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Wheels R Us
1834 NY-376, Poughkeepsie, NY 12603, United States
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Wheels R Us
Comments
An
Review №1

What a great place to get a car! The two ladies in the back (complete smoke shows!!)Did all my paperwork for me and even complimented my rear end. The gentleman in the front was also very helpful with his beautiful baby blue eyes and guerrilla hands. Will definitely return for more cars.

Er
Review №2

A+ for customer satisfaction. If you are in the market for a safe reliable car - don’t hesitate to contact Jason Hennessey at Wheels R Us. Jason made the experience pleasant and the transaction seamless. I know that my son will be in a safe car and for that I am forever grateful.

Ph
Review №3

Picked up our 2017 Chrysler 300s about a week ago and couldn’t be happier. This was the nicest preowned auto experience purchase I have had in my life. I dealt with John and he was always attentive and responsive. The entire deal was 100% transparent. If you’re looking for a preowned car you need to check these guys out.

Al
Review №4

Came in expecting there was no way there was such a great deal, then got there on Thursday and went for a test drive and was blown away, worked thought-out the weekend to get everything ready for when I picked up the vehicle and didn’t hide any fees or try to pull any tricks. Explained every fee that was associated with the purchase and made sure I didn’t have to wait any longer, signed 10 documents, gave the check and drove away. Amazed with the ease and simplicity, make sure you ask for John. They have multiple lots to make sure you check before leaving.

St
Review №5

I worked with Ash looking into options for an affordable pickup truck. He was patient, knowledgeable and easy to work with. I recommend Ash without hesitation and for a fact - I intend to be a repeat customer. He’s a great sales person and a solid guy. Wheels r Us were great to work with in general and they answered all my questions. Overall I could hardly be more pleased. Thanks for everything Ash & wheels r us.

Je
Review №6

Just bought a used Wrangler from these guys and they were great! I couldnt be happier with my Jeep. Even though I ended up experiencing some of my own issues with the process they worked with me, were patient and went way out of their way to help me out! It was very much appreciated! THANKS GUYS!! 5+ stars!

Je
Review №7

My experience was awesome. had great help and got the car an payment i wanted. love wheels r us. much thanks to Ash for all help. he’s a great guy and is very easy to talk to. he’s an excellent salesman. highly recommend to anybody looking for a good car at a good price!!!! :)

Pa
Review №8

I chose to look at this dealership first NOT because I know the owner, but because Ive never heard one negative thing about the dealership or the employees. I personally dealt with Ash, and he was great! Definitely went above and beyond to get me approved. & not only that, he made sure to get me the car I wanted! I would recommend Wheels R Us to anyone looking for a new car! & assure you that they make anything and everything possible!

ki
Review №9

I frequented this dealership and purchased a vehicle. It was an excellent experience.. my salesman Ashe, was wonderful. He showed me the vehicle, I came to see. He honored the price advertised on the internet. He was very personable and did not apply any pressure. I was able to take my time and make my own decision. He worked with me, within my budget and I was so very happy. I have had no problems with the vehicle and all worked out very smoothly. I would certainly recommend this dealership and they certainly earned five stars. I look forward to utilizing their services again.

ro
Review №10

I give Wheel R’ Us dealership 5 stars all around. 5 Stars for their perfect customer service. 5 stars for their certified high quality cars they have in stock all with a great and reasonable price tag. 5 stars for their after purchase customer satisfaction care I recently dealt with Wheel R Us dealership for the first time last week, when I fell in love with a car I saw that they were selling from their website. When I arrived at the dealership, I was greeted by Jason, who was friendly and accommodating to all my questions I had about the car I was interested in. I instantly fell in love with that car after I took it for a test drive, so I decided to purchase the car that same day. Most of the reason I made such a fast decision to make a vehicle purchase as fast as I did, was mostly because of the atmosphere of the dealership and how I felt like I was dealing with a professional dealership, and not any of those pop up dealerships that comes and goes with not so great cars on their lot. Wheel R Us seems like they take a lot of pride in their business and have a lot of respect for their customers and that alone is worth my business.. The entire process from the test drive to the final sale of the purchase of the car was so stress-free and easy. I honestly couldn’t believe how fast and simple it was to purchase a used car. I have purchased cars from private sellers in the past with a lot more stress. Thank you Wheel R Us.Update Review (2/5/2021)I am retracting my original review and deducting 4 stars from my review with Wheels 4 Us. I give them 1 star. 1 month and a couple of days after I originally purchased this car, (a week after State Law Warranty expired) I decided to purchase a OBD-2 Scanner to make sure everything was up to par with my car. I thought there shouldnt be a code, because I didnt see a engine light on since owning the car and I thought I purchased the car from a professional dealership that can be trusted, I thought wrong. I received 8 engine codes for 4 different issues with the car. The first and biggest was Intake Flap Failure, Engine Misfire, Coil Malfunction, Oil Pressure Issues, thermostat. I also had a noisy air blower, issues with the serpentine belt all within a month after I purchased car. These kind of issues dont happen after owning a car for a little more then a month and under 4k driving miles, most of those issues were prior to buying the car. Now I know why I was never were offered a dealership extended warranty from the sales person (Owner) at Wheels 4 Us. They never even asked me. The first week I bought the car I started noticing the front end making a very loud noise while driving. I called Wheels 4 Us, they took a look at it, and found it was the tires making the loud noise while driving. They replaced all 4 tires for me, which was very nice. I would imagine at that time they had put a OBD scanner to the car to check the problem before realizing it were the tires, and I find it very odd that they didnt see the 8 codes on the cars computer. I find it very messed up that they tried to hide this from my attention. It really shows a lot about the kind of people running Wheel4Us and the type of business they are.. So for a month I was driving this car with a misfire and burnt out coil among other issues, only god knows the damage I caused with the motor. Long story short, I saved hundreds of dollars replacing the air blower, coil, spark plugs, serpentine belt on my own. Although the replacement of the intake and thermostat cost me nearly $2,600. I am over 3k in the hole with this car. I am very disappointed in this dealership, I may even be reporting this problem to the BBB. If I would have known of these issues before the NY State Warranty had ended, I would of asked for my money back. f you are deciding to purchase a car from Wheel 4 US, make sure to bring a OBD scanner with you or have a mechanic look it over..

Sa
Review №11

AAA+ would definitely recommend! Great customer service ! Purchased a really good car at a great price. Would definitely buy from here again !

Fr
Review №12

Just purchased a used Toyota 4runner from wheels today. Great vehicle but, I lost the title to my trade in. They still worked with me and have gone out of their way to make the sale happen. They didnt have to do that but theyre pretty nice. They want repeat business and it shows. I would happily buy another car for Wheels R Us.

Na
Review №13

I had a great experience with Ash. Car shopping is crazy now a days as you have to jump on something you see online right away. Ash was quick to respond and work with my schedule to go see the car. He was upfront about a couple things that needed to be fixed and got me a great warranty for a reasonable price. Also, I was never pressured or looked down upon when I was saying I would be paying for the whole car in cash, something I had been dreading with going to a dealership rather than using craiglist. Would highly recommend.

Je
Review №14

Ash was great to work with. Very attentive to my concerns and what I was looking for as he worked towards solutions. Positive experience and would consider buying from them again.

Za
Review №15

Would give a 10 if I could. Jason has continuously helped me out when needed if you need a car go through here

Dy
Review №16

Typically don’t like used car dealers but these guys are by far the best dealership I’ve ever bought from! Hands down don’t hesitate super honest people and great prices they went above and beyond for me and the truck I purchased!

Ch
Review №17

Car was priced so well that it was the only vehicle I ever purchased that I did not even try to negotiate on pricing. Ash is a good guy, easy to talk to, atypical salesman, Salt of the earth.

Sh
Review №18

Thank You, my experience went successful beyond all expectations.The vehicle was perfect VERY satisfied with my purchase.I highly recommend anyone looking for a car to ask for Ash he’s knowledgeable in getting a suitable vehicle.🤗

Er
Review №19

I bought a car and had it delivered to Missouri from New York. Ash was very helpful through the process and I would highly recommend this dealer!

Jo
Review №20

Had a great experience dealing with these guys. I got a great deal on a low mileage BMW,couldnt be happier. Highly recommended!!

ad
Review №21

Ash was great ! Good communication answered all my questions and followed up.

La
Review №22

I have done with them 18 years, Ive mostly bought vehicles wholesale, my experience that way has been great. Moreover, I bought one for my son it was a little Mazda around the time fast and furious two came out. My son had such great luck never had a problem, left him lots of money for fiberglass enclosures carbon fiber and rediculously loud stereo, Id like to blame them for that. Seriously though, I also sent a family member and a friend both treated great. One even had a minor problem that really was not warranty and they fixed it anyway.

Ju
Review №23

Not a high quality used car dealer. Nice people but the vehicles were not special. And no I didnt make a purchase however the truck I drove the back sensors didnt work the remote start didnt work and it just seemed in poor condition not as described.

Mi
Review №24

I was referred to wheels r us and Steve from a friend. I met Lann and together they found me the perfect car within my budget. I needed a good commuter car but did not want to spend a lot. I cant believe I got one with only 40 thousand miles.

R.
Review №25

Very professional. Ash was very helpful and accommodating to my needs. Very happy!

st
Review №26

Great experience, I was hesitant in buying a car during this whole pandemic they made the whole experience as simple as possible.

Ca
Review №27

Ash from Wheels R Us sold me a wonderful 2011 CRV EX-L after my last CRV LX was totaled. Great car and great service. He helped me install a roof rack and to set up my phone to use BLUETOOTH. Thanks Ash!!!

Jo
Review №28

Joe fakhouri. 12/19/16I dont work there or have any interest then to tell of my many experiences dealing with themSteven is an expert in finding the best deals on cars/trucks and he passes those good deals to his customers.Its hard to find a better or a more honest / trustworthy man than steve of Wheels R US

Ro
Review №29

Had a great experience at wheels R us. I dealt with Ash. He took care of all my needs.Met the owner Steve.He spent quite a bit of time showing the wife and I the features of the vehicle after the sale.

St
Review №30

Trustworthy, Accurate Description and Excellent Service! Highly recommended! No surprises!

Sa
Review №31

Bought my 5.0 mustang there great place

Ja
Review №32

Nice people, good service. Went after hours to pick up a car.

Ga
Review №33

Brought car for repair,done quickly and efficiently.

To
Review №34

Ash and the guys are a great crew

Information
63 Photos
34 Comments
4.6 Rating
  • Address:1834 NY-376, Poughkeepsie, NY 12603, United States
  • Site:http://wheelsrusinc.net/
  • Phone:+1 845-867-2642
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–2PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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