I bought my Chevy EV Bolt at Boardwalk, and it was pretty easy/smooth as far as automobile purchases go. Overall, I found them professional and easy to work with, plus, they had a good number and variety of Bolts.

Final Update: The fruit doesnt fall far from the tree. Received an explanation from the Service manager for not having shuttle service, no lounge, and canceling of my appointment per his (Joe) instruction. He played the covid card as an excuse; mandates has been lifted a long time ago, there were employees without masks in the showroom. Regardless, there are NUMEROUS PROVEN best practices to keep customers and employees safe while providing top tier services such with social distancing, limiting passengers and cleaning of shuttle. His response further verifies my statement that it is imperative for Chevrolet to improve customer service, more importantly Human Resource best practices or they will become obsolete.There were discrepancies between the service managers (Joe) explanation and that of the service advisor (Michael) illustrating the sad attempt to the cover the poor service provided by the dealership. Frankly, there was zero attempt to repair the damage done but a finger pointing attempt to place the blame on me. The manager also demonstrated passive aggressive behavior by threatening and strong-arming me with refusing service that I PAID for when I purchased the vehicle. This is no way to do business. I hope no one else Ever experience what I went/ am going through with this dealership.I dont (still) feel safe by the conducts from this dealership. No one should ever have to feel the way I did/do at any business establishment. Never again will I get a Chevrolet or GM related products. Got lied to during the sales process, and terrible service from the service department.Youd expect some good to halfway descent service while spending close to $100k on a Brand New 2019 Corvette but this is not the case. Lied to about the service plan; I was told it works at any Chevy dealer but it doesnt. Takes close to 4-6hrs average to do an oil change. On top of that, there is no shuttle service or loaner cars. There are no refreshments in the lounge. There isnt even a lounge, I sit in the showroom to pass time. Horrible, never again. Chevrolet needs to get their act together.Update: The service advisor Michael Aulicin confronted me about the review and threaten to cancel my future appointment to have my vehicle looked at under warranty. This is just unprofessional and unethical practice. I hope this matter gets reviewed by The Better Business Bureau will look into this matter. I will bring this Chevrolet HQ. There is zero reason that I (or anyone) should be strong armed by a dealership.Sadly, I am tied into a purchased service plan so Im in a dilemma. I dont feel safe bringing my vehicle there for service nor do I feel safe around the service advisors (or any of the employees) in fear of malicious retaliation. I would never wish this on anyone. Check other reviews if you dont believe me. apparently bad business is a pretty regular routine here.Oil Change:Arrival: 930am (appoint 9:45)Exit: 330pm (after being confronted by service advisor Michael Aulicin)

Had a really good experience. My car was making noise and had a very bad vibration. Was able to get an appointment scheduled next day. Dropped of my car and was able to wait will it was inspected. The guy at the counter (Mike) (I think) said technician could not find any noise or vibration so he offered to take a road test with the Foreman. Young man came down and off we were for the test drive. I was able to pin point the exact noise and the technician confirmed and even had an idea as to what it was. Long story short I waited while the tech rechecked. Turns out I needed a bearing for my wheel and to balance my tires. Parts were in stock and I was in and out. Josie drove the car down to me and explained the repairs, washed my car and even drove the car with me again to make sure I was happy. Definitely coming back! Big thumbs up. Thank you!

Bought a new Colorado ZR2 from Boardwalk. Super easy process, exceptionally helpful and friendly staff. Nancy and Shon made the purchase a great experience, they listened to all my questions and were able to meet all my requests. Highly recommended if you are in the market for a new Chevrolet.

Took car in for recall and they were delightful. Car was nice and clean when I picked up.

Placed an appointment for repairs/maintenance for my vehicle, off the bat the person who picked up the phone was helpful and knowledgeable. Upon my arrival I was greeted and had no troubles. It’s hard to find trustworthy people with your car being honest goes a long way with having clientele. I can’t say enough and will definitely keep bringing my cars in the future

I had a check engine light on my bolt (super scary because this is an electric vehicle) brought it in and spoke to mike. He was nice and very professional. He called me with an update that same day. My repair would be covered under warranty! So happy they could have charged me! And my car was fixed within two days. Picked It up it was nice and cleaned.(Free car wash) Great experience here just wanted to reach out and show my appreciation thank you!

Great Great attitudes and service!

