Sea Tac/Goodyear is the best to take for tires and auto repairs. Bob and Mark and all of the staff are professional and very knowledgeable! They treat their customers with the unmost respect. The staff will give you all of the information you need to know to make a comfortable and well thought out decision on needs now and what can wait until later. Finanally the repair costs are well within reason. Highly recommend them.
I am very happy I came here for an oil change. I finally found a shop I can trust. Kirk at front desk was very transparent with everything that my car needed. He explained to me what needed to be fixed and it was safety related and what could wait. As someone that doesnt know anything about cars but try to keep my car running for as long as possible, he answered all my questions very detailed. I wasnt offered all those unnecessary repairs/maintenance that I was offered always at firestone and had to google to see if my car really needed it (and it never did). The pricing was fair and when I checked online it was on the cheaper side. I wish I would have found them sooner.
This is my go-to place for car servicing. The technicians know their stuff and Bob, the manager, is a sincerely nice guy. Ive gone to other shops and have been told I needed this big, expensive service or that. Then, Ive gone to Goodyear for a second opinion only to find out that no such service was needed. In other words, they are honest. They find things that need work or repair and they will show it to you but, youll never get conned into service that isnt needed. They have also helped me out a few times by dropping me off - my home is nearby - when the service took longer than expected, and then picking me up after the service was done. These are really first-class people that know their business. And they are reliable enough that both Amazon Delivery and the USPS rely on them to service their vehicles.
Quality quick service with a smile. I used a groupon for the oil change and inspection they let me know all the needs of my vehicle. The prices were a little steep but thats to be expected from a brand like Goodyear.
Excellent customer service and great value.
Bob is the best. He is the most amazing manager and will take accountability when things don’t go as planned. You are in good hands with this shop.
These guys are awesome. I had a battery that I needed to have exchanged. Instead of having to drive all the way to Lacy to get service. Intestate battery had me go here. They were more than helpful and had me in and on my way in a very short time.Thanks all. Great Work
I had a fantastic experience the moment I called Bob for a nail in my van. We have a fleet of just 20 vans but his professionalism and the extra time he took to show me the best tire for future replacements was extremely kind. He even waived the charge for the nail and gave me a discount on the battery!On top of that, he even called the car store next door (advance auto), to help me get a tread meter(reader) so I can check in my tire treads!He went above and beyond which is why I highly recommend this business for all your needs!Thank you Bob
I came to this repair shop to get a oil change in my Lexus CT200H 2013. They did my oil change incorrectly which led to oil leaking out. This then resulted in my cars engine blowing up. They ended up having to replace my engine, which was a used engine not a brand new. As its bad enough, im getting my once perfectly fine motor replaced with a used one that i have no idea how good it is.I thought the nightmare was over, receiving my car back after almost a month! But no it just began. When i got my car back the check hybrid light was on, & my AC was not working. I brought this up to them & they said they dont know what it is from but they dont think its from their doing. I explained this doesnt make sense as my car was PERFECT i mean perfect. No issues, nothing. So how is it that they replace my MOTOR & now i have this issue?? Couldnt be anything they did? Makes no sense. They then said they would get a diagnostic from Lexus as they dont know that much about hybrids. Fair enough. The owner also told me my car was safe to drive until the scheduled diagnostic, so i went ahead and picked it up so i could have something to drive for a couple days. Why did i do that you ask? Trust the guy that couldnt do a oil change right, who replaced my motor & now i have all these issues? I dont know why i trusted him either. UNTIL i was in Seattle at 930pm with my car not starting! Stranded. I called the owner & he ended up getting me a tow truck to Lexus. My car was diagnosed by Lexus that my air compressor went bad & that is effecting my hybrid system, they said to me that it could have been something they did, but they cant confirm unless they took it apart.This lead me to taking my car to another automotive shop so they can fix this. As the owner said he would pay half for it to get fixed. The guys at the auto shop actually took everything apart, unlike Lexus to get down to the problem. They came back & said it was from this auto body shop replacing my motor. Coolant got inside and killed the fuse, inverter & air compressor. The guy went into a lot of detail how this happend from their doing.The owner agreed to pay 1500 in the beginning which was supposed to be half for the air compressor. But because the inverter, fuse and compressor all went bad the total is 5800. I told the owner that i would like full compensation as this is clearly your fault as the other auto mechanic explained. The owner disagreed and is leaving me to pay 5800 for THEIR NEGLIGENCE.Please safe yourself from coming to this shop.
