Jordan at T&T is honest as the day is long. He is always thoughtful, a great communicator and explains everything so well. I have been taking my cars for servicing here for years. Finding the right support in life solves half of our problems in life, the right car mechanic, the right doctor, etc. You dont need to look any further. Once you get your car taken care of here, you will be a lifer. Jordan is also well aware that money is an issue for most folks. He is cost conscious and very fair price wise. He also will tell you about any upcoming repairs that will need to be dealt with in the future (especially for our beloved older cars). This is someone who has my back and wants me safe on the road. He is my car doctor!
Went to this place a few times, first couple of times were fine, got tires done for what seemed to be a fair price. Last time I went in, and it will be THE LAST TIME, all I needed was my passenger side mirror replaced. Jordan Was going to charge me $90 for mirror, $200 for labor because he had to get into the door panel. I agreed, he said it would be done in 1-2 days. I called 3 days later as I received no update, said he ordered the wrong mirror and couldn’t get a call back from junk yards with the correct one. I immediately checked Amazon, there was my mirror for $50. I called back, told him this and got my car. I replaced the side mirror myself in less than 10 minutes, watched a YouTube video, just popped off a panel, undid 3 screws, put the new mirror on, then put the screws and popped the panel back on. Done. He was going to charge me double what my mirror actually costs and didn’t even think to order parts from Amazon, no follow up, and going to charge me $200 for 10 minutes of work. Very disappointed at the dishonesty, lack of ingenuity, and unprofessionalism. Thought this was going to be my go to auto shop, turns out they just care about upcharging. Find a better, more fair auto shop that cares about its customers.
My car completely quit on me after work as I was merging onto the highway. Does it get more inconvenient than that on a Monday during rush hour?! T&T sent a tow as soon as they could despite it being shop closing time. They called me the following morning with a diagnostic and started repairs that day. I was able to get my car back the next day by my lunch break. I really wanted to avoid putting any more repairs into my old car, especially an alternator and the labor it entailed due to the inconvenient placement in my old ford taurus, but I felt completely supportive of giving T&T my business. Everyone was friendly, professional, and just seemed genuine. I was given options and advice along the way to make the choices that suited my needs. I will definitely be using them in the future for maintenance and repairs.
Great gas station and mechanic. Has 93 octane and a awesome repair garage. Will be taking my car here for any maintenance needs in the future.
Mechanic was very informative and friendly. One of the more trustworthy auto shops in town.
Very honest people that work here I would recommend the place to anybody
Ok... the pump on the right in the picture? I couldnt get my card to work. The gentleman in the office came out & put my card in. Its all in the snap of the wrist! Lol.
Needed a tow (again).... They always do their best to fit me into their schedule and be as prompt as possible.... 😁 They are authorized AAA and I think that might get priority.... It is also an independent/reputable/neighborhood repair shop that has a very faithful following of repeat customers.... 👍 😁
Highest octane gas in Richfield 93. Clean efficient staff are alway friendly.
T & T Auto, where have you been all my cars life?! It turns out you have been right in my back yard this whole time! I only wish I would have found you years ago. I have a 2003 Hyundai Elantra. Several months ago I was told by the dealership that serviced my car that I had an oil leak and needed to replace my engine with a new ($8000) or used ($6000) engine. Since the Blue book on my car is only like $1500 I said no to that. They said to check my oil every other fill. I started doing that. Over the course of several months I only added 2 1/2 quarts of oil. Well, I should have noticed that the accumulation under my car indicated more than a small oil leak. It turned out that the extra liquid was due to a leak in the radiator as I found out a few weeks ago when my car overheated while I was on the freeway and smoke started pouring out of my engine. It shut off at the top of the exit ramp. My sister brought some coolant and I was able to get it home (about a mile-and-a-half). I figured that was it for my Elantra and I said my sad thank you for your service goodbyes.Out of curiosity I called my dealership to see what a new radiator would cost. They quoted me close to $800. I didnt think it would be worth putting $800 into it if overheating had affected the rest of the motor. I started using my Moms car while trying to decide what to do. I drove by T&Ts on 66th and Portland and thought, Maybe I should call them? I ended up bringing my car in and speaking with Mike. He told me I had dodged a bullet and that no other damage had been done to my car as a result of overheating. What a relief! Mike put in a new radiator and it only cost me $310! As opposed to the almost $800 that the dealership wanted. Mike also brought up the issue of my oil leak. He said he didnt agree with the dealership that I needed a new engine. He said in his view the leak was in one of two places. He could clean the engine and determine where the leak was. If it was in the easier place it would be about $210; if it was in the harder to get at place it would be about $900. That $900 would include changing the timing belt, which most likely needed to be done based on the mileage on my car (170K). I am so completely impressed. They put in my radiator that same day and told me to let them know if I wanted them to work on the oil leak. Meanwhile, the battery in my Moms car died. They replaced that the next day. It was as if I was their only customer! Mike is very good at thoroughly explaining what the issues and the options are. Oh, and get this. The car dealership had said that my Moms tie rods were loose. Mike said that he would look at them and if they were just a little bit loose I could let that go for now. But if they were very loose he could replace them. Well, it turned out that they werent loose at all. Now, obviously, even a slightly dishonest car dealership would have replaced the tie rods and taken my money. Not T & T! They have proven themselves and gained a customer for life! I have already told two friends about them and will continue spreading the word! An honest car repair shop does exist! And its right here in Richfield! T & T Automotive!
Jordyn will pick up your vehicle and drop it off when it is finished. This guy has my trust when it comes to inspection on my shuttle Vans. I would recommend this place to my values friends.
Family owned local business that I trust do all my auto work! They have a quick turnaround time, dependable work and have reasonable prices. I also use their heads station for all my fill ups.
Went in to get the car checked before a long road trip. Great service, responsive to calls, polite and quick. Would definitely recommend!
Jordan saved the day for us when our truck left us stranded 90 minutes from home. He was so kind, pleasant and a safe driver. He got us and our truck back to Upscale before the impending storm hit. 5 stars Jordan.
I had called 8 other places sadly before T&T. All of the other sites did not want to do the job and tried to charge me an arm and a leg for it! T&T showed up within 10 minutes of my call and was very professional! My driver was amazing and super friendly and was the best experience I have ever had! If I need a tow, Im definitely calling these guys!
I cant praise Jordan, owner of T & T Automotive highly enough. Hes the most honest, reliable, mechanic Ive ever known. As an example -- I brought my car to the dealer because of a Factory Recall. I specifically told the service dept. I was there only for the Recall, I didnt want anything else checked or done. I was ignored, and a safety check was made, at which time I was told the transmission fluid was very dirty and should be replaced. A few months after, I had an air bag Factory Recall so I had to go back to the dealer. Again, a safety check was supposedly done, and nothing was mentioned about transmission fluid in spite of the fact I had done nothing about it after the first Recall appointment. This week I went to Jordan to have the oil changed and all the fluids checked. He did his usual exceptional job, checked everything and assured me everything was fine and theres nothing wrong with the transmission fluid. I wouldnt take my car anywhere else. Jordan, youre the best!!!! Bonnie Erickson
T&T is the ONLY place I trust to take my vehicles. They always explain exactly whats wrong, and give you all the necessary information to make the best decision. That check engine light can be scary, but knowing that T&T is out there, makes it better. If you want a place you can trust to do great work for a fair price, T&T is it.
These guys are awesome! Have worked on several of my vehicles over the years. Great service and always find the root cause of an issue quickly and affordably. Also, very honest and open about the work they do. Even make referrals when they dont think they are the right shop to do certain kinds of work.
Older Mercury Sedan needed new wheel bearing - called 5 other places in the area - T&T had all other vendors beat to the tune of a few hundred dollars. No shenanigans, service guys were friendly, communicative and great to work with. Inquired if my car needed anything else (shes 16-years-old) and they didnt try and sell me on anything else.
T & T Automotive is great. Jordan does quality work with great prices. My husband & I have had great service there for many years. Highly recommend T & T Automatic!
Great place! Jordan is the best!
Superior service! You wont get duped by this firm. Jordan is honest & upfront about your vehicles issue and the cost.
Jordan saved the day for us when our truck left us stranded 90 minutes from home. He was so kind, pleasant and a safe driver. He got us and our truck back to Upsala before the impending storm hit. 5 stars Jordan.
I went here for the first time this week and everyone was super helpful. Initially I just needed an air hose and a quick show on how to fill up a low tire. A tech came out and filled them all up for me!This was a huge help for me because I have a double knee injury and kneeling is difficult for me. It was a cold and snowy day as well, so I was extra appreciative as my joints we particularly bad.Everyone was super friendly and I will definitely be back! =)
T&T staff was extremely helpful. We were selling our old car to my younger brother and wanted to have the car checked out for safety, etc. I asked T&T to rotate the tires and give it a once-over, fully expecting to pay extra for the service. They gave it a thorough inspection, road-tested it, evaluated the condition, everything. In the end they only charged me a small amount for the tire rotation. Staff was very accommodating and helpful - definitely will be returning for all my mechanical needs in the future.
Five star Jordan and all his co-workers amazing honest and the job gets done correctly always good service. Highly recommended.
Went in 5pm yesterday asking about a tow and service for my vehicle. I stressed it was in a lot and it had to be towed. He told me he could not tow until late at night and AAA gives them enough business. He told me to go to Bobby and Steve’s or Chief. I reiterated that I wanted it serviced at this shop. He shrugged his shoulders and looked at me like I was not wanted at this shop and my business did not matter. I cannot believe he did not care about my business. I was stressed and needed my car moved and he didn’t even show empathy and tell me if I could get it there they would love to service it. Just “call Bobby and Steve’s or Chief” I am loyal to local shops and this was an awful experience and I will never be back. I would not employ morons that do not care about building your business. Now my car is at Bobby and Steve’s at the request of your employee.
Ive always stated I will give any mechanic my repeat business if they treat me honestly and fairly. As others stated, Jordan and his team tell you the truth and give you options before anything has to be fixed. Ultimately the decision is yours. However you can trust they are giving you everything they know about your issue and from all their experiences. Then after all that I would ask them, “Now knowing all that, what would you do if you were me? I trust his answer as much as I would my Brother who is a mechanic or my father who just knew everything :). On top of all that, they stand by their work 100%. For example: Lexus garage (brought in for a recall) surprised me with a “you need to replace all your breaks”. They said they were worn so bad I shouldnt drive off their lot. I did and went immediately to T & T Automotive. My family was heading on a 2300 mile road trip and wanted to know from Jordan what he thought. Answer: They are getting warn down and will eventually (soon) need to be replace. However, there was more than enough left to handle the mountain driving and the 2300 miles. One Colorado trip and 4 months later I stopped into T & T Automotive and had our breaks replaced. I wish every business was this honest and trust worthy.
Jordan is the head mechanic and has been there forever. He along with the other employees are great to work with and are very fair with pricing without gouging you like so many other places will.
I love supporting local family businesses like this. Mike was my rescue angel today. I had a low tire pressure warning and he filled all my tires for me since I had no idea which one/ones. Mikes help reminded me that this world operates due to acts of kindnesses like his. I was so happy I forgot to fill my gas tank! I will do that after work.
Amazing service. Took my car there last year for a tire patch, only cost $18. Had to take it again this year for the same tire, but had to get it replaced. Ended up replacing all four tires for a reasonable price. My exhaust system also had been rattling and they fixed it without asking/charging me for it! Would recommend this place for anyone.
Jordan and the rest of the staff here are outstanding. Gives free estimates. Tells you when something is not worth fixing. He does skillful work. He is accommodating and helpful. He is friendly and understanding. Most importantly tho, he is completely honest and up front with me. Having Jordan work on your car is like having a trusted friend of family member that will always be honest with you. For example...he tells me when I can do work myself and will advise me on how to do it! Sure the building is not glitzy and fancy like Bobby & Steves, but the service makes up for it.
Most honest auto repair shop I have ever dealt with.
I have taken my subaru to Jordan at T & T for ten years and recommend him highly. He explains issues clearly, and is honest and ethical.
If you want honest, dependable work done at a fair price...THIS the place. Ive been going there since 1984. I took my cars to Jordans dad! Jordan is just as competent as his father but better looking........ I totally trust these guys. They have gone the extra mile for me each and every time. I have overheard conversations with customers and each and everyone was treated with respect and given options for their repair. Great guys.
Wow, great experience! They were very friendly, knowledgeable and up front about the repairs.
Really fair pricing and nice staff! I also went here a 2nd time because I thought my car had a gas leak. They put 1/2 a tank of gas in to check it and I was charged less than $40! Diagnostics included. 10 our of 10 would recommend
I cant express how much of a great experience I had with T&T Automotive!!My driver, Tony, was quick to: respond via phone, arrive, and hook my vehicle up to the tow truck. Also, he was really nice and courteous.I needed a tow on Saturday night (12/21/2013); four days from Christmas. The following Monday (12/23/2013) I received a call from Jordan, the (manager?/owner?), who said they were going to waive the remainder of my bill, and only accept the $30 I paid in cash up front.Jordan explained that Tony requested to help me out if there was a way; since I expressed that money was kind of tight at the time. There has never been a tow company, or driver, that has done that for me.If you need a tow in the Minneapolis area; call these guys. Theyre quick to respond, efficient, courteous, experienced, and the staff is excellent.
Need a jump? Need a tow? You need T&T Automotive. These guys are the best and they are honest. I am so glad to have such a wonderful gas station/repair shop/tow service close to my home. I highly recommend this shop and tow service.
I love these guys. They do a great job and most of all are very honest. They provide quality and affordable service.
Honest and trustworthy! We all know how hard it is to find a honest mechanic in your area. Well, thanks to their reviews I gave them a try.I brought them in with an issue that I felt needing fix, from a relative. They got me in the next day, and in the morning called to explain to me why I didnt need to spend my money and there was not a problem, I just had misunderstood. Then, they invited me to show me exactly what they were talking about, potential future fixes that might be needed, and showed me how to check my oil. They sent me off and I had to pay nothing as they did no work on the car.SO appreciative and grateful. I will definitely be coming back for help!
Conveniently located and competitive gas prices
Called in about a tow and talked with Jordan at first. He told me it would be 30-45 minutes for the next tow truck. Called Mark’s towing and they told me half hour as well, so I went with T & T to give a local business in my community my business. Two hours go by and no tow truck. Called in 3 times after the initial call. Never get Jordan again and the guy I talked with was about as worthless as they come. Tells me he has no way to get in contact with the tow driver nor could he tell me how far out they might be. Wasted an entire night waiting for a tow that never came, nor could I even get one update on the status. Only thing making this a 2 star is that Jordan was super nice on the first call.
T&T Auto is the BEST! Great service, great mechanics, great EVERYTHING! I recommend all my friends & family to T&T Auto. They happen to be close to my house so I am able to get there easily, however, it is worth the extra drive for the extra great service! I do not know ANY of the employees personally, yet they make me feel right at home!
Always very willing to help out. Everyone is very nice there. If something doesnt need to be fixed right away they say that. Very trustworthy and fast service. The only place I will go.
These guys are great they do great work and are honest and prices are fair, Jordan and both mikes ate awsome to work with.
Great work and fair priced, very trust worthy place. They found an electric vrelim i had in one of my vehicles
Always reliable and trustworthy. Will always go back when I can even though I’m a little out of the way.
This is the only car place I have ever been that made me feel like I was getting the full truth and nothing but the truth! Jordan is a fantastic person and superior mechanic! I wouldnt go anywhere else!
Locked my keys in my car (ugh Mondays). AAA sent T&T! Service was 20 minutes earlier than quoted and my keys were out of my car within 3 minutes of arrival. Curteous and fast!
Such a great experience! HONEST mechanics and staff. I paid LESS than they quoted me. Couldnt be happier! (and I am a tough customer!)
This is the only place Ill ever take my car, they are honest trustworthy, and completed the repairs very quickly. I accidently overpaid and left, they called me immediately to let me know.
Pumps don’t work. Tried to pay at the pump with two different cards and it was incapable of reading either. So I thought ok, I’ll just pay inside, that’ll work. I hit the “Pay Inside,” button, and the pump said “One Moment Please.” I stood there for a couple minutes, and the message persisted. I assumed the guy was helping someone else, so I continued to wait. After another few minutes, I peeked inside, and noticed the guy was just standing there. I gave him a wave, and still the pump said the same message.At this point I was flustered, so I went inside and said “Hey, I’ve been trying to pay inside for several minutes, can you let me do that?” The guy seemed confused, and said I had to prepay instead. I reminded him that I hit the very functional Pay Inside button, and he just regurgitated what he said again. So then informed him that prepaying didn’t work, and asked one more time if he’d just allow me to pay at the pump. He refused. Fed up, I left.In short: this place is a waste of time and should be avoided at all costs.
T&T helped me out when I locked my keys in my car. They came out to my office so quickly on a very cold day. I cant thank them enough! Thank you!
Great service, honest & reliable repairs. Ive been here several times for maintenance & repairs on my vehicle and well be going back.
Great communication, honesty and quite fair pricing! Jordan is awesome! Thanks, T &T!!!!!
The people that work here are awesome and willing to help they always have a warm open relaxed feel and are easy to carry conversation with and the technicians know what theyre doing
Horrible and lazy. Waited 5 hours for them to show up, and the guy got out for at most 30 seconds and claimed he couldnt tow it and left me. Marks towing came with the exact same rig in 15 minutes and took care of me in no time. Do not use them, they are lazy and rude
Thanks to everyone who stops by and or uses us we really appreciate your business .. feel free to ask us anything ! we are here because of the awesome customers we have and will always base our business on honesty and doing the right repair the first time with no upsell .we think we are great we hope all customers think that too ..
I had a emergency for my van. They get the job done but they are to pricey
Very honest. Good guy, great work
We have a 10ft van have hard time finding place for wash or maintenance place for it. This place was the most affordable and professional customer service we found for our minibus thank you!
Very friendly and helped me with an emergency fix right away. Would highly recommend them.
Good, honest, fast, and reliable repair facility
T & T Auto, where have you been all my cars life?! It turns out you have been right in my back yard this whole time! I only wish I would have found you years ago. I have a 2003 Hyundai Elantra. Several months ago I was told by the dealership that serviced my car that I had an oil leak and needed to replace my engine with a new ($8000) or used ($6000) engine. Since the Blue book on my car is only like $1500 I said no to that. They said to check my oil every other fill. I started doing that. Over the course of several months I only added 2 1/2 quarts of oil. Well, I should have noticed that the accumulation under my car indicated more than a small oil leak. It turned out that the extra liquid was due to a leak in the radiator as I found out a few weeks ago when my car overheated while I was on the freeway and smoke started pouring out of my engine. It shut off at the top of the exit ramp. My sister brought some coolant and I was able to get it home (about a mile-and-a-half). I figured that was it for my Elantra and I said my sad thank you for your service goodbyes.Out of curiosity I called my dealership to see what a new radiator would cost. They quoted me close to $800. I didnt think it would be worth putting $800 into it if overheating had affected the rest of the motor. I started using my Moms car while trying to decide what to do. I drove by T&Ts on 66th and Portland and thought, Maybe I should call them? I ended up bringing my car in and speaking with Mike. He told me I had dodged a bullet and that no other damage had been done to my car as a result of overheating. What a relief! Mike put in a new radiator and it only cost me $310! As opposed to the almost $800 that the dealership wanted. Mike also brought up the issue of my oil leak. He said he didnt agree with the dealership that I needed a new engine. He said in his view the leak was in one of two places. He could clean the engine and determine where the leak was. If it was in the easier place it would be about $210; if it was in the harder to get at place it would be about $900. That $900 would include changing the timing belt, which most likely needed to be done based on the mileage on my car (170K). I am so completely impressed. They put in my radiator that same day and told me to let them know if I wanted them to work on the oil leak. Meanwhile, the battery in my Moms car died. They replaced that the next day. It was as if I was their only customer! Mike is very good at thoroughly explaining what the issues and the options are. Oh, and get this. The car dealership had said that my Moms tie rods were loose. Mike said that he would look at them and if they were just a little bit loose I could let that go for now. But if they were very loose he could replace them. Well, it turned out that they werent loose at all. Now, obviously, even a slightly dishonest car dealership would have replaced the tie rods and taken my money. Not T & T! They have proven themselves and gained a customer for life! I have already told two friends about them and will continue spreading the word! An honest car repair shop does exist! And its right here in Richfield! T & T Automotive!
Probably kind of a thankless job but I know I sure appreciated Ray going the extra mile to rescue me at one in the morning, timely and courteous.
Their motto is We Fix Cars. In other words, We dont fix what isnt broke and we dont try to sell you stuff you dont need. We tell you what the problems are, what the options are, we give you a fair price for the work, and we get it done on time. Isnt that how its supposed to go?
Absolutely wonderful, honest, fairly-priced shop.
Honest and trustworthy. They will repair what needs repairing and thats it. I will only go here.
Trustworthy service at fair prices. Will be back!
Fast and affordable...No B.S.
The best mechanic work.
Reasonable auto repair and caring employees.
Great local owned place
I had them but air in my tires.
Highly recommend.
Great Service, Honest work, Reliable
Unprofessional and unreliable. Never use them for any service, unless you want more damage to your vehicle.
Free air- and its not out of order!
Rockstar automotive team...
Friendly Business
Gas, mechanic on duty.
Fast service
Wonderful