user
Car-X Tire & Auto
6645 Penn Ave S, Richfield, MN 55423, United States
Appearance
Car-X Tire & Auto
Comments
Ju
Review №1

Very nice employee showing me some minor damage under my Honda CRV. Fast oil change, more expensive than I thought it would be. But...I will be back because of the great personal service!

Co
Review №2

The service was quick, staff was very friendly. I really liked the service my car got. I would go back to them. I was happy.

Ta
Review №3

These guys are smart, polite, fast new have we had a bad experience, The guy named Al gave me advice and it actually worked, they are always on point.

Jo
Review №4

Brought van in for shocks/struts all the way around and wheel alignment. After picking up I noticed a small knocking noise and the van was still pulling to the left. A few days later I returned and said I hear a knocking noise and it pulls the left still. I asked if it needs sway bar links the mechanic takes me to the back points out the rack and pinion and says this is why it’s pulling and making the sound you hear. You need to replace this not now but soon and gave me a bill close to 2k. No refund for a pointless wheel alignment not sure why they’d still do a wheel alignment if the rack and pinion isn’t good or going out. Now some time later I bring van in to get inspected to see what all work I’d need done. Turns out it is a sway bar link n nothing is wrong with rack and pinion. If you value your money save it and don’t go here to be over charged and work done that doesn’t need replacing.

Ba
Review №5

They did a great job. Provided a thorough estimate complete with pictures. Got the job done on time. Also nice they have a shuttle service.

De
Review №6

Amazing knowledgeable and easy going experts. Tune up and fuel system flush. Very pleased. I will be back.

Ch
Review №7

I went in with a problematic battery Saturday at 3:30 and they were closing at 5. I figured they couldnt look at it that day and could wait until Monday, but they surprised me by calling me about 4:40 to say they could replace the battery. It was great they could get it done so fast!

Jo
Review №8

They are prompt with service even without an appointment and I have always had faith in their work. I highly recommend them to anyone.

Mo
Review №9

Ive taken both of our cars here for oil changes and various repairs over the last year. Im always really impressed with how quickly they can get me in the schedule and complete the repairs. Their prices are fair and they do a good job and a trust what they say.

Vi
Review №10

Great workers. Honest and very up front. Going here every time. 👍🏾👍🏾👍🏾

ra
Review №11

They were very nice and respectful when handling my car and assessing the problems. I appreciated all the people there and also Richard! He was nice and his humor made the whole experience with them fun and relaxing. Good prices, good people, good service all around! Thanks.

Mi
Review №12

They do really good work, and go the extra mile to squeeze you in when they can

Jo
Review №13

Got me in for an oil change and a few other minor things at the last minute with no appointment. Very friendly and efficient staff. I spent 8 years in automotive and this place definitely has it down. Very highly recommended!

Do
Review №14

Very pleased with my experience with this CarX location. They quickly diagnosed my vehicles problem and fixed it immediately.Two thumbs up here!

Ha
Review №15

Great staff and super quick turnover on dropping my car off and getting it repaired.Started my car this morning and heard super high pitch squealing. Took it in without an appointment and it was fixed by the end of my work day.Richard and George are fun and easy to work with. Also very reasonable pricing.Not going back to the dealership shop anytime soon.

Ke
Review №16

Fair prices, very friendly.

Ja
Review №17

Good and speedy service. Explained everything well.

Ma
Review №18

I came in on 10/16 and both José and George were phenomenal. I had never been there before, but saw the auto shop had great reviews and I was in an emergency because my vehicle was leaking gasoline. They were willing to stay past close and help me fix the problem at a reasonable cost. The service was unbeatable and would highly recommend for auto repairs.

Ch
Review №19

I live in Edina and went to this Car X for an oil change after seeing their great reviews (and calling ahead to see if they took walk-ins). I was very satisfied with service - they were very accommodating despite it being noon on a Saturday, they were very honest and also they were very friendly - which on its own is enough to make me want to give them my business, as Ive been to a number of shops that treat you like an inconvenience. I definitely feel like this is a shop I would trust for more extensive work on my car. 5/5 would recommend.

Ro
Review №20

Always willing to.do what they can to get your car fixed as soon as they can. Problems always get resolved with your vehicle. Reasonable price. They dont nitpick thru looking for things to be fixed, but if they see something, they say something & recommend. Ive been going there 20 years & i dont hesitate to go for another 20 yearsWent to another location when having issues with my vehicle, was close to closing time, but they stayed a little late & resolved my issue. A true blessing that even going to different locations, the company is committed to the customer

Sa
Review №21

Walked in on a crazy winter morning last year to get a flat fixed and they took care of me right away. They arranged to get my alloy rim straightened, got my spare on so I could get to work and had it all ready to remount by the next morning. Richard is a no BS dude and the fellas that work there were the epitome of polite when interacting with me. Communication was great and I never felt out of the loop or like I was being patronized. Would definitely recommend.

Gr
Review №22

Excellent service. Fit me in at the end of the day for a last minute oil change. Friendly, fast, and great prices. Thanks again!

Ri
Review №23

Car-X has maintained my cars for many years. Richard and mechanics have been very competent in diagnosing and fixing minor and complex problems. They often offer lower-cost alternatives and charge fairly. I had a totaled Volkswagen, with a $5000 repair estimate from a body shop. Car-X fixed the essentials and most of the body damage for $2000 and it is still good 2 years later.

Kr
Review №24

Richard and staff are honest, accurate and always finds time to fit you in. I got a quote from another auto shop for some work and his quote was almost half the price! He even called after he started working on the car and told us the price was actually going to be LESS! I trust them completely and will be the only mechanic I trust to work on my family vehicles.

Ca
Review №25

Brought my car in, was still leaking power steering fluid and while driving it, it wasnt shifting gears when it was suppose to. They couldnt find why it was leaking and to fix the other stuff would cost way more than we wanted to spend, manager has a 02 Honda Accord for less that what it would have cost to fix the other one, took it for a test drive, drives good. Not pretty, but bought it

Aw
Review №26

My family has always had great luck here and approciated Richard. Glad to see new manager Shannon is so noce and helpful. Jorge and guys in the shop are awesome as well.

Pa
Review №27

Quick, clean and affordable oil change.

Ke
Review №28

These guys are awesome. Always knowledgeable and extra helpful. Never overwhelmed, just good genuine workers and people. Glad to spend my money here for quality work!!!

Ad
Review №29

Dealt with Richard on getting my brake pads/rotors replaced and an oil leak looked at. Was easy to talk to and and demonstrated in depth knowledge into solving my problems. Picked my car up the same day and had issue resolved. Thanks!

Jo
Review №30

Exceptional. Walk out of work with gas all around my car. I figure its the gas line i had repaired here a few weeks prior. I call and ask about towing and billing options which came to if it was work they had done, theyd fix it and pay the tow. Next day i find out its not the work they had done, but a common occurence in older vehicles. But they still covered the tow and did $100 work with labor for FREE.. Understanding, caring service. Recommend to EVERYONE.

Jo
Review №31

I always get good service here and have been going here for over ten years. Ive even had a few freebies thrown in when Ive had some weird issue with my car after it turned eleven years old. Acknowledging I know nothing about cars except gas makes them go (for now) and bears makes them stop, Ive never felt taken advantage of before. They all seem very honest and straight forward.

Ho
Review №32

Friendly, fast service. Shannon the manager was easy to work with, and did exactly what I needed. He listened and advised without being pushy. My car was completed quickly and a very good price!!

Jo
Review №33

I was referred here by my regular shop, and I couldnt be happier with the results. Highly recommend if you live in the area and need repairs

S.
Review №34

Getting off a 12 hour night shift I walk outside to see my tire is flat. It is also raining and cold. I cant get my tire off with the dumb wrench thing in the rain and want to cry. I call ahead and arrange to get towed to this place and get a towing suggestion from Richard (the price of the fifteen minute, half mile tow from Kim seemed completely absurd at 80 dollars, but thats another story).Richard, the dude at the counter and on the phone, seemed nice. Sarcastic and a bit blunt, but nice. They got my tire fixed roughly 30 minutes later. I leave smiling despite wanting to cry. They didnt try to sell me anything else, and were overall nice. I made it home alive. I have no idea what the average cost of patching a tire is, really... so I cant attest to their prices being high or low... but they were able to get me in right away which is worth it.

Me
Review №35

The environment is welcoming in this location. They accept walk-ins even though its been a crazy Monday. On top of that their services are good and prices are competitive compared to other auto service location Ive used to. They were able to recommend the best stuff for my car and Ive left their compound with piece of mind. Im looking forward for future oil change and car inspection services from them.

Ka
Review №36

Car-x of Richfield accepted and repaired my car on a whim today when my brakes stopped functioning. Car-x had the necessary parts delivered to their location, and had my car completed and working again within a few hours. They provided excellent customer service, honest and useful information about my cars issues, prompt service, and reasonable pricing. I highly recommend utilizing Car-x of Richfields services.

