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Lakeside Auto
5401 Lakeside Ave, Richmond, VA 23228, United States
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Lakeside Auto

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Aa
Review №1

Scott and the team at Lakeside have been an important resource for repairs, maintenance and general advice on my ‘65 Cadillac convertible. They are the only folks I have needed in 7 years. Highly recommend.

Ro
Review №2

This is a great and nice atmosphere to get quality work done on your vehicle.

G
Review №3

This is one of those model mom and pop businesses that are legendary. Opened in 1929 by the current owners grandfather, it has been run by that family ever since. VIP Corvette sent my repair job to Lakeside Auto, and I have done whatever it takes to get Scott to do all needed work ever since then on my cars and my friends cars. And I go there from the opposite corner of town to get my work done there. All work is done with highest quality and at consistently lower cost than I expected. I have never had to return unless a part failed, and further repairs have been done quickly and without hesitation. This is the kind of place where we as car owners look for and stay with as long as they can stay open. They specialize in American performance vehicles, and they do restoration work as well as restomod work, but they handle my mundane maintenance jobs with the same great quality and very reasonable prices. I know that my own reputation is at stake when I write these reviews, but I make friends with this recommendation.

Ro
Review №4

Scott and his crew are tops in customer service. I purchased a 63 Corvette and Scott took time to go over the car with me to give me advice on purchase and service. I had several breakdowns and Scott was there for me to help me along. You can tell that he has trained his staff to give the kind of service needed to keep long-term customers. There is no doubt that I will be using him for all of my service. I’m a retired 50 year retailer and know that this is what it takes to stay in business as long as he has been in business. Thank you Scott for all of your help.

Da
Review №5

Fantastic company! I needed a harmonic balancer for my C5. I did my homework for who to trust in a 100+ mile range of Richmond Virginia who can do quality work, but particularly on Chevy Corvettes, and Lakeside Auto was almost always the answer. I interviewed Jeremiah and Scott at this establishment. I also did the same at alternate repair facilities. I chose Lakeside Auto: So glad I did. Professional, on time, accurate estimate.

Le
Review №6

Truly the best auto repair shop in Richmond. Very reliable and affordable. Thanks for all the years of service.

Br
Review №7

Lakeside Auto is the best. They are fair and do the job right. I can’t recommend them more!!

Wi
Review №8

Best Corvette shop around period.

Ne
Review №9

Scott and Jerimiah are the absolute best! We just moved to North Chesterfield and Ill gladly drive back to Lakeside Auto any day for honest, quality service!

Pa
Review №10

I Highly recommend Lakeside Auto. Ive been a customer for over 10 years. Good service, and decent labor rates.

Cu
Review №11

Best place in Va

Sh
Review №12

Scott is a personable and knowledgeable technician. He took the time he needed to accurately diagnose and correct my corvette’s issues. The shop is clean and well-appointed and his prices are reasonable as well👍.

Pa
Review №13

Weve been having them take care of our vehicles for literally decades!! The best in Richmond. Honest, honest,honest!

Ja
Review №14

Very professional, trustworthy and timely. They recommend only necessary repairs and offer guidance if you want to fix some things yourself. Highly recommend.

Br
Review №15

I just had break work done on my car by the guys at Lakeside Auto. I have been using them for years and each time I walk away saying what a great mechanic I have! They are honest, efficient and helpful. I have often found that hard to find in an auto shop. I moved away from the neighborhood 5 years ago, but continue to see them because a good mechanic is hard to find.Thanks guys!

Ma
Review №16

Scott was recommended, to the company I work for, by a fellow employee, to service our fleet vehicles. Ive been extremely satisfied with the service Ive received on the company vehicles. I started using Lakeside for service on my personal vehicle as well.

St
Review №17

I took my 1994 Corvette there for the whole time I owned it,15 years. When I bought the car in 1999 I went to ZIP Products and asked who is the best person to get to work on it. First thing they said was Lakeside Auto. After that nobody else touched my Corvette but them. The only reason I still dont go there is I sold the 94 Corvette and bought a 2014 Stingray so I go to the dealer, no offense guys. I really do miss Scott and Paul . Its nice to know whos working on your pride and joy personally.Steve Dyer

Ke
Review №18

Always great customer service. Very knowledgeable. Friendly and transparent.

Li
Review №19

Highly recommend them. Our family has used Lakeside Auto since we have lived in Virginia. They are the most honest and trust worthy mechanics around. Which is a rare find now a days.

Ro
Review №20

Ive had Lakeside Auto do several services to my Corvette including installing and fabricating an LS-3 engine with Tremec 5 speed as well as other suspension services and installations on my car. Their work is by far the best around. They perform their services in a very professional and clean manner and always treated me very well. Over the years I have had experience with several repair shops. The majority tell you they can do the work and are the best at it until its time for the work to be done, then tell you all the reasons why it didnt happen. Not here, all the staff at Lakeside treat you well, welcome you and your business and perform the repairs like you want.

Gr
Review №21

Great bunch of guys... Scott and his crew know what they are doing and are very professional! Ive been taking my vehicles to them for the last 15 years and they have always taken great care of me and my vehicles!! A huge thanks goes out to them guys !!

Mo
Review №22

We just moved to Richmond and our car started making funny noises before a road trip. I stopped by at lunch time before a holiday weekend and someone immediately helped me. He quickly diagnosed the problem, fixed it and with no charge (it was an easy fix), I was on my way! I will definitely be using these guys as our go to mechanics from now on. Thank you!!

Sy
Review №23

About a month ago I had my brake caliper replaced with Lakeside, during the process they seized my wheel lug nut and did not inform me about it. I later learned about the seized lug nut when trying to get new tires. I called Lakeside, informing them of the problem, and they tip toed around trying not to admit to the fact that they were the ones that caused lug nut to seize. All in all, I would not recommend their services based on the fact that they could not at least admit that there could have been a lack of performance on their part which caused the problem.

To
Review №24

I’ve been taking our cars to Lakeside since 1979. It’s family owned and run. I won’t go anywhere else.

Ge
Review №25

Being new to the neighborhood, I needed to find an HONEST Auto Mechanic. I hit the jackpot with the guys at Lakeside Auto!!I highly recommend Lakeside Auto to everyone!!

Ky
Review №26

These guys were great. My car suddenly needed repairs while I was driving through Richmond (a town I have no familiarity of) and I was up a creek. Lakeside worked me in first thing in the morning and had the diagnosis & repair completed in less than an hour. Their prices were reasonable, and they didnt try to screw me or upcharge. Its nice to feel like you trust these people when you are stranded, like I was. I would use them for EVERY repair if I was in the area.They are professional, very personal, reasonable, and trustworthy.

Pe
Review №27

Great service and prices. Never try and sell you services you dont need. Will even tell you when car not worth repairing anymore.

Ma
Review №28

On a recommendation by some Corvette parts guys in the area, I took my 1954 Corvette to Lakeside Auto to have my windshield replaced and the car tuned up. Scott assured me that he could do the work.I delivered the car on 8/29/16. A month later Scott called me to give me an update and next steps as the car was not running yet. The bill was up to $1,100 and he had no idea how much it would cost to complete but said that hed give me another update soon. From that point, the car sat, gathering dust and debris, convertible top unlatched and hanging over the deck lid. A couple of blankets were laid over the car covering about 60%.I stopped in around mid-November and still nothing more had been done. The windshield had been delivered 11/10/16. Scott told me that he had another project come in and proceeded to show me that. He said that he might need to charge me extra for the windshield if it was more difficult than he thought but he would start it next week and let me know. I said that I guess Ill wait to hear from you then. I again walked around the car now completely covered in dust and debris and tools, manuals and parts from the car in the next bay resting on the blankets on top of my car. I was extremely annoyed but bit my lip and waited. I could not believe the lack of care and flippant attitude they had. Who treats their customers cars like this, let alone a 1954 Corvette?On 12/22/16, after more waiting over another month, I stopped in again because I hadnt heard from Scott after my last visit as he committed. When I walked in, he immediately said yeah, I havent touched it. No apologies, no explanation, nothing. I asked what the issue was and he looked at me with a how dare you question me type look. He flippantly mentioned something about being busy with other clients cars. I asked if I could walk back and take a look. This time, he at least had a car cover over the car. Unfortunately, the dust, soot, and debris were still covering the car and the books etc were still on the hood. I noticed that the convertible top was still partially down/up and lifted the car cover to find two chips/gouges in the paint from the tops latches not being secured.I finally addressed the chips in the paint as well as the lack of work and care shown to the vehicle. Scotts response to me was I think its time for this car to go. I didnt think I herd him correctly so I asked him what he meant and again he responded with I think you need to get this car out of here. I was shocked at the lack of professionalism and the inability of this guys ego to allow him to respectfully address a customers concern.Needless to say, I had a flat-bed to Lakeside Auto within an hour and removed my car from their shop. As if this want bad enough already, I asked Scott about loading up the new windshield that was delivered to Lakeside Auto and he said I cant give that to you now. I asked what he meant and he told me that he took it to his house but that hed have it there for me to pick up the next day. I was and still am in shock that a business that seemed to come so highly rated would conduct themselves like this.******Beware, of these guys... use them at your own risk.******

Cl
Review №29

I have dealt with Scott on several occasions and each time he was honest, sincere, and delivered exceptional results. Very highly recommended.

Ma
Review №30

Great place to have your vehicle repaired, honest people.

Pi
Review №31

Who does the owner think he is?! Never been spoken to so rudely! He needs to learn see manners, his Mom certainly didnt raise a gentleman!

Da
Review №32

The guys here did a awesome job on my 81 formula firebird the changed my heads and stearing box timed my engine had my car back quickly they did wonderful job I will definitely keep using them

Ma
Review №33

Competent - reliable - reasonble and a pleasure to deal with -- My 2005 Mustang GT is in good hands!

Cu
Review №34

Great people to car repair

De
Review №35

The Wiess will treat you right

st
Review №36

This place had my car back on the road in minutes! Thanks for your quick service.

GA
Review №37

If I had to use an auto shop, this is the one.

ma
Review №38

Awesome people, always honest

Ro
Review №39

Great mechanics, very knowledgeable

Br
Review №40

I have been there many times...always treated well whether a big or small problem

Ca
Review №41

The only place in Richmond I trust!

Information
1 Photos
41 Comments
4.6 Rating
  • Address:5401 Lakeside Ave, Richmond, VA 23228, United States
  • Site:http://lakeside-auto.edan.io/
  • Phone:+1 804-266-2553
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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