind of way.. To avoid arranging direct deposit or delivering a money order every month.. Online payment method would serve more of a convenience to customers ..

Pe
Review №29

Very outstanding dealership. These guys are very professional. They are determined to get the job done. These guys put me in one of my dream cars and the car has no problems. I want to give a special shoutout and salute Darrell freeman thank you so much !!!

Da
Review №30

Just bought a 2011 convertible from AGN auto in Roswell. This car is amazing. The people there are very professional and the prices are very affordable. I had less than perfect credit and they still found me a really nice vehicle. ALL of the cars are maintained....I am extremely happy with the service I recieved

Sa
Review №31

I recently got my car about March 3rd 2014 Altima and let me tell you Dr.Andrew is very straight forward in a GREAT way he cares about his cars who he sells to and to also make you happy I love my car I love the business I got it from the best company ever so if you want a car AGN AUTO GALLERY IS THE ABSOLUTE BEST AND YOU WILL NOT BE DISAPPOINTED!

Ju
Review №32

We got a great van from AGN Auto Gallery, and we were grateful for the straightforward, non-sales approach of Dr. Nalecz. Thanks for all the help!

Ch
Review №33

I am in the market for a car and stopped in here today to check out the lot. All I need to say is I should have read the reviews. PROSPECTIVE BUYER: Do yourself a favor and read the reviews. They are all true. In fact, the owners responses will prove it.Owner: You claim to be better than all of the dealerships around you...at least invest in some landscaping.

Jo
Review №34

Upon arrival, we were immediately greeted. AGN Auto Gallery quickly helped us find the car we wanted to see and answered any questions we had. Overall, it is a very professional and efficient establishment with exceptional customer service. I would highly recommend anyone looking for a car to go here.

OT
Review №35

The owner is very rude!!!! This place should be shut down!!! The lady inside is also rude!!! They both seem to look down on people!! I hope this business goes bankrupt! Customer service is the key! They lack it!

Br
Review №36

Just NO! Explore any other options before you think about doing business here. Positive: The cars (or at least mine) are overall solid. Negative: Everything else i.e. finance, questionable mandatory contracts and terms, lack of customer service/human skills...I repeat: Just NO.

Ri
Review №37

Terrible customer service would not let me drive the vehicle because i was not ready to buy then and had my own financing instead of their inflated buy here pay here rip off. What a terrible experience i just had and i do not reccommend buying from this foriegner who apparently hates americans. Never in all my 61 yrs have i had such a rude terrible person cussing at me experience. Do not waste ur time with these people they cannot be trusted.I would have bought one of his cars but he ruined it. Some people just dont know how to deal with the public and he is one of those people. Run I mean turn around and run from this place or just pass them by. I ended up getting a real deal at Cherokee autos. Now they have all my business. Go to Cherokee auto sales.com and see for yourself you will be glad you did.

j
Review №38

This place is a trip. Andrew is an interesting dude. Said several times car dealership was his hobby & it showed. Car I came to look at wouldn’t start & when it did the car’s options wouldn’t work (battery probably needs replacing or alternator shot). He wasn’t particularly prepared to show cars either (didn’t know prices or years/conditions). Lots of decent cars to choose from, fairly priced. They were nice enough people, just be prepared for a unique experience.

D
Review №39

I had a wonderful experience. I bought a 7 series BMW from this dealership and the owner (Dr. Andrew Nalecz) was very informative. He provided me with excellent preventative maintenance details and hes only a phone call or email away. I kept in touch with him long after I purchased a vehicle from him because he is very knowledgeable about automobiles. Absolutely amazing!

En
Review №40

I purchased a 2006 Toyota RAV4 few years a go. Great car, I haven’t done any repairs. AGN auto gallery is great place to buy..

