One of the most important things for me is to know where the good mechanic is when i live somewhere. For years i searched for something closer to me. This was the shop i was looking for.They are great about finding problems, follow all the rules when it comes to telling you wants going on BEFORE working, and they are not playing the “do two jobs cheap then screw the customer” sham that 95% of all shops pull.These guys are consistent, do good work and have a 100% no made up problems track record of doing the work that needs to be done to keep my wheels turning.With N&J auto they will never hit you with the made $600 doflipper charges. Nope they are straight shooters a rare gift in the world
Service was good the Man, Mr. Nick was nice l was only there about 30 minutes. Thank u
These guys are real honest,trustworthy mechanics...Good down to earth buisnessmen!!! Quality work&great personality!!!
Each and every service visit exceeds my expectations. Their work is consistent, reliable and I never leave unhappy. Their prices are impressive and very fair. N&J Auto Care are honest and continue to support the client instead of their own agenda. I can always count on them for an accurate diagnosis and a repair that is flawless. Job well done EVERY TIME N&J!!
Horrible and mean to meThe owner is rude, not sure if he is bias or does not like women or just women of color. Maybe he had a bad experience with a customer, but thats not my problem. They need to learn some customer service skills, and please do it soon. Only one time I went there a worker was kind but the other 2 times not good at all. Once I called and another time I walked in they were horribly rude and mean. If I could spread the word over a loud speaker for people not to go there, I would. Dont waste you time with these people.
Good guys take good care of you
Excellent work ethics, honest&quality service!!!
Moving here from out of town was hard enough. Finding a mechanic who provides great service and who is honest was the best thing i have experienced in this city. Thanks you are appreciated.
They were polite, quick and very good at what they do.
Great people and reasonably priced.
Very good and more importantly very honest mechanics, two hard things to find these days.
Every time I come to this place it’s like the old guy Nikko doesn’t want my business!! He’s impatient terrible customer service doesn’t know anything can’t answer any questions... but will have a 20 minute conversation with Russians!! Take your money elsewhere where they appreciate it.
They are great.
Good service 👍
They did work on both my ford f350 and my Impala. Ive been more than satisfied. They were fairly priced i dropped both my vehicles off around 9 and theyre usually done by 5.
Over the last year, these folks have been great to me each time.
Trustworthy and honest Owners who actually work on your car and they know what they are doing. Good prices too!
Fast reliable and honest!!! Can’t beat this place
Honest service at reasonable prices.
They are fair and always fix the problem... Honest people......very friendly I will never go anywhere else .....the best in Rochester NY
There the Best Auto Repair in ROCHESTER NY the Father Nik & son Soto,my Entire Family goes there (I will rent a car or take a bus before I go anywhere else to work on my automobile).🤗
Wonderful guys. Honest, helpful and always willing to work with customers. Love this place.
Went to my new car dealer ship and they told me I needed this, that and more. Primarily preventative maintenance among other things. These guys said no, no, no . You only need an oil change. You want an honest mechanic go to N & J auto.
Love going to them never feel cheated. Always tell you the truth about what has to be done to your car...💝💝
Absolutely love them ❤❤❤.... I go to only them
Great customer service. Nice people.
They are the best Ronnie my favorite repair shop
The best place for car repairs,and the prices are reasonable.
Very rude would give me the time of day to look at my car
Place is nice and so are the people.
Really reasonable price, and great mechanics
Always get excellent service
Great knowledgeable service
Great ppl!
Super helpful smart and nice