We recently bought a convertible here and had a great experience! Jim Jensen and Vince McDonald were a tremendous help! Jim was very knowledgeable in convertible ownership and Vince explained to us how to get some money back on a previous warranty purchase. Very happy with our purchase!

Clean and the salesman, Glenn was awesome. They could have done a better job cleaning my vehicle being that it was straight out of the showroom they missed quite a bit. The seats were dusty.

Vince and Brian were INCREDIBLE! The customer service was above and beyond. We love our new Range Rover Velar 💖 We would highly recommend working with this dream team!

I just can’t recommend service from here. It was difficult getting someone to tell me when I could pick up my car and they were rude about it. I asked because the last time I was in for service they ended up not completing on time and had to keep it for 2 additional days. I just wanted to know so I could plan it in my work schedule. To top that all off, they didn’t wash the car after a major service. Never has that happened elsewhere. I’d recommend driving to the other Jaguar location for sales or service.

Salesman Brian Kime and finance manager Vince MCDonald were both knowledgeable, professional and no doubt dedicated to the Jaguar symbol and especially to us as first time buyers at this dealership.

Excellent car buying experience from start to finish. Being treated as a serious buyer was important to me after receiving the brush off from another luxury dealer. I cant say enough about the professionalism and support. I love my new F-Pace! Special thanks to Diane Arnold and Vince McDonald!

This was probably the best car buying experience I have ever had. The entire staff was fantastic, from Jim and Wally on the sales side to Idaliz and Sara on the finance and management side.Both Jim and Wally followed up with me on questions I had and were very attentive. They all made me feel very welcome, didn’t try to oversell anything and treated me like a friend even though I had just met them all. Cole was super informative in explaining the technical function of my new E-Pace which has been an amazing vehicle. He didn’t talk down to me knowing my technical background and broke everything down for me very well as this was the first car I have had an infotainment function in.I would recommend anyone looking for a luxury car from Jaguar or Land Rover to go to this Richfield location as everyone involved was amazing. I was never intimidated or pressured at any time. The entire staff knew what I was looking for and blew me away with kindness and patience at every turn! I can tell that my continued interaction with this staff will be meaningful and very pleasant. High marks as well for Idaliz being an Iowa Hawkeye fan. We have to stick together in Minnesota ;)

From the start of an inquiry to the final drive off the lot, Jaguar Land Rovers customer service far exceeds any competitor. I was looking to buy a used car that was not a jaguar or a land rover. This did not change the service I was given. Jen Edwards was pleasant, patient and thorough when working with me. She took the time to know the bells and whistles of my car so she could show me. Vince was great in finance and even beat my rate from credit union. All in all the best experience in car buying I have had. I will be back again.

What a welcome from the moment I pulled in, to the moment I signed papers. Kind, professional and energetic sales professionals...attended to my every question or request!

We had a FANTASTIC experience buying our vehicle, Brian Kime was so great to work with. He was responsive, professional, and attentive to meeting our needs. Vince Mcdonald was also amazing, he made sure the financing process was quick and efficient and he got us a great rate. We walked away feeling confident in our purchase, both in quality and price. We highly recommend Richfield Jaguar Land Rover, ask for Brian!

Knew exactly what I was looking for, and had such a smoothe and easy buying process!

Just got hung up on by the service department while trying to get the radio code for a 97 xk8 i had just picked up

I had an absolutely wonderful experience working with Jim Jensen, Dave Nixon, and Vince Mcdonald when I purchased my car. Jim has a seriously impressive knowledge about Jaguars. He took a great deal of time with me to make sure I not only heard about all of the bells and whistles, but also the great safety features the car had to offer. As a woman, and the car buyer that day, one thing I loved is that instead of defaulting and just talking to my husband, he spoke directly to me about the car. And he made sure he was addressing my questions and my priorities. We visited three other car dealers that day after we met Jim and the customer service we received paled in comparison. Unfortunately it was Jims day off when I went in to purchase the car but Dave was gracious and walked me through my final questions and the sales process. Vince, in finance, did a great job explaining my options and being patient with me while I walked myself through my decision making process. All in all, I cant say enough good things about my experience at this dealership.

Jaguar was overheating, bubbling in the coolant tank and loss of fluid, instead of checking what causes those symptoms first, days later they say your head gaskets are blown. Your bill is $465

Well to be honest with you, the whole experience was something wonderful. I was all set to buy car from someplace else. On my way there I thought I would place a call. Stop by, take a look. Make sure I was doing the right thing. From the moment I got on the phone, until and even after I took delivery. Frankly I was spoiled! Care, patience, treatment, top notch. Coming from me, that is saying something cuz I am demanding. Wally was and from now on is my guy. But I am sure they are all very good. No comparison to the other place I was going to. Do yourself a favor. Be like me take a moment to be spoiled!

