Our AC broke down in 103 degree weather, we called lots of mechanics, no one would look at the car. Thomas Auto Service was kind enough to squeeze us in, promptly diagnosed the problem and were proactive in locating the compressor right away and fixed our car next day. Excellent service, professional, quality work, and it made our vacation much more enjoyable with a working AC. Great customer service and good price also. Thank you!

We are so pleased with the service they did for us. We were traveling from Mn and stopped in Rapid City SD and discovered we thought a brake problem. Explained to Doug we had to get this fixed. They took us in the next day and fixed it right away. We tried others that people suggested and nobody couldnt serve us till middle of July . I researched on Google and seen they were in business for 36 years as a family business. I thought that would be a good choice. I was right !!. Doug was very helpful and courteous. I would highly recommend there services. Thank you Doug and the tow truck driver

If you need a tow these are the guys to call. Reasonable prices and they dont jerk you around like Rapid and Olsen Towing do.

Doug is a lifesaver. We were traveling from Utah and needed someone to quickly look at our power steering. They were able to go over the problem and get us back on the road in no time.Highly recommend and happy to see more good people helping others. We would stop by again just to say hi.

IF YOU NEED A TOW TRUCK THIS IS THE BEST PLACE, BEST IN RAPID CITY,KIND AND HELPFUL, THEY EVEN HELPED TALK ME IN TO THERE PLACE WHEN I TOOK A WRONG TURN, THANK YOU ALL VERY MUCH DD

Great staff quick and efficient

Prompt vehicle towing and honest and professional repairs. Will use Thomas Auto in the future, if needed.

HIGHLY RECOMMEND! My family and I are visiting from out of stated when we thought we broke a brand new wheel bearing. Ended up having to tow it and they repaired my issue IMMEDIATELY! (it wasnt the wheel bearing it was the E brake, it basically disintegrated and was causing MAJOR issues) THEY ARE HONEST MECHANICS WHO DONT TAKE ADVANTAGE OF PEOPLE! THANK YOU!!

I discovered Thomas Auto after taking advantage of a promotional offer for their auto detailing service. They did a fantastic job. The interior looked (and smelled) like new, exceeding my expectations. That plus the friendliness of the staff earned them a new customer. I definitely plan to consider them for other automotive service needs in the future.

I have bought both of my vehicles from Thomas Auto and have never been disappointed. I regularly get my oil changed as well as normal maintenance. Great customer service and cute shop puppies as well!!! It’s rare to find an independently own auto shop that cares about their customers above all else.

They were quick to get in and quoted for repairs.

I have had my vehicle towed numerous times by this company. They also do all the maintenance on my cars and have for years. I highly recommend them for all your auto needs. Family owned and operated and ran with integrity.

I had a bike that needed to be gone so, I called Thomas Auto. They made the experience enjoyable and painless! Employees are super friendly and nice to talk to. I would go there again if I needed anything else

Best automotive service in town. Great employees and even better prices. I will take all my vehicles to Thomas Auto!!!

Honest, Friendly and knowledgeable staff, have bought two cars through them and will return the next time a new vehicle tickles my fancy.

I had to get towed and my car was fixed faster than I had expected. The service I felt was very good and I didnt feel like they were pushing me to do added unneeded maintenance to get me going again. I was also relieved to find they would accept my credit card because lets face it who plans for their car to break down.I will only go here now. (unless Im traveling) They earned my trust when they were able to help me on a very bad day and I havent been disappointed yet! I heard they got a new detailer too (been wanting to try that!) and the last time I was there I saw more new employee faces. I recommend Thomas auto to all my friends and family who come visit the hills.

Best shop in the area for repairs as well as being the best detail shop. The mechanics are honest and knowledgeable. I recommend this shop to all my friends and family.Dylan Brewer

Long-time customer here, long-time happy. Its great to have a place you can trust.

The best customer service I have ever had. Highly recommend this shop!

Great people! my car wouldnt turn on, I thought the battery was dead but jump starting my car wouldnt even work so i called thomas auto to tow it and fix it.However, when they came over the man put the keys in and the car worked just fine! I asked how much I owed for him bringing to tow truck out because I know just getting it a few miles out can be at least like $50, but he told me not to worry about it since no towing was required!Im in college and need all the money I can get so that was greatly appreciated.I will be going to Thomas Auto for any of my needs, they proved themselves more than trustworthy and honest to me.

Talk about lucky! My car had blown a surp. and v belt the same time this caused an oil leak at the crank shaft oil seal, I was early in the morning so I tried several towing services how, someone were too expensive and some were having there breakfast and it would a few hours! Bummer! I then called Thomas towing and auto service. This was the best move Id made in a long time, the tow tow truck was there in 15min.it took the man just few minutes and off we went to the garage about 2 hrs. I was back on the road and the price surprised me it was super easy on my wallet to top it off they game me nice Veterans discount...If youre ever in Rapid City, South Dakota look them up and say hello and tellum Jim Y sent you....ps. they have 24/7 towing happy motoring and happy trails my friends..

Fast, friendly and they didnt screw me

Beware- minimum of $10.00 debit card fee. Seems like being a tow customer warrants bad customer service from employees.

Been going here for years. Best in town for excellence in work, customer service and friendliness!

Very helpful people. Competitive pricing. Every time I had excellent experience. Highly recommended!

Friendly service and fair prices! This is a place you can trust your vehicle to!

The worst detailing experience of my life. They kept my car for 9 hours and still missed the windows, the doors, the pull down in the backseat and more. The boss told me that the guys were working on other things. So I wasnt a priority. I called and told them what didnt get done. They said to bring it back in, and then told me the finger prints on the window were between the glass and the tint. I said, No they arent. I just used some Windex and they came right off. I took it back a second time to give them a chance to make it right. When I went to pick my car up, the boss said, I havent looked at it so let me know if its done. He didnt care enough to even check on the work. Theres still dirt everywhere. I had to show them where to clean the windows and watched them do it again. You can also see where they steamed the upholstery and where they didnt, which was the backrest, the sides and the front. I will never go back there again.

My sons car broke down while working out of town. Mark and the team were able to get it back together in a timely manner and an affordable price. I couldnt be happier. Thank you.

Great service! Theyve got a customer for life.

Stay away, worst experience ever! Took my pickup for detail and change my winter tites to my summer ones. Both sides had one tire white letters out and one tire black. The detail left dirt under and around the seats, sprung my hood. I just had the winter tires put back on and all 4 had chunks tore from the inner bead, one so bad it was destroyed! At the same time my wife had her tires changed. The low pressure light stayed on and they said there was nothing they could do. I kust had her winter tires back on and one sensor was flattened and laying on the inside of the tire. STAY AWAY FROM THESE CROOKS.

These guys know their stuff. vehicle wouldnt start so i took it to another place here in town; i suspected it was the distributor. well, this other place told me they had fixed it by charging my battery. distributor was good they said. 2 days later i was in the same position, and now it was right before thanksgiving. thomas came & got it, diagnosed it, and had it fixed the next day. it was the distributor. they even drove it back to me so i could get it & drive their mechanic back. how cool is that? no problems since.

Fixed my AC, Detailed my car the next day, fantastic service.

Super friendlyi highly recommendThey work on all makes and models.

Nice Job, they got me going again, very fast

Awesom detailing at great prices.friendly people and one of the oldest and best repair shops in town as well.

Purchased my car here, The service was great! as was the repair! Also affordable!

Towed me illegally from private property. Charged me 133 bucks.

This place is a joke and I will be boycotting it my whole life ...

Wonderful people. They do excellent work done on time

Great customer service, respectful and friendly.

Great automotive repair shop, and vehicle detail shop, customer service is #1 priority. I send all my family and friends here for all their repair needs

Best auto shop in town! Friendly customer service that will bend over backwards to meet your needs!

I have had a lot of work done on my car here. I recently had my brakes replaced along with a few other things and the service was wonderful and fast.

Friendly, honest, great woek

Creepy guy, dont let him touch you.

Helpful with towing

Avoid At All Cost......

Great Work

Friendly service,, thank you