I was able to buy a new car here at MSRP. They did not take advantage of the chip shortage. Easy and friendly transaction. Super thorough on the delivery side too, explaining features etc.

Thank you Chris for an amazing service. I like the way he showed me the whole list of services I would like for my car. Costumer always like to know where the money goes.

Friendly and knowledgeable sales staff. Easy no pressure atmosphere. Willing to work with you with trade ins, warranties, and financing.

Would be 0 if I could.. I will never step foot in a Ron Tonkin affiliated dealership again, and I will work hard so that no one I love will either. In short, I was wronged, deceived and duped into buying a used vehicle that had frame rust that was so bad, it was unsafe. In fact it had been covered in bondo, and painted to look clean.When I went back and urged them to make it right they would not recuperate my losses. Granted, I was offered a high trade for the vehicle--but it still resulted in me losing almost 6k$ by the end. I took the trade for fear I would take bigger losses elsewhere, where it wasnt their problem. I ended up trading up, and though I like the new vehicle, I am saddled with a bigger payment and sweltering debt from their initial mistake. Tonkin, youre just lucky Im too nice to take you to court. Boo Ron, you let me down. Run from this dealership, they are unethical, money hungry pirates.

Went for an oil change. Had an appointment and they got me right in and out of there in a fair amount of time. Will definitely go back.

Wonderful service everytime wonderful customer service

When I was there I was there to get an oil change and I got it but it took almost 2 hours its supposed to be the express lane. Then they said my car was ready and I go out the back door Im on crutches so I went out the back door only not to find my car. Then a young lady came running out the door and says oh mr. Smith your cars out in front Ill go get it for you and thank goodness she did because it was about a block away I was not impressed with a customer service.. - Im almost out of my service contract once thats gone Ill be dealing with someone else.

My service writer, Cristina, had a few missteps. You could tell that she was newer, but she recovered well: 5 stars.One comment about auto service that I have heard recently elsewhere, but also heard here: The only specials are those that we have advertised on our website. If your dealership is running a coupon or special, dont make the client ask for it. And sure as heck dont make him look it up on his phone after you have been specifically asked if there is a special on a desired service. I know that it is a business practice thing since it is pervasive. The bad taste of being told to go look it up yourself overrides the joy of getting a small discount or any positives of a job done well: 3 stars.

I wanted to get my 1989 Toyota 4Runner back up to snuff after sitting for two years. Baby has been Tonkin maintained since I bought it in 96 and has run perfectly. This service has made it run as usual, great!

1 of 2 cars purchased here great deal! Ask for John Hill!

Oil chang on time and reasonable. Bought our car there and has always been serviced there.

Love how quickly we got thePaper work doneLove our ford..

The parking lot was fabulous!

I was given a run around on price for almost 2 weeks, but ended up getting a bad a$# Tacoma!Thank you Toyota!!!

Very organized in service department. Greeter comes up to you get in you leave or wait you and when theyre done they call you text you and call and even give you a video of the work they performed

Nice people and atmosphere. They have just about every Honda I have ever heard of.

I had to get a part for a car I was servicing. So I called before I got to the parts counter and the staff was able to help. When I arrived parking lot was full but one of the technician helped me to find a closer parking spot. When I went inside the cashier was making sure that all customers was in the right line. She told me to go straight to the parts counter. After I got there the part was waiting for me. I was out in a shorter amount of time than expected. Good job.

These people dont know what they are doing at all. 5 times in this place and my pickup came out worse then it was before. Dont use them!!!!!

Good place to purchase your next vehicle

Poor service. Took a 4 year old car for regular service and ended with a more expensive probem. Very disappointing.

Went in for a bolt the parts guy didnt wont to help

Super busy place, but very good at fixing your car. Jack Lord, super guy. Totally recommend this place.

Great serviceBest ever car fare service as well

Ron Tonkin Honda is by far the best of the best in service. So much so they get all my cars, Honda or not. If you want great service fair prices and quality work see Tru at Ron Tonkin Honda.

Work with a young man named Jeff on the Mazda side of Tonkin on 122nd and he help me get a great deal with a great warranty and gap insurance at a great price so Im very satisfied, its nice to feel that youre getting your moneys worth or large purchases like this.Update: paperwork came in from the bank they got me the deal with and the interest is almost 1 percentage lower then quoted....... Thank you again Jeff and the Mazda group at Ron Tonkin. Now 5 starts from 4.

Ravi went above and beyond to let me know updates on my car service. I recommend Ron Tonkin Toyota 100% their team is great!

Excellent customer service

Friendly staff, efficient service.

We had an appointment for service. Not only did they not call us to tell us that they didnt do the work we almost didnt make it there in time to pick up our vehicle on a Friday before a three day weekend. Poor communication on their part.

We were stuck out of state and the people here went above and beyond to fix my daughters car and get us home ! Thank you Thank you Thank you !!!!

Super great experience coming here. James Freelove and Aaron have been more than helpful and incredibly awesome!

They give auto care to my car

Great service! Very helpful and just a good experience!

Daniel was a very personal, professional and patient salesman. It took us months to figure out what kind of car we wanted, but in the end we preferred that he get the sale for sticking with us and helping to educate us. We test drove no fewer than a dozen cars here, and they were eager to accommodate our requests. As someone who loathes the car shopping experience and dealerships in general, I would go back to this place for any of my vehicle needs.

GREAT staff..good deals. Found exactly what I wanted. Salesman was the greatest.

The worst customer service ever!!! The guy that was going to help me missed out on sail and left me to go eat a sandwich 😧😲😲 I could make this up if I tried. Smh

Was just shopping around, and you know how that is, high pressure sales and relentless sales people, but I spoke with Miranda a finance manager. She was very helpful answering all my questions, getting me quotes and showing me vehicles. Never pressured me and provided me with quotes on paper for me to take home and compare. All in all a pleasant experience. Cant say you will have the same, but I would ask for Miranda if youre just shopping and want to ask questions without pressure.

Please dont waste your time here, just another standard dealership that tries to hoodwink you and make the sale.

Nice building and host amenities. Good selections, nice no pressure sales folks, listened well. Just an initial visit with son. He is buying and I just smiled a lot and paid attention. Easy to recommend.

Excellent sales team!

Great car buying experience!

They fixed a minor problem for free and then gave us an estimate on a big ticket issue that they suggested we shop around for prices of before returning to them

Auto Customer Service Rep. Name is True was fantastic. Attentive, Smart and we were cared for. Impressive!

Got a 2018 tacoma trd for the best price in town! Fast and easy!

Efficient service performed quickly and at a reasonable cost. No surprises or hard-sell to do more than requested. Uber provided to get me to work after dropoff of my vehicle.

Speedy, friendly service.

Erik Huerta was awesome. He was very enthusiastic, and knowledgeable. He worked above and beyond to find us the best deal!!! He even spent more then 3 hours waiting for us to get what we needed in order. I have never been happier spending that much money. Thank you Erik!!!!

Good experience here- the dealership wasnt pushy, and I felt like I got a great deal on my new Toyota Prius Prime! Thanks guys!

Expect 2-3 houre waits. But they have a great staff.

Great place! A little pricey but they didnt pressure me to purchase anything I hadnt planned on. The waiting area is nice. There was a gentleman who was delightful. I think his name was Evan. Very friendly. They sent me a video to watch that showed them servicing my vehicle. Took a little longer than I expected but they did a thorough job. I would recommend it unless you are in a hurry or on a budget.

Always helpful and on time, Friendly staff

These guys were very friendly the building was very clean theyre very careful of the covid-19 and theyre doing bt appointment which makes it very nice I will definitely come back and shop because there were helpful and knowledge keep up the good work tray in the finance manager was nice to

This dealership consistently posts spam to Portland’s online marketplaces (Facebook, CL). Just bad business practice. I can only imagine what illegitimate repairs/deals they swing.... seems like a red flag to me.

Visited the Mazda portion (it shares a building with the Honda section) and enjoyed the whole experience of buying a Mazda 3 for my wife, except for the very end and signing papers. The salesman we worked with, Scott, took cues from my wife and knew when to let a subject die or go unspoken. Signing paperwork, the manager just would not let go of selling us a large extended warranty. We are signing to get the car and he will not take no for an answer. Tarnished the entire experience talking with 1 manager for what was supposed to be 10 minutes that turned into 30. Love the car and the salespeople, just beware of the final process.

Dont have a great experience bringing a work truck in here for my husband that is his daily driver. We constantly had to call and ask if they were working on it. Didnt even start until after 3 days of calling and even then they didnt even fix the problem.

Awesome got me serviced in and out in a hour

Great Service Department. Kept me up to date on the progress on fixing my car. Thank you!

It was time to take my truck in for service,I signed up on line it goes to Cherolet in Michigan then back to Ron Tonkin,Their team, are kind an understanding,to work with I was given an honest estimate, before starting the parts & Labor on my vehicle. Thank You Ron Tonkin Chevy.His Men carry the tradition of fair an honest workmanship on.

Craig was great, so was Ricky. Im delighted I had such a good experience

Jimmy explained everything well and kept me informed

I think they must have the Very Best Service Center in Oregon! Even when I hadnt bought my Honda from them, I always return to them! They are not only efficient, but also the staff is knowledgeable and friendly.

Seemed like a good honest dealer. When it came to the used car price they show online is the price they want for it. They dont negotiate if much or at all about that.Dealers were nice and friendly. Inside waiting room was a good place to wait while everything gets finalized.

Service is kind of bad price is kind of high .

Service department is terrible. Been there several times with my vehicle and they can not tell me what is wrong with it. They kept it for almost a week at one point. Still nothing.Took it to a Mopar repair shop. They told me within hours what was wrong.

Still using old sales tactics! Super stressful! I was there all day. Started off the day switching sales guys. I had 4 sales people. Then the office folks. Lots of lies and failed promises. Felt taken advantage of. I didnt get what I wanted. And I knew better but they worked it, even when I gave them chances to make it right. I was told Id get a car wash and full tank of gas when I brought my car in for service. When I returned my car was filthy and on empty. (BTW bran new car 2019) To top that off they parked my car in the lot and I couldnt find it. They should have brought it to me or parked it in front of the office bare minimum.