Do
Review №37

Absolutely love this place. I have taken almost all my cars there. My Prius hasnt needed fixing yet, so it hasnt gone there yet. Otherwise, many cars over 25+ years I do believe.Richard is great to work with even though he has no sense of humor and cant take a joke. Best prices and service in the Cities. Its also nice to find people that really care about you and your car. They want the best for you and will work with you to get things done as quickly as possible.I cant even remember all the things they have done for free for me. Little fixes here in there that they did while servicing other things.In other words, you can trust these people to do the right thing and charge you the right price.

Wo
Review №38

My car has had a few issues these last few months. Today is the 6th time Ive been in that time frame. I keep coming back because the staff is great and honest. I know I can trust them. Shout out to Richard who not only I can trust, but during my hours here I have had good laughs with him! Great and friendly service from everyone there!

Am
Review №39

My experience at this shop was by far better than many other mechanic shops. Jason, the assistant manager is very helpful and friendly. The store was pleasantly clean and free of foul odors. The services were done thoroughly and efficiently. Short wait and a fair price.

Li
Review №40

I went in to Car-X to have my brakes inspected. Richard Jellison the manager told me they would do a free inspection. His technician took it out for a test drive and returned. Both he and Richard looked at my brakes, reported they were still in good shape and determined I just needed my brake peddle adjusted, which they did for no charge! Thanks Richard for the kind and honest service! Ill be back for future service.

Jo
Review №41

Found the shop out of the blue. I paid the dealer $160 before they would give me even a rough estimate, they took 2 days to look at it after telling me they would get it in that afternoon. Richard gave me a rough idea over the phone. I had 800 miles to go the next day. He got it in the shop that afternoon and had it finished mid morning charging well under half of the dealer. He will definitely be my first call next time.

An
Review №42

Ive been taking our cars to see Richard, George and the rest of the crew for 4 years now. From minor repairs to fixing major problems with an older car to giving their opinion on a used car we recently purchased, theyve always been thorough, clear, and willing to explore solutions that are best for the car and best for my wallet. And everyone there also has a great sense of humor! They have my business for as long as Im in Hennepin County.

Be
Review №43

Richard is the best! He is honest and accurate. I got a quote from another auto shop for brake work and his quote was almost half the price! Him and his team do great work. He is the only mechanic I trust to work on my truck.

Da
Review №44

I needed help with a quick snow blower repair and a friend highly recommended this place. I brought it in and - boom! - they had it working. Incredibly helpful, friendly people. Fantastic service.

Jo
Review №45

I called four other shops in the area starting at 8:00AM on a Saturday. None of them had time to plug and patch my flat tire. I called Car-X Tire & Auto and Richard said Bring it in. When I got there he asked how many miles, and advised that since the tire was still under a Mfr. warranty that I could get a new one from the dealership. I still got it repaired there because Richard went out of his way to help me. Great guy, funny too. Ill be back.

An
Review №46

Been going here for years. These guys are great, very personable. They find out whats really wrong, and matter-of-factly let you know what your options are. Quite reasonable for the quality work that is done.

La
Review №47

My husband had a great experience here. The people are super helpful & friendly, and service is fast & affordable.

Ha
Review №48

Great work very helpful

Ma
Review №49

Have brought me car in here only twice so far, but these guys seem pretty honest. Will be coming back if need any other work.

An
Review №50

I had a really good experience here. The mechanics Informed me on everything I needed but did not push me to spend extra cash. Waiting area was clean and neat!!

Re
Review №51

Great customer service. Did a complementary welding job at no charge as big favor to me. Much appreciated! Recommended!

Br
Review №52

My go-to car place! They honestly go above and beyond every time I need something fixed. Highly, highly recommend. The staff is friendly and prompt. Lifetime customer right here!

Gr
Review №53

Made time on the spot for a quick inspection of wheel noise. Fixed a quick problem, no charge. Will definitely be back.

Ka
Review №54

Hit a huge pot hole and dented a tire rim. Brought the tire to have it replaced, and they straightened out at no cost in less than 15 minutes. SO impressed. Friendly and helpful!

Da
Review №55

Shannon and the staff were awesome, highly recommended.

sa
Review №56

They fixed my A/C for 500 Bucks and next year same leakage issue. Very Disappointed!!!

Ch
Review №57

Great service, friendly staff. Will show you what they are talking about. I take all my vehicles there

Jo
Review №58

Great Experience! Car wheel was making a loud concerning scraping noise, was in and out withing half an hour. Was a very simple fix, just had to tighten a nut or two. Service was excellent and they didnt even charge me.Best experience Ive ever had at a mechanic.

Br
Review №59

We have had many good experiences here. They have provided us with honest appraisals of issues/concerns and sometimes that means repairs aren’t quite needed yet! That’s right, recommendations are made with the customer in mind! Both of cars are regularly maintained in this shop and we trust them 100% for all of our mechanic problems!