The best Service and performance over and over again for 4 different cars, Truck and Van!
Excellent work. Very fast. Will most definitely be coming back.
A great place to take your car Bob is a wonderful owner
I went in for an oil change at 8:00am and they got me in and out fast..I have brand new (again brand new) 24” rims on my car, while was getting my car from them after oil change I didn’t do a walk around my car coz just went there for an oil change lol. But when I got home I parked my car in my driveway, I wake up get ready for the day, walking to my car now I have a view of passenger side rims I notice my front passenger rim is scratched up like curb rush and I am the only one who drives my car except them driving in and out of bay..my rims were perfect before I went for oil change and then scratched up after!! And still the manager(bob/rob) whatever his name was🖕🏿 after complain they still wouldn’t admit to their wrong doing🤦🏾♂️ Stay away from this business, they are liars, I even had an ounce(weed)in my arm rest and someone took a lil that I couldn’t notice but it’s my stuff and I noticed but let it go, I got a groupon and still got charged $14 more for a quart and then after the whole oil change ask me to pay, I tell him I have Groupon asks for code and asks if it’s the synthetic one? Like which one did you do ? Coz you have done oil change already without knowing it’s synthetic or not??? Really need to pull your socks up guys, you are good example why people are scared and question oil change shops like yourselves.I am keep getting blessed no matter what.
All the staff was extremely helpful and Mark went above and made sure all my wifes tires were safe.....thanks for caring for the family
These Folks are Great! Very Honest and no hard sales. They let you know what you need, may need in the future and what you may want to watch for.... Very Honest, Professional and Friendly. Wish I could give them 10 Stars!!
Very friendly and fast.
I bought a Groupon for $45 for an oil change. They charged me $8.70 in fees for using Groupon. $3.70 for parts and $4 for an environmental fee. They said Groupon doesnt pay tax. Something Ive never seen before. And then they said my next oil change is due in 2,920 miles when manufacturer says 8,000-10,000 miles. This is a pick pocket organization that will rob you.
Removed a bolt, and patched my tire within minutes. I was open to buying a new set of times and spending a lot of money, but Bob checked the tires, and explained I still had usable, safe tread left for now. Will change out tires later this year. Appreciate not being sold something I dont yet need. Will always come back to this store.
I went for an oil change and told them of a possible anti-freeze leak. After completing everything I was informed that they had cleaned everything off and after I drive it, check for a leak and if there was one, take it back right away and they would be able to see where it was coming from. I had a couple of other things that will be dealt with soon and was glad to hear that was all. The service is always great and the people are very friendly. So happy I got that done.
The 3 interactions I had with the front desk staff member was positive from start to finish. They offered a same day appointment. Although I wasnt able to take that appointment, I was able to get in within a couple days. My car was completed and even though they closed at 5pm, they waited for me to arrive before closing shop even though they called before closing time to remind me of their closing time. I arrived at 6pm. They were courteous and professional to me. I will continue to use them to maintain my cars needs. The Groupon offers are excellent as well.