I had my camaro for service my service adviser was Jason Manown he Sprained my service watt they did with my camaro and I felt he did a great job. I didn’t feel no pressure that I need it my 30 K and I did it. I’m a happy 😃 customer I will tell all’s my friend s and family to bring their cars for a great service I have family they have Silverado truck and Nissan .Thank you 🙏 Mr Jason Manown for a great job .Flor Hankins .

I brought in my Chevy Silverado for check engine lamp being on. I was given so many options of what to do however boardwalk Chevrolet proved why they will always be my only option. From their professionalism to great pricing I figured I should let Mike Aulucino know he has a customer for life!!!

Had my Chevy Tahoe serviced and detailed this past Monday at Boardwalk and what a fantastic job! The quality of service is always outstanding. Thank you so much to the team!

Service department is great and easy to work with!

My service adviser was friendly, professional and courteous. My Silverado was done promptly and and he took time to explain every step in the process.Thank you Ramon.

Couldn’t make an appointment cause it was Sunday but took my car for a walk-in Monday morning and they accommodated and said “we will try to have it finished by the end of the day”. Went home and got a call 2 hrs later saying it was done! Really fast service plus squeezing me in on a holiday. Shout out to Ramon, you’re the best! Will definitely be coming back.

Had a noise issue with my 2017 Chevy Silverado, the staffwas great and very helpful and repaired the issue in a timelymatter

Good service but only after they failed to inform me that a part had arrived. broken guest wifi while waiting for service.

Worked with Jason for a few years now and he’s always been helpful and professional. Highly recommended.

I have never experienced worse customer service.In October of 2019, we brought our car in to get an airbag module replaced. They said theyd order the part and get back to us. An entire month passed with our car just sitting there, during which time we were calling once a week for an update. We just wanted our car back and they gave us the poor excuse that they couldnt give it back to us because GM was on strike.After continuing to call at least once a week for updates, but with no luck on the phone, I finally drove over (in our third rental car, paid out-of-pocket) to physically speak with someone and they tried telling me it was my fault for not being more communicative (really?). I demanded my car back and left with only a bill for service that hadnt (and still hasnt) been done.This seems like fraud to me...Im considering legal action unless we get our money back. Please everyone go somewhere else. These folks do not deserve to be in business.UPDATE: The Parts Manager just called me 6 months after this whole debacle started and tried to insinuate that it was my fault that our car was not fixed. He claimed the part had arrived and was returned because we never came to get it...this is unbelievable.6/7/2020 UPDATE:  We received a check in the mail from Boardwalk Chevrolet, however it covers only the airbag module part ($501)…no reimbursement for pointless labor charges ($201) or sales tax toward an unfinished sale ($48)…no reimbursement for multiple rental cars ($440) or alternative transportation ($455) while our vehicle was held hostage. This is extremely concerning.

Had a check engine light on my Cruz and couldn’t smog it.... went to 3 different machines and could not get it right ... it took 2 days for the service advisor at Chevy to tell me what was going on with my Cruz and got me on the road that same day ... thanks you Ramon for all your help and patience with me you’re truly amazing..

I would like to thank joe Cabral for the excellent care of my Cadillac. I went in for a water leak and they had to tear my whole dash board Out. Promised me my car would be ready in two days and I got it back on time . Thank you so much

Very disappointed, staff at service have no regard of customers time. 3 hours for just an oil change and a regular inspection, absolutely ridiculous!! Never coming back again

Extremely friendly and amazing customer service

Great service, courteous and fast.Thank you Ramon.

Great Service! Jason Manown really knows his corvette stuff!

Good customer service and quick turnaround time!

Tried to take my car (chevy volt 2016) in for a multi-point inspection, and was surprised when the representative told me that Im due for a major service. 45k miles, or 3 years, preventative maintenance. My car was at 42.7k miles, and its been about 4 years since it was bought by the first owner (I am the second), so it was reasonable. Paid about $1,000 for the service, they replaced filters, fluids, oil, break fluid, transmission fluid, etc. Had my mechanic friend look over the bill and he said it looked about right.My main two gripes are that the representative was irritated with me when I was initially reluctant when he surprised me with the $1k bill, and that it took them a while to get my car to me after they texted me it was ready. I took an uber down there (15 minutes or so) and then they had to call the car in. With an optional free wash that I opted in to, I think it took another 20 minutes or so before they actually gave my my car back.Overall, decent service.

You guys are amazing thank for the service

Absolutely horrible communication. Had to call multiple people multiple times over two days to get any updates on when the vehicle would be ready to be picked up. We were told it would be ready the evening of the same day that we dropped it off. We couldnt get an answer from anyone until two full days later.

Thanks Joe!