Ju
Review №60

I had an unfortunate event today that left me stranded on the side of 66th and Penn. my brakes weren’t working like they should. I looked over my shoulder and saw the big yellow CarX sign. Not knowing anything about the place of the people who worked there I was hesitant. To my complete satisfaction my car was repaired as I waited. The manager and mechanics were transparent to the repairs needed leaving me confident the work would be complete. A fair price was offered and the work then finished. I would recommend this business.

Ad
Review №61

Awesome staff and very satisfied with the brake and wheel bearing repair! Everything was exactly as promised! Thanks Richard!

Da
Review №62

I’m glad I picked this shop. Richard was helpful. They handled a warranty item effortlessly and quicker than I expected.

ch
Review №63

Absolutely LOVE THEM! Well WORTHPulling into! everyone was very kind and understanding. Richard was fantastic, he helped me even though he was not able to do the work on my vehicle(due to Warranty details). I was expecting to be turned away and laughed out the door when i came in with my little to NO KNOWLEDGE about MY car or any of its problems and zero money to give at the time. But instead Richard was understanding and gave me and my car a warm welcome. He diagnosed it for me and helped me figure out i even HAD a Warranty to begin with. He even sent me on my way with great connections and WELL WORTH IT ADVICE for future car troubles!Its been a few days i hope they remember me next time i go in! Wishing everyone good days at the CAR X in richfield on penn! -Shimarie W.

To
Review №64

Fantastic service! They did quick, thorough, competent work, and had a wonderful sense of humor.Additionally, they didnt try to oversell any services to me. They presented the options, and let me make a decision. Highly recommended.

Ky
Review №65

They do service on our fleet of work vans. Always do good work and are pleasant to deal with.

xu
Review №66

Very nice service of only charge $520 for changing the belt!! The best service I have ever had!

An
Review №67

Honest mechanic shop! Let me say that one more time, in case the initial shock prevented processing, this is An Honest Mechanic Shop. Rare and far between you can find a shop you trust but all of these guys are great, especially Richard. Thanks to allaof the staff for helping out a local grad student, it made a huge diffrrence.

Ro
Review №68

The people here are wonderful! They helped my sister in law when her engine light came on during her drive from Wisconsin. Turns out it was a minor issue at the moment, but she should get it looked at when she goes back to Wisconsin. No charge!

Ty
Review №69

Came here in a pinch on my way from Vermont to Montana. Exhaust had nearly fallen off and Wayne did me a solid and got me in and out before noon. Expert service and the Minnesota Nice Ive come to expect!

Sa
Review №70

These guys are fantastic! Theyre fast and I never feel like they are trying to take advantage of the fact that I know nothing about cars. Jorge is my favorite and I love seeing him whenever I bring my car in!

Er
Review №71

Got a oil change done and tire rotation. Oil change was fine but, 1,000 miles est. later started hearing a loud noise. When I got home I went to my trunk and pulled out my lug wrench and discovered that a lug nut fell off and the remaining four were barely on the threads of the hub. Went to my neighborhood garage that I shouldve never left and had to pay $25.00 to tighten and replace lug nut. But I at least I know its done right.Also my wife brought her 13 GMC Terrain in and used my free oil change coupon and they told her that it needs synthetic. Only high performance and hard working work trucks need it. Its a preference for all other cars. I wished she wouldve called me first. At least the coupon was applied to the oil change and she can go longer before getting another one.Absolutely the last time they will see our two cars.

Mi
Review №72

Got a flat tire while bringing my kid to school. I limped over to car X and they saved the day. Put my donut on so I could drop him at school. Told me to check into my tire warranty because I might have roadside hazard insurance which covers a free tire. Turns out I did have insurance so they took care of me at no charge that morning. I’ll definitely be back for service in the future!

Da
Review №73

Went in for an oil change and to find out why my car was squealing. They found the source of the noise, changed my oil, all in under 2 hours on a walk in appointment. First time I went was just for an oil change. They are fair, honest and treat their customers right!!! I’ll never go anywhere else!!!!

Te
Review №74

By far the best place to get your car fixed in Richfield. My wife and I have been taking both of our cars in for everything. Richard, Jason and George are all extremely friendly, helpful, knowledgable and will do right by you. On many occasions they have saved me hundreds of dollars so we recommended them to friends and family. Everyone that has gone there has been very happy and they all have gotten better deals and quality work. Highly recommend.

Ch
Review №75

Sent my wife to this store based on experience at Eagan and great service here as well. Thank you CarX for the honesty and professionalism.

