user
Auto Performance NAPA Autocare Center
763 S University Ave, Provo, UT 84601, United States
Appearance
Auto Performance NAPA Autocare Center
Comments
Ti
Review №1

Great car shop. More expensive then others Ive been to. But they are honest and do a great job and they get it done fast. Everyone Ive met there is super nice.

Qu
Review №2

I trust Mike. I’ve gone to him for 3 years now. He’s honest about what my little Honda needs. I’ve gotten second opinions before and he’s always right and offers lower prices. He explains things simply for me (I’m not a car person, so I really appreciate that).

Ja
Review №3

Highly recommend Auto Performance. Mike is always helpful and makes sure we are taken care of.

ro
Review №4

Great service and very friendly staff

Al
Review №5

#altaracks built in utah

Me
Review №6

Mike has always been super honest about what our cars need and the work they do. Ive never gotten a car back later than they said. And its just nice to be able to know I can trust them! Honestly the best car service Ive ever gotten

Le
Review №7

Always so kind and welcoming. I never feel like I’m asking a dumb question, they’re more than willing to help and make sure everything is done with excellence. I didn’t believe in honest mechanics until I worked with Mike.

Br
Review №8

Mike and Brock are awesome! I’ve been taking both my cars there for years. They are honest, knowledgeable and personable. The shop is always busy, but well worth the wait. They won’t take advantage of you or do any unnecessary repairs but they will tell you what you can do to to make parts last longer and advise you on your options. I cannot recommend these guys enough!

Kr
Review №9

Great service! Mike is extremely knowledgeable and helpful. I feel like I can trust him to give it to me straight and not try to push any unnecessary services like many other car mechanics do. I will be taking my car to Napa for all future maintenance. Highly recommend!

Ma
Review №10

Mike is a great guy and a better mechanic. He is really honest and will get your vehicle taken care of.

Gr
Review №11

Good people. Great service. Dropped off my no a/c car in the morning, picked it up later that same day and drove home in comfort. Pretty good rates for the services they offer.

Tr
Review №12

We have had our cars here for maintenance and repair over the last 7 years. Honest, fast, and courteous plus great prices. Mike and staff know what they are doing and no need to go elsewhere.Fyi most auto dealerships charge way more and the work is shotty and done by untrained staff.You want your car to stay running go here.

Ev
Review №13

These guys do a great honest job of fixing our car. Always happy with their service

Ja
Review №14

Mike at Auto Performance in Provo is the best. His honesty and great work done on my car will keep me a lifelong customer. These guys are fantastic, I don’t know a lot about cars & it’s nice to never feel taken advantage of as I have felt w other places.

Cr
Review №15

The mechanics are very honest, kind and knowledgeable. They always do a great job and make sure their customers are satisfied. Ive gone to Mike for years and wouldnt go anywhere else.

Ra
Review №16

I have been coming here for about 3 years now after searching for an honest mechanic for years. Mike is the most honest mechanic I have ever met. He lets us know when high cost fixes will most likely be needed down the road so we can start budgeting for them now and not be hit out of the blue with them. He is honest about when a fix isn’t that big of a deal and/or not necessary. He remembers my husband and I and our cars and is always so accommodating. After years of bouncing around from mechanic to mechanic, we have finally found one we feel like we can trust!

Ja
Review №17

As others have said, Mike is the gold standard of mechanics. Hes always been honest and had great advice for us and he cares about us as people. Come check them out!

E
Review №18

The customer service here is amazing. Mike helped me and he was able to explain the issues I was having in ways that I could understand. He didnt talk down to me like a lot of mechanics do to women. He didnt charge me for a quick diagnostic scan of my car. Im definitely coming here from now on!

La
Review №19

Mike is absolutely excellent to work with. I drove over four hundred miles to have him take care of my repair.Great man

St
Review №20

We have been coming to the Napa Autocare Center for over 20 years and have been totally satisfied with all the care care this crew has given to us.They are honest, friendly and always let you know what the approximate cost will be if they have to fix anything. Mike, Brandon and Brock take the time to explain what the problem is and the remedy.I highly recommend this crew to work on your vehicle if you are looking for a good honest mechanics, clean shop and honest fair prices.

Jo
Review №21

We have been going to Auto Performance for 20 years. We have 4 cars and Mike remembers all of them and each of their histories. Occasionally I have to take a car someplace else and I have never been as happy with other service as I am with the service at Auto Performance. As so many others have commented, they are honest, fair, timely and easy to communicate with. I am grateful to have a mechanic I trust completely.

Ky
Review №22

Mike is an absolute delight to work with. My dear friend and mechanic who Id been going to for years recently passed away and Napa Auto was recommended to me by a friend. I originally took my car here because I suspected it would need to be replaced soon. Mike did a full diagnostic and gave me a realistic estimate of what it would cost to do the repairs. Seeing as the repairs would cost more than the car was worth, he helped me decide to look for a new used car, even though it would have gotten him more money to encourage me to spend thousands on repairs. Purchasing a new used car is a very stressful and discouraging feat without the added stress of recently losing a trusted mechanic but from my first visit I knew that Napa Auto was trustworthy and knew what they were doing. As I went about my search, Mike and his team looked at 3 different used cars for me and did so without any hesitation. Thankfully the third time was the charm but each time I brought in a car Mike was extremely up front about his concerns and whether or not he would recommend that car for what I needed. He is extremely knowledgeable and I felt I could trust his recommendations. Furthermore, from the first time I walked in the door I felt he was trying to teach me and explain things to me, not condescend. Now I feel like I actually understand how my car operates and that I wont have to depend on a mechanic all the time to understand whats going on which is a huge anxiety reducer. Hes only ever charged me what he felt was fair given the services provided and the context of the situation. I have recommended Napa to so many friends and Ive only been using their services for a couple weeks. Napa was an absolute godsend and as long as their service continues on this trajectory I will be using and recommending their services for years to come. I cant thank Mike and his team enough!!!

Za
Review №23

This place is incredible. Its the only place my family dares to bring our vehicles as they are always very kind and honest with us. They have gone out of their way to help us out multiple times. I would recommend this shop to anybody. Very fast service and they are very accommodating.

Ab
Review №24

Its a testament to an auto shops honesty when you come in with two issues, and they fix both for free in a matter of minutes. They could have charged but didnt. Guy behind the table was very knowledgeable and quick to address everything. Thank you--will definitely return.

Ma
Review №25

Really friendly staff, explained everything to me in an understandable way.

Al
Review №26

I love this place! I’ve been going here for a few years now. The people are super nice & are willing to even show you what is wrong & where it is on your car! Super great company.

Je
Review №27

These guys are absolutely amazing. Thank you so much for keeping me on the road.

Me
Review №28

Absolutely love everyone here. Ive never had a bad experience, my family has been coming here for over 15 years. Also most importantly HONEST mechanics! I 100% recommend Auto Performance.

St
Review №29

They communicated well and did good work on my car

Ly
Review №30

I am new to the area, and I already know that this is the place to go. The staff are always honest and courteous, and are very fair with their prices. He even used a coupon for me that I didnt know was available! They do great work.

Br
Review №31

I have been taking all my vehicles here for over 12 years. This place is great and does great work. The guys are honest and will tell you what needs to be done and what you need to watch and can wait on fixing. They will also tell me if the fix is something I can do myself if I ask. I would trust them with any of my vehicles maintenance.

Lo
Review №32

Mike was great to work with. Went in for a quick oil change. When I called him for a synthetic oil change quote, it was a very reasonable price. I was about to tell him I had a $5 coupon I wanted to apply (from my mail), he mentioned that he would take $5 off that from a promotion theyre running.Looks like they wouldve allowed anyone to receive that $5 off upfront whether they had a coupon or not. This is the type of service to expect.When I arrived for my appointment, he gave me a timeframe, 35 minutes, which seemed odd to me instead of just saying a rounded half an hour. It turned out it was pretty much right on at 35 min, so they werent giving me a phony time for them to complete the job. They had other vehicles in the shop when I arrived, but theyre organized enough to give me a good quote and a precise wait time.Id visit them again in the future!