Awesome for auto check ups etc! There was a little pressure to buy certain things on the spot but after stating I wanting to think about it they were not as focused on that.

Last 5 vehicles for our 2 kiddos & us parents knew exactly where to go back. Each & every time! Special thanks to Jack Lord in the service department. Appreciate the time you take to make sure were ALL going to be safe.

Very friendly and helpful service writers. Theyve been servicing my DJ since I bought it there.

Great place to buy a new car. Salesman listened to my needs and showed straight to the cars that met my criteria. In and out in 3 hours.

Went in today for an oil change, as always Jason & the guys in the service department were super. Thanks guys, keep up the good work. 😉

Good service

We dropped in for an express oil change & service was quick & easy

I prefer Broadway Toyota. Tonkin wanted to sell me a brand new tire for $175. One regular car tire! It had a leak. I took it to Les Schwab and they fixed the tire for free.

Bought my truck at Tonkin Toyota 6 years ago and it was time for us to replace our 2nd vehicle. Found a few cars we were interested in online and exchanged emails and communications with Kareem. Went to the dealership and looked at a car as well as a test drive. Kareem was very professional, courteous and a pleasure to work with. Most of all he was not a pushy salesperson and thats what made a big deal for me. Unfortunately we found a different vehicle at a different dealership but I would still recommend Tonkin for a new or used vehicle. I will definitely be going back when it come time for my next truck.

Weve purchased 3 new cars from Tonkin Dealers and always had a great experience. Service is usually awesome too. Sometimes someone will have an off day but then everyone does now and then. We looked at a new SUV while our current one was getting an oil change. Really nice salesperson we spoke to.

It was difficult getting an appointment. Got transferred 4 times. And then was told to do it on line. That worked. They did good work on my car and even fixed a recall that i was not aware of for no charge. Thanks. Key copy cost 244.00. Whew!

I only work with Robin Boyd when I get service on my Camry. He is professional, accurate, knows his stuff...and has a great sense to humor. Highly recommend him.

I just dont know they same weasel like but hey they treated me good the first time then all down hill

Salespeople were alright, I liked the 2019 Silverado the drivers seat adjust (makes you feel like their almost like Air seats-in semi trucks)One thing I didnt care for is they get pushy fir a sale, after you leave their lot.

I had unpleasant experiences both times I visited in Oct 2019. But my mom liked the guy who sold her a car here in 2010...

I have taken my car in to have the airbags replaced as it was a recall situation / issue. They were very friendly, efficient and knowledgeable. I work with a man named Josh who was exceptionally helpful. I will let you know more after I get my car back. I am also having my drivers side window replaced. I was surprised that I needed a motor for the window, which I figured was the problem, I was as I said surprised that I needed the whole assembly. It is going to be expensive, well more expensive than I thought. I know they do good work and are certified just surprised at the cost

Nice people. A bit pushy with finding things that need to be done. I came in for a recall that was no cost but left having an almost $2000 bill. I trust them that the work was needed, but felt that there was a laundry list given.

I bought a 2016 Rogue from them. And I just love the car. And the sales people I dealt with were great. Thanks

Family atmosphere, customer service is outstanding, and thats what they pride themselves on. Very involved in the community, and many charities. A large company, that has retained its old school values.

Timely and called back

A+

Took my Chev Bolt to Ron Tonkin Chevrolet for factory recall. Great dealer experience, friendly and done early. Have a Bolt, try Ron Tonkin!

I would of rated them higher but if you have appointment for service you still have to get in line with everyone that just shows up! So dont bother going out of your way to make am appointment I mean whats the usev?

Its professional service right there

I had to take my truck to them multiple times to apply max guard. The second time I looked over vehicle and still wasnt right.. They had to do it for a 3rd time... They also had my truck ignition on for over 90 min and had no answer why. Also front desk people were unprofessional cussing In front of my wife and I as they were watching sponge Bob on their phone.. Sales rep was great the Service department gets negative stars

Knowledgeable and friendly staff. These people working here understand that purchasing a vehicle requires pre planning and fiscal budgeting. The sales person understood what my needs were as a prospective buyer and set up an easy to follow step by step payment plan for an easier purchase and or leasing. After the very helpful stafff located the vehicle of my choice with a few added extra options they listened carefully to what my needs were and came to an agreement which did mutually benefit both of our concerns and met most of my needs. Thanks to all the excelllent staff who involved themselves with finding a plan and deal which did not break my budget and left me with a feeling of ease and enjoyment.

Delivery experience only. Smooth and efficient.

Take my Chevy and GMC for service here. Always friendly and informative. Great dealership

Its a car dealer...but we were able to make a deal everyone was happy with

Had a great, easy, no haggling experience. Got a great fun little Mazda too!

Excellent, friendly, reliable customer service.

Great new facility customer service great

Chris can be helpful

Helpful, friendly & they dont rip you off

Had very poor dehumanizing experience with Mr. Rob Tonkin in 1984. Will never forget it. Do not buy from this creep. Was only at establishment to pick up a car for a friend.