Ju
Review №76

Richard Jellison the manager and his staff made my very hard emotional move to Minnesota from Tennessee so welcoming. My car broke down in Iowa while moving to Minnetonka,MN. They fixed it and I got it as far as the on ramp to go back home just blocks from CarX. His staff came to get me, take me back to shop to wait for my ride. They got my car back in shop and worked with me because I had spent all of my rent and food money to get to Minnesota after break down in Iowa. They really do take care of customers.

S
Review №77

Very Good Shop-I Go For My Oil Changes & Whenever I Notice A Problem With My Car...I Always Leave Knowing Exactly What Needs To Be Done & More...Reasonable Pricing Very Welcoming, Knowledgable, & Informative-They literally take and show u whats goin on with your car I DIG THAT..Very welcoming place & Staff...Keep It Up Gentleman!👍🏾

C
Review №78

I came in to get my brakes, oil change and tires balanced. They got done pretty fast, so I thought to myself, damn I hope they didnt rush the job so much that they sacrificed good workmanship. So I followed up later that week to check if my oil change was actually changed. My oil wasnt changed, my fluids werent topped off, so if I would have kept on driving eventually something could have been totally wrong. Then even on top of that the balancing of my tires didnt seem to be done because my steering wheel was still shaking. So I took my car back to get it re-checked. They misdiagnosed my tire balance for a semi bent rim, so I paid for a tire balance that I didnt even need. Then they didnt even offer to make it correct with anything, so I dont recommend these people at all!

Ch
Review №79

Great service, i would totally recommend this place to anyone

Az
Review №80

Richard, the manager is something else, charm and joke every dollar out of you! LOL. Very pleasant environment, professional, and GOOD COFFEE!!!

Mi
Review №81

My experience was AMAZING, the crew there are great, customer service was Top Notch and the pricing is fair.

Ca
Review №82

Richard was very helpful with getting my car up and running! Good service!

Ki
Review №83

Shannon and Jose were excellent they got my vehicle in and serviced right away and the customer service was top notch!

Sa
Review №84

Friendly, fast service for my oil change. I didnt feel swindled like I usually do at car places. I will definitely be going back for other car services.

Ka
Review №85

Richard is always very helpful, but Jorge has to be the best mechanic in town. He has been able to solve problems for me in the past that others could not, now they are the only place I go to for my repairs.

He
Review №86

I was quoted $65 for labor for the small repair I needed on my car, but then they told me they werent going to charge me! I was delighted and plan to go there again in the future.

So
Review №87

I love the people that works at this place. They go above and beyond to take care of you

Li
Review №88

Great service and very kind. Had a tail light out. I brought in the bulb I purchased and they installed it at no charge. I will be going to them for everything!

Gl
Review №89

Shannon and the guys at the Richfield store are the best. They take care of me everytime I come in.

Da
Review №90

I can not tell people enough how awesome Richard and his crew are. I have been going to him for over 20 years. He has had many different mechanics work on my vehicles over the years and have had nothing but great work and even better service. I live almost 30 minutes away but if I need some work done I go to him.

Br
Review №91

Great service and pricing every time, they have a very honest and experienced staff.

Ri
Review №92

Tires were not delivered on time and had to wait 2 extra days.

Ab
Review №93

Their service is good. They are very friendly and helpful.

Ri
Review №94

Richard is knowledgeable and fair. Hes also a fun guy to know.

An
Review №95

This place is awesome. My family and I are not from the area. Our fuel pump went out on a Saturday afternoon. We had it towed to CarX in Richfield. They got us in right away and got us a fuel pump and we were back on the road in a couple of hours. We thought we were going to be stranded for sure. If we lived in the area they would be our go to mechanic for all our vehicle maintenance needs. A good and honest mechanic is worth their weight in gold and this place has it. I called my father who used to be a mechanic and he told me he thought it was the fuel pump. I didnt tell CarX that and yet they diagnosed the problem very quickly. I couldnt believe how little they charged us for labor too. I seriously wish I lived in the area as they would get all my business. A big Thank-You to Mr. Voight and Enriquez.

Ro
Review №96

Quick service.

Ta
Review №97

Fixed my car, great to have it not seem dagerous to drive.

Su
Review №98

Fast, reasonable price, good customer service, OK quality! 😁

KT
Review №99

Excellent service and great prices!

Th
Review №100

Good customer service and very knowledgeable staff.

Information
13 Photos
100 Comments
4.6 Rating
  • Address:6645 Penn Ave S, Richfield, MN 55423, United States
  • Site:https://carx.com/Richfield/6645-Penn-Ave-S?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=303&utm_term=Richfield&y_source=1_Njg3NjQ2My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 612-268-1959
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations