Didnt use service but staff if friendly and helpful looking for new cars
Very polite and very professional service center
Ive always been super-impressed by SF Toyota on Geary Blvd, but I thought Id try a Toyota Service Center closer to me. Probably wont do it again.Lows:-Same service took over four times as long at RWC location; I had an appointment for both.-They have old systems, use lots of writing, and give loads of paperwork, all of which increases wait times and waste. For the last several years, I have only received PDFs through an automated/ searchable process. Its quicker and easier for everyone.-Workers all seemed impatient and stressed though volumes did not seem high.-It took a lot of standing before being seen.-The customer lounge looks like it hasnt been updated in 25 years. Probably the last time it was thoroughly cleaned, too.Upsides:-Free wifi-Mostly clean bathroom-Handful of stale Mike and Ikes only costs a quarter
My high beams were out.Was check and fixed in 10 mini. It is great to have some one who knows what they are doing.
Good customer service and fast.
I always had good service but this last time I was very disappointed, bad service that I prefered to leave without service. Dealer in RC.
They replaced a defective actuator in my passenger front door
Excellent service and nice people.
EXCELLENT SERVICE
The maintenance staff is loyal and polite
Excellent service.! Carlos helped us find our car super fast and offered us several options. However, he found the one that was in our 100% recommended budget, answered all our questions and the whole team of (Toyota Redwood City) very attentive all thanks.
No one hired you
It is a excellent workshop good service