I wanted to share a really good experience that I just had with this Good Year place on Meridian. I had them install some new rear tires yesterday afternoon, but my BMW traction control system is apparently very sensitive and rejected the new tires because they were different enough from the front ones (the electronic control would cut power and limit my steering while driving around even slow corners), even though the specs were all the same as the front tires.Knowing that this would sound like a finicky BMW problem that would annoy most tire shops, I sheepishly came in this morning, having already driven on them for 30-40 miles, and they took them back without question (even though they will have to sell them as used now, and take a financial hit), found the exact match for my front tires at a nearby warehouse, and one of the employees drove there just to pick up my tires so I can get to Seattle to work today. They really went above and beyond in every way.In my mind, this is above and beyond the sort of experience I often have, and I am extremely impressed with their customer service, willing to work with me to make it right, and their professionalism throughout the process. You never know if a place is managed well until something goes wrong, because thats when you see whats truly inside of their business. Im sticking with these guys for a long time, now.
This place is the best, the mechanics are experienced and knowledgeable. Their prices are reasonable and they do more then just tire stuff.I take all my vehicles here when they need a mechanic and will continue as long as we live in this area.
Got an oil change on Groupon and honestly it was the best choice! I will be back! They didn’t pressure me in to buying extra things. They did tell me what I needed and I made an appointment to return to fix those things. I was in great hands! I felt like my dad was there with me and guiding me. You have a long time customer with me! Thank you!!
Today was the second time I have been here to have my car worked on. Both times I have been treated with respect which is so important to a single woman going in to get her car fixed! They are honest, they explain everything so that you can understand it, their prices are fair and they have discounts for AAA members. I highly recommend!
The Goodyear SeaTac men have cared for our vehicles for 50 years. They have earned our respect & trust. They are like brothers in our family.
My go to place. Bob and crew are always excellent. With excellence comes business so depending on what you need done can take a bit of time or may need to schedule ahead. Worth it though as Ive never had a bad experience with this shop in the last 19 years or so
Bob and Gerry and the rest of the staff are wonderful! They are honest, friendly and always get my vehicles in quickly and out quickly. As a woman, I have been taken for a few rides by OTHER shops but NEVER here! They have been servicing our vehicles for almost two decades and I have never been unhappy with the service or workmanship. I appreciate that they hire ASE certified technicians and their certificates are on the wall of the lobby where anyone can see them. I HIGHLY recommend Sea-Tac Tire and Auto Tech to EVERYONE!
Great job in timely manner
I appreciate Bob, Jerry, and the staff so much! They provide excellent service and repairs, and stand behind their work! They have the highest quality, ASE Certified Technicians, and are extremely knowledgeable. I appreciate that he looks over all of the systems and lets us know exactly where it stands and what repairs will be coming up. My adult kids now bring their vehicles to Goodyear. Thank you Bob for always making us feel confident when we are back on the road!
Not likey there so dont no
Didnt have an appointment but they managed to replace both front and rear brakes and completed the work quicker than I expected. I have had other work done on my car and they have done a great job every time. I highly recommend them. Staff is always courteous.
Felt wed received quality service at a value price.My wife went in for the service the first time. She felt comfortable and received honest pricing.Staff was attentive noticing the walking dead was on the TV and may not be appropriate to a toddler in the lobby so they quickly changed to cartoons. They provided crayons and color pages.The location services some postal vehicles and Pierce County Sheriff so must have a strong community relationship.
Plain and simple, they are always nice and accommodating. If I need my tires checked, or have a question about a dash light, they never make me feel like Im a bother or that my work isnt important. Both my husband and I have both had our cars worked on there and weve both been very happy. Its a good location, not too far off the freeway, and easy to get in and out of. Fair prices too, and theyre not jerks if you tell them you want to shop around. Huge plus.
Went in for oil change. Very prompt service and no hassles! Will come back again.
Where do I start. My daughter and son who are young starving students took their call in for a wheel bearing. After driving the car for less than 10 miles on the freeway the car started to squeal and shake bringing the car to a dangerous undriveable halt. Scary as hell as my dad passed away from a broken wheel bearing flipping his car. This car was driving fine before taking it in other than a mild intermittent noise from the wheel bearing. When calling the shop to explain they told my kids to have a towing company tow the vehicle to the shop. $150 out of their pockets with no offer of reimbursement. I left a message for the shop to call me BEFORE touching the vehicle as this type of work was unacceptable. They did not and like I feared started working on the car obviously to cover their assess and get out of a towing fee. Can you saw lawsuit.
I called to see if I could get in the next morning for my 75,000 mile check up on Nov 24,2015. They said sure, come on in. they have given us service on the several vehicles we have had over the last 15 years, maybe more. This time was no different. Very friendly and prompt. Good people. We have never felt taken advantage of or gouged. Always been treated fairly. .
My husband and I have been taking our car to Sea Tac Tire & Auto for the past 2+ years, and we couldnt be happier. They are always very courteous and provide outstanding service for our vehicle. We also appreciate the occasional email and card reminding us of our upcoming service; especially since they usually come with a coupon! ;) Thank you, Sea Tac Tire & Auto, for never failing to impress!
Good price on tires!
Wont go anywhere else. Always good service!!No upsale just quality work on whats needed.Friendly all around great business!!!
I dont like the product line Goodyear is bad pruduct
Even though I didnt have an appointment, they worked me in right away and offered excellent service. They asked if I wanted any upgrades before doing anything and had no problem when I told them I had a Groupon. I will definitely be going back!
I was able to call 3 hours before my appointment and they were able to get me in, services done, and out in about an hour! The staff is friendly and if you need help understanding what is wrong or what the parts in your car do, they will explain. Best and friendliest service I have had on my car. I will be absolutely be going back!
Fair, trustworthy and professional service: Goodyear Sea-Tac Tire and Auto has performed great service to my 2009 car 3 times in the past year. It’s very important to be able to trust your automotive service provider, especially when you are a middle-aged, low-income single woman who commutes 60 miles for work and relies on her car for her livelihood.
Fast and professional
Bob, Mike, Marc & crew have been caring for our automotive needs for many years. We enjoy great service and reasonable prices!We count on their talents so we dont end up on the side of the road with a dead car.
Great, professional service! I went in with a Groupon for an oil change and I was impressed. I never felt pressured to buy anything.Today, I had take my car somewhere to get an electrical/headlight issue resolved and I am even more impressed. They got to my car as soon as possible and got everything figured out and fixed in a couple hours! Not to mention they were upfront with all of the costs so no surprises. I will be taking my car back there for everything I possibly can.
We are getting ready to move out of state and our car died the other day. No one could even jump it and about 6 different people tried. We dropped it off after hours on Friday night and it was fixed and ready for pick up by 11am the next day. I felt extremely lucky that it was just a very dead battery and not something worse. Everyone I worked with at Sea Tac was SO nice and helpful. When we come back in the fall well definitely continue taking our car to Sea Tac. Thank you so much!
Today was my first visit to Sea Tac Tire Co. I was greeted immediately by Bob who took down all necessary information for the work to be done on my car. The items were taken care of quickly and I was given updates on what was going on by Bob and Jerry. The price was very reasonable. I will definitely go back for anything that needs to be done on my vehicle. Thank you. Vicky Crocker
Used my Groupon and was a little surprised that there was more out of pocket cost than I expected but I probably didnt read the fine print. The service was great though and well worth it. Staff is friendly and they were pretty quick getting my car in and out. No complaints at all about the service. I will definitely be going back and would recommend to anyone.
Very awesome customer service
Had a tire blow out on the highway one evening while traveling for work. Got a tow to their lot, left keys + contact info in the after-hours box, received a call when they opened next morning & had my car back before close that same day. Great service, would recommend. Thanks!
My car wouldnt start several times in the morning for no reason. I had it towed to Sea Tac Tire. However, when it arrived it decided to start and continued to do so for three days. A full diagnostic showed absolutely no problems. We paid for the diagnostic and about a week later I received an invoice in the mail where it stated that they credited my banking account for the diagnostic. I was very surprised & quite tickled. Now, tell me, who else would do this very kind gesture Thank you so very much Bob.........:)
The team here at Goodyear/SeaTac Tire & Auto Tech have worked on several of our vehicles for numerous services. They have always been great to work with, reasonable with prices and timely. Their customer service is great.
I am a single Mom on a very fixed income. My vehicle had not been running well for a couple of months. I needed a brake booster. It took all of the muscles I have in my legs to stop my Edge. It was exhausting. I desperately needed new tires, and an oil change. I have been a loyal customer of Sea Tac Tire Goodyear in Puyallup for a few years now. I went in and they gave me an estimate. I had saved up to have the work done. They took GREAT care of my Edge. The estimate was right on. My vehicle stops now, and no longer slides because of my bald tires. The guys are fantastic, in the shop and in the office. They always treat me with respect and care. I am, and always will be a very loyal customer. Thanks guys. ;)
My wife and I had experienced a flat tire on my 2106 Camaro. After getting roadside assistance and tow, we were desperately trying to find a tire dealership that carried the stock Goodyear tire. While we were riding the tow truck, we knew we were running out of daylight to get to an open repair shop. We passed the Goodyear shop and had our driver pull in. We knew it was closed but figured we would leave the car there and come back at opening. Well to our luck, the manager was still on sight. He invited me in and took care of us to ensure that he and his team will source the tire for us and have it fixed the following day. He was a man of his word and the car was ready. Great job to the team at Goodyear on Meridian! We will definitely be make them our tire and maintenance team.
The owner was nice but his business should just be tires and lube not trying to fix vehicles! I took my vehicle in to his shop with a bad miss and check engine flashing when I asked Ford they told me that it was droping raw fuel into the catheter converter I was called a couple hours later with his diagnose it was injector and spark plugs so I told them to go ahead and change them. Cost me over $900. When I went to pick my vehicle up I made it not even a block before the miss started again. So I turned around and took it back he apologized for it and assured me they would take care of it the next day. So I got a call and the owner pretty much said I would have to pay for another diagnose but assured me it ran better than I dropped it off. So I picked it up again didnt make it 4 miles before the miss was worse than ever and the check engine light was flashing once again. I will never trust this place with a car again. I did buy tires here for my wife last summer with a warranty thank god I can go to any good year tire I will never return here. Very disappointed. Off to manufacture garage I go to have it fixed rite!
I came in for a routine oil change today. The staff were incredibly friendly, courteous and knowledgeable. The service I was provided was timely, cost effective and efficient. Would definitely come back again!
I have been having my 1999 Saturn serviced here since 2006. They keep it running perfectly with no problems.They tell me about things in advance that should be attended to.I am a woman, and there were a couple of times when they could have up-sold me (and I wouldnt have known the difference), but they chose not to. I totally trust these guys not to rip me off
I was able to schedule an appointment at a time that was convenient to me and when I arrived, I was greeted and told what the estimate of cost would be. I thought I would be there about an hour for my oil change and they had me out of there in about 40 minutes. Very fast and fair priced!
Im Andrew Avis and going there for 15 years and its great Bob the manager is honest and fair and the rest of staff friendly and always fix problem. They dont keep me waiting long either
If they put new tires on your car make sure you still have your valve stem caps, and that they still match.Also make sure your hood is closed before you go driving down the street and get a nice surprise.
By far the worst experience I’ve ever had at a shop. Took my car in to have wheel bearing fixed and within 10 miles of driving it, the car starts shaking and grinding to the point where it is not drivable and we had to pull over and call them to come tow it back to the shop. They made us pay for the tow bill and said that they will look at it and see what went wrong. It took a week for them to fix it after breaking multiple hubs trying to repair a simple fix. Now after getting the car back for the 2nd time, it drives much worse than it did before I ever took it into them. We had to fight to be reimbursed for the tow after our car was sitting in there shop for over a week to replace a wheel bearing. Avoid this shop at all costs
Sea Tac Tire & Auto is the only establishment I will ever take my vehicles to. I never feel like a need a second opinion, or that I am not being treated fairly. My last visit was for a larger problem with my car. I was told what needed to be done right away, and what could wait. I always appreciate their veracity. Ive been a customer for almost 10 years and recommend it to my friends and family.
Yesterday was my first time at Sea Tac Tire & Auto and only went because I got a good deal on an oil change through Groupon. I was very impressed with this establishment. I walked in around 9am with no appointment but they got my car in right away. I have never experienced such quick service! It wasnt even 15 minutes and they were done. I admire the fact that they were not pushy. During the inspection, it was discovered that my battery hold down needed to be repaired and one of my tires needed replacing. When informing me of these issues, the man was not pushy or condescending (which I have experienced at almost every other shop Ive gone to). During past experiences, shops have wanted me to get the repairs done right there and then but Sea Tac was different. He was patient and understanding that I wanted to look at the issues myself. Polite and respectul, excellent customer service! Will come here for future needs and recommend to friends/family.
Always awesome service. Last appointment I ask for oil change, fluids and break inspection. Me being me I forgot they just did my brakes. They could have charged me for a bunch of things I did not need. All the did was change my oil check my fluids. Rotate my tires and reminded me all the other work had already been done. WONT GO ANYWHERE ELSE. THE SERVICE HAS ALWAYS BEEN THIS WAY!!
Came in for the first time to get my oil changed. It only took them 20-30 minutes and they were very friendly and helpful! Will definitely be coming back in the future.
Ive taken my car to these guys a few times now and am so glad I do. There is no BS, they tell me what needs done, dont try to upsell things I dont need, they are super quick and do quality work. The lobby is clean and the staff is very nice.
My experience was great! I called in to make an appointment and the customer service representative was very friendly and helpful. I came in at the scheduled time and they helped me immediately. The wait time was short and the staff professional. Totally affordable too.
I have probably had my car service by this location 15 times and have never been disappointed. They have squeezed me in when my car has broken down or had a flat tire. They are extremely knowledgeable and explain the car problems in plain English and give me the repair price up front. They dont pressure you to fix all the problems today & will tell you what the priorities are. You can talk to the manager, Bob Sealey, any time; his office is next to the waiting room & his door is open. Bob and Jerry are both friendly and helpful. When I told Jerry that I had problems stopping quickly in the rain with my current tires, he sold me the best tires Ive ever had (they rotate them and fill them with air every 5,000 miles for free). They also do warranty work on your car. Ive never had any problems with this auto repair facility and highly recommend it.
Staff was incredibly friendly and pleasant. Only complaint I have is I bought a Groupon that included an oil change and maintenance check (fluids, brake and tire inspection, etc...). They did the oil change (incredibly fast and convenient) but as far as I could tell, not the maintenance check. Overall, great shop, great value, and convenient location.
This place is great! The staff are friendly and helpful. The service is always fast! Highly recommended!
Bought new sets of tires for my fiancé’s car and my car, they were cheaper than tire rack which I had used for years. Just the other day fiancés car wouldn’t start, brought her car here, they began work and squeezed us in that day, had the starter fixed and ready the next morning a little after they opened. I have had nothing but fantastic experiences every time I’ve walked in here. I have been happy each time walking out of here. I highly recommend.
On February, I found this mechanic via AAA, Yelp (review), RepairPal (approx quote), and Groupon to purchased oil change. In the spring, I brought car in for brakes change. They offer the same warranty as Les Schwab but for little less and used different brand which I preferred. On October, I came back for 120k service plus serpentine belt and brought mom’s car in to use Groupon. Prior to bring in, I went to Firestone to compare their quote and Firestone charged little higher for same services serviced at Sea-Tac except for one other family owned auto-repair shop further from home costs about the same. Everything on my car has been fixed and maintained. I’ll keep on going there for next service. They’re honest mechanics. For instance, I thought my car needs new radiator hose because it’s leaking and asked them to change without ask for their opinion. They texted me stating the hose is nearly new just that because the hose wasn’t secured well enough. That’s true, the leak has stopped
South Hill Good Year and Sea Tac Time and Auto Tech are the most professional auto repair in our area. Bob and Jerry continue to be honest and friendly.
All I can say is get your estimate first. For everything. Even if youve come here in the past. Been a customer with Goodyear quite a while and have been using the Lynnwood location, great folks there, but unfortunately I had moved.These guys here just tried to charge for things I didnt ask for, that they didnt ask if I wanted.. and then tried to keep my parts, even though I brought my own parts in..Goodbye Goodyear of South Hill.. Ill drive the extra miles to go to a shop thats trustworthy.
Always a pleasure to do business with Good Year of Puyallup. Had the car towed there last week to fix a broken Serpentine Belt was done quickly for a reasonable price. This has been my shop of choice for the past 15 years.
This location is unable to do Alignments on extended cab trucks. Surprising since there are so many of them in the local area.
Friendly and helpful. no complaints
These guys by far run the most amazing shop Ive ever taken any car to, hands down!! Ive been to some real shady places that have always resulted in my car having more issues when I left than when I came in.-Professional, awards all over their walls in the lobby. Quick and efficient team with amazing quality.- Kind, they treat you like an actual human instead of a dollar sign. They go above and beyond to make sure you understand any complications with your car with absolutely no pressure. Mike helped me out and he is just truly a compassionate guy!- prices! Wow! Ive done my research and the other guys charge a arm and a leg. ( have you seen what jiffy lube is asking for a synthetic blend oil change?) I saved so much money taking my car into the south hill Goodyear!Look for thier specials on Groupon!
Store Manager was more than accommodating. Customer service was excellent, parking was good, and reassurance was awesome!
Excellent Service and pricing. Expert staff and I would highly recommend this store. I was consulted on the best tires for my vehicle and am very happy with the product. I will be back with my other vehicles.
They did a good job with the oil change but tried to charge 120 for a light and labor that they said needed to be ordered and 128 for a new tire.I got the light from OReilleys for 30 bucks took my tire somewhere else and they told me it just needed to be repaired. Paid ten bucks for that. 248 turned into 40. Glad I got a second opinion. Wont go to this one anymore.
These guys are awesome!! & that is a under statement for sure. Recently while driving to work and turning a corner in my lowered 93 Honda civic. I heard the most awful sound of my ball joint breaking and dropping my car literally to the ground were i slid to a stop! destroying my fender, control arm, axle and of course the ball joint. This all happened within 200 feet of good year. I walked inside at first only asking for help with a tow truck service after explaining what I was going through, they could look outside and down the street and see my car literally sitting on the ground. That whole Good Year Team stopped everything they were doing to help me because they could see how stressed I was as i just put over 1800$ into the car and this was happening on a Monday morning. They got my car picked up and brought to the shop and on a lift withing 30 minutes if you could see how low my car is youd think it was impossible. The Repair Quote was so far under what i was expecting and have faced in the past with bad ball joints. With the price and hands down best customer service ever i couldnt pass it up. They had my car completely fixed before I was even off work that day! my driving experience of the car after the repairs was unreal! SO SMOOTH & COMFORTABLE!I WOULD DEFIANTLY RECOMMEND THESE GUYS!!!Not sure if they do it but i had such a good experience i plan on taking my next vehicle in for a pre buyers inspection.Thank you 5 star for sure!!!
My name is Molly B Meyer and I needed a car alignment on my 2012 Hyundai Sonata . I made appt and ran late due to directions! Bottom line I went in and was greeted by great smile and great customer service! He took care of me right away and completed the service asap! I it was my first visit but will not be my last!! Thank you Goodyear!!
Great service as always. Bob and his crew have been taking care of our car for over 10 years. We never have to question the recommendations for work that we get from Bob and hosting crew.
I arrived a few minutes late to my oil change appointment, which was confirmed via e-mail. Upon arrival, I initially was told there wasnt an appointment before I mentioned the e-mail. I was asked what kind of my oil my prius gets, but I had no idea. Turns out it uses full synthetic, which is an additional $20, unbeknownst to me until I got the invoice. The wireless access helped pass the ~90 minute oil change, which fell in line with the estimated wait time as it included other inspections of my vehicle. A few issues with the vehicle were discussed, along with the cost of repair. I was asked if Id like to have them resolved now, but I will look into these issues at a later date...
Great service & helpful front office staff. Certified mechanics who know how to work on both older and newer model automobiles and trucks. A clean and modern shop.
Always friendly. Great service. Trust their advice.
Great service, didnt try to sell me tires when I didnt need them. Very professional and friendly. Im definitely going to bring my other truck up here and let them check the tread life.
I recently came here for an alternator replacement on my 2008 Malibu. I talked with Greg over the phone and explained that my car was being towed from another shop becasue of the ridiculous estimate they gave me for the work I needed. Greg was able to get my alternator replaced and running in short order and at a fair price. I also had him look at my brakes, and although I did not have him do the work, I believe his estimate is in line with the going rate for such work. Thanks for a fair price and not putting the screws to me on the alternator, I will definitely keep him in mind for future repair needs.
Fast, fair and friendly. Not the lowest price but good to work with.
Great place to get an oil change in a pinch. Staff are friendly and professional. Also, bought our tires here and they have a great lifetime warranty.
Came in for oil & maintenance change, excellent customer service. They were very friendly, prompt, and efficient. I would recommend this place!
I found out about Sea Tac Tire & Auto Tech through a Groupon for an oil change and I am glad I did! I needed a new auto shop I could trust and I immediately got that feeling upon checking in and then while waiting for my service to be completed I was talking a customer who has been coming there for years and highly recommends them. Saying they always are up front and honest and never try to haggle you! This is a big plus to me being a female and knowing that auto shops have a tendency to do that to women.
So my wife brought her vehicle in for an oil change here because it is one of the AAA rated service centers (dont worry, I will be sending them an email as well). My wife drops the car off for one of their winter specials. She does some shopping when she receives a call from the tech, very doom and gloom, talking about the transmission fluid. Now, my wife knows nothing about cars, so she naturally starts freaking out because this mechanic is trying to get her to do a transmission flush, air filter change, cabin filter change, and replace a blown license plate light. She calls me up and I tell her to finish the service we were paying for, ignore the idiot tech that is trying to scare a woman who obviously doesnt know anything about cars, and I will fix the problems he identified later. My wife declines the additional work, but this guy aint done yet! He starts telling her if she doesnt get at least the license plate light fixed then she will get a ticket from the police that will cost her hundreds of dollars. Little did he know that her husband happens to be a cop. Let me tell you good people that you can indeed get a ticket for a blown license plate light and in my 10 years as a police officer I have written exactly ZERO of them. I have known exactly ZERO officers that have written a blown license plate light.I get the car home and change the air filter (probably needed to be changed) and the cabin air filter (definitely could have waited). Flush the transmission fluid (it was dark) and put in a license plate light. Bottom line is dont take your car here. They use bully tactics to try to get you to do additional work when some of it isnt even needed.
Severely underestimated the front brake price for my sons Kia Soul today, also didnt take off the 30 dollar brake coupon. The guys that run the front desk should probably stop giving price quotes over the phone because it makes them seem dishonest. Wont be going back.
Fast and friendly service. They are always very helpful and very courteous. I will always use them for an oil change and anything else I need.
Mark was extremely helpful & informative. Groupon led me to this place & I recommend it highly! Independently owned, which is a plus for me.
Bob Sealey has to be one of the nicest business owners Ive ever had the pleasure of creating a Google photoshoot for. Make sure to check out the tour in photos here. The view of Mount Rainier was stunning and the weather perfect. Thanks Bob!