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Car Care USA
21028 W Bellfort, Richmond, TX 77406, United States
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Car Care USA
Comments
Jo
Review №1

Tried and trusted car repair place. Nice customer service and management.

Al
Review №2

Professional, friendly service every time I visit. Never been disappointed. Wish I could give them more stars!

Ti
Review №3

I love the small family run feel here and they are generally priced very competitively

Vi
Review №4

Friendly down to earth customer service. Delivers quality work and honest feedback. They don’t try to scare you into services or needs. Stand by their work and words. Hard to believe these days that a business can do the talk and the walk.

M.
Review №5

Since they are close to me, I take vehicle in for oil changes. Somehow from the last oil change to a few weeks later 4 of the transmission pan bolts were missing, which was discovered by a mechanic I have used for over 20 years. I took car to him because there was something leaking from under car, after car care USA changed the oil. Never had any leaks until the last time I went to Car CareUSA!Transmission bolts don’t just fall out!I called car care USA. spoke with a particular person, who told me he would talk to the owner and call me the following day. No one called.Not sure I can trust them anymore!

Cy
Review №6

When referencing the workers, the shop name literally describes the intentions of the workers. Theyre really attentive to the customers needs.

Pa
Review №7

I have been going to them for years. Their work is top notch, reliable and prompt. Their prices are fair and reasonable. And their people are friendly, polite and trustworthy. I wouldn’t even think of going elsewhere.

Jo
Review №8

The attention was great, the price was very reasonable and the turnaround time was excellent. It was refreshing that there is a place lets you know whats the actual issues are and avoid pushing unnecessary services or repairs. This was my impression as a first time customer at this location. Great job guys.

Ju
Review №9

Very professional and courteous service on the car inspection recently. Will use them again.

Dw
Review №10

The staff is always fantastic! Ive never had a bad experience!

Pe
Review №11

Seems like a good place now to take your car very reputable and they do things by the book and theyre reasonably priced I couldnt ask for a better mechanic

Ke
Review №12

I highly recommend Car Care USA. Ive always received outstanding Customer Service and mechanical service. Very knowledgeable staff and veteran owned. Semper Fi!!!!

Mi
Review №13

I Googled certified mechanics and God led me to Car Care USA. I called and spoke with Jason and he told me they work on all types of cars. I was so pleased to hear that! I took my car in for the repair needed and discovered they are a Christian business. God is good! They are honest, friendly and professional! I was pleased with the repair done to my car. I have found my new mechanic! Thanks guys! Keep up the good work the Christian way! --Melissa

Hi
Review №14

Friendly and professional service.

Da
Review №15

Extremely pleased! The service was performed quickly and completely. My new “go to” shop for all my vehicle maintenance.

Os
Review №16

My experience was wonderful and job well done!!!Ray was cordial and courteous. It was midday Friday when l got there. I needed an oil change and state inspection. He said that there is an hour and a half wait to which I responded ok’Waiting area is clean, quiet.and comfortableLess than an hour I was called and my truck is ready!!!Surprised and pleased with the excellent service and prompt time promised (early)I’m very satisfied and pleased with this professionalism for a first time customer!!!You guys have my support and will spread among my friends family and neighbors!!!👍👍👍👍👍

Gi
Review №17

I will recommend and I always do to anyone who needs their cars looked at. Car Care doesnt only takes good and honest care of your vehicle, but theygenuinely care for you as a person.This place even have a box for prayer request!Thats Awesome to me!!!I will never take my car anywhere else unless for insurance purposes.

SO
Review №18

Nice guys ... Very professional and did my car inspection .

Fl
Review №19

Great service! Today I actually came in for an oil change with a coupon received in the mail. To my surprise I actually received a lesson regarding the different types of oil and got a better quality of oil for a savings. They also gave advise of potential problems that I should be aware of. I feel so blessed for the savings and education!

Va
Review №20

I just love this place and people there. The best customer service

Il
Review №21

I have to say, this is an extraordinary business. I just needed my front license plate bracket installed because I just moved here from a state that does not require a front license plate. They did a fast and very good job and refused to take any money from me. I gladly tipped the gentleman that helps me out of sheer principle. I highly recommend this business because they do it the right way. Customer service is all.

Ra
Review №22

Great place for anything you need done. Great people. Just took my wifes van to them. After another mechanic said it was a sensor problem with the a/c and he wanted 200 to just look at the problem. Car care did it for way cheaper and it wasnt even a sensor problem. You can trust these guys.

Me
Review №23

I live Car Care USA. They are always so welcoming. They keep you informed every step of the way and best of all, no price gouging!! As an ex-mechanic I dont except BS and I can see it from a mile away....they are great and I wouldnt take my car anywhere else!

Ga
Review №24

Great service! Second time having car worked on here. Car was towed from overpriced dealership. They gave me an over the phone quote. Service was quick and price affordable.

C.
Review №25

My vehicle was shutting off unexpectedly - while idling and while in park. Super scary & random... so I took it to Car Care USA on my day off and explained the shenanigans. Ray Jr & their staff was attentive & responsive and clearly explained to me what their diagnostic approach would be. They found one issue and the repair cost was extremely affordable. I picked up my vehicle later in the day and will definitely go back without hesitation if I ever need to. This business is run with professionalism, integrity & kindness. I had a great experience and you will too.

Ja
Review №26

This was my first time going here. My a/c went out (blower motor). They diagnosed the problem within a hour. After giving them the okay to go ahead with the repairs, they finished the work in about two hours! I was very impressed with this repair shop. Very honest, reasonable prices, great communication and great customer service. Ill definitely use them in the future for oil changes and any repairs needed.

Ev
Review №27

Went for an oil change with no appointment. I only waited a short time. They even reminded me to update my inspection which I had completely forgot all about.

An
Review №28

Went to this place a few times for inspection and the process was quick and efficient. People running the place is friendly. I live in the neighboorhood so the location is very convenient. Would recommend.

Ap
Review №29

Great group of guys friendly, caring and most importantly honest I recommend them to anyone who ask me if I know a good mechanic. I do not trust anyone else to touch my vehicle GREAT JOB FELLAS!!!!

An
Review №30

Great customer service. I took my car there on a coworker’s recommendation. I purchased my 2006 Accord last year and wanted an overall assessment of the car. They called me and explained the major needs and recommended a course of action in a very detailed way. I will definitively take my cars there.

El
Review №31

Im new to this area so i decided to stop here. Im glad i did. I was in and out right away. The service was superb and so was the employee who helped me. I would highly recommend.

Al
Review №32

Welcoming, professional, fast, and effective. I love this mechanic shop.

Vo
Review №33

Honest men

Ka
Review №34

Amazing people Donald is an amazing mechanic.. thanks guys!!

An
Review №35

The service here was fair. It would have been better if the pricing was a little bit upfront but not a huge difference in the quote. Received my car back smelling of cigarettes Which I really hate the smell of. Would have been 3 stars if there was no bad odor.

Ci
Review №36

I’m on a super tight budget. They explained what was wrong and level of importance each item was, so I could budget my repairs. I had several Repairs done that day. They were so friendly and knowledgeable. I highly recommend them, and will DEFINITELY be back.

Ky
Review №37

This place is awesome! They have taken care of myself and my wife for years now. John C., John G, Robert, and James...all of you are great! My wifes SUV has over 160,000 on it, and these folks are helping us to keep it going strong. Id trust them with any work I need done, because they go above and beyond. Very fair and honest. Thats exactly why I drive clear across town just to get to them. Id recommend anyone to give them a look.

C.
Review №38

Friendly staff! Very fair and honest with repair and cost. Had rear brake pads and power steering flush on Q50. Done within a couple hours. Will definitely come back for any future car needs. Highly recommended! Thank you Car Care USA.

Kr
Review №39

Was very impressed with Car Care USA! Those at the front desk where so nice and willing to chat and help me decide what I needed to do with my car. They offered refreshments while I waited and the front desk girl was so sweet and even shared her personal stash of hot chocolate with me when I asked if they had any . Did not feel pressured at all when they did a full look over of the car and came back with suggestions of what needed to be taken care of in the next 20k miles. I really appreciated this as none if it was necessary at the moment and I felt like they actually cared about what is best for me at this time and not just getting more money now. Great job guys and thank you !

Mo
Review №40

Wanted to get a module replaced. I was 1st quoted @141 then when my car was in the shop price went up to $400 then it went up to $725. No service was provided. Poor service and communication all around. I had done business there for few years but not anymore.

Re
Review №41

Trustworthy, honest and respectable mechanics. You can’t ask for better people and service. Best value and price. They are the best.

Re
Review №42

I brought my car in for a list of repair and routine service items and was pleased with the services provided as well as the pricing. The business is well organized from reception through diagnosis and repairs. The owner (ray jnr) went the extra mile to fix a loose panel on the car without charging. I would recommend the business and return for future services.

ch
Review №43

I have been getting service at this location for about 10 years now. For me it is rare to find a shop that can trust. John and Ray have always seemed to have my best interest at heart. They evaluate and provide their expert opinions as if they were making the same recommendations for a family member. Great Service, Honest and they stand behind their work. could not recommend any higher!

sh
Review №44

I have had several experiences with this business. They are true professionals, and experts in their field.Each experience has been met with courtesy, understanding and a willingness to treat your vehicle as if it belonged to them.Its unfortunate that this rating will not allow me to leave 10 stars.THEY ARE REALLY THAT GOOD.!!!

Am
Review №45

They get the job done. They do what they say. I have been satisfied with the service that they have performed on my vehicles.

Bi
Review №46

The best care of our automobiles ever. U can trust these guys & Thats a big deal nowadays. On top of that, their honesty far outshines any other experience I have ever encountered in getting my car worked on. God bless Car Care USA

Mi
Review №47

If you want a reliable mechanic that doesnt charge you the earth then get in touch with this team! They wont disappoint!

be
Review №48

Ive been a car owner/ driver for 36 years. Ive followed this family run business to 3 locations through 17 years. I consider myself very lucky to have happened into their shop all those years ago. They never sell, and they never invent issues to make more money like so many places do. You need an auto service shop that is honest, with integrity, and does excellent work, this is the place. You can drop your car off there with complete trust.

Ja
Review №49

Car care USA was efficient and very reasonable in its prices. The waiting area was clean and neat. Free wi fi, and plenty of reading material. I got my oil changed and I was in and out in about 25 minutes.Fast and friendly! I will be returning!

Da
Review №50

Needed quite a bit of preventative service along with a few repairs. John Austin handled my cars needs and finished the job quickly. He kept me informed of the repairs progress which helped a lot. Couldnt be happier with my experience. Thank you!

El
Review №51

I went for an state inspection today expecting a long wait. I received Quick service and great customer service! Thanks guys!

Ja
Review №52

Nice clean shop, great service with knowledgeable techs. 1st time customer and they made a customer for life!

Da
Review №53

Hard to find a shop that has it all but this shop does. John is very knowledgeable, honest and treats you as if he has known you forever. Quality work performed with quality parts....

Br
Review №54

Fair and timely. Would recommend to anyone that’s looking for honest, fair-priced car repair.

Ad
Review №55

Service was wonderful!! They went out of the way to get the work done in a timely and professional manner. Will be taking my future business back to Car Care USA

ch
Review №56

This place is awesome! I was in a hurry yesterday and needed an oil change quickly. I called and spoke with John and he said bring it up. I dropped off my truck and ran an errand with my son and returned to USA in about 30 mins. When we arrived the oil change on my truck was already done and it was parked in front ready for pick-up. Ive used USA several times and the service and professionalism has been great. They are my car care pros when I need one and I recommend them to everyone.

Ch
Review №57

Fast and Efficient! Ray the owner was honest and detailed about my repairs. It is nice to know there is a place you can truly trust your vehicle is in good hands. Extremely affordable and the work was done quickly. Refreshing to find a business that truly cares about their customers!

Ni
Review №58

Thumbs up to these guys at Car Care USA. Ive always received great service here. Before today I only ever got oil changes here, but today I had them repair a muffler and an Air Conditioning sensor. They took my car same-day and had it running great in only two hours, and they charged several hundred dollars less than other places in the area were going to charge me. I have a few more jobs I need to have done on my car soon, and I will definitely take it back to them.

