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Visionworks Lloyd Center
1006 Lloyd Center, Portland, OR 97232, United States
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Visionworks Lloyd Center
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Je
Review №1

Everyone who works here is delightful, helpful, and informative. From initial communication to intake to Doctor and eyewear specialist. Lovely group.

Ma
Review №2

Friendly staff, good prices, decent selection.I went in to get contacts but ended up walking out with glasses because I couldnt convince my eyes to allow for contacts. The staff were very friendly and helped me pick out new glasses. They dealt with me facetiming my friends for advice and gave honest advice for lens options. Ended up getting a new pair of glasses and new lenses for my old pair since I still like the frame style (plus it was 50% off the second purchase). Parking was also easy since Lloyd Center is now a ghost town.

Bl
Review №3

What waste of my time!When arrive they told me they don’t take my insuranceDespite the website said they do take UnitedHealthcareTook a day of from workUber back and forthYes, they call me with in 20 min of the appointment for the insurance info but was nit able to provide at that specific moment!!Why they didn’t ask for that information when the appointment was made!Any way after reading all the reviews it might be a blessing after all!What a waste of my day!

Ca
Review №4

Just stopped in at Visionworks Lloyd Center and was very impressed by the service I received. They fixed my son’s broken glasses in no time, and were very knowledgeable, friendly, and professional. I will be back!

Cu
Review №5

So it was an incredible experience with an exceptional job Jonathan, they really mean it when they help people. My glass string was broke and they repair it with no cost!Definitely my favorite optic in the USA

Mo
Review №6

My experience here was amazing! Everyone here was exceptional, especially Matthew. He was personable and professional. Helped me narrow down my frame choice and made shopping for glasses a fun experience. Thanks so much, Matthew! Left with a smile on my face

At
Review №7

Fantastic service from Nic! So good that I ended up purchasing three pairs of glasses that I love. He went the extra mile by fitting some old lenses into a new frame. He knew what to do with my strong prescription and was very helpful all around.

El
Review №8

All the staff were respectful, friendly and helpful. The doctor took time to explain the results of my retinal scan and gave me repeated opportunities to ask questions. The glasses staff were helpful and didnt pressure me to purchase a more expensive set of frames. Finally, it was clear that the staff enjoy each others company and witnessing their friendly banter made the experience even better.

Ma
Review №9

Every single employee I interacted with here was amazing. Two people even took the time to give me feedback on a bunch of different frames which was extremely helpful considering my sense of style ends at matching socks. The appointment went pretty quick too so gold stars across the board!

De
Review №10

Got exactly what I needed. Jonathan was super nice and helpful. If you need glasses Id go here.

Je
Review №11

Such amazing people. Everyone was ultra genuine and very efficient at their jobs. I wanted a total of two mins. No lie. They don’t even have a waiting area because they get you through the door and into the office. Highly recommend. Also the most cost friendly

Mo
Review №12

Very appreciative of the help you provided!! 5* customer service

sa
Review №13

Everyone was super nice specially Matthew Nick and Ellie. They made it a lot less stressful than I thought it was gonna be.

Se
Review №14

I went in for an eye exam because its been a few years since Ive updated my prescription. They gave me a new prescription and I ordered glasses online with a vendor I had used before. When the glasses came in, they were useless. Everything is blurry. I brought the new glasses into visionworks and was told that it was a manufacturing error. I then re-ordered another pair with my old prescription from the same manufacturer and its fine. Im not 100% sure who is at fault here but Ill be going elswhere for my next eye exam because I suspect that I got a bad prescription from visionworks.

Le
Review №15

I’ve been going to visionworks for about 5 years now and always have a pretty good experience, but this time was exceptional thanks to Matthew! He was incredibly helpful and made picking out new glasses fun and easy for my sister and I. Thanks Matthew!!

Ma
Review №16

Dr. Chung was amazing!!!! Totally went above and beyond to help us out. We really owe her! Plus they where taking great Precautions due to the pandemic. Sign in sheet temperature check full nine yards

St
Review №17

This was the first time in my life. I had my eyes examined, and prescribed eye glasses. I was very nervous and anxious. I dont like my eyes messed with.Wow! The staff for my exam was great! Very friendly, understanding, and helped ease my fear and anxiety. Dr. Andeleanu was knowledgeable, understanding, informative, and showed me the importance of eye health, and preventative eye care. He prescribed the best eye prescription for my eyes.The Visionworks salesperson Jonathan, helped me so much, with finding the best eye glasses for me. He helped me understand what my insurance covered. Showed me the best lenses to pick for my glasses, and why. Was very patient with me choosing the frames I wanted. (Im very picky. I have to fall in love with what I purchase). It took me an hour (my fault) Im un-decisive. Gave me honest, and positive feedback with what frames I chose. He wasnt pushy on me buying the most expensive glasses, and unnecessary products. I hate being pressured. Dont push me. I will fight you (In a nonviolent way). I ended up buying my first pair of frames by Calvin Klein. I would have purchased Tiffanys if they had them (Im buji in most products I purchase). My second pair were much less expensive, in case I loss, or broke my Calvin Kleins. (Not worried of them breaking. I was buji on what lenses, and frames I bought). I was able to try my frames on in a safe, COVID free, secluded area without my mask to see what they look like without my mask. What a difference a mask makes with wearing glasses! Oh! Speaking of lovely COVID. The staff made sure everything was sanitized effectively, and safely. They gave me a tray to put the glasses I tried on in. And after I picked my glasses I wanted to purchase. They sanitized all the glasses I tried on very throughly, and safely. Very impressed. Also, when I arrived for my exam. The staff asked thorough questions about having any symptoms and exposure to COVID. Plus, took my temperature.Unfortunately, I have to wait for my eyes glasses to be mailed to the store. The lab at the store was closed due to lovely COVID. Not the staffs fault. Safety first. Jonathan said it could be up to 15days for them to arrive. I had my visit on Thursday 2/25/21. So, still waiting. Not mad(even for an impatient person,as I am).After insurance, for my eye exam, and eye glasses purchase. My bill was just under $266.00. But! I didnt pay out of pocket. My HSA through my employer. That, I didnt contribute into. Only my employer. Paid for the bill. HSAs are worth it people! For prescriptions, medical, and dental etc. Win. Win.I wrote this review because, as a person terrified of anything to do with my eyes. Having my first eye exam, and eye prescription in my life (Im 38yrs old. Dont judge!) Visionworks was incredible to me! I cant wait to see them again, when I pick up my eye glasses!

K
Review №18

Lauren and the staff was super helpful. I was in town on vacation and had left all of my daily contacts at home! But I called Visionworks Lloyd Center and they helped me find a solution and saved my vacation. I highly recommend them!

Sa
Review №19

Ellie & Nic were amazing! The dynamic duo 👍 They really were so helpful and kind. They made my experience so much more enjoyable and so much less intimidating (Ive been putting this off for years) they worked together to find the perfect pair of frames, I even ended up getting 2 pairs! They were so accommodating and had to disinfect probably at least 50 pairs because I tried on so many different frames. Nic got me squeezed in early because I showed up 3 hours early by accident, and Ellie made sure I got they best bang for my buck to ensure I got the best quality lenses. They both worked together to find the best frames and gave their honest opinions about which ones looked best ( opinions which I asked for). And they both are the reason I wont go anywhere else for eye care. Their knowledge, expertise, and customer service was so appreciated. The whole experience was PERFECT 😉

Ji
Review №20

I went in today just to have my glasses tightened and the service was friendly and prompt while they were quite busy. I have had 3 pairs of glasses from this Visionworks and, without exception, I have had wonderful customer service. No mistakes, nothing late. Garrett and his crew do a great job.

Ji
Review №21

This is my first time to Visionworks at Lloyd Center. I called to get an eye exam and was scheduled the same day! After my exam I had the most amazing customer service experience with Runako. It was close to closing but he never made me feel rushed and helped me choose my frames and I also qualified for a rebate which he also helped print and showed me how to fill out.My glasses where ready a few days earlier than expected.. Awesome!I wore them through the weekend and noticed issues with the fit so I returned today. He adjusted them but I want to mention again the customer service was far beyond any experience I have had at a eyeglass place before. He measured my vision from my old frames to help adjust my néw frames and took his time to be sure that my Progessive lenses fit me perfectly with my vision problems I was experiencing. I will definitely be back for all my vision needs! Thank you Runako for your amazing customer service!

Ja
Review №22

All the staff are very friendly! The doctor is very knowledgeable and professional and explains everything thoroughly. He was very patient about answering questions and I highly recommend this place!

la
Review №23

I can’t stress enough how awesome my experience was here! I have a REALLY high prescription and Garrett and Nic were both so informative and helpful so that I left with the perfect pair of frames that would accommodate my prescription. They were patient with all of my questions and understood the stipulations of my insurance so that I didn’t go over the amount of my copay. Overall the entire staff were very nice and accommodating! They also had amazing deals on their frames and a ton of selection for anyone, no matter the budget. Would definitely recommend anyone to come to this store!

Ko
Review №24

Super quick and friendly. I love them!

Jo
Review №25

I broke my glasses and needed to get a new pair in a rush. Since my vision is so bad i usually bring a friend to help find a pair that looks good on me. I had to go alone this time, but Josh did an incredible job helping me find a pair without pressuring or rushing me. Great service overall! They were also having an amazing buy one get one free sale, so i was able to get my first pair of prescription sunglasses!

C.
Review №26

I want to thank Garrett Smith for his efforts in obtaining my correcteyeglasses in record time. This is so much appreciated.

Jo
Review №27

Garret at Visionworks in Lloyd Center provides amazing customer service. I went in with a broken set of frames I had bought there. Rather than sell me a whole new pair, he cleaned my lenses and put them in a new pair free of charge. I’ve never been so shocked and happy in a retail transaction in my life. Thank you so much!!!

Ca
Review №28

I needed new glasses and received the best service and price around. Two pairs for the price of one at the time. The staff was genuinely happy to be there which I feel stems from the management being good and supportive. Even after I made a mistake in the product I wanted they went out of their way to get me what I needed. I will be recommending this location to all my friends.

El
Review №29

I got a regular eye exam for a new glasses prescription, and then picked out new frames. The wait for the optometrist was rather long, but he felt genuinely friendly and kind, so I didnt mind too much. The staff had some difficulty with my insurance, but they were extremely helpful and I felt like they genuinely wanted to help me, even though it took a while. Overall, the service was slow, but I really recommend it to anyone who that isnt a dealbreaker for.

Ra
Review №30

Just experienced the best customer service ever here getting replacement frames for my mother-in-law. The selection, care and attention here was so much better than two nearby stores I first stopped in. And my mother-in-law is delighted with the frames. You just gained our future business. Thank you!

To
Review №31

Long story short, the doctor sent me out of his office, with only One contact in my eye. Even though I told him I couldn’t see well and after he Re-examined my eyes.

Ne
Review №32

I needed new glasses and received the best service and price at vision work in Loyd Center location. Katie was genuinely happy to be there and the management being good and supportive too. Even after I made a mistake to choose the wrong frame but they still help me with what I needed. I will be recommending this location to all my friends and family

Ra
Review №33

The people who work here, especially Ranoco, are amazingly helpful!

ge
Review №34

The people in here were so beyond helpful and patient. especially Ron, he was so funny and kind. There was a woman that was clearly almost senile asking for directions (I would never have been able to handle her) and he was so patient and kind and even walked her out the door to show her how to get to the bus station. They didn’t end up being able to help as much as I wouldve liked, but they did do the best they could. Fantastic place.

Ma
Review №35

I stopped in with my partner to just browse; I was in search of a particular look. We were greated by very friendly staff who then called on his associate Danielle to help, calling her The Frames Expert, which turned out to be extremely fitting! She readily gave me pair after pair to try on, listening to all of my (very) specific wants without sounding tired or annoyed at any point. When I said wed have to come back with my prescription she let us know she is usually at the Beaverton location but wrote down the frames I liked most so I could find them again with ease. Very pleasant experience with lots of choices and deals!

Aa
Review №36

Super helpful and friendly staff!

D
Review №37

Superb customer service! Almost literally saved my life by providing excellent service. Garret, the current manager is awesome. I recomend this place to anyone who wants to be able to improve their vision with style and quality.

RE
Review №38

Lovely experience! Retail supervisor, Mr. Belt, was extremely helpful: he adjusted my bent- out -of -shape frames quickly and they were perfect once again. I was most appreciative of the excellent service.

De
Review №39

I went in today with a simple question and everyone was super helpful and courteous. My glasses were missing a part and they fixed it no problem! There is a pretty good selection of frames there and eye exams on site are available as well. Cool people.

Ch
Review №40

The experience at this store was fantastic. The customer service that Runako provided made me feel comfortable even with my two young children with me. He went over the top to make it seamless and easy. He was approachable, professional and just easy to work with. Our vision needs in the future will all be met at this store because of the phenomenal customer service.

Ri
Review №41

This store is well staffed. Garrett was especially helpful and knowledgeable about frames, lenses, and insurance. He gave great service. All staff were friendly and attentive.

Ma
Review №42

These guys and gals are awesome. Friendly, courteous, and go the extra mile for everyone! Definitely coming back here in the future.

Mi
Review №43

Went in for my first eye exam the other day. Very kind and helpful staff. Turns out I need glasses so they gave me a prescription. I went back the next day to pick out frames and they were able to fill my prescription the same day! It was great because I was desperate to get them ASAP. Runako was very helpful and kind. I highly recommend anyone going there!

Ju
Review №44

Very good services, very friendly andThe Best Price Ever!!! Thank u guys

St
Review №45

I came in asking if it was possible to readjust my crooked glasses and in a flash Max knew what to do and was on it. He even tightened and cleaned my glasses without me asking and they feel better than ever. Runako was also really friendly and made the transaction enjoyable as well. Couldnt be happier with my experience and the service. Awesome team

Br
Review №46

I love this visionworks. They work to give me the best deal possible and truly care about what is best for me. The doctor and their staff was amazing too. I will definitely go back and send all of my friends and family.

De
Review №47

Runako was the optician that helped me choose my frames today. He is kind and listened to what I told him I was looking for, then proceeded to find *several* frames for me to try. He gave me time and didn’t pressure me. He had my prescription faxed from my eye doctor and figured out how to optimize my insurance for the best price. All in all a pretty easy and enjoyable glasses-shopping experience.

Li
Review №48

Garrett has been nothing more than an absolute pleasure to work with at Vision works, I have gotten my glasses there for the past 2 years and I can say I throughly enjoy the promptness and quality of service I receive! My glasses broke the other day and Garrett was prompt to fix the problem and have my new glasses made the same day within an hour! I’m thrilled enough to claim that Vision works will always be the go to Glasses place for my family and I! Keep up the amazing service and quality guys :)

je
Review №49

Amazing customer service at this store! I brought in a pair of sunglasses that needed repair. I thought that I would have to leave them, however I was promptly helped and was able to leave the store with them. Will definitely be back!!

Ch
Review №50

Ive been going to this place since I was a kid. My family has frequented this store since around 2000. Always pretty good service, friendly staff, not too bad. I kept going here as an adult because its what I knew and they had all of my records on file at the optometrist. It was convenient.Yesterday the glasses Ive had for less than a year snapped. I went into the store to ask about a repair or replacement since Ive had them for less than a year. The woman at the desk, while very nice, informed me that I was out of luck. They dont perform repairs and because I hadnt purchased a warranty (an added cost on top of the $500 Id already paid for a BASIC pair of glasses, no progressives, basic RX), they wouldnt replace the frames, even at a reduced rate.This shop is pretty good in regards to the people who work there, but the company its self will gouge you for every penny they can. If an item you sell is faulty and breaks, you replace it. Simple. Apparently not simple enough though, so Ill be taking my 17 years worth of business elsewhere.Edit: Got my new frames from Warby Parker (they have a brick and mortar downtown on NW 23rd if you want to go try on a bunch of frames) and theyre great! Only cost me $100 and I got them within 3 days of ordering them. The price covers repairs to the lenses if I manage to scratch them - AND they give a pair of glasses to someone in need, so bonus.

Al
Review №51

My husband needed both regular and sunglasses, and he HATES to shop. We came in on a Thursday night, and, fortunately, the store was empty,Runako was great, patient and helpful. We even had some laughs during the hour we were there. He knows the product lines very well, and made some great suggestions. All in all, a very good experience. He is an awesome employee.

Ha
Review №52

I had a great experience here! They have great deals, the process of picking glasses was smooth and painless, and the vision works staff is always ready to help give input if youre indecisive about styles and what looks best on you. Runako helped me out and he was wonderful!

Ch
Review №53

Went to vision works to look for sport glasses and was promptly created by Garrett and Ranuko hope Im selling that right. Would hate to get name wrong with how nice and helpful these two gentlemen were. Anyways great service and I will recommend vision works from here on out. Thanks you two.

J.
Review №54

Really enjoyed my service from Runako. I asked him for his help picking out glasses but I know I’m picky, which usually turns off people in customer service. I always feel like I don’t know what I want, but I know what I don’t want.He didn’t give up on me! He kept making suggestions, and even though it was clear we were there when they were trying to close he continued to provide great customer service.I’m impressed with the care I was given, especially considering Runako had a lunch if 9 tacos. How he powered through no one will know.

Br
Review №55

I stopped in because I was losing a screw in the arm of my glasses. The guy was great, he even changed my nose pad. It felt like a new pair of glasses. Thank you and I will get my next pair of glasses there.

Pe
Review №56

I had a great experience. James helped me pick glasses that were stylish, good for my facial structure and my prescription. I bought a regular pair and a pair of sunglasses. I love both of them. The glasses were there when promised and I havent had any problems so far. He fixed my husbands glasses and he hadnt even bought them there.I bought my previous glasses there several years ago and the customer service was not close to the quality I experienced. I also have not had problems with the lens themselves.

Ri
Review №57

Just got two pairs of glasses. This place is great! Runako is hilarious and super helpful!! Everyone in was super kind as well. Great pricing, I don’t want to cry over how much I spent!

Ru
Review №58

The customer service her is phenomenal and in regards to the frame selection it’s unmatched. The Drs staff is also extremely nice and efficient making it very easy to schedule. Overall in my experience this is the best place to shop for glasses :)

Q
Review №59

Runako gave me a great deal on two glasses. He also gave me great advice on school and life in general. Amazing customer service!

di
Review №60

I needed a replacement pair of glasses and read all of the positive reviews and they were spot on. I was accommodated for a vision exam and lenses same day. Runako was as wonderful in the store as he was on the phone. Highly recommend to anyone needing glasses!!

Je
Review №61

So impressed! I was greeted as soon as I walked into the store and Garrett was able to organize all my insurance information. He then helped me get a walk-in appointment for an eye exam. I was seen within 10 minutes. While waiting for my eyes to dilate, I looked at some of the frames. Runako helped me determine what would fit my eye best and was able to direct me to a pair of frames that I love. They were a great deal too! Runako had everything ready to go after my eye exam was complete. The total visit took less than an hour. Overall, the entire experience was seamless, easy, and enjoyable. Thanks!

An
Review №62

Been going here for the past 6 years, and they are phenomenal. Usually it is pretty expensive, but once or twice a year they have a really great deal

MC
Review №63

My glasses were broken beyond repair and with my terrible eyesight I was unable to wait for glasses. The staff here were terrific stopped wha my they were doing to make my glasses so I could have same day service. What they did was more than making glasses they made it so I could drive home go to work daily stuff thank you so much.

Ji
Review №64

So, I am a busy person and I dont have a million years to mill around all day shopping for glasses. Also I am a bit of a newbie about glasses. I was glad that Chris at Lloyd Visionworks was confident and provided clarity to the choosing of glasses. I felt confident that the frames would look good on my face. Some people might like a hands off experience but I really liked that this man helping me choose the lenses was not off in the distance. I would have wasted time if I were by myself dithering over all the millions of options. He seemed to make a beeline to the exact choices that would be right for me hair and face, and knew which ones to skip. He just knew so much about it all it made the experience go by quickly. Also I never felt rushed, I just felt kind of cared for.

La
Review №65

I had such an amazing experience! The Assistant Manager, Runako, was so professional, courteous, and efficient in completing my glasses order. I would highly recommend this location, and I will be returning!

Br
Review №66

Amazing staff, great glasses and a good deal. Shelly runs a great store. If you need glasses, this is the place for you.

Br
Review №67

Best service Ive ever received. Came in with a broken pair of frames and they helped me out! Got me a new pair of frames within minutes! Thanks so much!

Sh
Review №68

This place rocks. A Very nice gentlemen by the name of Garrett was super helpful and quick. Strong work. Go to this place people.

Le
Review №69

I shopped several private eye practices, a couple discount stores and ended up checking out Visionworks Lloyd center. I LOVED the greeting from Runako “I’m awesome” and my experience matched the greeting. I loved his patience and suggestions on style and fit. I paid more than the discount stores but I got better service and great glasses. Fast too!Thank you!

Wa
Review №70

I just wanted to take a moment to share my experience with this visionworks. I have always been kind of shy when I came to buying glasses at other places because I felt as though the sales people would just point out a pair without getting to know what I like in order to just “make a sale”. I’m so fortunate that my friend told me about this place because for once in my life, I don’t have buyers remorse! I was greeted by a gentleman named Runako. This gentleman was very kind, funny, knowledgeable and much more! He pointed out various styles for me and made me feel very confident about how they looked. I was instantly sold based off of his professionalism alone. Thank you so much for finally making me feel comfortable in the glasses I purchased. My girlfriend loves them on me and I will DEFINITELY be back! Thank you and your team for all that you do!!! Stay blessed :)

Fl
Review №71

Runako was very helpful and informative. He gave me very great feedback on the frames I picked out. He wasnt a pushy sales person, answered all my questions, and was very personable. He even gave me a small discount on my frames. It was a really refreshing experience. Getting new frames is fun but also a bit of a chore. Runako helped make my experience more relaxing and overall less bothersome. Great experience. 10/10 would go again.

Al
Review №72

Quincy was extremely helpful and friendly, he helped me clean my glasses and get me seeing straight again, love it!

Ni
Review №73

Runako gave me the most outstanding customer service and even gave me the lowest prices for the best frames. He told me it would take 1-2 weeks for my glasses to be finished, but they were done in four days. Affordable, friendly and efficient. What else can you ask for?

Su
Review №74

Got some gradient tints here came out amazing and the customer service was great . Really recommend going here for any kind of work on glasses

Da
Review №75

Fantastic service! Great selection ! Wonderful sales people know there stuff. Runako has excellent information an expert!

Li
Review №76

Reading previous reviews I went there hoping that I will get high quality service and my experience was quite opposite.Although James presented product knowledge he treated me in so malicious, condescending manner that I would NOT recommend this place to anyone. Instead of explaining politely technical features of lenses and glasses he was just barking like a bad dog - cutting short all my questions and concerns.Do not go there you will waste your time, money and resources. They DO NOT CARE for customers - just only how much money they can charge to your health insurance and take out of your pocket!

Ma
Review №77

We had to adjust the bifocal line several times to accommodate the stronger prescription and associates were very patient and kind throughout the process. I also received a lot of help selecting frames which I love!

M
Review №78

Had a great experience at the optometrist here as well as ordering new contacts. Really easy to get in as a new patient and customer. Recommended.

De
Review №79

Excellent service from manager Garrett Smith - exceeded my expectations.

Ji
Review №80

Despite the fact that I didnt purchase my glasses at Visionworks, Garrett Smith was happy to help me refine my fitting! Great service.

Ru
Review №81

Very positive experience. I purchased 2 pairs of glasses for what I spent on 1 at a local boutique store. I had a problem with both pairs when they arrived. Technically the lenses were within mfg tolerances, but since I have a weak prescription the subtle difference bothered me. They simply had both pairs remade for me. No cost, no muss, no fuss. Very happy.

Er
Review №82

I bought 2 pairs of glasses there. Great customer service. Can I use a current prescription from another store? No problem, they called and got the info, saving me money on an unnecessary eye exam. Very professional, not rushed. Didnt feel pressured on lens upgrades, got what I wanted. Anton and Runako. Yeah I would get glasses there again.

Ch
Review №83

Great experience! Great customer service, will definitely be returning.

to
Review №84

Id like to thank Garrett for two outstanding customer services experiences this year. The first was for (quickly) replacing glasses Id purchased elsewhere. My high-end go-to place gave me a turnaround time of 10 days to replace my reading glasses. Garrett set me up with new glasses within a few hours. I was so pleased with the experience that I walked out with two pair instead of one. (They were a different style, less expensive, but ultimately a more practical choice overall.)Fast forward to today when my reading glasses, which had endured a slew of assaults and clumsy hits, finally had an arm break off after I had stepped on them one too many times. Once again Garrett resolved my problem - but today it took him as long as it has taken you to read this far.In other words - Garrett is definitely a resolution oriented person, and I look forward to dealing with him in the future.

La
Review №85

Very good selection of frames but the customer service was unbearable. The guy acted like a car salesman, really pushing me to choose the most expensive options on anything I was interested in.Needless to say I ended up getting my glasses elsewhere and will never come back here again.

Ia
Review №86

Super friendly staff and fast service. Definitely would recommend!

Ta
Review №87

They fixed my glasses after having to take them to two different places and they even made them custom fit completely to my face.

Ma
Review №88

I have nothing to say bad about this place,the customer service I receive from Garret and Runako are friendly and warm,I will definitely keep shopping at Vision Works Lloyd Center,and look forward to sending people to this store! 😊

Sc
Review №89

Rachael is the best GM she knows her stuff and is very considerate and fun, Go there it is the best glasses experience and I’ve been wearing glasses for 20 yrs

Ru
Review №90

I needed glasses so I decided to go to Visionworks at the Lloyd Center since Ive seen fancy frames there. The girl Katie met me with a courtesy and she was super friendly. She helped me to find awesome frames, told me about recent deals and every possible option to do. She knows her job really well and I appreciate her attitude. I was visiting Visionworks few times then and everytime I had great customer experience. Katie, Runako and Garrot are people I was meeting with there and I definitely can say that they deserve to have 5/5 because of the ability to serve with a respect, friendliness and professionalism. Afterwards Ive got my glasses that were accurately adjusted for me. Big appreciation to employees there. Im genuinely thankful. Guys, you are awesome.Pros:Price matchCustomer serviceWide choice of framesGood dealsConvenient location (almost downtown, max station near)Cons:Lens had been coming for two weeks.

Ro
Review №91

The staff was extremely helpful and friendly! Got awesome glasses I never would have tried!

ka
Review №92

Garrett was very helpful and attentive. I had an awesome experience!

Ja
Review №93

They did a great job and the service was fast and quick.

Ga
Review №94

The staff was very helpful, the prices are good, and the time to complete my order very efficient. Recommend.

Si
Review №95

Dr. Czupryk was really fantastic and Runako was absolutely excellent in helping me find the perfect sunglasses and lens type. Both were very knowledgeable and addressed all my questions thoroughly and kindly (and in Runakos case, with humor as well).

Ro
Review №96

Everyone is very helpful ! They certainly know how to make you feel special

Co
Review №97

I was really impressed with Runako’s knowledge and professionalism; felt welcomed right away!

An
Review №98

Very disappointed with their billing. They stated they would be billing my insurance and they never billed them and billed me instead. My insurance company called out to them to get them to bill the claim and Vision Works told them they would be billing them. I just got a second bill to pay for my glasses today. I called my insurance company to see what the issue was and they stated they still had not received the claim. This is poor service on Vision Works side. Im very disappointed with their billing department.

Kh
Review №99

Great service, the employees there really make it a great place environment.

En
Review №100

Best experience. Antwan is the best !!! I will def recommend.

Information
3 Photos
100 Comments
4.6 Rating
  • Address:1006 Lloyd Center, Portland, OR 97232, United States
  • Site:https://locations.visionworks.com/ll/US/OR/Portland/1006-Lloyd-Center
  • Phone:+1 503-282-9752
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:Closed
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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