Land Rover Richfield was an absolute pleasure to work with. I was looking to purchase a Range Rover remotely as I live in the Des Moines, IA area. Both my salesperson Julie and finance associate went out of their way to help me get everything ready so that I did not have to spend a lot of time at the dealership once I was able to arrive; they even helped me get a better rate than my local Credit Union would give me.Great Dealership; Great Associates; Great Treatment!!

Erin, Vince and Idaliz did a great job getting us the information that we wanted in a timely manner and most importantly, listening to our needs. Highly recommend them.

Bought a Certified Pre-Owned Jaguar XF from Jim Jensen. What a car—taut, fast, and loaded.The car had just arrived at the dealership and needed some work on its tires, paint (chips), and body (dents). Jim ensured that the car was brought up to the CPO program’s high standards and the car now has new tires and is like new.I have been a satisfied longtime Morrie’s Saab client and plan to be a satisfied longtime Morrie’s Jaguar client.

We have absolutely loved working with everyone at this location! Their service department is an absolute dream to work with. And when we went to trade in our Jaguar for a larger Range Rover we have the pleasure of working with Diane Arnold for a fantastic experience! Vince with finance was also wonderful and went above and beyond to help us as well!We can’t say enough good things about our experience! Thank you Jaguar Land Rover Richfield!!

Recently purchased a pre-owned vehicle and received above and beyond service provided by our Sales specialist Glenn Brantley and our Finance manager Vince McDonald.Both were very amazing to work with and we appreciate their patience and working with us. Very happy to the agreement and purchase of our vehicle and would highly recommend this dealership and working with their outstanding staff.

They where able to get me in to figure out why my key fobs stopped locking and unlocking my doors. The people there are very helpful and nice. I highly recommend this location.

Great location! Jim Jensen and Sara were extremely helpful and honest throughout the purchasing process.

Purchased headlight for Jag Type X provided VIN trusted I would receive correct part. Long story short it was the wrong part, was told I could not return. Part was never used. Im out 650 bucks.

From start to finish this is a very efficient shop. Unfortunately I has some issues come up in my maintenance check. Staff explained the issues, showed me in a video of the issues, felt comfortable making the fixes. Just a great experience. Staff was very friendly and helpful.

I would highly recommend this store. I had an amazing experience. James Jensen was so helpful. They provide the best service. Jim is very knowledgable and dedicated to world class service.

I started going here in early April and felt like the people were very interested in a happy customer. They are helpful, flexible, and go the extra mile to make sure Im a satisfied customer. Ive already been here for service at least 3 times, and each time was a great experience.

Customer service and return contact is terrible after. They were nice while I was buying. Still waiting for call back on questions...that was August 6. The guy who fixed my rims was great... he doesnt work there...

Top of the line dealership with a professional staff to match. Bought a Audi from Jim, he has more knowledge about these cars than anybody I’ve ever met. Definitely will do further business.

Had an Amazing experience. David Nixon was so helpful . Highly recommended. They provide the best service.

Their service department is top notch - was 5star service the minute I pulled into their service bay. Also greatly appreciate having the option to communicate exclusively via text due to my chaotic work schedule.

I am very happy with my Jaguar F-Pace. The place was very good and had good inventory to browse through and fit to you needs . Jim worked me with the process and he was very helpful through the process of purchasing and followup..Overall i had a very good experience.

During this pandemic, Jaguar of Richfield has gone above and beyond to make sure they deliver exceptional service to their customers. I for one will be a return customer for a long time! Good job adapting to the situation, and for being essential in these times. Thank you!

First class F-Pace S vehicle and first class service!

Customer service was excellent. David Buckstein was very professional and helpful. I am glad i found the place. Now I have peace of mind knowing that theres JLR service center I could trust and could go to whenever. Thank you so much.-E.N.

Took my 2019 Range Rover in for a service call. Dave Bukstein helped me. Could not have been more impressed with the service department. This new facility is beautiful and run like a top notch professional business. I got my problem solved and was in and out quickly. The experience was made all the better when compared with the other, non-Morries, Range Rover dealership in Golden Valley!!The new dealership in Richfield also has 100s of new models for saleI had a chance to see the top floor inventory of new vehicles. Having access to see hundreds of vehicles while indoors, away from Minnesota weather, is genius. I will buy my next vehicle from this dealership!

Never experienced such an Excellent service in any dealership. Dave Bucstein (Service Advisor) and Monte Ferguson (Shop Foreman) were extremely superb in detailed advising the required service to my Jaguar XF. Keep up the good customer service.

Very responsive and helpful Even though I wasnt able to purchase a vehicle this time because the truck I liked was a bit out of my budget I will definitely consider visiting this place in the near future Thanks you guy!

Really happy theres a Rover in Richfield! Tone and Monte have been incredible to work with - good guys that care. Thanks for your help!

Brought a Audi truck from this dealership after I brought the truck engine light oil light etc.. came on brought the truck back to have it fixed everyone was so mean. At the beginning before I brought the truck everyone was so nice I guess it’s a money thing with this dealership not about the customer 👎🏾

Great experience at Morries Jaguar! I like them way better than the other dealership in town!