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Automotive Expert
1901 4th Ave, Rock Island, IL 61201, United States
Appearance
Automotive Expert
Comments
Th
Review №1

This place is amazing, Kate was very kind and went above and beyond to make sure I got my car fixed up. She rocks and I will recommend this place over and over again because of the service she gave me.

Je
Review №2

The staff is very nice and very helpful. Love this place

Ma
Review №3

Super helpful, great people, definitely will use them in the future

An
Review №4

Very good ! Fixed my tires, and car runs better now

Je
Review №5

Love this place any time I need some work on my card. I go here. Katie is such a sweetheart and Jessy always does an awesome job on my car

Li
Review №6

Excellent, professional, honest service. The automotive team takes their time to explain things to you and won’t try to sell you stuff you don’t need! Fair priced and quality service. Highly recommend!

G
Review №7

Called for pricing today & to make an appointment . The woman who answered the phone was extremely pleasant and helpful. She returned my call promptly with the information I needed. We will be looking forward to give you business because of how well the first call went. Great service, Cate. will be looking no further! Will be in touch soonG.davis

Ro
Review №8

Very helpful and friendly staff always a good experience

Ch
Review №9

Always good service :) Amazing mechanics and staff!!

Je
Review №10

Great people!! Friendly knowledgeable and honest. Had them tighten my college students alternator belt. What should have been a 10 min job turned into a 1hr job due to a stripped nut. They completed the repair quickly and correctly for a great price. Cant say enough good things about them!!!

ge
Review №11

I was referred them buy Mandy Olsen. I have seen the owner in the coffee shop many times I knew I was good reputation and trusted that he would do me Fair and honest any did surely so. It could have been much worse, with his honesty he got in there and showed me that it wasnt as bad as it could have been and saved a lot of money had guys stay over to finish the job and stayed within his quote I would bring my car to him anytime

Wi
Review №12

Very knowledgeable in their work. Very nice staff.

Jo
Review №13

It shouldnt take 3 hours for a oil change

Jo
Review №14

I wouldnt take my car anywhere else. There are few things more valuable than knowing a good and honest mechanic. The value and service here is the best. John and his team wont try to gouge you or recommend additional, unnecessary work to pad their bottom line. If you want your car serviced or repaired and dont want to deal with the hassle of the unnecessary up-sell come see John and his team.

La
Review №15

Very helpful place, great service.

Mx
Review №16

They did my harmonic balancer for 70$ one hour labor. havent had any problems since. Its been a few months

Ho
Review №17

Took more time than it was supposed to and now I have a engine light on and it’s running worse than when they changed the part I bought myself..if they didn’t know how to do it they should have just told me..not happy at all..hopefully if I take it back they can make it right..I want my money reimbursed so I can take it to someone who really knows what their doing..engine light never came on until they worked on it..240$ for what? My car to runs worst than it did before I took it in!! And that say I need a new motor mount but they don’t do that really???

Pu
Review №18

The other day I bought an $80,000 car and its its so low to the ground so low that my exhaust had ripped off after it bottom out the people at Automotive Experts were so kind and friendly they got me in quick and fixed it with great quality work Im so glad they are so flexible.. they definitely will be getting my thumbs up for great service

Sa
Review №19

I come here when I need to get diagnostics or engine work done John is very knowledgeable and nice, however the one time I took my 2003 Pontiac Montana in I didnt get a response for 2 days which kinda bothered me, I do not place blame on John for that, however the person who does work the desk cannot multi-task and needs to be trained on customer service and call back when they say they are going to! but other than this one gripe I like getting my vehicles work done here and will return when my car needs work done thanks Johh! 😁

An
Review №20

Great job The lady working fhe phone very friendly and professional I think its Katie or Kathy fixed my daughters car no problem. Thanks fafher on child at augustana college.

Ka
Review №21

This is the only place I will take my car.! I Always have great service EVERY time Ive brought my cars in. You can definitely tell that John (the owner) takes pride in his work and business. I would highly recommend this auto shop to all!

Ta
Review №22

Absolutely the best folks Ive ever done business with. Great service, great customer care and great work. If you have a problem let them take care of it for you!

He
Review №23

This place has helped me out so many times in the last few months. Always great service and prices are reasonable. Thank you to John and his crew!

Ta
Review №24

It was my birthday and I was on the way to work when I lost the drive in my vehicle. My boss referred me to Jon at Automotive Experts. Got down there at about 10am with a broken drive axle. By 11:30am, I was out the door and on my way to work and not out a ton of money. These guys are great and take the stress out of automotive repairs.

Ta
Review №25

They have great customer service they are friendly and informational also very affordable

Li
Review №26

This is the only place I trust to take my car. Been going there for years now and I get fast and friendly service. Good prices good advice I can trust, being a woman I dont feel like Im getting shafted. Close to my work I just drop it off in the morning and they fix it or change the oil for me so fast. I love their new place to alot bigger you guys deserve that bigger spot Rock on Guys.

Ab
Review №27

Wonderful customer service and prices. Also is one facility that offers life savor installs.

St
Review №28

Came in on short notice and received professional service with an exact diagnosis. Id recommend them

Mi
Review №29

Always great service, family friendly and always makes sure the problem is fixed before they let you drive away. Couldn’t ask for a better group of guys to work on my cars.

Se
Review №30

Took 2 hours for an oil change that they made seem like would take at most half an hour. Additionally, they recomendad I change my oil 2,000 miles earlier then the car manufacturers recomendad oil change interval.

kk
Review №31

Trustworthy mechanics who know what they are doing ! The owner is great & stands behind his work ! Ill never take my car anywhere else !!

ji
Review №32

No gouging of prices here. They do a great job.

La
Review №33

Great service once you go there you will Diffently go back they do it right.

To
Review №34

Good work

Be
Review №35

Very friendly, got our car in immediately, and very reasonable prices.

Co
Review №36

Great job getting my car running again.

Sa
Review №37

Went in for a replacement of the window regulator on my 2000 Mazda Protege and they were done in a hour flat great place.

Te
Review №38

Had a GREAT experience with this automotive repair shop. We had our car in another shop for 8 days and they still didnt know why it wouldnt start. After paying towing expenses twice... I contacted John at Automotive Expert. He towed for a third time to his shop. I had just got home when my phone rang and it was John saying they found the problem and the car was fixed. WOW.... I only live about 10 minutes from his shop. We will be giving all of the work we need on our cars to this shop. Thanks John.Terri Goulet-Smith

Lo
Review №39

Great service, honest advice, and reasonable price for a college student!

Ch
Review №40

These men really know their stuff,and theyre very quick and efficient

ES
Review №41

They do very good work on your car

jo
Review №42

They will not help ANYONE with a bicycle tire, at least thats what the shop manager said.

Gi
Review №43

Economical and fast

Ja
Review №44

The owner is really honest. I dont go anywhere else.

Je
Review №45

Will never take my car any where else.

Br
Review №46

Good people

Mi
Review №47

Best Auto repair shop in the QC!!!!

An
Review №48

Good business, good business man!

Ca
Review №49

John Gotilla ROCKS ! ! ! if you ever need your car worked on HE IS YOUR MAN ! ! THANK YOU JOHN ! ! ! !

mo
Review №50

Good work

Ra
Review №51

Awesome work, friendly owner

De
Review №52

Great service

Ti
Review №53

He has saved my day many times!

Information
41 Photos
53 Comments
4.6 Rating
  • Address:1901 4th Ave, Rock Island, IL 61201, United States
  • Site:https://facebook.com/Automotive-Expert
  • Phone:+1 309-786-5992
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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