Ro
Review №41

We purchased a Mercedes ML350 from AGN in October 2014. Andrew professionally answered all my questions over the phone and took his time explaining every single question with great knowledge and his own personal experience as an automotive engineer. AGN is not like any other dealer with a salesperson trying every single way to sell you their vehicle, including lying, just so they can make commission off of you. Andrew (the owner) doesnt play games, so if youre not serious about purchasing a vehicle, and if you cant afford what youre shopping for then you can forget it. If you truly are interested in a vehicle, you will be amazed with AGNs great quality and pristine vehicles. I read these other negative reviews and it made me laugh seeing people giving bad reviews just because Andrew likes to explain who he is... After searching for a nice quality car for a while, I was sick and tired of dealing with salespeople thirsty for my money. It was finally nice to walk into a dealership and deal with someone so professional and knowledgeable about his lot. On top of that, Andrew also hooked us up with his mechanics number and made us extremely happy with our purchase on the way out. I will definitely deal with Andrew at AGN Auto Gallery again.Thanks for the great experience

Kh
Review №42

This place has a great selection of high quality luxury cars. AGN AUTOGALLERY went above expectations. Lots of premium cars on lot in great shape. Highly recommended..... They are on top of their game!!!

Ro
Review №43

Great experience with this place. Really Happy with my BMW 330i. I went in,looked at the car I wanted,and in two days it was mine! I highly recommend buying here.

Ex
Review №44

The owner has a very condescending and rude personality so if you plan on going to this location, watch out.Very arrogant, rude and hostile.The vehicles are NOT inspected and if there is an issue he will claim that the vehicles are pre-inspected but that is absolutely not true at all and do not allow him to tell you different.The vehicle we got was in B- condition and we had to do some minor work on the vehicle (No big deal)It might be best you go to a different car lot if you do not like people talking down to you.BELIEVE ME and the other reviews on here,The owner, Andrew has a VERY brash and narcissistic personality that will turn you off the moment you step on the lot

ja
Review №45

Prior to first visiting this lot my mother had a conversation with him on the phone in which he came off as very rude. me and her did read most of these reviews but decided to see what it was all about and in all honesty we didnt even get a chance to interact with anyone simply because after visiting this lot 3 times in row out of all times never seen a salesman come out and greet us at all and me and my mother already took that as a bad sign right off the rip so we have finally given up on this car lot.

St
Review №46

With 3 kids is College at the same time and a 15 year old vehicle that had 300K miles and on its last legs..... I had to have a new car. As I began to look around and in consideration of my circumstances I had resigned myself to the fact that I was going to end up with a 10 year old sub-compact that was beginning to rust...... Then I met Andrew at AGN Auto Gallery. Andrew took the time to sit down and discuss my situation the type of car I really wanted and what my budget would allow. He then gave me several options and complete explanations on the condition and pros vs. cons of each. To my surprise, Andrew was able to match me with an absolutely beautiful inside and out 2004 Mercedes 320 that fell right into my financial and transportation needs. I cannot say enough about the customer service and compassion that I have received from AGN Auto Galleries. I love my new car and will be an AGN Auto Galleries customer for life.

Du
Review №47

I got a Nissan Sentra 2012.The owner checked it before handing it to me. Also recommended me places to get my oil change. He may come off as rude but he talks business and ends up telling you what you need to hear. I love my car and I would recommend for people to go to his car lot and check it out. His cars he sales are in great conditions.

ro
Review №48

All in all great experience on my car purchase in late January. Moved here from Nashville and it was good to only have to deal with one person vs a bunch of guys trying to seel you!!! Price of my car was fair and the car is in great shape. Any issue that ive had was addressed quickly by the owner. I would recommend you give AGN a try on your next purchase!!!

Jo
Review №49

I stopped by to see what all the negative reviews were all about. Lets just say that he lives up to the hype! He definitely boasts about his home in Monte Carlo, his MIT degree, his award-winning $1000/hr consultation fees, and his car selling hobby. If youre really wealthy and this is your hobby, and you dont really sell cars because you prefer to run everybody off, then what is actually going on with this business?

M
Review №50

This was one of the most pleasurable experiences I had with car shopping. My daughter over loves her car and so do I. The owner, Dr. Nalecz is AWESOME!!! Not only did he stay late for me, he also was able to assist in other areas...a warranty being one.I have NO problem with recommending AGN to others and should the need arise to purchase another vehicle.... AGN will the first place I look. Thanks again Dr. Nalcez for everything and I look forward to doing business with you.

Wi
Review №51

I had a good experience at AGN. Darryl was the first person I spoke to and he made getting a minivan as easy as possible.

Er
Review №52

I bought a 2006 Toyota Avalon from AGN Auto Gallery in Roswell, GA and I can honestly say that I am more than happy with the car and the service I have received!! The car runs great and is reasonably priced, and Dr Andrew Nalecz has been excellent to work with. He is very knowledgeable about the cars in his inventory and he was more than happy to share his knowledge with me in regard to the car I purchased...I have referred some of my co-workers to AGN Auto Gallery and I would advise anyone looking for a clean, quality, well-maintained vehicle to contact AGN Auto Gallery. ... Also, i just want to clear up any confusion. AGN Auto Gallery is NOT the same as AGN Auto Sales!! I read a negative review from someone who had a bad experience at AGN Auto Sales and I just want to let people know that they are not the same dealership. I have had nothing but a positive car buying experience at AGN Auto Gallery and I will continue to refer my friends there to buy a car.

La
Review №53

Extremely rude and unprofessional. This place does not deserve anyone’s money.

EX
Review №54

In last few years i had a pleasure doing business with AGN Auto Gallery on 2 different occasions, i was very impressed with their high professionalism and a great customer service, AGN sells high quality cars and will be their costumer for years, if someone ask me about them i can say, yes they are a good deal. Thanks AGN!!!

Le
Review №55

I purchased a luxurious and beautiful SUV from Dr. Andrew at AGN Auto Gallery in Roswell. Dr. Andrew was knowledgeable in Mercedes amd BMWs. He was pleasant and friendly. I am so glad I found his dealership online. I luv luv my SUV!!!! Dr. Andrew made my purchasing experience a wonderful and quick process. His wife was very pleasant and helpful too. I have recommended my colleagues and friends to Dr. Andrew. Thanks again Dr. Andrew for my beautiful SUV!!!

S.
Review №56

This is how this upstanding gentleman talks to the public. Wow...just wow!

Je
Review №57

I just bought the most beautiful, certified pre-owned Mercedes e350. My credit is challenged, but the owner and his wife took great care in listening to my situation helping me find a car that I would be proud to drive that I could afford and would be safe. I highly recommend this dealership if you are looking for quality preowned luxury vehicle. Make sure you have a realistic down payment, he requires a significant commitment from his customers, but the quality you will receive is exceptional compared to other dealers with similar brand comparison. My car is beautiful and I am so happy... but the best part is because its under warranty (legitimately, through Mercedes) I know I wont be facing costly repairs any time soon (5 years). All in all my buying experience was pleasant and I would highly recommend this place. I will buy my next vehicle from Andrew (AGN Auto Gallery)

Th
Review №58

The owner is so rude and has some shady illegal stuff going on. Dont go to this dealership, he will list all of your personal information online after giving him a negative review. He will try to blame everything on you... and he also gets very aggressive. I dont understand how this place is still in business.

Tr
Review №59

Well never buy another car from this lot. The owner is rude and disrespect. I wish I would have read the reviews before my girl friend and I purchasing our vehicle. We came in to paid the car off a year early he was equally as rude. Never again, everybody stay away... trust me. OK, to be fair lets talk about the car. The clutch had to be replaced, about 6 month after we got the car but other then that the car was and still is a great car. If you can see past the owners personally i would recommend buying a car....Now AGN auto gallery this is a fair review.

Sc
Review №60

Andrew is a straight shooter. His cars are all in good condition and priced fairly. I bought a car from him three years ago and plan to buy my next one there as well.

Cu
Review №61

Cars are great here the owner is a very great guy you must go and check out his cars. Very reliable cars and very high performance cars.....

Ar
Review №62

Great car buying experience. Friendly customer service and great management.

Le
Review №63

I bought 2 cars here and Im ready to buy a 3, Never had a problem with any of my cars the owner Andrew is a straight shooter he tells you the truth about your payments and I definitely will buy a car here.

Pa
Review №64

So wish i would have read reviews! Went in today to inquire abt some cars as it is my first time buying. NEVER AGAIN!! All they wanted to do was question me abt how much i could put down.. and when i asked them if they could let me just look inside the cars they said U can look as it is! Not to mention, when my child (whom is biracial) was playing with they toys THEY HAD SITTING OUT, he looked at her and rolled his eyes! After reading some of the reviews, i have to ask myself if he didnt wanna work w me because of the fact that my child is half black? They could have had a customer today but the way they treated me was uncalled for! All i asked was to look at what i could potentially be buying and he told me no! RUDE RUDE RUDE!!!!

An
Review №65

AGN Auto Gallery has a great selection of high quality luxury cars. My 2007 Acura RDX SUV looks brand new.Mr. Andrew checked out my entire car before releasing it to me. He is very professional, efficient and knowledgeable and the customer service is truly amazing. I learned a lot from him during my car buying experience and I absolutely love my Acura aka Black Beauty. I highly recommend anyone that is looking for a good high quality car go check out AGN Auto Gallery.

Br
Review №66

Andrew is a jerk, a really obnoxiously rude scary jerk. Stay away from this dealer, especially if you are a woman. When I entered the bank, he was in his office on the other side of the building. I waited, but he didnt come out, so I walked up to the office door to introduce myself. First he acts like Ive totally annoyed him when I asked to see a car. He asked when was I ready to buy it, when I responded within a few days, he told me not to waste his time. When I responded that I hadnt even seen or drove it yet, hes told me in a barrage of nasty tone and attitude not to argue with him or wouldnt sell me the car even if I wanted it. I am woman alone in an office with a maniac, and it was scary! I walked out.

Ed
Review №67

Great selection of cars at a fair price with great customer service.

El
Review №68

WOW!!!! This guy, (Andrew) is definitely the winner of the worst customer service award. Smh... what a jerk. I walked into the dealership, asked him to take a Look at one of the cars (not to test drive it) and the first thing he said was “are u sure u can afford to buy this car? Because if not, don’t waste my time”... I’m in sales and and I know it’s not easy to deal with the general public, some ppl might be annoying. I was there for less than 5 mins so he had no reason to get upset.

Vi
Review №69

Who ever the sales rep is with Gray hair and glasses and an accent is the rudest most unpleasant person Ive ever meet. On a sales score from one to ten with one being the lowest he scored a zero.I would suggest that you never purchase anything from business as this individual has some type of unresolved hatered..

An
Review №70

I purchased a 2010 bmw 528i from ANG auto gallery and I must say Dr Andrew was very informative and very transparent with me .... thank you for helping me with through the process you are simply Amazing!!!!! Thank you!!!!!

St
Review №71

The owner is insane and his car dealership needs to be shut down. He was extremely rude to my wife and I . Our experience was bizarre, unpleasant and unfortunate. This man is a lunatic and I recommend psychiatric treatment for him.

De
Review №72

OMG- I so wish I had read these reviews before driving all the way there just to be insulted. He was rude, to me (mom) and my daughter (currently finishing up her undergrad work) so we are both fairly intelligent women - and he totally talked down to us and when I tried to cut to the chase told me he wouldnt sell us a car. Seriously? He repeatedly told us about his pedigree, the fee he could charge for speaking engagements, his millions etc and showed us some article that was written about him (but wouldnt let me actually touch it - his only copy). I dont speak German, but I do know an A$$ when I meet one. Throw him and Amy in a room, sell tickets. I would never recommend this place, stay as far away from this guy as possible.

Yo
Review №73

THANK YOU DR, NALECZBuying a car from Dr. Nalecz at AGN Auto Gallery was an absolute pleasure. I was searching for a Nissan 350Z as a graduation present for my son. Dr. Nalecz went above and beyond to ensure we got him the perfect car at a very reasonable price. He made sure the car was in perfect mechanical condition and all routine maintenance accomplished. Additionally, since he has a PHD in automotive engineering, he thoroughly inspected the car for any defects. He was professional, knowledgeable and honest in teaching us the pluses and minuses of this particular automobile, as well as how to properly take care of it. Purchasing a car can be stressful, unless you buy it from AGN. This was the best experience I ever had buying a car, therefore, in the future I will buy all my cars from AGN Auto Gallery.

Da
Review №74

I was very pleased throughout the entire experience of purchasing a car thru AGN Auto Gallery with help from Dr. Nalecz and staff. The quality of their inventory, catalog of sales, and the extent of involvement from Dr. Nalecz gave me relief in knowing I was in the right hands. I am ecstatic about my purchase and feel that I can relax in knowing I received customer service of such a high caliber. I know that Dr. Nalecz and staff at AGN Auto Gallery will help me with any future concerns that I may have and I am happy with the price I paid for the marvelous service that I received.

Jo
Review №75

This place is legit!!!!! [Not to be confused with a similar company going by almost the same name in Conyers, GA.]

pe
Review №76

Certainly the few good reviews were written by Andrew himself, or he is a real Jekyll and Hyde! Also the testimonials on his site needs a little variety to be believable testimonials from real customers. I was a serious buyer and visited AGN to purchase a specific advertised car. As soon as my friend, and I walked in Andrew greeted us with Dont argue with me or I won t sell you a car then added some people did and I called the police and they went to jail ..Dr know it all didnt let me drive the car, because I did not have my registration and insurance paper. My friend had driven me, I assumed I would be driving back in my new car.(ins.and reg. In my car)Then with audacity he told me I will treat you same as a black man What is that suppose to mean? I am a 67 years old caucasian woman... I need to be handled with care! It is my belief Dr Andrew might not handle black men respectfully either.He refused to take a check for deposit, had to go to atm. Then he did not have a carfax for the car, and said carfax is not reliable, he stated his little $4,000 gizmo was better to detect accidents. In addition he said my $800 deposit was non refundable even if carfax was not acceptable after I would have the chance to order/review it. He blatantly LIED by stating the car was from florida, when indeed it came from a fleet based in Ca, and later on spent 8 years in New Jersey . Check the map Dr know it all, not the same.. in the snow, and sleet up north NJ/ Sunny Fl... Then to top it all, he said he might retire because he cant handle stupid people anymore....I have never experienced such disrespect, and been treated like I wad an enemy under attack, he was so intimidating he actually frightened me! All I wanted to do is give him my monies for the car he had for sale.Unreal! Never experienced anything like him in my long life.Btw did not bought the car. I would not buy from AGN Auto Gallery if they had the last car for sale/best bargain on earth.Very dissatisfied shopper

De
Review №77

I recently bought a 2009 Mercedes E350 from the AGN Auto Gallery through the Internet. I love it very much. The car is excellent condition, no damage, look new to me as it was shown on the website. Dr. Nalecz, the owner from the AGN Auto Gallery is very honest and helpful. This is my first time purchasing car through the Internet. Dr. Nalecz sent me the pictures of the car. He also explained to me what good about this car and made me impressed about it. He helped me to get the loan for the car and arrange the shipping. It is excellent customer service of this dealer. I received my car from Atlanta to Statesboro within 48 hours from the day I obtained car loan. I really like this car. It looks new and is in good condition. I just cant believe that I bought a good car from the internet and I am even luckier that I bought my car through a good dealer. I think I would only be able to trust AGN Auto Gallery enough to be able to buy a car online. Thank you Dr. Nalecz for your honest and good customer services.

Rh
Review №78

Where do I begin? The owner who apparently has a PHD and likes to flaunt this fact, was just flat out rude. We went to look specifically at a dk blue C280 4Matic we saw they had listed on their site. I didnt think to look at reviews on the place, they had what I wanted, so we stopped by. Im ready to buy - and pay cash.It was just as big a mistake as I guess is everyones experience. We pulled up, got out, there was this man wandering around smoking (the owner), never greeted us, and made us feel uneasy as he watched us from aside. We started looking at the car we came to see. Being a 2008, it wasnt without its flaws, but had excessive minor body scratches. As I was pointing them out to my partner, I guess within earshot of the creeper, he rushed over and literally confronted us, like Amys Baking Company confronted! He spoke down to us, like we didnt know what we were talking about as he postulated that can all be buffed out.I kept looking over the body, he went inside. After looking it over about 10 minutes and wondering where he went, I went inside. If you are sensitive to mildew, you know its smell - the inside of this retired bank wreaks of it. Anyway, the lady inside greeted me - seemed friendly enough, and I asked if we could see the inside of the car we were looking at - she barked at the doctor to get the key. Got the key with some measure of reluctance and cussing under breath (yeah buddy, I speak German too), he opened the car and hovered over us like we were about to steal the car! Mind you, there was another car parked directly behind it, no going anywhere.He wouldnt let us see the key, let alone start it without being pretty much told so - I couldnt help but feel like he was hiding something. As i continued to surprise the dickens out of him (yes, mr creeper I have been in automotive retail all of my life and owned 4 other C-Class MBs), I know what Im looking for when I pop the hood and start looking under the shrouds. He just couldnt help himself, so his next proclamation was this is the perfect car, no problems, and you wont find a problem, and I will not negotiate on the price.In summary - I pulled up in a $70k vehicle - own 3 other newer cars ($200k worth), and Im paying cash for a car thats for my mother in the $12k price range. You treated us like second class citizens, because you must have serious trust issues. Telling us to not touch the radio controls because others mess with them and you dont feel like resetting them is so petty and beneath me - we left. You blew it, because you were rude and arrogant - we will not be back and this review will stand with the rest. This *is* the Amys Baking Company of car dealerships.

in
Review №79

Biggest Jerk on the planet. he spends time wanting to tout his degrees than actually give you info on the vehicle. Which is crazy because you dont even get to ask about the vehicles before he share his degrees. He couldnt answer if the car has airmatic or airbag suspension. His carfax didnt work on his website but was mad cause we inquired about the carfax that he listed on his site. We asked question about the vehicle options he couldnt answer. We asked if we could get a pre-inspection by mercedes service and he said No, if i dont trust him then too bad. I was calling from out of state, why would I trust you. He stated the car was perfect but then said the mercedes dealer would let me know it needed brakes etc but he had a done certified inspection and his was better. I needed to understand that it was used and that mercedes dealer would complain, after you just told me the car was better than New, why would they complain. He then said it was a hobby and didnt need to sell any of the cars, all this without you asking. Well Sir, if you choose a sales/customer service hobby then either hire people to do the sales or get a degree in communication so you can interact with your customers. Customers cant even call to inquire about vehicle without him getting an attitude. I have never encountered such arrogance. The true mark of education is your ability to share with others to expand the body of knowledge available to the universe, but if you cant communicate then you are simply just a computer terminal with no power source. Learn to communicate effectively Sir! I could look past your arrogance if you could just answer basic questions about the vehicle, I couldnt get straight answers. I was not intimidated as I myself have numerous degrees but I was saddened as to how he definitely turns people off bragging about education because we are not ALL that way!

le
Review №80

The customer service actually sucked. The man helping me was so rude like he didn’t even want me to buy it.

Ma
Review №81

Great cars and Excellent Customer Service.

Ta
Review №82

This guy is a crook. I asked about a car that I already knew had been sitting on his lot for TWO YEARS, and he said that Yes its available! We actually just got it in! I called him on his lie, and he proceeded to tell my business was unwelcome. Steer clear.

Je
Review №83

The most arrogant person and at the same time the most miserable person Ive ever met. A battery service person was visiting his shop attempting to help him and he basically called the service person and Americans stupid. He spent most of his time talking about himself instead of the car I wanted to buy. He stated if I dont like customer I tell them to leave.

Br
Review №84

SO INCREDIBLY RUDE! I called to discuss how to purchase a vehicle and was interupted talked over and just awful people. I would never recommend this place.

Li
Review №85

I don’t know where to start. Bad business practices, no customer service just plain rude and disrespectful. Please stay away too many other dealers to accept this from anyone.

Th
Review №86

A total jerk and extremely rude. Cussing out customers and talking down to customers. This man Andrew is a waste of time and only wants to brag about his possessions. Full of hate and arrogance.

Am
Review №87

Ill give less than a star if there was one here. Zero customer service. This guys have a attitude right from the beginning. Brags about how rich he is, when i wasnt even concerned about it. Of course I didnt bought a vehicle here.

Sh
Review №88

Wow this GUY was so RUDE!!!! I have NEVER in my LIFE been treated with such DISRESPECT!!! Before I could even look at ONE car he asked so many personal questions...barley knew my Name..... people actually do business with u? Its like he didnt even WANT my business...

Qu
Review №89

THE OWNER WAS VERY RUDE AND UNPROFESSIONAL!!!

Je
Review №90

Dude is rude. Period.

Sh
Review №91

This man is VERY NASTY CURSING ON PHONE TO ME when we ask for our deposit back ! Car are not dependable and he tries to push foreign cars for sale !😡

Ch
Review №92

👇💔👎

Information
26 Photos
92 Comments
3 Rating
  • Address:1335 Holcomb Bridge Rd, Roswell, GA 30076, United States
  • Site:http://agnautogallery.com/
  • Phone:+1 770-643-3111
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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