I found them on Google, I chose them because of the good reviews and because they were close to my house. Very friendly the dispatcher and the driver. I am very grateful for your quick response to my situation.

This is the worst services They kept me waiting for over 2 hours and no one ever showed or called me, and when i called them back they just never answered my callEl peor servicio Espere mas de 2 horas y nunca llegaron o me llamaron

On time Service and Cordial. Handled various aspects of Servicing My Vehicle. Chris, made Suggestions and has a sense of humor. Would recommend highly.

We are stuck on the road and we call them 3 times. They wants us to wait for 3 hour.They literally hang up the phone and said we are coming and after 3 hours they said we are not coming. Never called this towing company they have rude employees too

They don’t even deserve 1 star. Totally unprofessional, CASH-only business, rude employees. Frustrating experience, there’s a reason you have no where near a 5-star rating on google.

I was told that tow truck would be at my location in 25 mins and they never showed up. I tried calling many time but they just kept ignoring my call. I ended up calling another tow truck in town.

Do not do business with them they do not deserve to be open the way they operate 0 integrity and 0 morales ... they changed the price of service on me 3x, refuse to take a debit card payment only want cash, and to get a receipt for service I had to drive to 2 Different locations and they had a hard time explaining the costs of things and seems like they just make up prices and costs as they go and to top it all off no one speaks English . Very rude employees all around and terrible experience

They are very rude.They have 2 parking garage and sending customer from one place to another place for back and forth without any reason.

Ive have been waiting for a tow for at least 3hrs.. I call the tow company and say hey where is the flatbed.. they tell me that they came and called while Ive been outside waiting... Now they tell me its gonna be another 1-2hrs... Luckily its through my insurance... SMDH 🤯🤯🤯🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️

Overall the service wasn’t terrible but what bothers me is their pricing. $160 to transport a tool box on caster wheels exactly 1.1 miles. Took the driver a total of 15 mins to load and then unload the box. Other local towing companies have charged me $60-$80 but weren’t available at the time. I would rate had it been a reasonable price.

The driver was on time. Polite and refused to take my tip. These people know what there doing. Response time was 45 min they were at my home in 45 minutes.

The manager there is an idiot. She hung up on me. Theyve towed my truck 2 times previously. It’s a 1997 Chevy Express Van 3500 series. I have AAA and needed the truck to go literally 3 blocks on a flatbed to my mechanic. She refused to tow it stating that it’s too big. Really? They have towed it twice before. Completely unprofessional. Then she tried to say, they will take it 3 blocks for $100 when theyve never charged me before. Then she lies to AAA saying weve paid them previously. Complete liar and so unprofessional. I would NOT recommend these folks ever. Just google my truck and tell me if it’s too big? Theyve towed it before, the last time being June 13, 2010 and they towed me 7 blocks at no charge. This is ridiculous and the so-called manager should be fired immediately. She has absolutely no customer service skills at all.

THE ABSOLUTE WORST!! My insurance scheduled the tow service. I broke down on the east end near a busy intersection in the SAME TOWN and it took them almost 3 hours to get to me! When I called to find out where they were the rude obnoxious lady gave excuses like there was another customer before me and that theyre given 2 hours to get to the tow. Then she kept saying 10 minutes,10 minutes, until I hung up on her rude a$$. Not even worth the corner of a star but I had to select one in order to write the review! *THUMBS DOWN*

Called AAA to have a flat tire changed. They gave an hour window to show up. After 2.5 hours I called AAA for an update. M&W said they had already been out and changed the tire which was not true. Looking at their other reviews, maybe its a good thing they never showed up.

Attitude attitude attitude

On time and professional. After jumping start my car, my park brake could not be released. However the tow truck has left. Called the manager on duty. He asked the truck coming back in 10 minutes.

Car was towed after a collision by Plainfield Police. They didnt even tell me they had my car as I had gone to the ER. I literally had to search for my vehicle. The lady then tells me that its not their responsibility to tell ppl they have their vehicle. All attitude every time I call. They failed to tell me they charge $40 a day for storage. Left with a $1700 towing bill and they keep stalling to send the inurance the bill.

Ok service

0 stars.they towed my vehicle after the collision by Plainfield police. Next day my insurance company ask them to towed the vehicle to service station. For pst two days I am searching for my vehicle. They are saying they dropped but the vehicle is not in service station worst

The mechanics Arturo and the one eye man are very good people, however their boss is very bitchy, rude and obnoxious. She likes money too much . I had my car towed by plainfield police. When I went to here she said she will charge me for the initial day of towing my car which is not part of her contract with the plainfield police department. She then went on to say she was closed at 3.40pm which was false because on her contract she was supposed to be open till 5. They tow your car to 1003 Lincoln blvd in Middlesex NJ which was supposed to be a secret location, because she wouldnt give the address to me. I had to call the police officer in charge of towing, because I knew the law. to cut the long story short there was an initial $75 fee for towing the car and then $40 storage fee. The day I was trying to pay i went to get a phone call and the she decided to sneak out of the office and go home so I can pay an extra day of storage fee. I wish nothing but bad luck for her, because she is not righteous and her integrity is very questionable.

This lady has a such a bad attitude, how a place like this does not accept credit card, and she said close a noon but 11:45 was closed and she was in the middle of the road, giving attitude to the customers. And 1star is too much to rate this place

I had my car towed there after a car accident & went the next day to pick it up & she tried to charge me 2 days for towing when it was only in there 1 day & also I had money in my car & when I received my car back my money was gone smh! Never again !

NO COMPASSION THE PLACE SHOULD BE SHUT DOWN

Friendly

Service is rude

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