Te
Review №59

I have heard and read many greats reviews on this business so I decided to give it a try and was definitely not disappointed! I took my daughters car in to get serviced and from beginning to end, they were very professional and courteous. As a female, I always get the feeling of condescension when I take my car in but at Car Care USA, they took the time to explain and made me feel reassured that I took my business there. Their service was very reasonable and affordably priced and our car runs great! I will highly recommend them to friends and family! Thanks!!

Ca
Review №60

Service was great and they took care of my concerns. They also recommended some other items that my vehicle needs. Would go again.

Jo
Review №61

I normally dont post reviews, but these guys are so great! They honored my warentee with a smile, and they never try to cover anything up or make me haggle on the price for days (like our last mechanic did). They are friendly, professional and take ownership of the work they do. I highly recommend them.

Fr
Review №62

Fast and friendly service. John was very professional and knowledgeable. I will definitely come back here every time I need their service, and I will recommended to my family, and friends. Great place!!!

Ch
Review №63

Always a great experience, regardless of the work being done. Pricing is always very competitive and the customer service is impeccable. John and Ray jr are knowledgeable and constantly going above and beyond. I recommend Car Care USA to all my friends...beacuse its a place where they treat you like family!

Dr
Review №64

Trustworthy, honest and respectable. You can’t ask for better people and service. Best value and price.

Vi
Review №65

Fix things right the first time!

Jo
Review №66

Just moved here from Ohio. Great experience on my first visit for emissions. They had both our cars in and out in 10mins each. But most importantly, they had very friendly and helpful customer service. Will definitely be back!

Ke
Review №67

These guys are awesome! They service our company fleet and Ive been taking my personal vehicle to them as well for the past year or so. The owner, John, is great. He is very helpful and accommodating. When we send a Tech to have their vehicle serviced, they never wait. He gets them in and out and for HVAC service company, we greatly appreciate that. For my personal vehicle, I had a really bad experience at Christian Brothers (got completely ripped off!!). I dont worry about that at all with Car Care USA. I feel confident and secure using them and would highly recommend to anyone. I finally found a mechanic I can trust and that is everything.

Mi
Review №68

Always a great transaction

Sc
Review №69

These guys always take care of me in a timely fashion and do great work. Highly recommended

Re
Review №70

Im glad we broke down where we did! Were from out of town so when we broke down on the toll road we googled mechanics and Car Care USA came up as the closest. I called to see if they could service a Subaru with an apparent radiator problem. John came out quickly and got us to the shop safely. After checking everything out they determined there was a leak in the radiator and it had to be replaced. They got the parts ordered and got to work.They gave us a car to use so we were able to get food and take my toddler to a park for a while. John and Donald did everything they could to distract my daughter from boredom while we were waiting at the shop. The customer area was clean and spacious with a small library.You dont plan these things but Im so grateful these guys did everything they could to make our unplanned stop an inconvenience instead of a disaster. They got us fixed up and able to drive home the same day. This morning, John called to make sure we had made it home safely. Quality service from quality people. I cannot recommend them enough.

De
Review №71

They were quick and very friendly! I will definitely be going back here again.

Br
Review №72

Experienced professionals did quick and detailed repairs to our minivan saving us hundreds over dealer repair costs. Honest and courteous staff. This will be the only place I get repairs done on our cars from now on. Hard to find a place like this around the Houston area these days.

On
Review №73

Great experience! The staff was very friendly,professional and quick. The place was clean and comfortable also.

Ch
Review №74

Drove my vehicle in for an inspection. The time that I went was perfect, just one vehicle ahead of me, had enough time to go and grab a quick bite and the vehicle was ready when I got back. A+ Like the Terminator said, “I’ll be back”.

De
Review №75

Ive gone here mostly to fill up my tires with air and maybe a couple of times to get my state inspection. Everything went smoothly and everyone is pretty nice. I dont go here for more because I have points with my cars dealership.

Ha
Review №76

Great and friendly service. Ray and his team always take care of us! Thanks again!

Ch
Review №77

Had warranty work done at dealership and they told us our brakes had 20% life left. They also quoted us at about $300.00 to replace them. Then we went to Car Care USA to get a quote. First of all these guys are down to earth people and friendly. We left our vehicle with them and about an hour later they told us to come back and pick up the car. They told us our brakes were fine and didn’t need replacing at all and explained to me and my wife what shape our brakes were in. We came by and picked up our vehicle and costed us absolutely nothing.My wife and I moved to Richmond and were worried about finding a good mechanic. Safe to say we found a good mechanic for life with these good and honest guys!

Ma
Review №78

Blessed to find a jewel in a hay stack. Great service and very honest. Fair price for a great service. Thanks Donald!

Eu
Review №79

Its very convenient for me because I work right behind car care and when I drop my car off I can rest assured that my car is in good hands. I recommend car for your car service and put my stamp of approval on your service..

Pa
Review №80

Very friendly, professional and the work was completed promptly. Will be back for future service needs

Me
Review №81

Needed to get a new horn for my husband’s truck. John gave me a quote and said they would have it within a few hours. The new horn sounded bad; so he said leave it with me and we will get one that sounds better. The new one was $30 more, but he offered to cover the difference. Who does that?! Tell everyone you know to go to Car Care USA!

Ly
Review №82

These guys were very helpful and office staff very nice. They did a great job figuring out the problem with my VW Eos and fixed it in a timely manor. I would highly recommend this place for any car problem. I have definitely found my mechanic for any future problems with any of my vehicles.

Ju
Review №83

I am new to the area and this was my first time using Car Care. The service was quick, the staff was friendly and the cost was affordable. They’ve got me as a customer for any future repairs.

ja
Review №84

They are always super friendly and take care of me every time. I don’t ever feel pressured into different services and appreciate how they always make you feel like family!

Ca
Review №85

Friendly people. The experience is much better than what you get in the dealers or Jiffy Lube for that matter. Just honest hardworking folks who Care about their customers and not reaching some quota.

ro
Review №86

I cant say enough about this place! Not only are they efficient, but John is AWESOME! Friendly, knowledgeable, and professional! I highly recommend Car Care USA!!!!

tr
Review №87

Very good place to go with your car.

T
Review №88

Great service and friendly staff. I took in my 04’ Chevy Tahoe for an oil change. It’s about $17 and some change. It’s a tad higher than Christian brothers automotive but the difference is you can get in and out here. At Christian brothers, you will have to set up an appointment and it take about 20-30 min for a 5 minute job. Only complaint I have is the furniture in the waiting room is really uncomfortable. It would be worth the small investment, in my opinion, to change the furniture to make waiting more pleasant.Other than that, I like the place and will take my vehicle here anytime I am in the area and need work done.

KA
Review №89

In & out in a flash, they always take care of business quickly and efficiently.

Br
Review №90

Love this place! Been going to them for 15 years and have never been disappointed. Super honest guys!

Ch
Review №91

Love going hereAlways take care of what I needFeels very honest

Va
Review №92

Was in and out real quick, great customer service. Very friendly staff!

xi
Review №93

Nice price, quick and great service

Si
Review №94

I have been using Car Care USA as my mechanic for nearly 20 years. Fair, honest, and dependable. Certainly cant ask for more.

En
Review №95

Great customer service and most important honest work!

Be
Review №96

Ive been taking my vehicle to these guys for several years and have always had a great experience! Their prices are fair and the work is excellent.

mi
Review №97

Had issue with metallic grinding noise. Went in not knowing what it might be. They called me 45 min later and had figured out the issue. A metal BB had some how gotten into the drum. There was an opportunity to say I had brake problems and charge for unnecessary work, but I walked out only $58 spent for the time and quick fix.

ma
Review №98

Truly professionals...polite.....fully knowledgeable .....honest...very generous on service charges....i fully recommend them...thanks.

RI
Review №99

Kailey was very courteous and friendly. Had an inspection done very quickly.

Ju
Review №100

These are are great. Rebuilt our engine and got it covered under the warranty. Amazing team of mechanics!!!!!

Information
31 Photos
100 Comments
4.8 Rating
  • Address:21028 W Bellfort, Richmond, TX 77406, United States
  • Site:http://carcareusa.info/
  • Phone:+1 832-595-6666
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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