user
Luis Auto Repair
647 23rd St, Richmond, CA 94804, United States
Appearance
Luis Auto Repair
Comments
Ma
Review №1

Louis is the man! His prices are great and his team works fast while doing a great job! After a few misses with other companies, I found my new local mechanic.

Mi
Review №2

Great Customer Service! Would hands down recommend. Very fast and honest work from Luis and his team!

Le
Review №3

I took my truck there supposed it was the radiator but turn out it was something else poor quality service!!! Not happy with my results!!!! Do not recommend it !!!!! Dont Go There !!!!!!!

DU
Review №4

I took my classic 1993 Winnebago Warrior to Luis Auto Repair to have the air conditioning repaired. When I picked it up a week later I was charged and paid for work done, however it was explained that more work needed to be done to make it work. While driving home I noticed marks in the upholstery of the passenger captains chair. I turned around and went back to confront Luis the owner and he said; I think maybe I know what happened. Maybe my dog got in and did the damage. Both captains chairs and the rug were chewed on as well. The sunshade for the windshield was also chewed on. The interior was all original and in pristine condition when I brought it in. He let his dog use my RV for its dog house! He offered to have it fixed by someone he knew. I explained to him that I would have the damage repaired by someone of my choosing and bring him the bill. He did agree to that.As you can see, the captain chairs have been repaired. I presented the owner Luis with an estimate of repairs and he wrote me a check on the spot. He apologized to me for not taking care of my property, while in his possession and explained that it was a mistake. Because of his honesty and attention to detail I have altered my original rating. I wish to thank Luis for his professionalism. ~DUG

Le
Review №5

Luis is such a great guy! He helped me fix my car and had very good prices! Not to mention they are really good at what they do! What would normally take the dealership days to fix Luis fixed the problem within hours !

Da
Review №6

Went to pick a car up had a wheel Bering changed and fluids top off and oil change .to drive back to santa ana ca .relly good place to get car fixed fast and serious about there work I recommend this place

Th
Review №7

Great job at fixing my transmission, Honest and quick in work!

Jo
Review №8

In the past 2 years, Ive had Luis Auto repair work on my Ford F-150 a half-dozen times. I usually have diagnosed the issue prior to visiting the shop. Consequently, I know that they are always conscientous and honest. They tend to be more reasonably priced than the name brand shops for small stuff like brakes and suspension, too. Support your local businesses when you can.

Ro
Review №9

Great service!

Ce
Review №10

I come here first every time I am from the Oakland area. They know what they are doing and give you a fair price. They are respectful and they are always able to help with my car. I would recommend to anybody.

Ri
Review №11

Ive never experienced such confidence in a mechanic. Didnt give me a high quote nor charged to inspect my vehicle. So many ppl come here & extremely busy. Luis communicates with great pleasure & troubleshoot with his skills through mental cognition. Flabbergasted by the work on all my vehicles.

TE
Review №12

When I went back to his shop to get a invoice of what he had worked on my car he refused to give it to me even though I had a right to receive one he also fixed something that I never aproved to when I confronted him he got very upset please dont go to Luis Auto Repair hes a very bad Mechanic and a thief he charged me $420.00 dollars to fix the problem of my car and my car is still not working!

ms
Review №13

Hes a rip off,half fix your car and charge you money for something that he didnt do.Pleace do not take your car there I had to file a claim against him. By the way the ABBB got involved and saw many violations and he was cited. They found that everything that he claimed that he did on my car wasnt done and he didnt have invoices for the work that he did that matched with mines because he threw them away because he didnt want to file taxes on All the money the he brings in. Any time he tells you you dont need a receipt and give him cash, well thats what hes doing.You always get a receipt because you never know when you have to go back to any shop on the work that they done on your car.(Just dropping a little Knowledge for Free) exspecially woman they think you dont anything about cars so they take advantage of that. But for some that do know they can still get over on you Im speaking of myself because I trusted Luis and was going there for many years and at the same time I felt he was getting over on me, my family members and friends. Yes he do good work and at the same time he half do it or hell have it to you have come back because they mest up something that he worked on. Oil change is nothing who can meet up oil change but when it comes to to big jobs like transmission, engine, catalytic when it time for smog be aware very aware.Please do get warranty and your invoice on everything I mean everything that hes doing. This is for people that want to be protected and cares about how & where they spend their money and get what they paid for, not pay for something that wasnt never done.

La
Review №14

I came to Luis because my sister spoke very high of his work in the past on her cars. I live out of town coming from Fairfield to have Luis look at my Toyota Highlander. I told him how my heater was not blowing out heat. I also let him know that I had previously had Toyota of Fairfield look at my car and another mechanic. I only wanted my heater core to be replaced or unclogged. Basically he misdiagnosed that my radiator was leaking, needed a coolant flush, thermostat, and gasket. After all this the problem was still not resolved. I was charged $440.00 and came back to get it looked at again. With more problems and guesses of what could be wrong. No true results I was very disappointed. I recommend you do research before you have anyone look at your car.

Pr
Review №15

This place is the best all the staff are great here the prices you cant beat if you want great service and great work this is the place I love getting my oil change done here my car feels like bran new again Everytime 👏👌

Gu
Review №16

Great quality of service.

La
Review №17

Started off of great, communication nice person but when owner isnt there you dont get the same service

Lo
Review №18

All you females this is the place to come to service your car honest man fair and do excellent work Im at ease here

Bu
Review №19

Louis is a good mechanic I only take my vehicles to him when needed.

an
Review №20

Perfect! I always cone here first my auto care even though Ive moved further away!

Bo
Review №21

Luis is highly sought aftet and recognized. Honest . like family

Ki
Review №22

Great and friendly service. A very trustworthy shop.

Je
Review №23

I was on vacation 2000 miles away from home when my jeep started making a metel rubbing on metel sound. I called luis auto and they said to bring our jeep in. Come to find out our brakes were bad and they fixed them within 2 hours at a low price. Plus they changed our oil. I would definitely recommend you go there to get repairs done.

Ca
Review №24

Ive been bringing my vehicles here for15 years, Ive always Been satisfied with the work & price charged. Luis doesnt gouge you.

Fa
Review №25

Its expensive, their budget are high. And the guy (i dont know if he is the owner) left my car open on the street and instead he brought to me I had to cross the street. He should has more kidness.

Ki
Review №26

The employees was very helpful but the problem still not fix they have very good service

Re
Review №27

Wont fix your car

Co
Review №28

Good service from the staff.

Do
Review №29

0 customer service

j0
Review №30

Travajan come. And they are not friendly. I. I complain. Everything. This. Come

ne
Review №31

Excellent work. Very kindly attends you

Po
Review №32

Very good service

Cr
Review №33

Excellent service!!!

la
Review №34

♥ ️ ♥ ️ ♥ ️ ♥ ️🦠 Superb recommended and reliable ♥ ️ ♥ ️🖤🖤🦠🖤🖤🦠🖤🖤🖤🖤

Information
23 Photos
34 Comments
4 Rating
  • Address:647 23rd St, Richmond, CA 94804, United States
  • Phone:+1 510-215-9887
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations