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American Auto Air And Repair
795 E Moana Ln, Reno, NV 89502, United States
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American Auto Air And Repair
Comments
Ga
Review β„–1

The folks at the auto hospital did a professional job in a heros time frame. My wheel hub bearing has never been so quiet. 😎 My boys absolutely enjoyed their experience as meeting the mechanics son gave them plenty to do! For those stuck in a situation you may not be sure hot to fix, DEFINITELY bring it to the auto hospital!

Br
Review β„–2

Amazing people, I would trust them 100% in the future since theyre the only car place I would recommend to get ACs fixed.

Mi
Review β„–3

Good guys, reasonable prices. Will always use them.

Ve
Review β„–4

I took my Hummer in for a check up. They were very professional and fixed everything that they found. From the minute I walked in the door I felt welcome. Great place and great people. I would highly recommend.

Ra
Review β„–5

Leaving this review on behalf of my father. The air conditioning in his car went out and this scam shop quoted a new air compressor for $1,400. Took it to the dealership for a second quote and one of the hoses simply had a leak. Was taken care of by the dealership for less than $200. Do your homework people! Scaming businesses like this prey on the ill informed.

De
Review β„–6

Always a great service and very helpful and efficient

Da
Review β„–7

LADIES DONT TAKE YOUR VEHICLE HEREI went in for a new key ignition switch and repair electrical short in windows/ locks. Fixed ignition. Before scheduled time.πŸ€— Didnt fix electrical. Charged me for it. Told me it was too much work. Bring it back this winter!?πŸ˜•Its like asking to have A/C fixed and being told thats too hard to do right now. Bring it back this winter. Dont need A/C in winter. Dont really use windows as much in winter.πŸ₯΄They wanted to sell me a new battery for over $300. My top of the line battery, name brand(less than $150)clearly marked less than 2 years old under warranty/ free replacement. Didnt replace it. I had to do it myself.😐Ignition went out again. Got charged more to fix what they missed the first time .Had a brake check. They said they were fine.ABS light is on and brake pedal goes to the floor,Now.They had vehicle over a week. Couldnt get it back until they were about to close so I paid the bill and was not able to test drive it. Looking back that may have been their plan, because when I went to pick up the car the battery was dead and the drivers door hinge was missing/cut out.I replaced the hinge 6 months ago. It keeps the door open halfway or fully.Monday morning I took it back to American AA and for two weeks since. Being jerked around with were looking into it, the boss isnt here .Today they are dening responsibly.Their excuse.....wait for it. We didnt use that door.....its the drivers door.! How did you get in and out of the vehicle?These guys are the worst. Im a shade tree mechanic and they jerked me around.

Li
Review β„–8

I had a great experience - from booking the appointment to paying the bill! I am very appreciative of how transparent their billing is; I know exactly what I paid for and how much. I highly recommend this company!

ac
Review β„–9

Very quick service and very fair prices

J
Review β„–10

Spent $800 dollars less than a year ago to get my ac fixed. They wanted 700 dollars to fix next July. I used my AC a handful of times. Mechanic meantioned Mike may not know we did this repair last year.. he did and laughed at me when I said 1500 dollars for two seasons of ac was too much. Told me he had a $4000 ac repair today. Maybe latch my hood next time youre done too. Thanks for waiving the diagnostic fee you agreed to not charge when I made the appointment two weeks ago. These guys are busier than hell and have one mechanic that knows what hes doing. Dont waste your time.

ji
Review β„–11

Came in to smog check two cars. We were quickly seen and on our way. The Staff was very friendly and professional. The kids loved the free snacks!

De
Review β„–12

Tom Rankin - Thank you for the excellent customer service and highly recommend his business to others who are looking for a referral!

Vi
Review β„–13

Always the best service!

Ma
Review β„–14

Went to this establishment about 21 years ago when my a/c wasnt working in my Suburban. Nothing was wrong except a mouse had made a house and blocked the vents with car insulation! Very honest about the issue and didnt charge me for something I didnt need.I recently had to bring my daughters car in as her a/c had been not working properly for a few years. They diagnosed and fixed a problem that was misdiagnosed at 2 other repair shops (in Oregon) and now her car is nice & cool. I absolutely recommend this company for their great work and fair, honest prices!

Ch
Review β„–15

American Auto Air and repair is the only place to go!!! I went without air conditioning for a few years because I was told by a place that I trusted with the care of my car, that it would cost me over a $1,000 to be fixed. I was told that the whole thing had to be replaced. Enough was enough so I took it to American Auto Air And Repair and Boom this girl has air now! It cost less than$1,000 and did not need the whole unit replaced. The service I received from American auto air and repair was Excellent and over the top customer service!! They are honest, friendly and they get you in and out. With there over the top service, I am willing to drive from Carson city to get the care my car needs:) Thank you so much for your service!! You guys Rock!! So does Melissa:):)

Tr
Review β„–16

My husband put the serpentine belt on wrong. But of course he would not admit it and wanted them to just do the work and replace everything, without a diagnostic. I had them do a diagnostic and they caught it very quickly and fixed it and we were out the door. Great service and wonderful to deal with.

Wi
Review β„–17

Ive known about this buisness for some time but never visited them before until this week. I needed some out of the box thinking with an old Jeep im breathing new life into and these guys went above and beyond helping me sort out my problems. When other shops shied away, they jumped in with both feet helping me make some discontinued ac lines. They have a profesional can-do attitude and I will most certainly be back. Big shout ot to Dwayne for all your help this week. He even stayed late one night to get the job done. Solid people here. Many thanks.

ja
Review β„–18

Very speedy and cordial service.

Br
Review β„–19

They were very professional and did a great job repairing my vehicle, I had it back fast and its running perfectly. Keep up the great customer service and me and my family will go there only for our needs.

Tr
Review β„–20

These guys know what they are doing and go above and beyond 100%.

Ma
Review β„–21

Great service! I would recommend them for your cars AC repair or service.

Ch
Review β„–22

Very happy to have found them when my AC went out while travelling through Reno. They used quality parts and explained the issue clearly and understandable. The price is what I would have expected. Plus the extra of them knowing what they are doing is well worth it. Thank you.

ti
Review β„–23

Very nice people that care. They give seniors a discount

Pe
Review β„–24

Had a starter replaced, everything works great.

Th
Review β„–25

Great they fixed my air conditioner by replacing my condenser and also put a new serpantine belt all in one day like they said they would with great service. They were booked solid but made time for me. I am totally satisfied Great customer service. πŸ˜ŽπŸ‘Œ

Do
Review β„–26

My automobile air conditioning had stopped working. A friend recommended American Auto Air. A $60 diagnosis was required before any work. The diagnosis on my vehicle was that the compressor was leaking fluid and needed to be replaced. The estimate for the service was approximately $1,000.Before I proceeded with the repair I bought a refrigerant re-charge kit at the local Wal-mart for approximately $20 and followed the directions. It worked perfectly, suggesting that the repair was not necessary.

Ke
Review β„–27

We needed a new a/c compressor in my wifes 70 Camaro during Hot August Nights. They said they were booked up until the middle of the following week, but we needed it by Sun. (This was Wed.) Tom, the owner listened to our story and finally said hed have it done by Fri. The next day he called and said it was finished. They went over and above what they had to do, and they did a great job. It works better now than it has in years. We highly recommend American Auto Air.

Ro
Review β„–28

The first person I talked to was polite and respectful and answered a few questions about my vehicle. When I called a second time to possibly set up a appointment the second guy I spoke to was rude and I didnt appreciate it. Called this place on a recommendation and because the second person I talked to was rude I am going somewhere else where my business will be appreciated. Maybe they need to teach customer service skills to the employees especially on how to talk to people on the phone.

By
Review β„–29

Great place to take your car. I had an air conditioning issue and they were able to diagnose and fix it the same day. Great service and pricing beats everyone else.

D
Review β„–30

Very good service and price for your auto work. But the waiting room is to small other then that very happy with the work.

Mi
Review β„–31

They are experts when it comes to A/C issues. And they do pretty good repair work, too. Their location is not the easiest to get to but I consider them to be my ace in the hole.

Je
Review β„–32

This will be the only repair shop I will take my car to from now on. The service and all the people working there are just awesome! I cannot thank them enough! God bless you all....

Au
Review β„–33

Completely satisfied of the work they have done on my AC. VERY competent. Trust them, they know there business.

Vi
Review β„–34

Omg they are amazing!! They were very friendly. They knew I was sitting waiting and offered to give me a ride.

To
Review β„–35

Great work and great service!

Ka
Review β„–36

We were very happy with the service at American Auto. The day before taking our daughter to UNR, the air conditioner died. Local shop in NE Nevada quoted $1100 for new compressor. American Auto worked with my daughters schedule, providing transportation to and from UNR. American Auto assessed the situation and determined it was a faulty switch. Customer service was great. Will not hesitate to use this shop again if we experience car problems in the future.

Je
Review β„–37

Good service... friendly..

Mi
Review β„–38

The staff is amazing they took my car in to their shop right at 8:00 AM.

Jo
Review β„–39

Timely n good work. Stand behind their jobs. Free coffee, n bottles water, snacks

Da
Review β„–40

This place is a life saver

Ni
Review β„–41

5 stars.They did an excellent job on an oil leak and the A/C in my company rig.

ka
Review β„–42

Great customer care

Ha
Review β„–43

Super helpful and nice staff. They always seem to be having a good day. Bought a car from them and then got cruise control installed through them, and I couldnt be happier with their service.

Sh
Review β„–44

Took daughters car in they gave us a quote then when installing part they had broke another part that cost 1000.00 more. This shop is a rip off

Da
Review β„–45

Was a pleasant experience fixed and on my way in about 1 hour thanks!!

Ma
Review β„–46

The owner is a real nice guy that will go out of his way to help you. They know auto A/C repair as well as everything else. Complete bumper to bumper repair shop.

Sc
Review β„–47

I live an hour’s drive from Reno in Graeagle, California. A local auto repair shop in my area diagnosed the problem in my 2009 Honda Odyssey as a defective A/C compressor. I called Tom at American Auto Air to make an appointment, and I told him about that diagnosis. He said they would do their own diagnosis when I came in for my appointment, and he cautioned me that if there was mechanical damage inside the compressor, there could be metal particles in the system that would be very expensive to remove, but also said it was unlikely that would be the case. I showed up for my appointment fully expecting to pay $950 for replacing the compressor and sat down to wait for the work to be done. About 90 minutes later, Tom came to the waiting room to tell me the work was finished and the van did not need a new compressor, just a new relay. The bill was $175. My experience at American Auto Air speaks volumes about the integrity of this shop.

J.
Review β„–48

Crooks. Fing crooks, just like all car repair shops.

Da
Review β„–49

They tried.

Do
Review β„–50

I know my car was well servisef by Shane Acker. 🚘

Ba
Review β„–51

I am restoring an 1994 Chevy truck. A car fanatic friend recommended American Auto Air. They repaired, recharged the air conditioner and put infrared dye in with the Freon (to id leaks, an older truck may leak again) for $145. Lucky for me it was an easy repair. The near by chain oil change place wanted $159 just for a Freon recharge that would have leaked out. My wifes Subaru had lots of leaks in labor intensive places and cost $442, ouch. If I had wanted to to some or all of the work they would have given me a print out of the work needed but there would have been a charge. I found American Auto Air to be professional, curtious and prompt. They cautioned me that when it is hot it may take a week or so to get in.

Aa
Review β„–52

Went to have my AC system purged of an old refrigerant, and after about 15 min, the mechanic returns to me and says he cant charge me for the service because it was already empty.He could have easily gouged me $20 and did not.

Ne
Review β„–53

Everyone is competent and friendly...good coffee too!

Ju
Review β„–54

I brought my car here after taking it to another shop to fix the broken heater. The other shop quoted me $1,200. I thought that was outrageous, so I brought it to American Auto Air. They fixed the problem and charged me $700 less then the other place quoted. These guys seem honest and reasonable.

St
Review β„–55

They couldnt help me but called a local shop & got me right in

Pr
Review β„–56

Best receptionist ever !Great service and knowledge!

Dr
Review β„–57

Expensive, but not shady at all. These gentlemen know their work

Jo
Review β„–58

I am very sorry I might have had made a mistake on you guys Ive never had my vehicle worked on there so Im very sorry Ive heard good things about you in fact I need to take my vehicle into you guys again Im very sorry I might have put the wrong ad on the wrong ad Merry Christmas and have a good day and I want to come see you thank you Joe

Ma
Review β„–59

Excellent job and a 2 year warranty

Ja
Review β„–60

My girlfriend and I are from New York and we bought an RV for Burningman. When we got to it, we realize we need some connection for mechanic to tune the engine and have emission test done for DMV. Not knowing anyone, we called several places and by intuition and feel of professional approach I decided to go with American Auto Air. They were fast, professional and very fair. The RV failed the first emission test as expected, so they tuned it and it passed. It took about and 1 1/2 hour, they charged me $95.90 I did tip the mechanic, he was very nice and knowledgable. The owner was accurate on estimate cost. I left happy and will come again. Thank you guys!

An
Review β„–61

I would not recommend this place to anyone. They employ a man named John Goode. Well he showed up at my house on 6/28/18 and tried to intimidate me for his girlfriend, who ironically is my exes sister..Hes not a good guy and if hes employed by this place, i can imagine they are no good either. Boooooooo you suck.

Ve
Review β„–62

Good place to take your car

To
Review β„–63

I was quoted $1800.00 for repairs that included something I didn’t ask to be repaired. When that was removed the repairs would total $1200.00. I declined their service and took it to another shop and they repaired it for $204.00.

ka
Review β„–64

They do ALL repairs and I wouldnt take my cars to anyone else. They are honest and very good at what they do.

Su
Review β„–65

Very Condescending

An
Review β„–66

Great service with reasonable prices

Ab
Review β„–67

My trucks AC works very well

Em
Review β„–68

Very nice people and I didnt feel like they lied or over charged. My new favorite place!

Ed
Review β„–69

Total pros love these people.

Br
Review β„–70

Didnt do the worked ask of them the first time and had to pay a second time to get it done right. Avoid these crooks at all costs.

St
Review β„–71

I went to American Auto air thinking they would give me a good price on fixing my heater core they charged me $2300 which I thought was average but when I had to get something else fixed at another shop I found out they charged me $850 dollars more than this other shop would have charged me I’m very disappointed I’ll never trust or recommend this shop again.

Ja
Review β„–72

Friendly staff that stand behind the work done. Always a good place to get descent price.

Jo
Review β„–73

Has a cooling system leak. They identified the bad component in a matter of minutes (heater control valve) and the owner (Tom Rankin) gave me a quote. The fix was done in under two hours - while I waited - and the bill came in $11 UNDER Toms quote.Cant ask for much more than that!

Le
Review β„–74

Fast, competent service, fair pricing.

Or
Review β„–75

Excelkent service every day any time

Ke
Review β„–76

The service really wasnt that good.

LA
Review β„–77

Good service and responsible mechanics.

Information
7 Photos
77 Comments
4.2 Rating
  • Address:795 E Moana Ln, Reno, NV 89502, United States
  • Site:http://americanautoair.com/?utm_source=GMB&utm_medium=Organic
  • Phone:+1 775-826-6050
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
  • Transmission shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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