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CPR Cell Phone Repair Roseville
1850 Douglas Blvd Suite 402, Roseville, CA 95661, United States
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CPR Cell Phone Repair Roseville
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Ja
Review №1

Brought my Macbook Pro to get a battery replacement. Everything went fast and easy. Bruce is courteous and professional. They also have quicker turnaround time than the Apple store, who told me theyd have to keep the computer for 3-4 days. CPR only took a day. Would recommend!

Sh
Review №2

They were very informative and a pleasure to do business with.

To
Review №3

Wonderful. Amazing prices. Fixed in less than an hour. Will definitely go back

Jo
Review №4

Had a phone screen brake and they were able to get me in and replace the screen within a few hours. This is the best place and only place to trust for cell phone repair. Bruce up front is the best!

Ky
Review №5

I went to this place 2x now and they are amazing!! I had to get my iPhone 8+ screen replaced both times and they do it under 2 hrs!!! The staff there is very nice, and the prices are very reasonable.

Jo
Review №6

I was impressed that they were able to repair my phone and very quickly. They have great prices and they are very careful with the phones. I recommend them !

Ha
Review №7

I got my I pad and lenovo computer fixed from here. These guys know what they are doing. No upsell here. If they cant fix it Bruce will let you know that its not fixable. Definitely I will come back in future.

Da
Review №8

They provided a great service were responsive and helpful and other areas besides just the repair of the phone I really appreciated their service

Co
Review №9

Pricey but well done and quick.

Ma
Review №10

Great customer service. Replaced my screen protector while I waited. Easy👍

ja
Review №11

The store ordered the correct glass screen and installed in very quickly...I highly recommend this store!

Sh
Review №12

CPR is wonderful! They were able to get my phone to turn on and fix it so it stays on. Theyre miracle-workers! And they were very kind, courteous, and professional. I highly recommend them.

De
Review №13

This place is the best. Great service, very knowledgeable and courteous. He was able to replace the screen on my phone in a couple of hours! Highly recommended.

De
Review №14

I brought in a newer laptop (less than 1 yr old) with a cracked touchscreen. I was referred to CPR by another business that didnt have the tools necessary to replace the cracked screen. I found Bruce to be professional and patient in identifying the problem and finding the part for replacement. The price was fair and he had the tools and skill to replace the touchscreen. I now have my sons laptop back in like-new condition! I will definitely be back for any other electronic repair needs. I live in Rancho Cordova but it is definitely worth the drive to Roseville. Thank you!

Mi
Review №15

I just picked up my Motorola g6 from ubreakufix. To make the long story short CPR COULD NOT FIX IT BUT THEY CHARGED ME $99 FOR DOING NOTHING. I brought the g6 to CPR a few month ago they asked me to pay in advance n i did because Motorola told me to take the phone to CPR. They kept the phone for a whole month. I CALLED MANY TIMES BUT nothing was fixed.I m telling my story because i want to warm customers to be careful n not to pay in advance because they r either dishonest or incompetent. U choose. THANK UP.s. i never got a refund from CPR. CONSUMER BEWARE

Vi
Review №16

I have been going to CPR in Roseville for 2 years now!! They never fail at providing me the best service!!! Bruce is the absolute example of super customer service!!!

sc
Review №17

I had a cracked screen on my Samsung S20. I went in to get an estimate. I was quoted $425 and was told that was the going rate due to the expensive AMOLED display and that it MAY be ready that day. I called around to 3 places. All quoted me right around $300. I took it to Cellairis in the Roseville mall. $300 and done in 30 minutes. Also way better customer service. CPR Repair is extremely slow in just getting their customers checked in. I wouldnt trust their quotes. Call around and verify what they tell you.

Pa
Review №18

I thought fixing my phone was hopeless, its perfect now. Ive got my contacts back Ive got my pictures back its great

Se
Review №19

Great experience thank you Bruce for your help...

Gr
Review №20

Brought my pixel 3xl in for a screen replacement and they did a great job. While I was in the store there were many customers and I felt like the person who was helping everyone was doing a wonderful job handling the questions and concerns of the other customers (even if i thought their questions were quite silly)

St
Review №21

New battery in Droid Turbo 2. Quick response. So far good. Price was very reasonable.

E
Review №22

The employee who helped me was fast, efficient, and friendly. He was cheery and knowledgeable about products and recommendations. Highly satisfied with my first experience and will certainly come back for any future cell phone repair needs.

AB
Review №23

Amazing tech wizards at an affordable price.A couple of days ago, I completely shattered my galaxy S20 under my chair. There was no screen left to speak of and no touch response. I had a microSD card inside with all my precious photos which was encrypted by the now crushed phone. The broken phone was the only phone that could decrypt it. I was able to replace the phone from the insurance, but I lost the priceless photos. As a last ditch effort, I called CPR Phone Repair and asked them for help. They were able to swap out the motherboard from the broken phone into a fresh body, which allowed me to access my phone and decrypt the card. I was also able to use smart switch to copy everything from my broken phone to the new phone, which literally saved me hours of work. Then after factory reset, they swapped the motherboard back into the original broken phone body so I can return it to the insurance company. All that for just $100. They were very professional and upfront about everything. I would highly recommend them.

Mi
Review №24

Very professional, knowledgeable staff. Ive purchased two used phones from this store and both times were very smooth. Fair prices and value for those who do their due diligence and research the market for device repair and refurbishment.

Do
Review №25

We needed a new hardrive and operating system installed on a PS4. I brought an extra 1TB SSD hardrive of my own that I already had and they did the work. A few days later we had the PS4 back and its been working great ever since. They were very professional and did a great job.

Ma
Review №26

Excellent service, and fair pricing.👍

Je
Review №27

I am beyond grateful for your service! You were able to fix my Nintendo switch when I thought all hope was gone (due to extreme water damage)!! Thank you, thank you! Excellent service!!

su
Review №28

Took my surface pro there today. I told Bruce it wouldnt come on after auto update. Bruce was so helpful. He checked out the device to see what might be wrong and was able to restart the device. Then he looked at battery life for me and setup settings. He showed me how to restart in the future and how to remove unwanted items safely so i can free up space. Cost? Very reasonable!! Up and running for $20 as it did not have to go into the rear of shop to fix. The other shops were going to charge me a $89 to $100 diagnostic fee and quoted approximately $400 to fix. As a senior who is used to being overcharged, this was a refreshing change. HIGHLY RECOMMEND CPR REPAIR IN ROSEVILLE. THANK YOU BRUCE!!!

Jo
Review №29

Went in phone had issue connecting cord from charger. He was great figured out and resolved my problem. Thirty min or less. Very professional recomend them as a first stop it will be the only stop, doing repairs the right way. 5 stars👍

Er
Review №30

This place does a fantastic professional job fixing your electronics Ive been a couple places b4 ill never go anywhere else again

wi
Review №31

This proprietors arrogance knows no bounds. I was quoted $130for a replacement screen for my motto g7, you can buy a new one for $119. I also got a quote on a ps4 with a bad hard drive, this he said would be no less than $175 because he wouldnt know what other issues he might run in to once he started working on it. Sony will replace my hard drive for $106 postage and packaging with limited warranty. This guy is a crook.

Me
Review №32

Had battery replaced. Excellent Service.

Sa
Review №33

The team was so professional and helpful. I brought my computer in to figure out why it was freezing, and they worked hard to help me solve it. They were friendly in educating me about what could be amiss with my computer, and ultimately were able to point me towards an easy solution. Cant recommend them enough!

Ni
Review №34

First I tried to obtain a quote online, then I called and left a message, no response. Having a high rating I figured they were busy so I went in store. I needed some sort of estimate for my insurance. For a business that advertises they fix water damage in phones I was given no useful information. No option to have the phone looked at, no base estimate or high end estimate, nothing. I was told the phone might not even work after repair... which they never offered to repair so how does that work? Never again.

Je
Review №35

Prompt professional and high quality

Ra
Review №36

Cpr shop is a very responsive placeI came to fix my cell phoneAnd their costumer service was very goodTo mi i really appreciate their businessThanks.

Ja
Review №37

The older heavy set caucasian man working was extremely rude and disrespectful. I recommend the Custom Phone Case place, literally half the price of what this miserable man tried to charge me. Save your money, dignity, and time. Dont go

Ka
Review №38

Sad to say but we have needed them on three different occasions but we know we can trust their expertise. Great customer service as well!

Er
Review №39

Will not recommend this place for anything bad customer service, can’t be held accountable for what there employees state and over priced on the services they don’t provide !!!!!!You would think that they would provide GREAT service, No trust me ....It’s a waste of time, money over all energy, why open a business where you could clearly see you and your employees could careless......

Bi
Review №40

Really knows his stuff. Thanks.

JE
Review №41

The LCD screen replacement on my z4 is not properly install or is a damaged from factory; i cant answer calls and when make calls the screen goes block

Br
Review №42

Fast, effective, affordable and easy to deal with. Saved me from buying a new phone.

Re
Review №43

Fast friendly service!

Ka
Review №44

CPR Staff was patient and kind on the phone. They had a stock screen for my LG G6 and they fixed it in an hour. As a note I visited every kiosk in the Galleria and no one stocked my screen. The service experience and timely repair were worth the extra $$. Thank you CPR!

Br
Review №45

Husband took his phone here to have a non screen related repair done, and he called for a quote and was told $45 for the work. When he got instore the gentleman helping him said it would be $95 and denied that he or anyone there said $45. Thenthe tech asked for the phone passcode. DO NOT GIVE THIS EVER! If you’re getting a screen replaced test it when you pick it up. If someone has your passcode they have access to all your info. Such a scammy thing to be asking for. Go somewhere reputable for your cell phone repair.

Re
Review №46

The CPR Cell-Phone is absolutely great my iPhone XS brook the screen and I was looking for places to fix it and I found CPR close by my work and I decided to go there and Bruce was such helpful, it’s took them only 2 hours to fixed my iPhone and the price was great, they did such great job and my iPhone look brand new,I am really happy and I highly recommend my friends and family to go to CPR.Thank you very much Bruce.

Al
Review №47

Their website does not actually gives quotes, its just a landing page made to bring you in to the store. They do not check emails generated by website or direct emails. Impossible to reach by phone either. The store has one person working, who does not process customers, but repairs one device at a time while the people in line wait to be seen. The overall experience is worse than DMV. After about 45 minutes in line behind 3 customers, with no movement at all I left the store. I was finally able to reach someone after about 50 phonecalls over 4 days, and asked them to reply to my email with the information about the repair I needed. They have said that the repair will cost more than a new device... Why list it on your website then??? Would definitely not recommend this place. Sadly, theres not any alternatives in the area either...

Br
Review №48

The service was fast, and very professional. My cracked screen was replaced within the hour, as they had the part I needed in stock. Would highly recommend.

ke
Review №49

Price was fair. Good fast service.

Jo
Review №50

Had some water damage and it was recommended to have the phone cleaned for $95. Received a call a few days later recommending a new screen and battery for another $250. I relayed it wasnt worth it. Picked up the phone and noticed the phone wouldnt even turn on and the screen was glued together sloppy. Disappointed.

Si
Review №51

Had the battery on my Galaxy s9 plus change yesterday Im very impressed my phone is new again the best investment I made.

Ta
Review №52

Very fast! Replace my phone cover quickly and only $10 with warranty

Ro
Review №53

He has helped me several times and its the best, honest, and most professional service ever!

Jo
Review №54

Went to get a fan replaced in my ps4. Quoted me 120$ for the fan when it’s 27$ to be replaced. This isn’t right because I had already paid upfront for the labor. I am now replacing the fan myself and as I’m trying to dissemble the system you can tell they were very lazy and used a lot of force with a lot of the delicate parts. Moral of the story is don’t take you gaming console to a cell phone repair place and don’t tell me your going to do honest work and then try and scam me

An
Review №55

I would give a 5 star rating after service is completed (to no fault of CPR). Besides that, the technician was nice, helpful, very informative. I would recommend CPR to anyone in need of cell phone repairs.

Bo
Review №56

Service was great, very clean in relation to the current pandemic by wiping down devices prior to and after fixing devices. Very quick turn around to get the phone repaired, and very reasonably priced for repair service. Staff was very professional when speaking to them on the phone and in person.

Bi
Review №57

They were very professional and took great care of my phone.

Ad
Review №58

The best way to go if you can not afford a new phone this place is awesome life saver 100

L.
Review №59

They did an excellent job repairing my sons phone.

jo
Review №60

Fixed my screen. Thank you everything works great

Ri
Review №61

I had an excellent experience

Ja
Review №62

Very helpful owner. He lets you know ahead of time what to expect.

Da
Review №63

Found CPR on Google Search. Battery failed and I needed a new one for my Note 8. I decided to wait for the repair to be completed. It took about 1 hour 30 minutes. My phone is working like new. I was very happy to have the phone repaired quickly since my cell phone is the only phone I own. Suggest you give GPR a try. I was very pleased with there service. I will use CPR again in the future.

Da
Review №64

I brought my phone in because it was having problems charging- other than that, i had a really great phone that was perfect for me and I had excellent service through Verizon.I paid this man I think his name was Glenn, who said he would have it fixed the next day- the next day I picked up my phone which yes would now charge properly, but these people went through my personal messages, changed things under my settings, downloaded GAMES (i dont play games on my phone) they had changed the DATE AND TIME SETTINGS- i dont understand why they did this to me? Anyways BEWARE. These people are weird and RUDE.

Mi
Review №65

Reasonable prices honest and upfront about it all

Al
Review №66

Friendly, well-informed and ready when promised. Thanks!

Fl
Review №67

Professional and very affordable repair service. Owner is cool. Left my phone and was ready when he said if would be. I just had him install a screen protector. Ten bucks. Only way to go. Very easy to make a mistake with one of these. I will be using this place for all of my cell phone needs.

B
Review №68

Iphone charger wouldnt connect. CPR determined the port was jammed and repairedwithout needing to replace parts. Also quickly fixed a cracked screen saver. Very timelyservice and open as advertised. Thank you CPR.

ac
Review №69

Highly recommend for your mobile device repairs, tech support, knowledgeable, professional and quality repair work performed.

VM
Review №70

Couldn’t have been a smoother experience. Great team to work with, really nice people and super fast. Thanks so much for fixing my iPad screen! You’d never know I busted it. :)Also—please give these guys a break if your device is not totally repairable or if it’s toast. It’s not their fault your device is busted. They can fix a ton of stuff but don’t have a magic wand to repair the entire world. It’s sort of like if your car has some minor damage and can go to the body shop or if it’s totaled and is headed for the scrap metal yard. Sometimes accidents happen and we deal with it and move on. We’re lucky that folks like CPR are around to even fix stuff.

Ma
Review №71

The service was immediate and my issues were listened to carefully. I just had a battery changed but it was completed in the time stated. I thought the price a little high, hense the 4 stars. Being a first time Iphone user I dont know the going price so It could be my bad.

Ly
Review №72

Everything you did was fantastic! Customer service, speedy repair, fair pricing & communication.Will recommend you to anybody.

Na
Review №73

I came here to replace the battery on my aging phone. The process seemed quite difficult for me to do myself with the phones water-tight casing. CPR Phone Repair did a good job replacing it.After the replacement, I didnt see any noticeable scratches or problems with the casing afterwards, and the sealing was good. When I initially received the phone back, part of the screen lost touch capability, but they were able to fix that on the second try within an hour. The price and speed of repair were excellent. The initial delivery of the battery part took a bit long at about 2 weeks (which got me a little worried), but the replacement itself was only 1-2 hours.So far, the new battery life seems quite good and lasts many hours (compared to 30 minutes for my old, dying battery). Im hoping itll last another 6-12 months before I need to replace the aging phone for good.My only issue with the repair was that it was sometimes difficult to contact the store by phone/email. It would sometimes take a full day before I would receive email responses, and I couldnt always reach them by phone. In my experience, leaving a voicemail was the only consistently reliable form of communication.

Ro
Review №74

You were my last resort as I tried every other place and none of them could fix my Ipod. Thank you for the quick service too.

li
Review №75

Note 4 needed a battery. Called 5 other locations. CPR had it and installed forca great price!

Ar
Review №76

I took my Android II into the shop and had the battery replaced. Simple job but when I picked up the phone I was told that there was a line on the screen. Other than the battery needing replacement there was nothing wrong with the phone and especially NO Line through the screen. I was told that nothing could be done other than purchase a new phone or take the battery out. I am extremely disappointed with the lack of professionalism and unwillingness to stand by their work and correct the issue.

Da
Review №77

Bruce was great. Incredibly fast repair on an i Phone screen. Knowledgeable, great customer service.

Vi
Review №78

Friendly on the phone when I called for information, and speedy and super friendly customer service when I got there. Staff is knowledgeable and honest. This will be my go-to from now on!!

Ti
Review №79

Ease of dropping in. Safety precaution was observed. Cell phone now works beautifully.

Ph
Review №80

I cant be very long without my phone for.work reasons. CPR did a Very rapid repair of my android, and it was done in a courteous way. I am completely satisfied.

JE
Review №81

They have great customer service. It didnt take long and the quality of work was great.

Ge
Review №82

We had an iPhone 6 with water damage. It lasted for a year or 2 but then got to a point where it wouldnt charge. Bruce was very helpful and did his best to repair the phone, but it did not work. He was able to get it to a point where we could turn it on on get our pictures and data. Although it would have been nice to come out with a working phone, I was thrilled that we could at least recover everything.

Br
Review №83

Fabulous experience!!! Friendly and very informed staff. Got me in and done quickly. Did an awesome job. Definitely going back when I need to!!!

Ma
Review №84

They told me they could fix my play station Vita so i paid their $35 bench fee. Two weeks goes by and i get told twice theyre trying to find parts I dont think they know how to fix games, maybe phones. The techs i spoke to sounded incompetent and making excuses. I picked it up without it being fixed to bring it to a real repair shop. I will never go back here for any serviced!

Ti
Review №85

Great store! I needed help reviving an old phone that wouldnt charge in order to extract important data. Bruce was able to help me work out a plan to get the phone running long enough to transfer my files into my new phone. He did it with no problem and in under an hour! He was extremely helpful, and now all my photos, contacts, and apps are now accessible on my current phone.Thanks Bruce!!

An
Review №86

The dude knows what hes doing top notce quality support and service

Br
Review №87

I just chattered my iphone screen. Walked in and the staff was polite and helpful. The gentleman at the front desk said they could fix the phone and to come back in 1.5 hours. I came in about 15 minutes early and it was fixed. I recommend going to this store for all electronics needs. They prices are reasonable as well.

Gr
Review №88

Excellent service and very professional. Have been there several times for various repairs on our devices and will always come back!

Is
Review №89

Great service. Super friendly. Amazingly fast and even more economical than using the insurance on my carrier plan, .without the Hassel.. thank you very much CPR staff.

Je
Review №90

Fast service, all very nice. There was an issue with the replacement screen they installed on my device, so they got a new one ordered right away and had it installed within an hour the next time I came in. Would definitely recommend.

wi
Review №91

Great serviceGreat peopleGreat prices

Je
Review №92

Always do an amazing job on my phone repairs in a timely manner.....also good prices!!

Th
Review №93

The service was quick and it was a pleasure to deal with them. Bruce was very knowledgeable and did a great job with the repair to my cell phone. I would highly recommend them to everyone.

Su
Review №94

Knowledgeable, friendly, good prices. Clean, uncluttered store. I’ll be back many more times.

Vi
Review №95

I wouldnt recommend to come to this place. I brought my phone because I wanted to replace a bad battery. In order to do that, you have to remove the screen. And I didnt want to mess with it. After I picked it up, later during that day I noticed that my screen started to pop up. I brought it back and they promised to fix it. I came back after my work and checked the phone. Glue was all over the phone screen. I could see it on almost every edge (see pictures). This is Moto Z which has Moto mods like extra battery and they dropped a glue on it as well. Now it looks so ugly. So, it is up to you. I dont know why they have such a high rating. If you want to replace screen protector then you could come there. For anything else, use it on your own risk. You might end up with buying a new phone after their service.

Da
Review №96

My HTC-9 was saved from the recycle bin. Its been repaired and is as good as new...minus the times Ive dropped I dropped him on his head over the last 3 yrs. CPR repair rocks, delivers and I also love Otter Box cases for keeping your phone alive longer.David BustamanteRoseville

S.
Review №97

Saved me from having a brand new $600 paperweight, all aspects good.

Me
Review №98

I cracked my iPhone 6 Plus screen. CPR Cell Phone Repair is around the corner from my house so I stopped by on the way home from work at about 5:15 PM. I was given a very reasonable price and I was told the phone would be ready in about an hour. The phone was ready with in 35 minutes! I highly recommend! Bruce and crew are wonderful.

Ka
Review №99

Amazing job replacing my note 9 curved glass screen protector. Looks like it is built in to the phone. Will definitely have you guys do all my devices from now on

Ji
Review №100

Excellent service - battery replaced in approx. 30 min for my cell phone while I waited.

Information
18 Photos
100 Comments
4.3 Rating
  • Address:1850 Douglas Blvd Suite 402, Roseville, CA 95661, United States
  • Site:https://cellphonerepair.com/roseville-ca/
  • Phone:+1 916-772-2772
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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