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My-Tee Automotive Service
1 Rockwood St, Rochester, NY 14610, United States
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My-Tee Automotive Service
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Ro
Review №1

My whole family has been using My-Tee for years. I have an older scion that can be a challenge to work on due to finding parts. Dennis and crew are always kind, exceptionally fair and honest in their work. Ive never had a bad experience. They go out of their way (no matter how busy) to provide you with fast, fair and honest work. Would never dream of using someone else. A++

An
Review №2

This was my first visit to Mytee. I made an appointment with them for scheduled maintenance on my Subaru. I was impressed with the work performed and the courtesy and integrity of the people I encountered there. The price for the work seemed reasonable, as well. Ill definitely be going back.

Ti
Review №3

Brian was knowledgable and kept me informed. Answered all my questions, helped me set things up for the future. Exceptional service! Will recommend to others.

Ja
Review №4

Mytee Auto is the best!Knowledgeable, reliable and friendly! I trust in the honest advice and services provided. Im able to get service quickly and be back out on the road asap.

Ja
Review №5

Best auto repair shop Ive ever dealt with. Courteous, informative, thorough. Their scheduling, communication and customer service is top-notch, and they actually care about their customers. Even though car maintenance is a pain, they make it less of a hassle. Bonus stars!

Ma
Review №6

Tired of getting ripped off at other auto shops? Look no further, this place is very professional, honest, and fair. Dennis and the team were transparent with me throughout the whole process. 10/10 would highly recommend

Je
Review №7

As always, my trip to Mytee was amazing!! Dennis and his crew are one of the most qualified, reasonable, and honest repair shops in Rochester. Dennis, the owner is also a super, nice, person and easy to talk to. He actually makes going to the repair shop a fun experience!!

Re
Review №8

MyTee is my go to. Dennis is always professional, honest and he & his crew do great work

Ka
Review №9

As a First Time Customer:Mr. Dennis and his team made my expense pleasurable and I feel that my vehicle is in excellent hands. I look forward to being a life time customer.

Sh
Review №10

Great place, Dennis and staff are knowledgeable and efficient. Been having my cars serviced here for many years. Highly recommend it.

DJ
Review №11

I wanted to come here because I didn’t want to pay a fortune for an exhaust replacement, and also the reviews. I was amazed with the work these mechanics did on my Grand Prix. They did a fantastic job with the exhaust and inspection!! It took about an hour just like they said. It was quick. Now my car rides smoother than ever. At any other shop it would’ve took longer. The reason why it’s 4 stars (I wanted to do 4.5) is that they gave me an inspection sticker for May instead of June, but no big deal. I still recommend coming here if you want the best service without being charged your entire soul for car repairs.

Pi
Review №12

This place is legit. Wont sell you anything you dont need like many of the chain places try to and priced fairly. My go to shop in this area.

M.
Review №13

MyTee Auto is a wonderful place to get your car looked at repaired especially for Women. They are an Honest Trustworthy Family business and stand behind their work and word. I as a women is very fearful when enter a car shop to get work done as most mechanics see Women and they see $$ as alot of us dont know what to look for and what the estimated cost(s) should be. Not MyTee Auto they walk you thru every step along with showing you the new and old parts. They even offer classes!!!! To Mr. Dennis, Mrs. Lisa and Family I appreciate you 🙏!! Thank you for making me feel comfortable about getting my car looked at and/or fixed. We need more Honest Mechanics in Rochester and you are a True Role Model.

Am
Review №14

Very professional and reasonable, prices.would recommend to anyone needing mechanical services thanks Dennis.

La
Review №15

Ive been going there since 1979. They do only whats necessary andn their prices are good. When they quote you a price they stick with it no matter what. I would not take my car any place else. And I highly recommend them.

Wa
Review №16

Dennis is and Great manger and CEO and he keep customers happy Ill tell all my family and friends to go there for great work.

Is
Review №17

Professional and knowledgeable. Dennis and his crew are great!

Ar
Review №18

Great service. These guys were able to repair my exhaust without charging an arm and a leg. Reasonable prices and friendly knowledgeable employees.

Al
Review №19

Very courteous and helpful

Er
Review №20

Dennis is always professional yet personable. I am always informed every step of the way and I have never felt taken advantage of or talked down to. I highly recommend this business, the owner and employees. I am always given options, not just told what needs to be done. I feel better going here because I always know where my money is going. Support local!

Mi
Review №21

Fair & honest work every time.

Ma
Review №22

Came in for an alignment, they did it within the exact time frame they told me. They even called me back within the next day to ask me how it feels. They certainly go above and beyond for their customers!The only reason I came to My-Tee was for the reviews and they certainly live up to their 5 stars!

Mi
Review №23

Love MyTee, love Dennis. Always great service. Honest guy.

Ma
Review №24

I was referred by a friend to this shop and Dennis, the owner, was very knowledgeable, courteous, and accommodating. My vehicle was inspected in a timely fashion. I would recommend this shop to everyone!

Pa
Review №25

Great shop that was recommended to us by three separate people. Service and pricing was terrific! We have been back with all three of our cars: Scion, Chevy and Honda and each time we were completely satisfied!

th
Review №26

Very honest, curtious, caring people. I definitely will be taking my vehicle there and no place else.

Ra
Review №27

Ive only been coming for the last 6 or 7 months but all the personal recommendations I was given have proven to be accurate. Courteous staff right to the mechanics themselves. Honest-they wont try and upsell a bunch of service that isnt necessary at the time. My two visits ended with me smiling as I hung up the phone, not a common occurrence when getting vehicles serviced.Its convenient to my work but Id travel to find automotive service such as this. Thank you Dennis and My-Tee!

Sl
Review №28

Best service ever

Gu
Review №29

Very friendly, very efficient, and affordable.

Pe
Review №30

More people come to this shop because they know the job will only be done if its needed. The labor rate is lower than average. The work is professionally performed by ASE certified technicians. Free tire rotations with oil change, plus all fluids are checked and topped off. Multipoint inspection with every oil change. Brake pad linings, tire tread measurements,They do it allThey check engine air filter and cabin air filters every oil change. People who come to mytee automotive can rest assured that nothing unnecessary is done to thier vehicle. They stand by their work. They do all kinds of repairs. They have new equipment and stay on top of the future needs of thier customers. Go to mytee automotive once and you will become a life long customer. They are family owned and operated. They are honest and trustworthy.

mi
Review №31

Most streight forward honest mechanic Ive ever experienced.

An
Review №32

I trust them 100%I always take my car to Mytee when I need routine maintenance or if I have an out of the blue car concern.Dennis and the crew always take great care of me and my car and I never feel like I’ve been taken advantage of. They always take the time to inform me of my options and talk about the best approach for long and short term items.

Ma
Review №33

Dennis, congratulations on being selected for the 2017 small business award. You and your employees are great. Your work ethic is top notch. I never have a problem steering people your way. Keep up the good work.

Ty
Review №34

Staff was super friendly but I made an appointment for a tire change that they told me would take a half hour and I waited around over an hour and a half they just kept saying it will only be a few more minutes.

ga
Review №35

Ive been going to Mytee for several years since Ive been spending 6 months a year in Rochester. Ive found Dennis and his team to be careful, thorough and efficient. They make sure I have the service I need to keep my car running beautifully from large jobs to small. They take great care to make sure that I get what is required making visits a pleasure rather than a chore. Their explanations are clear and I feel confident Im in good hands. Their quality of work is excellent and pricing is eminently fair and reasonable making me a loyal customer.

Li
Review №36

Great people and work!

Ro
Review №37

Ive known Dennis and his team most of my driving life. To pick up the phone and call for help, advice or routine work -- and to have the owner answer and respond -- is what makes Mytee so unique. Prices are fair, service is exceptional and I feel at home when Im there waiting. The team is always consistent and ready to help. I will continue to go to Mytee and recommend them to anyone with confidence.

An
Review №38

We have been visiting MyTee for years and years and we keep coming back because they are honest, thorough, reasonably priced and have integrity. If the work can wait till next time you come in, they will recommend holding off til next time. What’s not to like about that? As long as we own cars and live in Rochester, MyTee is the only shop for us.

De
Review №39

Best auto service shop around! They will treat you right, take care of your car, and do a great job at it!!! Highly recommended!

Je
Review №40

I have been to Mytee Automotive multiple times and have had a great experience with them so far! Everyone is very friendly and helpful, and prices are fair and honest. I would definitely recommend them to anyone I know!

Ch
Review №41

Always top shelf service at reasonable rates.

Ma
Review №42

The reviews are accurate. They are the only place I take my car. You cant ask for a more honest, trustworthy auto repair shop. I had my car towed there one time. They thought it was the alternator. When they figured out it wasnt the alternator they didnt charge me for the work since they hadnt fixed the problem. I almost cried when they had to send me to the dealership where it took them 10 days to figure out it wasnt the alternator and replace the water pump. Ive been going here for fifteen years and continue to go here even though there are other options that are far more convenient now that I live in a different part of Rochester.

To
Review №43

Honest and reliable! No surprises when it’s time to pay for your service. Don’t overpay at the dealer, call Dennis.

To
Review №44

Hard to add more superlatives to the ones already expressed, but Dennis and the crew are fantastic. They never try to tack on extra work, and theyll always tell you if you have a problem looming on the horizon. I think there are three generations of Williams family members there. I have them work on both of our cars without any qualms at all. Great piece of mind!

Te
Review №45

Dennis & co. were fast, friendly and knowledgeable, and I actually enjoyed hanging out in the reception and chatting with the staff and other customers. I also appreciated the email reminders about my appointment, and when the first reminder had the wrong time, it was super easy to correct it. Five well-deserved stars!

Tr
Review №46

I am more than blown away by the customer service that Dennis and Louis have given me since I started bringing my vehicle to their shop. They make you feel at home and are very warm and friendly! They take the time to explain things in detail and not rush you in and out. And even more so, I dont feel like Im being led astray or lied to. They are very very honest and have great moral character in their business dealings with the customers as well as professionalism. I trust Dennis and his team 100% and will continue to bring my vehicle there in coming years! They have gone above and beyond any auto mechanic garage Ive experienced. Hands down, the best place to get honest quotes and work on your automobile!!

Pa
Review №47

Honesty!!! Dennis and his group are all about taking care of their customers. I have been to so many over the years, and I have never seen one that does better by their customers. If they cant do it themselves, they will recommend to you where to go instead. You will find it very difficult to locate a better repair and maintenance facility!

Th
Review №48

TRUSTWORTHYThats really all you need to know.They offer a level of service you dont find in many places. They dont sell you what you dont need.

Em
Review №49

Ive been coming here for a couple of years now. Its been good so far.

Bi
Review №50

Highly recomended, very professional. Always honest estimates and repairs.

Br
Review №51

My Tee Automotive is a great place to bring your vehicle for service. Dennis and his team have serviced and maintained my Pathfinder the past 11 years. They are great and I highly recommend them.

Th
Review №52

My family has been taking our vehicles to Dennis & his staff for quite some time now. Not only do they go the extra mile to ensure their customers are satisfied they quickly become an extended part of your family. Would and will gladly recommend taking your vehicles to Dennis and his staff.

Ma
Review №53

Dennis and his crew are top notch. Super friendly with a focus on making sure the customer is comfortable with any work they do/willing to explain all work in detail. They have even fit me in multiple times on short notice when I was in a jam.

Jo
Review №54

These guys are the reason why I support local businesses! They are honest, prices are very decent, and they genuinely care. As a female, especially, I feel comfortable in trusting them and not having to worry about being swindled.I recommend them to anyone!

Na
Review №55

I cant say enough about Dennis and his team at Mytee. I can always call and ask Dennis questions about car issues and he is always willing to give me the best advice! I recently needed advise deciding on two different used cars for my daughter to drive back to college. Dennis looked them both over and told me exactly what the problems where. He is honest, approachable, helpful and his knowledge of car service and what is needed is wonderful. I would highly recommend Mytee Automotive. I would never go anywhere else for my families car repairs. thanks so much Dennis and Mytee crew! Nancy Corson

Sa
Review №56

Very honest shop. I would highly recommend it. My muffler was rattling and they fixed the problem with no charge! Obviously it must have been a quick fix, but it was very honest of them to not overcharge/do it for free!

M
Review №57

Mytee is the only shop I will take my vehicles to! I have been impressed with their honesty and quickness. The most recent repair bill I received was far below what I expected! Dennis and everyone else I had contact with were courteous and professional.

Pr
Review №58

It can be really tough finding a good mechanic. However, I’ve been going to MyTee for years, even after I moved out of the neighborhood. They’re always honest and don’t try to take advantage of you. They’re more concerned with retaining long-term customers than making a quick buck. Ive had difficult car trouble in the past and they worked with me to figure out the best solution and get me back on the road. My friends and family also go to MyTee and can attest to their positive experiences. They are every bit deserving of their 4.9-star google rating.

Pa
Review №59

The only shop to which I’ll ever take my car. Fast, friendly, affordable, and knowledgeable service.

Fa
Review №60

Dennis and his crew are always helpful and very friendly. Always a great experience with great results.

Ja
Review №61

I have been a customer for over 20 years. The service has always been efficient and knowledgeable. Once I went in for front end work, about 400 dollar, before they did the work, they informed me that due to frame rust, the car would not pass inspection in 5 months, This honesty is what is needed for the people that we go for service. Thanks guys.

Ma
Review №62

Its so nice to have an Auto Shop that can accurately diagnose the problem and they have never over sold me on repairs. If it aint broke, they dont fix it. Mytee is courteous and professional. They know their stuff.

Pa
Review №63

I have found my auto repair shop. After years of using dealerships because they had extended hours and shuttles, I gave Mytee a try last year because my father-in-law suggested it when I had a really high repair quote from a dealer. I wasnt even sure if I should keep the car. Mytees cost was a ton lower because they limited the scope of work to only what truly needed to be done and had a better shop rate. They saved me a new car shopping experience.Since then Ive gone back for minor diagnostic and repair work on both family cars, and I havent been disappointed. Great service, very friendly, fast, very reasonably priced. When you see Dennis at work, you can see he cares for both his customers AND his employees, which is a big deal in my book. Its contagious. I was stuck in a snowbank just outside their shop and one of the techs moving another car noticed me. Within seconds he was out of his vehicle and helping me get unstuck, with a smile on his face and a have a great day on his lips.When it comes to auto repair you tend to wonder a bit - am I getting a good deal? Is this work really necessary? I dont wonder AT ALL with Mytee. I am never going to another mechanic as long as theyre around. I recommend them every time I get the chance.

Ca
Review №64

Mytee Auto is the best! They are the most honest mechanics around and reasonably priced. Its the only place Ill take my car.

Br
Review №65

I am hesitant to write this review because I dont want anyone else to know our secret!! My-tee is great. They are professional, friendly, and trustworthy. Would never go to anyone else!

S.
Review №66

Great service, expert car knowledge. They are honest about your needs and solutions.

Cr
Review №67

Dennis and his automotive staff will get your car back on the road in no time! He will always give you the quality service and honest advice you want...but do not always get from other competitor auto repair shops.Thanks Dennis

Mi
Review №68

These guys are ALWAYS honest, kind, courteous and respectful. I have been going here for years and will continue to do so...

Ni
Review №69

Been going to Mytee for 13+ years! Denis and his people are amazing!

De
Review №70

Excellent car (and people) care!

Ri
Review №71

The most honest mechanics you will find. They do stellar work at reasonable prices.

Mi
Review №72

Always fast, honest, and fair prices for excellent and thorough service. They are always willing to explain recommended services, are available for appointments relatively quickly, and have extremely knowledgeable staff.

Jo
Review №73

Dennis and his crew are the best.

Ji
Review №74

Been bringing mine and my employers car their for years. Good honest service

Pa
Review №75

Great customer service. After work was done on my car, mechanic showed me everything that he did. We also talked about various car issues and he was very straightforward. Would go back in a second

Ti
Review №76

Dennis and crew do a great job! They care about there customers and have always been professional. I even send my 75 year old mother to them to service her car, that is how much I trust them.!!!

Ar
Review №77

Honest, reliable, friendly all coupled with a team of knowledgeable mechanics headed by Dennis who will make you feel like family. What more could anyone expect! I have been a customer of Mytee Automotive for almost 40 years.

Sa
Review №78

Wonderful!!!! Dennis was great, highly reccomend!!!!

Al
Review №79

I have been a customer for the last ten years. Dennis and his staffgo the extra mile to ensure you are a satisfied customer. I have referreda number of my coworkers there and I am glad I did.

Ja
Review №80

My wife and I have been coming to Mytee for several years. The shop is always clean and Dennis and his staff are professional, prompt and extremely fair with respect to costs. My wife has mentioned that she feels comfortable dropping her car off by herself and has never felt pressured to fix/buy anything. Furthermore, Dennis takes the time to explain the issue so that you feel comfortable with your options (even if that means delaying a repair because he thinks you can get more miles out of the part!!!)On several occasions they have fixed minor issues without charge and are always trying to be cost effective with repairs to our Honda and Volvo. After a recent break repair had a faulty break pad, they fixed it immediately and without charge.Highly recommend Mytee for anyone in Rochester that has car repair needs.

Je
Review №81

My change oil soon light came on, and I panicked! I called Mytee and Dennis got me in promptly ! The staff at Mytee is friendly, knowledgeable, and trustworthy!! Everyone in the waiting room have gone there forever, so that tells you how wonderful the service is at Mytee!!

Li
Review №82

Love these guys. Ive just started using them for my 2010 RAV4, based on a co-workers recommendation.

me
Review №83

Your treated as family and I have complete trust in the work. As Im sitting there waiting for my car to get done I notice so many customers that come in are greeted by first name and through the conversations you see the history of many long time customers.

Pe
Review №84

Fair, honest, Auto service that you can trust EVERY time...no reason to get a second opinion!

De
Review №85

Trustworthy to a fault; they will never lie to you, they will explain everything theyre doing along with all of the options you have, and they are not only skilled but quite obviously care about the work they do. I cannot recommend this place highly enough.

Ro
Review №86

I go to Mytee for all my car repairs. Dennis is a blast to talk to and all the mechanics know their stuff. Always an excellent price on service and no hassles about extras.

Je
Review №87

Ive trusted this place since the 70s. Never let me down.

Hu
Review №88

Excellent service! Trustworthy and professional.

Mi
Review №89

A great place for honest and professional repairs. We havent gone anywhere else for over 25 years.

Br
Review №90

Best service ! Fair costs!

Je
Review №91

Dennnis has continued to provide the best automotive repair service since assuming ownership of My Tee Muffler. Go there with confidence.

Ji
Review №92

These guys are the absolute best qualified friendly accessible come up what more can I say? Ask for Dennis!

Je
Review №93

Honest, friendly, and good mechanics. Highly recommend them.

Li
Review №94

This where I have my car serviced

Sc
Review №95

Thourough, Friendly, Honest and Economical ... All the things I appreciate about My-Tee.Ive been a customer for quite a while now and the experience is always first rate.Thanks Dennis.

Mi
Review №96

Always excellent service.

Ra
Review №97

This is the Cheers of the automotive world. Great service, knowledgeable technicians and honest advice!

RI
Review №98

Fair & honest shop!

Se
Review №99

Good shop. Honest guys.

Ed
Review №100

Great honest place to take your vehicle

Information
13 Photos
100 Comments
4.9 Rating
  • Address:1 Rockwood St, Rochester, NY 14610, United States
  • Site:https://my-tee-automotive-service.business.site/
  • Phone:+1 585-442-9360
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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