100% Trust these guys. I take my car to these guys for regular service and if I have any issues. Every time I go I see Bob and Aaron who are my go to and Always are honest, helpful and do great work. I drive to this shop which is out of my way for the great service. Thank you to all for the great work and amazing customer service.

Great experience. Very happy with my NEW truck. From the sales person to out the door everyone was very professional and the whole experience was great. Would refer anyone to them.

A great place to buy a new car,salesman Jonathan McCarthy went above and beyond what I expected. Everybody was very helpful from day one. I highly recommend using them

Friendly Ford was accommodating & easy to work with. We had our car towed to their location and they held onto it until we could deal with insurance. Lauren was helpful and responsive through the entire process. They were able to get it finished before our rental coverage ran out. Highly recommend!

Jeff was great. Very friendly and knowledgeable. Made the whole service experience very easy. He provided his contact information and handled everything. It was nice dealing with one person who knew and remembered what I needed. I didn’t have to explain something to 10 different people. I would definitely recommend.

Paid 50K and 4 months later needed a new transmission and I received the worse customer service ever from Lauren and had to beg for a loaner while they had my vehicle 6 weeks to try and fix it. This is my 3rd Ford in 25 years and Im never dealing with them again that poor treatment.

I purchased a vehicle at Kingston Ford and 2020 it was a Ford Escape I really wasnt happy with the car so within four months I traded it in and instead of going back to Rhinebeck I went over to Poughkeepsie which is closer to me and found the perfect car for me a Ford Edge I love my car and also dealing with Brian Rodriguez made everything so much easier thank you Brian and I will be back in so you can help me setup my Ford point system you cannot take my but I am a Ford girl true blue my dad used to work for Ford

It was a great pleasure dealing with the Friendly Ford dealership! Kimberly was very helpful and responsive to all my questions during my search for the Ford Ranger. Freddie quickly made me feel welcomed when I arrived. Brian went above and beyond with making the deal happen. I appreciate the entire team and thank them for a great experience.

Awesome service with Bobby. I love my truck.

Spent close to $2,000 on maintenance at Friendly Ford. This work included brake and new tires at end of June 2021 before a road trip to Florida. Middle of August, check engine light comes on and car loses power on Interstate 84. Car brought to dealer, where they explain car needs new engine (152,000 miles) at a cost of $8400. I reply no way! They then came back with a joke of an offer to take car off my hands for $500. The tires they put on at end of June are worth more than $500. Shame on Ford for this engine. Shame on Friendly for the insult of an offer. Both have lost a customer. And Ill do my best to convince others to beware. A better answer should have been given both at the local level and Ford corporate.

I had a scary situation while I was driving on 95 outside of Newark. In my new ford, my collision sensor didn’t unengage properly and I was forced to pull over during a high traffic time as it was randomly causing me to drag and lurch while driving. I called and got Jeff from service and wow, was it my lucky day. He stayed on the phone with me and helped me through a really stressful time and saw me through to a solution. I was so grateful for his demeanor and willingness to go the extra mile. Fast forward to my first real service visit and I got to meet Jeff in person and say thank you.There is nothing quite like feeling supported and safe and I’m so happy that Jeff oversees the service of my new ford. Ford is certainly lucky to have him.

Apparently after getting my transmission flushed at Friendly Ford, it was left Empty! And it almost seized up on me. Thankfully my cousin recognized what was happening, and added five qts of transmission fluid to my transmission. That basically saved my car. I wonder if they even flushed my transmission, or did I just bring it in there without any fluid. They supposedly exchanged my recalls, but I only have their word for that. Who knows.

Andrew was there every step of the way and was always helpful.

Came in recently for a safety recall and an air conditioner fix. Both appointments were set up with Jeff in the service department. He was wonderful to say the least! The first visit was for the safety recall and it took a bit longer than expected and Jeff made sure to keep me updated and made me feel valued while I waited. The second visit was for my air conditioner blower motor. It was fixed quickly and efficiently! I was made aware at my first what to expect the cost to be and it was just that. Jeff made the experience wonderful!

Friendly Ford is really just that. Got really great, friendly service when we took our Tahoe in for some work. Our service advisor was amazing-worked hard to get all our warranty stuff worked through and our tech, Travis, was very knowledgeable and fast! All in all my best experience getting my car serviced at a dealership!

I had a great experience purchasing a pre-owned vehicle from Friendly Ford! I was helped immediately, and given courteous service by Joe C. I was given helpful information about the vehicle, including car facts and recent work and maintenance performed. A a scratch on the front bumper was pointed out to me before I even noticed, so transparency is clearly a value of theirs. I purchased same-day and had my new car on the road in less than 24 hours. The process was simple and convenient and I am so happy with my purchase! I would highly recommend this dealer!

Brian was extremely helpful by letting us test drive a Ford F150XLT which happened to be the color I wanted and with all of the towing features. The sales depart made the purchase very comfortable and efficient.

The salesperson Jonathan was super helpful and knowledgeable. Brian the finance guy was incredibly thorough in explaining everything, he was personable, friendly and not at all pushy. Our overall experience here was top notch. I highly recommend Friendly Ford.

From Florida visiting my parents in New York, Made an appointment after the holiday for the following week, but left the car on site. They were able to put me as a fill in, and finished my car prior to my appointment, safely and confidently made my trip back home to Florida. Thank you

What a great experience. Had to bring my car in to be fixed. Everyone in the service department was truly friendly and helpful. My car was ready in a couple of hours the tech came and explained everything he did and best of all the price was very reasonable. Highly recommend.

I have purchased lots of vehicles over the years, but can honestly say, the sales team at Friendly Ford were by far the best I have ever dealt with. Not once did I feel it was a pressure sale, they were more interested in making sure that it was the right thing for us, rather than a profit for them.Amazing Service.. Thank You

Took my GT350 in for an oil change. I brought my car home and took it out the next day for a drive. I noticed oil on my garage floor. Opened my hood and oil was everywhere on the bottom of the engine. Mechanic was extremely sloppy and careless. They need to take pride in their work. The service counter seemed more interested in critiquing my car rather than providing anything useful from the inspection.

Friendly Ford was by far the greatest dealership I ever worked with! I highly recommend getting your Vehicle from them. I will be referring everyone to them for sure!-Johnna Murphy

This was the first service on my 2021 F150. Oil change, tire rotation 5000 mile service. Easy to get appointment, done while I waited in less than an our. Service staff were friendly (!) and efficient.Had my second service this week. Another positive experience with easy scheduling and pleasant staff and reasonable time for work

After being told by another dealership that they wouldn’t be able to change out my flat tire until a week later, Andrew and Lauren at Friendly Ford we’re able to to do it right away. They promised it would be fixed by the end of day, and they delivered on their promise. Fast, friendly and easy to work with, I will be bringing my business back to FF in the future.

Great guy there I think his name is Tom and he helped me and took care of me to the fullest! Would definitely recommend!!!!

Hands down only Ford dealership we will EVER deal with. From the first email we sent, we were treated with nothing but courtesy, professionalism and fairness. The entire team went out of their way to introduce themselves and make us feel welcome! Paul, our salesman was informative and went above and beyond to keep us in the loop with the ETA on our new vehicle. They didn’t give us the usual car dealership run around and BS which we dread every time. I can’t say enough good things about the team at Friendly. Paul, Brian and Freddy were hands down the best. Wish more dealerships and people were like them.

Recently sold my car and purchased my first electric vehicle; Johnathan and Bobby the manager were awesome and went above/beyond to make it a pleasant experience. I dread dealerships/buying new cars but they very great to work with and made it worth my time and money!

Very thorough....went for two new tires and they found a nail in a tire that was NOT being changed....Kudos!!

Great bunch of people. Just purchased my new truck and Jose was awesome! Love the lifetime power train warrantee. They treated me fair and listened to what I was looking for in a truck. I would certainly buy there again and have already given them out to three friends that are shopping as well.

Speedy service, very courteous and professional. Outstanding customer service from the best!

The sales department and the service department was outstanding! The salesman Brian was very knowledgeable and helpful. Plus finance manager Brian was up front no up-sell pressure at all. If you are looking for a vehicle this is the place!!!

Love to go on time and get service at the time of my scheduled appointment! Great friendly staff!!!

Always a pleasure to take my car here for service. Friendly Ford is friendly.

Lou was great! He was friendly, answered all of my questions and made me feel at home. I recommend friendly Ford and I recommend you ask for Lou. Everyone was nice 😊

Our sales person Jonathan was wonderful and everything went smoothly and quickly. Couldn’t have had a better experience!

The service department is awesome! I am a single mother and during the pandemic didn’t want to bring my daughter out with me to service my explorer. I called Friendly and they made arrangements to pick up my car from my house for me so I didn’t have to bring her. More recently I made another appointment for an oil change. I brought my explorer in and was out within 40 mins. The gentleman that helped me was very nice. When I left I thought to myself… I wish the sales department was as great as the service department. Unfortunately, my experiences with the sales department have not been good. My explorer is not from Friendly Ford. I have tried to work with their sales department but I get a very unsettling feeling from them. Plus they could never honor the lease prices advertised... There’s always a catch. So on the sales end… Shop around. On the service end… I highly recommend Friendly Ford.

Made an appointment for an oil change, when I said I had someone to pick me up, and that I wasn’t sitting in their lobby, my appointment no longer mattered. If I hadn’t called a couple hours later to check on the status they would have waited until the end of the day to do it. Why have appointments then? Customers shouldn’t be punished for not staying in the lobby with others during covid times.

Friendly Ford is phenomenal! Jonathan and Brian are the best. Mr. J is the best as well. They took time and helped me throughout the whole transaction. If you need or desire a new car, Friendly Ford should be your only stop!

The service department is was helpful and polite. I have tried other local shops but Friendly Fords quality is superior and the price was comparable. I will not waste my time going anywhere else.

Terrible service... Gives u a lower price than the actual value

Very impressed with the staff at Friendly Ford! Jeff Presti, my service Advisor was wonderful!

I bought my first car from Friendly Ford. Thank you Paul Metzger and the Friendly Ford team for making the process so easy.

I was surprised that picking out my new car went so smoothly. Very impressed that you took care of everything and it was completely done by the time I left. William was so professional and such a big help.

Everything went perfect. Was able to get the truck I wanted with little wait time. Everyone is friendly and helpful.

Bought two mustangs from here within a year, one a 2015 ecoboost, and then a 2017 mustang gt. By far the best dealership around, went to a few others and honestly they were overpriced/Nasty people trying to sell them. Would only buy my car from here now, they make ya feel like home. Only had this new mustang for a couple months and I couldnt be happier.

Great experience, in and out with my new car in a short time frame. Salesman joe was very knowledgeable and a great guy to work with. I plan on going back for future cars. Very fair pricing!

My salesman Joe was straightforward and honest.The whole staff made for a very pleasant car buying experience. I highly recommend Friendly Ford

Service Rep, Jeff, was outstanding! Needed the works on my new F-150 but also had a couple other things. Jeff Listened! Service people road-tested and found the shudder/noise. Over the moon happy with Friendly Ford Service, Poughkeepsie!

This dealership has quality certified used vehicles to choose from, which made my decision simple. Andrew, my sales person was extremely helpful, knowledgeable, and not pushy. Brian, the finance guy, was a pleasure to work with. He searched around to get me the best deal for my price range. I would recommend Friendly Ford toeveryone. I love my slightly used newcar! 🚙

Jeff was very friendly and helpful. I was updated on the progress of my Car repair frequently. I recommend Friendly Ford . Thank you for fixing my car

Advisors not very happy or helpful. Had to call Lincoln directly to solve issue.

I brought my Explorer in for recall work and while there I asked them to update the software on the radio, during the update process the auxiliary power input module that controls the radio was fried, the service department called me and informed me that it would be roughly $750 to fix however prior to receiving the update nobody warned me that this would be an issue but after it happened everyone wanted to tell me that apparently its a super common issue. This was last Thursday it has been a week and I still havent heard from the service manager himself only been getting a runaround from other members of the service team extremely disappointed in their service and my car is still sitting at Ford

The service was done neatly and on time. Staff was friendly and was communicated well.

Friendly Ford is the BEST! This is our 3rd new vehicle purchase in 3 years, and the process has been seamless and enjoyable. Thank you salesman Lou for all your help. Highly recommend

Service was done in a timely manner without surprises.

Excellent service… Lauren was fantastic and kept me up to date all along the way!

Great dealer !! Joe was excellent to work with and extremely helpful! My wife and I purchased a car there . It was in excellent condition. This is not a scam deal where there are hidden fees . There were no hidden fees just a $75 dealer fee. It was a pleasant experience.

Jessica did an outstanding job of coordinating our service appointment, She communicated with us very effectively and kept us informed about what was being done to handle the issues we had with our vehicle.We were very pleased with her professional performance.

Purchasing a vehicle from Friendly Ford was very easy. No hassle. Salesman Joe is very friendly and showed me the features of the car and made sure i got my phone connected to the sync system.

Our most recent purchase was Amazing! Lou, Bobby and Brian are wonderful. They make us feel like family! So happy all over again!

Great team. They did everything under the sun to get me back on the roadGreat service and I highly recommend them .

Our salesman Joe and Brian in Finance were great. We had actually leased our Explorer from another dealership and went into Friendly on a whim just to see what our options might be when our lease was up. They were actually able to flip us into a brand new vehicle with barely any increase in payment. They were professional and not at all pushy which is the unfortunate reputation of a lot of dealerships. And while the manager Freddie came over to introduce himself and check on us, he in no way hovered. Overall great experience!

Friendly Ford replaced the engine in my vehicle and it’s running great now! The service department was great to work with!

They never returned my call after sitting down with them to buy a truck. Called them and to me the financial guy was in and send me to his voicemail.What a joke this place is. On to Dodge Ram will keep you posted. Ford had only one new truck in stock anyway. Terrible could only imagine what their service department is like!

Very good service prompt clean town of person very polite been using for years very happy with service

I have 2017 Ford explorer. I bought premium care extended warranty, which covers over 1000 parts for up to 125000 miles or 6 years which ever comes first. Everytime I take my car to this dealership they tell me that I dont have coverage. Upon showing them proof of my coverage, they tell me it is basic coverage and it doesnt cover anything. To that I showed them the fird official website with premium coverage package that I have and what it covers. I had electrical issue in the car and premium care package clearly says that it covers all electrical harnesses with exception of spark plug wires. The wiring issue I have in my car is for passenger seats. Ford friendly dealer refuses to apply my warranty and perform service and now they come with an excuse thst there are different tiers of premium care. I asked them to show me proof of different tiers. They refused and told me to contact Ford corporate. This has happened before with me and when I took my car to different dealer not only they did the service but never give me issues. For some odd reasons friendly Ford doesnt honor the Ford extended warranty and always tries to get Cash for the service that is supposed to be covered by warranty. I would avoid this dealer by all cost.

So this is the FOURTH lease that I’ve had from POUGHKEEPSIE Friendly Ford. My sales consultant was named Jose Villar. He was great!! It was a comical, comfortable, interesting four hours and 45 minutes but I was there on a beautiful Friday on my day off. I never realized it was gonna take as long as it did. I do not like the color red however that is the color of the vehicle that I ended up leasing. This is where my issue lies, Which is in turn, is why this will be my final lease with Ford. As I am signing all the paperwork, I asked Brian if he can throw in a free oil change or possibly two. As I do with each lease but I’ve gotten from them. I have gotten ONE free oil change with the other three leases. So his response was “well how about for only $13 a month you can get free oil changes for the life of the lease.” In the heat of the moment, and four hours later, I agreed. However the next morning, I did the math and realized that he took advantage of me, but that’s his JOB! So when I broke it down, that means I am now paying $169 for my oil changes. I have NEVER in my life paid that much for an oil change. I called him later in the next day And expressed my feelings toward this. His response was, “well the numbers are already in the computer there is nothing I can do for you now.” My last lease was a 2019 Ford escape. I had the car for 2 1/2 years and I put less than 8800 miles on the car. Technically for a 39 month lease I only need two oil changes. So in essence, I am really going to end up paying $253 per oil change. AND Here’s the real kicker! I know two people that lease cars from Toyota, one person who leases from Kia, and one person that has a lease at Chevy. Every single one of them gets FREE oil changes for the life of the lease. They pay NO EXTRA money!! So I unfortunately did it to myself and I am pissing away $507 for these oil changes. So hence, this will be my last lease from Ford!!!! And I will pass the word along to tell other people who are considering leasing a Ford to be careful and tell him they don’t get FREE oil changes at Ford.

Great customer service. I live 2.5 hours away. I got home and the sunroof drain needed to be blown out in the car I bought from them and they offered to pay for it to happen at the dealership near my home and didn’t make me drive all the way back to Poughkeepsie. Nice people, great experience.

I had a experience with Ford before about couple of years ago with my Ford vehicle. Your staff and Technicians were so professional and helpful but I came back again to be with Ford .

I bought a used car here in September. My experience was overall good. They were also able to secure a loan for me with a good interest rate from a local credit union, which I thought was pretty cool. If my experience with Friendly Ford ended here, this would be a five star review.For full transparency, I bought a used car they had on the lot that was not a Ford. I think if that wasnt the case, this story would be a bit different. When I bought the car initially, I was told the dealership did work on the brakes, so when the brakes were extra sticky and shook the car a little bit when I used them, I didnt think much of it. Over time, the shaking upon breaking came and went, but never enough for me to think to contact Friendly about it. Fast forward 5 months, I take my car to my local mechanic for a tire rotation and oil change. I mentioned the shaking, and asked them to take a look at my brakes. When I went to pick up my car, my mechanic informed me that the rear brake rotors that were installed when I purchased the car were defective and thats why the car was shaking. He said I should call the dealership I bought the car from, and theyd likely replace the part free of charge. I was skeptical, so I called Friendly Ford on the phone to ask about it. They came across as receptive. I was upfront on the phone that I had purchased the car 5 months ago and that I would be bringing the car to them, 45 minutes from home, because I was under the impression theyd do the replacement free of charge as a reputable dealership. They told me to drop my car off. The next day, I get a call from the friendly Ford service department, letting me know that my brake rotors, are in fact, defective and it will cost $600. When I said I was not going to pay that, they informed me Id have to wait another day because their sales manager was not in to approve the repair. (why was the conversation not started the full week earlier when I scheduled the appointment???) so I went another full day without my car, to get a call the next day saying that Friendly Ford would not replace the defective rotors they installed in my vehicle when I purchased it. I went back to pick the car up, and I didnt make any trouble, but I am definitely disappointed in this experience. The difference between an okay dealership and a great one is their ability to make something right when they make a mistake. In this case, they called me young lady on the phone, acted like I didnt know what I was talking about l, got weirdly shame-y with me on the phone for not bringing the car in sooner (this was once the car was there, the first time I talked to them about it they were very nice about it), and made me go without my car for 2 days for absolutely no reason. This could have all been communicated without making me drop my car off on the first place. It kind of felt like they tried to trick me into getting the work done there. Overall, this dealership is fine and I got a decent deal on a used car, but just know if you go that path with them, to not expect the full ✨ Friendly Ford Experience ✨.Edit: My mechanic is charging me $260 for the repair I was quoted $600 for here. Considering that, I would *never* recommend anyone go here for service.

Friendly Ford staff have been simply wonderful. Courteous, kind and accommodatingThank you!

We bought a 2016 F150 Transit from Friendly Ford. Thank you all who worked with us to make the sale. I am grateful for my new vehicle. It has been extremely convenient to work out of. I would recommend any honest person to consider purchasing their vehicle at Friendly Ford in Poughkeepsie.

My Son bought a Certified Pre Owned Honda from Friendly Ford. We were helped by Brian in Sales and Bobby in Finance. The entire transaction was very easy and pleasant. The information was clear, direct and easy to understand. Bobby helped us secure financing at a good rate and was open and honest and answered all of our questions to ensure we fully understood our options. The car looks fantastic!! It was detailed inside and out and looks brand new!! The car also came with an amazing “Friendly For Life”Power train warranty which really sold us on purchasing a pre owned vehicle. The men that helped us in the service department were also very friendly and did an outstanding job detailing the car for us . We had a great car buying experience I would definitely recommend Friendly Ford.

My experience with the Friendly Ford was excellent. They made purchasing a car a positive experience. I would definitely recommend to family and friends

The service extended to me from the service advisors at Friendly Ford, is above and beyond what I experienced from the dealership where I purchased my F150 truck. Every aspect of the repair was thoroughly explained, as were all questions I had. Im extremely pleased with Friendly Ford Service Department, and have highly recommended FF to friends who also own a Ford vehicle. Thank you Friendly Ford for your outstanding service.

My experience with Thomas in the service department at Friendly Ford was outstanding. They were prompt courteous and understanding to my needs I would highly recommend them over any Ford dealership in the area.

I needed an oil change and they accommodated me to my schedule. The staff was courteous and informative to any inquiries I made. They even made recommendations that were extremely helpful.

Wow! I have always been skeptical of dealerships and car salesman. I can tell you though the people at friendly Ford Freddie the sales manager and the salesman are all honest people. I’ve had a great experience buying a truck from them. If you’re looking to buy a vehicle at friendly Ford I know you will have a great experience too. Thanks again Freddy and Andrew.Sincerely, Jessica

Jonathan McCarthy made my buying experience so fast and easy. He listened to every question I had and answered like a pro! The whole crew had everything ready to go as soon as I walked in for my appointment to pick my truck up. My document signing and truck delivery was complete in less than 45 minutes! And the FREE “Friendly for life” Lifetime powertrain (yes, lifetime!) warranty was an amazing surprise!Thank you everyone for making it so easy and so Friendly!Ryan Miller

The Service Department communicates well with customers and gets the job done quickly!

An excellent car buying experience! Super smooth and easy! Highly recommend.

Family car shopping today and stopped into Friendly Ford. Had a great experience working with Lou and manager Bobby was very friendly! They don’t pressure you and we didn’t feel the usual exhaustion that usually follows car shopping. Highly recommend!

Arrived for scheduled appt for a repair under warranty. After 40 minutes waiting I was informed that the part they ordered did not come in the form they expected, therefore it was a larger job than expected, and could not be accomodated today. I was asked to reschedule a future date to drop off my car. Ford rep was very polite, but I still lost time from work.

Best customer service at a dealership I have ever encountered.

Everything was great other then the service manager speaking to me like a child. When he called me to tell me my car was done and that I didn’t need brakes or rotors yet, he went on and on. He must have said “I don’t want to insult you”, 100 times. I wasn’t insulted but I was annoyed. I even asked him to stop saying that and just move on and he kept doing it. Because I must be a dumb women? Annoying. It doesn’t really matter though because they do good, clean work.

We had a wonderful experience buying our new Ford F150 from Friendly Ford. The process was quick, painless and efficient, we will definitely purchase from them again in the future! Best service, best prices and best dealership in the Hudson Valley area. Thank you!

Ive been a Ford owner of a pre-owned Explorer since Nov 2020. I used the Service dept on 2 occasions thus far and both occasions I would recommend Friendly Ford. I found the Staff to be very personable and knowledgeable.

Just purchased a new SUV. The service was amazing. Joe really took the time to show us that we were not just a costumer. We were part of the Friendly family. No hassling, was straight up. Definitely recommend

The waiting room was crowded and we were afraid to be in an enclosed room with lots of people due to the pandemic. The wait was going to be over an hour and we are high risk elderly. The alternative was to stand in the parking lot in 39° weather in the rain. An associate named Michael came out with two chairs and put us under a tent. We sat comfortably and safely for the entire time. God bless that wonderful man! Everyone else was lovely.

My wife and I recently purchased a used Suv from Friendly Ford, Staff was exceptional., No pressure, Great deal, Jonathan was our sales rep, Did an outstanding job, Many Thanks, Jim & Tracy .

The service department staff are friendly and helpful, but really need a lesson in properly wearing their masks. Hot beverages are available as well as a snack machine in the waiting area.

2013 Mercedes E550, 71,000 milesA circus from start to finish.Sales/F&I -Drove the car, drove well. Had some things that needed to be addressed: leaky valve covers, only ONE out of the four doors would consistently work- big red “cruise not available” error on dash.-almost if they didn’t even do a used car evaluation on it through the shop...I Didn’t negotiate, said “Fix these items, you get asking price.”Took the two hour ride home, and headed back the following Saturday to pick the car up.None of the items I asked about were addressed.The salesman kept going on about their 6 month 6,000 power train warranty, and if there is an issue to bring it back, ignoring the fact I’m two hours away.Only thing the F&I guy did was finish up the paperwork, no mention or offer of an extended warranty (They could have got a good chunk there $$$).————————————————————————-Service Dept -Called to schedule and appointment for all the things they ignored the first time around. Asked for a loaner due to the distance I’m coming, given a quick, hard, NO.Explained I just bought it and why I’m bringing it in, can they find a loaner? NO.Service staff seemed very tired of their jobs, not pleasant, talked to like 3 different people.Everyone I spoke with in service couldn’t have cared less, minus one, younger fella, can’t recall his name.Left the car for a week and all they managed to fix were the inoperable door lock actuators.Oh, and they “tightened the valve cover bolts, that will take care of the oil leak”...The one lie they fed I’m happy about! Yeah torque em down that’ll do it!No one actually called to give me an update, car is done, anything.So I called, “Oh yeah it’s done”.Took the train down to get it so I didn’t bother someone for a ride back - I called on my way and told the snippy girl on the phone the train was running late, and could you please leave the keys above the visor.I get there, and the car door is wide open, keys in it.Whoever fixed the door lock didn’t reinstall the handle correctly and it wouldn’t retract unless I pushed it.Don’t ignore the fact the girl who left the key over the visor didn’t want to bother to tell anyone this and just left it. Thanks.——————————————————One final punch came from the title clerk, they decided to put some random local credit union on the title, rather than the actual credit union that was used.Called to have them address this, and was basically told “Sorry, on your own, figure it out”.————————————————————-Worst customer service ever.

Phenomenal staff, pleasure working with my boy Brian and Jose to get me in my dream car !

Very happy with the help buying my new mustang.

Dealership is friendly and professional. Purchased a new vehicle with minimal effort. Service department is also very good.

I cannot say enough about how helpful and kind everyone at Friendly Ford in Poughkeepsie was. Joe and Brian went out of their way to make sure that everything was all set with my purchase. I highly recommend them!

Friendly Ford should change their name to Family Ford, Lauren made sure all our concerns were heard and taken care of and treated me like own grandma!

I purchased a used vehicle from Jonathan and he stayed late to allow me to drive a few vehicles to make sure I was satisfied on several occasions. After a few days of driving him crazy with my decision of a vehicle He remained patient and very helpful . He even delivered my vehicle to my house and had all the paperwork in order. I highly recommend Friendly Ford and Jonathan to anyone who wants honesty and great service!

Can’t say anything regarding their service dept., but I wouldn’t recommend dealing with their Sales Department.Had a less than professional experience when attempting to buy a new very expensive factory ordered Transit Van.Won’t go into details, but will not use or recommend to friends and family Friendly for any further auto purchases be it Ford, Honda, ...