Ma
Review №33

Brock and Mike are honest, hardworking, straight shooters. They find the most affordable and permanent solutions and do so extremely quickly! On top of that, they communicate readily and efficiently. I always, always, always take my car to this shop.

Mi
Review №34

Mike never lets me down. Hes trustworthy and respectful. And his jobs are always done right the first time. Hell suggest additional services only when my safety or my cars reliability are at risk. If hes busy, Ill take a short walk to a nearby restaurant or even the mall because his service is worth the wait!

da
Review №35

These guys are the bomb! I myself have been through automotive engineering school and it’s amazing what I’ve heard mechanics try to tell me is wrong with a vehicle. These guys aren’t like that at all.Mike and his crew are honest and to the point. Even offering to show me damaged parts and explain why something needs replacing/how it works in conjunction with the rest of the systems involved.On top of that the shop rate is reasonable especially for the quality of work.I dropped by unannounced to check on my car like I do with every mechanic I’ve ever used and was more than satisfied with what I saw as far as how they worked and the care they took with my vehicle.P.S the shop floor is clean enough to eat off of which is a tell tale sign of a mechanic that takes pride in their work.10/10 would recommend to anybody.

Pa
Review №36

Top class shop. I took in a used car for them to check out that I was interested in buying and they were so helpful. Mike was thorough, patient, and honest in his interactions with me. I’d recommend them to anyone.

Lo
Review №37

I have been bringing my vehicles here for years. Mike and his crew provide excellent customer service. They are professional and honest about the repairs needed, and explain the work performed. Their prices are reasonable and fair. As a female customer, I am extremely comfortable dealing with this business, or sending my daughter there for her car repairs. Want an excellent, honest, reasonably priced mechanic? I recommend this shop without reservation!

Ky
Review №38

Brock and Mike will take care of you. Every time I come here, I am always impressed with the price, the time it takes to complete the work, and the open communication. I definitely recommend this place to anyone in need of repairs.

Ek
Review №39

Best place in town! I drive 25 min from North Utah County because Mike is the best auto guy I have ever met. Years ago I had another quote from someone who told me it would be around $1500. Mike told me it was a simple fix and only charged me $10. Mike is the reason this place rules. Talk to him and you may never go anywhere else.

Br
Review №40

I have gone to a lot of different mechanics in Provo, and Ive finally found someone I trust with my cars. I have nothing but great things to say. Mike and his crew have always been honest and respectful. Mike takes time to walk me through the repairs meticulously, which I appreciate. Price seems fair when I compare to other mechanics Ive used. They have always done a great job!

Tr
Review №41

This is the BEST shop in town!!! They are not the fanciest, may or may not be the cheapest at times, but they are HONEST and TRUSTWORTHY and do QUALITY work. Those are the most important qualities you could want in a shop. There have been plenty of times where they inform me of potential wear and tear things, and also things that can wait to be replaced. But they also dont compromise on safety. For example, my wife got the van checked pre-trip and they suggested getting the brakes replaced, and were able to get it done same day. well fast forward 3 days later, my wife almost hit a deer and made good use of those new brakes! You cant beat having a shop you can trust!

ba
Review №42

Have always had a great experience with Mike and the gang here! Helpful, informative and they always provide the best help. On one occasion we were even told that the issues we were having was a recall by the manufacturer that we were unaware of and to have the dealership take care of it so it was covered instead of paying to have it done - we were sold! Theyve had our business ever since!

Sp
Review №43

They have gone above and beyond to help me every time I have gone there. Super friendly and honest. Did my timing belt there and they were way cheaper and quicker than everywhere else I called. I scored finding these guys!! Highly recommend!!!

Mi
Review №44

Whenever I have another car problem, Im coming back here. Mike is is amazing at customer service. He gave me updates about how the car was doing and got everything finished quickly. I really appreciate the work Mike and his team did, they deserve every one of these five stars.

Sh
Review №45

I have been taking my vehicles to Auto Performance for a number of years. I have mostly taken them in for safety and emission care. When they did find something, they were straight forward in what needed to be done and gave me an estimate. Most recently I had a check engine light that kept coming on. They were able to find the problem and fix it at a reasonable price and the check engine light has not come back on since their repair. I would recommend Auto Performance as an excellent repair facility as I have always been treated fairly and they are professional and do quality work.

La
Review №46

NAPA Auto is the greatest! They are always so good at explaining (and simplifying) things about my vehicles and the processes involved in fixing them. I trust them and highly recommend them for all of your auto needs. Mike is especially the best!

He
Review №47

Honest and straightforward pricing, great advice. Been going there for years and recommend them to everyone I know.

Su
Review №48

Ive been going to Auto Performance for14 years and consider myself very fortunate. They are fair, honest, thorough, and very careful to explain what and why. I have only praise for them. Im totally satisfied.

Ma
Review №49

Mike is amazing. He is always willing to help you with any car problems. He is incredibly nice and will NEVER lie or cheat you.

Ly
Review №50

We scheduled and had our Corolla safety and car registrations done yesterday. We are going on vacation this summer and wanted to make sure our vehicle is ready for a long road trip. We have known and used their services with all our vehicles for the past 15 plus years. Mike Stika, manager and master technician is our favorite mechanic and friend. They are profession, friendly, and extremely customer service oriented. I took my Corolla in and he drove me home. It was a good test drive and we discussed how we like their services and trust them completely. They are the best.Lynn & Karla Sorensen

Ca
Review №51

We have never been disappointed in the service we have gotten there, this week was no different. I thought my old car was showing signs that it may be dying soon, I took it in and after some analysis found that the issue was surprisingly simple. There are still some concerns looming, it is an old car; but they gave me some inexpensive advice to hopefully put those concerns at bay for a while longer.As always they explained what was happening and how to proceed in a way that I could understand. I have recommended this place to friends, family, and anyone else that has needed a mechanic. Everyone that has gone has felt similarly and now wont go anywhere else.

Mi
Review №52

Thay are so good at that thay do, i will be going back when i need them.

Jo
Review №53

I love these guys, they Are Honest, and hard working.. every other mechanic is not trustworthy!! No way.. but count on these guys!!

Co
Review №54

I had an awesome experience here. The mechanics are professional, knowledgeable, and honest. I am going to be going to this shop from now on.

Co
Review №55

As others have reviewed here, Mike is the ultimate professional and loves taking care of his customers. Every time we have taken in a vehicle, whether we owned it or were thinking of buying it, hes always provided informed opinions and education and never pushed us into any decisions. We will always recommend him to anyone!

Al
Review №56

They were recommended to me by a friend and I have brought cars here many times and have never been disappointed. Very honest and very helpful! I highly recommend them!

So
Review №57

Based on reviews I went to see Mike yesterday....think I have finally found my mechanic!

Je
Review №58

Im so grateful to Mike and his mechanics. Not only were they honest and helpful, they fixed my car in one day because I had a deadline to finish it before a trip. Thanks Mike!

Kr
Review №59

Mike and the crew will give you amazing service. Honest and forthright. I would not take my vehicles any other place in Utah Valley.

Ke
Review №60

I love coming here! I get straight answers and never feel like Im being up-saled on things I dont need. The guys who work here are super nice and easy to talk to as well.

Je
Review №61

I have been using these guys for 30 years. The owner Brandon and the manager Mike are trustworthy. They hire good guys and keep the shop clean and orderly.

Bl
Review №62

Mike was very helpful and easy to work with. He gave me timely updates on what was wrong with my car, what he could do, how much it would cost, and explained how the parts work. He got my car in and out in two days. Overall great service.

Qu
Review №63

Mike is completely trust worthy and does an amazing job. He always puts the customers first. Go here and you wont be disappointed. Be sure to call ahead!

Ch
Review №64

Ive brought my car to this garage for a few years now. Mike, the manager, is very knowledgeable and fair. He always explains to me exactly what is wrong with my car, and gives tons of free advice. Ive never felt ripped-off, but rather have felt like I should be paying more for such excellent service! Most importantly, I trust Mike and his team here at Napa. I will always take my car here.

Ni
Review №65

If you want to be taken care of fairly and by an honest crew that wont rip you off or make you feel bad, Mike and his team are the best. Ive been taking my cars to him for 6+ years now, and Ive known him for over 9 years. Ive never had a bad experience, he always has taken care of me, my family, and I know he would take care of anyone I would send to him.Ill keep bringing my car here as long as I can. His prices are fair, his labor costs are fair and usually less than dealerships and other mechanics. His analysis of what could be causing the problem and what it takes to resolve the issue has always been fixed on the first go.Plus, he is right next to the FrontRunner Provo Station. Super convenient for me when I work and live in Salt Lake.

El
Review №66

Just by chance I went to Mikes for my old 85 Ford inspection and because he was so nice and so good where other mechanics couldnt find the trouble Im still going after three years. Hes the best.

Br
Review №67

These guys are awesome! They know what they are doing and will tell you honestly all of your options and the costs. The price is fair and there is no pressure to upgrade or replace unrelated parts. If I dont have a coupon, theyll find one for me. Also they are located right next to the train, so I can leave my car there and take the frontrunner to work.

Ch
Review №68

Always treated right and feel they are honest and do a good job!

Ra
Review №69

Small shop, not fancy but who cares, what you want is to get your car fix, right? Friendly staff. I would recommend to make an appointment.

Do
Review №70

Mike always goes above and beyond the call. I had a large piece of metal force its way into my tire, although neither Mike nor I knew the problem at the time. He called me, told me that the tire had a huge hole, and then offered to call the place I got my tires. He called and found out that the warranty was over, and let me know. While he waited for me to pick the car up, he changed out some headlight bulbs for me and charged me less than a lunch. Wow!

Je
Review №71

Absolutely amazing shop!!!

Ly
Review №72

They take great care of our cars! Honest and reliable service!

By
Review №73

This place is awesome; I came in for safety and emissions and they were nice enough to look into why my gas pedal was hard to press. Turns out my cruise control wires were hooked up wrong. They fixed me and had me on my way and even gave me a discount

Me
Review №74

We love going to Mike for all our car maintenance. He is so honest!

Do
Review №75

Great people, great service, great quality! Will be back for sure!

Je
Review №76

Mike is the best. The integrity at this place is outstanding.

Or
Review №77

Honest price and excellent service. Great team.

Ri
Review №78

Mike and the crew know their stuff. Kudos!

Ka
Review №79

Everything you want from an auto shop, extremely friendly and honest.

Br
Review №80

These guys are honest and have integrity. The one who helped me went the extra mile and even put the registration stickers on for me.

je
Review №81

I have taking my cars to Auto Performance since 1997 when my son was working for them as High School intern. I love the honesty and the service. Mike is honest and fair.Abner J Aviles

Hy
Review №82

You will not find a better mechanicHi Mike!

Ch
Review №83

Awesome experience! Usually I hate going to get my car fixed but from the phone call to see if I could come in last minute and then the quick, friendly service, I had a positive experience with Mike and the team here.

Br
Review №84

Got me into their busy schedule, broke down in Salt Lake City mid road trip. This place is great.

Tr
Review №85

Great place good people to work on your car

La
Review №86

Great place with honest service and reasonable prices. Mike always remembers us and our cars.

So
Review №87

Honest and fair prices. Mike is the best

Do
Review №88

Their honesty is a great thing.

te
Review №89

An awesome team of mechanics

Kh
Review №90

Excellent service, quick, on time, keep appointment and very honest.

Cw
Review №91

Great guys that do great work!

Br
Review №92

Honest and ethical, upfront with cost and need of repair.

Re
Review №93

Have yet to find someone I trust more with the care and maintenance of my car.

Ca
Review №94

Awesome Service and easy to work with

Ke
Review №95

Trustworthy.

Or
Review №96

Excellent Company with very friendly staff

Information
10 Photos
96 Comments
5 Rating
  • Address:763 S University Ave, Provo, UT 84601, United States
  • Site:http://autoperformanceprovo.com/
  • Phone:+1 801-373-7984
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations