Friendly, professional staff. Honest and trustworthy - Was told to replace several parts by someone else, ended up a bad battery. Communicated well with me and was excellent value. Highly recommend this shop to anyone I know. Excellent service you do not always see now days.

Very honest and did what was needed .. Dont see that much these days. Very thankful for that.. Thank you very much! For my truck repairs now ill he coming back ! Thanks guys

GREAT PEOPLE - GREAT BUSINESS! They have treated me great for years and I trust what they say and their prices. If they say I need something I believe and trust their work and recommendations. I know the work is going to be quality and done in a timely matter. Cant say enough good about them.

Excellent service at a great price.

They are cheap and efficient, the elstro for all youve done for my jeep

So far so good. I will find out more this friday.

Excellent service. He has worked on my vehicles for over 10 years. I have found him to be honest which isnt always so in that industry.

Excellent service, friendly professional staff. They go out of their way to be helpful and they do a great job! Have been going to Elstro Auto for years and have always been very satisfied with everything they do. I highly recommend them for all of your auto needs!

Called for a quote. Called several places. No return call.

Knowledgeable staff, great rates, first-class operation

They are always honest and efficient when they do work for me.Thanks

Wanna say THANK YOU Matt, my family and I were coming from West Virginia, to Illinois, had car trouble in the middle of our trip, Matt and his team got us right in and back on the road with in a hour, had the part to the shop in 45 min, GREAT SERVICE!!!!!! THE HAYS FAMILY

Friendly, affordable, efficient, kind and HONEST! They also work on foreign cars! Been coming here for a couple years now and will continue to do so! Top notch!! Thank you!!!

I would highly recommend Elstro. They are very friendly, fast, and extremely knowledgeable. I have been there a few time and will continue to go. They have fair prices and go above and beyond with their customer service.

Truck running great.The team runs a great job notifying when each job is completed. 👍

Brought my car in for an alignment. They needed some extra parts in order to do it. Asked if I wanted them to go ahead and get those parts before doing the service and let me know what the added cost would be. Also asked them to try to get a tire off that was stuck. Very professional. I would also like to support a local business over a franchise store.

The crew at Elstro is professional, efficient, and customer oriented. An outstanding job repairing the truck alternator that failed when passing through the area. I selected this shop based on the Google reviews, and they exceeded all expectations.

Elstro Auto has been maintaining my vehicles for several years and I have to say every time I am satisfied with the work. Very Honest, Prompt, and professional. I would and do recommend Elstro to everyone that is looking for a good reliable Locally owned company to work on there vehicles.

Elstro did me a huge favor and disconnected a serious sensor issue instead of charging me 200 dollars for another one. They are cool in my book. Thanks guys

Honest & trustworthy technicians. Their prices are always very fair. We highly recommend Elstro Auto.

Best service in town! They pick my car up, drop it back off and have affordable pricing. I dont take my cars anywhere else.

Everyone here is very Friendly. Very Prompt with service. Got my vehicle in the same day. I would definitely recommend this business to others.Merry Christmas!! 🤶🎅

Great service i would recommend Elstro Auto to anyone. Thanks guys for getting our air conditioning right. Much appreciated.

I bought my very first car on my own from them! They were amazing to deal with and I’m glad I got to do this with them. Definitely recommend them if you are looking for a vehicle. They have their available vehicles online which makes it so much easier to try and decide what car you want. I definitely recommend them for buying a vehicle and car repairs!

Easy to make an appointment for service. Able to have the appointment at my convenience. Friendly service. I enjoyed the free drinks in the comfortable lounge area. Finished the service when they said they would. Discussed details of the service and answered questions I had.

Awesome staff, Great service. ASE Certified mechanics that really spend the time to diagnose and fix the problem. Highly recommend to everyone.

I bought a great car from them. They were very helpful and friendly to deal with. Elstro Auto definitely went out of their way to make sure that I was completely satisfied with my purchase. I would definitely recommend them to purchase a vehicle from.

Very kind people Matt was very professional and outstanding on our cars repairs and talking through in detail about what needed to be done and there was none of the go around that you normally get at other dealerships. Very pleased with service they have our business everytime👍👍😁😁😁😁😁

I am having service done on my vehicle today - again. Its a new problem - it seems one of my (older) vehicles develops a new problem at least once a month. And I need to keep them running.I am having the work done at Elstro Auto because Matt does great work, has reasonable rates, and always fixes the problem. He helps me keep all my vehicles in great running order.Ive been coming here for more than 5 years. Matt is my mechanic of choice. Even when he is not the mechanic performing the service, I know that the work will be top notch and the parts will be high quality.I highly recommend Elstro Auto for all vehicle service needs.

Excellent business and the sweetest people. Just bought a car from them and they made it easy and fast, Highly recommend!

Had major work done, very skilled mechanics, and answered every question I had. .super friendly. .would recommend this shop to anyone. .thanx for the great work!

Nice and clean place nice waiting area excellent service and friendly they got me in to mount and balance my tires in know time I would highly recommend them to my friends and family and I will definitely back

They are always diligent in working to find problems and fixing it reasonably. On time and reasonable.

Reasonably priced and not a long wait time. I recommend Elstro to friends and family.

Consistently excellent service.Thanks

Good place to go for mechanical work for your motor vehicle

Great service! I work downtown and having Elstro Auto pick my car up and return it is fantastic customer service. Matt is very reliable and trustworthy and takes pride in his business. I trust them completely!

Even though I really dont enjoy paying for car repair and maintenance...shocker...this company is very forthright and easy to work with. If they see something that needs repaired they will take the time to write up an estimate on the bottom of the bill, as well as take the time to speak with the customer, and tell them what all they found and repaired!I would highly recommend this company to anyone who need either car repair/maintenance or to do just a simple car detail! All around great company to work with!

I have taken all of my cars to Elstro since they opened and I would never go anywhere else! They are reliable, affordable and professional.

Matt is professional and a great mechanic. Prices are reasonable, especially for the experience level.

Good honest ppl who do a number of helpful services

Elstros is a great and trustworthy. I have taken my cars to Matt for 2 years and has never let me down. I would recommend Elstros to anyone!!

Theyre always very friendly and helpful, They pick up my car in service at while im at work and bring it back to me when there. Best place to have your car worked on.

Excellent service quick very friendly. I would recommend them to all my family and friends.

I am very pleased with service at Elstro Auto. A very honest, trustworthy experience with them.You cant always trust some of these garages in my experience. A customer for life. A 5 Star experience David Petty

Good mechanic I always refer people to use them. Have been a customer since they opened

Great family owned and ran business !! Very easy to work with and the work they put out is superb ! Highly recommend

Very personable, great price and prompt. Would recommend their services!

I miss having a dependable local mechanic. One of the only reliable things about Richmond in a positive light.

I always hated trying to find an auto repair shop that I could trust. I am not an auto person, and could easily be taken for a ride. I trust Matt Elstro 100%, there were times I thought I had an issue and he said, its fine and no need to change it out as it has plenty of life left. That did it for me as he could have replaced it and I would have been clueless. Plus their shop, the actual repair area, is cleaner than some restaurants I have been in. lets face it, if they care enough to keep their repair area spotless, then its clear to me they have pride in all areas of their business!

Very friendly, professional excellent service...has nice waiting area!

Matt is Awesome....Grea service & never have to wait.... Definitely a Great establishment..

Fair pricing and good customer service!

Elstro Auto is by far one of the best family owned businesses in Richmond, Indiana. The staff at Elstro Auto always go the extra mile when caring for my vehicles. All of their services they offer are top notch. I recommend them to anyone looking for a quality company that works hard for their customers and are extremely focused on making the customers pleased with the service. Matt & Ashley Elstro are great people focused on caring for the needs of the Richmond Community. Dave Vanover with all his auto sales expeience is a great asset to the Elstro team as well. He is helping make the car buying process as easy as possible for his customers. If you are looking for an experienced automotive sales and service center trust the great team at Elstro Auto to be YOUR family auto care center.

They are friendly and they know what they are doing I take my car here every time

Excellent service. Matt is hands down one of, if not the best around.

Great place for service. Love my new truck from there.

So far good will see how long repairs lasts.

You know that feeling when you know the mechanic is mucking you over but you cant prove it? Well I didnt feel that way here!

1st time going to Elstro Auto. Very pleased with service and a fair price. Confident I will use them again in the future.

Only great things to say about Elstro Auto! This family owned and operated business is a wonderful asset to our community.

Service is great! I recommend Elstro to all my friends and family!

Honest mechanic, right here folks. I wish these guys were in Indianapolis, they would have a very loyal customer.

Great people and also great to work with!

Excellent shop, amazing staff. Highly recommend!

I took my sons car there about two months ago to get a oil change and I was watching them work on the car and I seen some kid put on the drain plug with a impact, very unprofessional. Will never go back.

We limped into Richmond Indiana at 6 pm on a Tuesday. And everything was closed. Using a basic Google search we found Elstros Auto and parked the car right before the car died. When we arrived the next morning, Matt was quick to assess the situation and worked us in as soon as he could. He worked quick and got us out before noon - within only a few hours. We cannot thank him enough for all he did for us.In addition, the garage was very nice - clean and accessable. We were approached by a lady (I didnt catch her name! Im so sorry) who was very accomadating and showed us the bathroom, lounge and offered us water for our puppies and us. They definitely were the bright spot in a bad situation.

Great place very kind company

Enjoy having my vehicles worked on here quick, friendly, and fair.

Great place for any auto auto needs!!!

VERY over-priced compared to other shops in town.

Wouldnt take my vehicles to anyone else.

Nice cars and very professional!!!

Great

Extremely Nice, Trustworthy, and Affordable.

CLEANEST SHOP AROUND!

I have been dEaling with Matt since he opened on South 5th Street. I have never has a breakdown! He fixes it before it breaks.