Excellent service. Awesome customer service. Sheri is awesome. I had a power steering pump replaced on my Honda Accord. Done in 2 hours. Great price. Ive finally found a great auto shop after a couple of horrible experiences at a couple of other places. Highly recommend!
Took in suv for air leak...paid for test 100.00 was told we didnt find leak.. thats 100.00 clowns
Great place! Got in to do my brakes quick! And it was much more affordable than getting them done at the dealer. I will be back for other car maintenance.
I called them this morning needing a battery replacement. Luckily I was at my house, so I told them there was no rush. They got to me around 6 pm and replaced the battery in about 10 minutes. Kept me in the loop during the day. Solid communication. Will absolutely use them again if necessary.
This group is trustworthy and honest. Thats so refreshing. Thank you very much!
Excellent work. They made my car look brand new by repairing it and cleaning the interior. Excellent customer service.
My Hondas catalytic converter failed according to the local Honda dealership and they wanted way too much money which I simply couldnt pay. I found Last Chance Auto Repair in Plainfield searching the internet for affordable catalytic converter replacement near me and I am extremely happy that I did. From the initial phone conversation, quote & options, to the drop off, communication & friendliness all the way around. Oh, I almost forgot to mention the over $1000 dollars that they saved me on my catalytic converter and oxygen sensors. Thanks again!
Needed my brakes done. Called Last Chance Auto Repair, made the appointment to get my brakes replaced and it turns out to be one of the best decisions Ive ever made. Great work in a timely manner, plenty of part & warranty options, all with a more than cost effective price included as in I believe they saved me about $450 off my other brake service quote. Ive found my new go to auto repair shop in Plainfield, IL.
Ron, Corry & the team over at Last Chance Auto Repair is as good as it gets! They have taken care of me and my fleet of family cars since we moved to Plainifeld many years ago. Being thorough and honest is only a couple of things that I can always count on to say the least. They always try to educate me and never push services or maintenance down my throat that I dont need, they just simply explain what preventative maintenance is all about. When my car needs help I usually find out after my oil change and FREE 32 point inspection. After the service we talk about what is all going on, my options and the best plan of attack. Theyve changed our brakes on every car, oil changes are a ritual, shocks & struts, computer diagnostics, air conditioning recharge, basically anything and everything. Weve even owned a lemon (or 2), where after a little meeting, we concluded that the repairs needed will well exceeded the value of the vehicle. So, they did recommend that we start searching for a new and or used replacement. I highly value their honesty; they could have made a killing on all the repairs that were needed. After we found something we brought it to them for a pre-purchase vehicle inspection to play it safe. Im glad we did because they found a few things that needed to be repaired and the seller gave us a better purchase price. If you want A+ quality that includes a family love kind of price, call Last Chance Auto Repair.
My Mazda wasnt starting so the 1st thing that came to mind was a bad starter. Not trying to pay the local Mazda dealership a ridiculous amount of money. Called a few mechanic shops and Last Chance Auto Repair had awesome prices, a bunch of great reviews and I remember a neighbor talking very highly of this place, so I took the chance. Turns out I also found my new, go-to, Plainifeld auto repair shop. 5+ stars, all day, every day.
My family and I have been coming here for years. The automotive service & customer service is always on point. The staff here is very pleasant to deal with, they are all about quality work, and the prices are more than reasonable. This is in my eyes the best mechanic shop in Plainfield Illinois.
Been hearing a rattling sound coming from my car for months. Called Last Chance Auto Repair (better late than never) to schedule an appointment. On arrival the staff listened to what I had to say, gave me some input about what was going on and then let me know within the hour the diagnosis, options, numbers and turn around time. Turned out that the pucks inside my catalytic converter had failed which was causing this rattling noise. Upset yes, catalytic converter replacement isnt cheap. On the other hand, I was so happy to hear that they were actually covered through a manufacture warranty due to known issues. They went out of their way and worked things out with the local Acura dealership, replaced my catalytic converters for FREE and the only charge was the diagnostic fee. I couldnt have been more pleased and will definitely be back for any and all of my service needs.
They are trustworthy, professional, and excellent at what they do. They take great pride in what they do.
Very friendly staff and best prices in town! My father was having suspension problems with his Cadillac Escalade and we ended up getting it towed to and repaired at Last Chance Auto Repair. Unfortunately was in need of a towing service, found them online and it just so happens that they are one of the oldest auto repair shops in Plainfield. To keep it short and sweet, they got us back on the road quickly, safely and affordably. My family and I will definitely come back whenever any auto service need may arise. Thanks again to Ron and your knowledgeable mechanics.
My experience at Last Chance Auto Repairs shop was excellent! I am on the young side and by all means dont have a lot of (if any) experience with car repair or maintenance servicing, so starting off at an honest mechanic shop was very important to me, as it is to most people. I found them when searching for towing in Plainfield, due to my wheel came off while driving, and they just so happen to be located on Naperville Plainfield Road a few miles aways from where my car was located. They had me loaded up on to a tow truck within 30 minutes in route to their repair shop. After I dropped off my vehicle they were very informative and happy to answer any and all of my questions. I will be back for all future service needs. They earned my business & trust. Great neighborhood mechanic!
Several weeks ago, we were informed that my car needed a new transmission at a different auto repair shop so we wanted a second opinion. Took my car here and they fixed it within a day -- replaced the air intake duct hose and cleaned the throttle body. Car drives smoothly and no hesitations. We are so pleased with their work and their honesty.
Jake did a great job with my oil change. Excellent service.
Ron is not a man of his word. Said hed call me the afternoon of the day I dropped it off. Two phone calls and two days later without a response I finally gave up on Last Chance and went and picked it up, it was right where I left it. It was a small job but thats no way to run a business, Ill never go there again.
This company is amazing. They came within tw hours of calling. It was a Sunday and my battery went dead. They drove out to my house and installed a new battery with a warranty. He had it fixed within 15 minutes. It saved me a towing fee. Excellent business! Amazing pricing!
We were having some problems with our sons car and were getting tired of it leaking oil all over the driveway. Its an older car, we dont want to flush our investment down the toilet, and we do love our son, so we had to bring the car over to Last Chance Auto Repair to resolve the problems. Ron and the team are great! They checked the car over and then called with quotes, options and to ask for our approval. They told us what needed to be fixed, things that could wait to be fixed and answer all of our questions. The got the repairs done in a timely manner for a more than fair price. Trust me, I called around and they were the best value in Plainfield, Naperville, & Bolingbrook. Looking for an auto mechanic shop you could rely on that wont break the bank? Call Ron at Last Chance!
Brought my Dodge Challenger Hellcat with the 6.2L HEMI engine in to get the oil changed a few months back and couldnt have been happier. To my surprise they had two older classic beautiful Challengers inside their shop being worked on. From new to old, looking around their shop it seems like they do it all and after the FREE 32 point inspection that came with the oil change they showed me how my front brakes were in desperate need of replacement. They got right on it, asked me what kind of parts I wanted, broke down all my options and knocked out my brakes with the quickness. Every time we come here the staff treats goes above and beyond in an exceptional fashion. Im not sure if they do this with everyone or just me because they love my car, lol. From a check engine light being on, diagnosing why it is on to resolving the problem in a most professional manner, Last Chance always has me and all my service needs covered. Thanks again for the awesome service!
They are upfront with you about your repairs and will never recommend something you dont require. I would not bring a vehicle to any other location.
I had my car battery discharged. I called few auto services near me but no response. I finally called last chance and they resolved it very quick and also in affordable price. Thank you.
Last Chance Auto Repair is hands down the best auto repair shop in Plainfield. From maintenance & repairs to an air conditioning recharge or oil change, theyve had all my vehicles service needs covered since day one.
One of the best decisions I’ve made. Very friendly, keeps in contact with you, and does excellent work. Will definitely be letting family and friends know. Plus the best part he comes to you.
I called simply to ask if they would consider a motor rebuild on my 3.6L LLT V6. I was told. We wont do Cadillac motors. Too many timing Chains Buddy Then he hung up the phone. Strange how their website says they handle repairs A to Z
Ive been hearing a rattling sound coming from my car for months on my Acura MDX. Called Last Chance (better late than never) to schedule an appointment and when I arrived the staff listened to my concerns, gave me some input about what they thought was going on and then were able to let me know within the hour after drop off exactly what was going on. It turned out that the pucks inside my catalytic converter had failed which was causing this rattling noise, bummer because catalytic converter replacement isnt cheap. I was so happy to hear that they were actually covered through a manufacture warranty due to known issues. They went out of their way and worked things out with the local Acura dealership, replaced my catalytic converters for FREE and the only charge was for the diagnostic. I couldnt have been more pleased and will definitely be back for any and all of my service needs.
The level of professionalism and communication speaks to their relationship-building orientation and helps their business succeed in a crowded field!!
Ron is an absolute grade A straight shooter. Far and away one of the best auto shops outside of Chicago. Fair prices, transparency in work, friendly mechanics, you really can’t ask for more. You’d be nuts to go to a Merlins, Midas, whatever! when Last Chance can hook you up.
They completed a remote, contactless battery replacement for our car at our house and we could not be more impressed at the professionalism and service. Would absolutely recommend to anyone!
Cory is awesome and is highly recommended! Changed a battery for us and it was quick and haven’t had any car troubles since. Will use for future car problems!
Excellent sevice! I will definitely be using them again. Will recommend to everyone n anyone I know. Corey your awesome bro. Thxs again!
5 star quality auto repair in Plainfield, all day, everyday. If you want the best auto repair shop near me (funny enough because that was what I typed in when I was looking for a repair shop online) you need to call the best. Thanks Last Chance Auto Repair!
Just had a question over a car they never even worked on and helped me over the phone with it when my car wouldnt shut off. The barber was super nice and helpful! I would recommend to anyone!
The team were super quick and helpful. Serviced and fixed a/c along with a few other bits. Done much quicker than anywhere else I’ve been. Recommended!
Ron at last chance is awesome. I like that hes honest and tells it like it is. Ive been taking my cars here for years. Highly recommend.
The lady that greeted us was very friendly and the mechanic was very gracious and kind. Although, my repair was very simple they completed it within 10 minutes because they diagnosed the problem right away. Great small business that I will definitely go back to whenever I have an auto problem.
Sweet and kind staff. Im always wary going to auto shops cause Im not sure how theyre going to sneak in an extra charge...but I really appreciated their honesty! Told me what might need to be looked at and gave me options for purchasing my own stuff instead of having them charge me extra.Calling and getting a response via phone is a hit or miss, but theyre down to earth and I appreciate their integrity :)
Great family owned place. No baloney no hassle. Got my car up and running same day I brought it in. Highly recommend this shop. They dont have shops like this these days. Glad some are still around.
Excellent service with a cost effective price included. Fast and reliable service, had to get my vehicle towed in to there shop and they got me back on the road later that day in no time. Good looking out. Thanks for the help Last Chance Auto Repair.
Best auto repair shop in the area. A+
Very professional! did great work on my vehicle! I am very please with their above and beyond service I received and would recommend them to everyone !
Not a franchise, experienced Techs
Great work is done and Ron is crusty but a fair guy, rare in alot of repair shops
These guys always figure out what is wrong and do a perfect job. They are very professional, friendly, reliable. Highly recommended.
Super friendly, personable service! Cory took the time to explain the cost. And they have their own tow trucks! Cory was very helpful when I initially called about a brake problem on my Chevy Tahoe. They even came to get my vehicle the same day at a very reasonable price! They also gave me a great coupon deal!
I was so happy to come across Last Chance Auto Repair..... The work they did was phenomenal!! Had our Impala in tip top shape after an unsightly accident. They were so very nice and caring. Their level of customer service you just dont get nowadays. Very reasonable priced. This has been my only auto shop from then on. I have sent many friends to them and they have been satisfied with their work as well! If you need great QUALITY work I implore you to give LAST CHANCE AUTO REPAIR a call ASAP!!!
Awesome auto repair shop near me. My family and I have been going here for as long as I can remember. They do it all from oil changes to rebuilding transmissions. There #1 in my book for several reasons. Find out for yourself 1st hand what this family owned & operated auto repair shop is all about.
My daughters car had broken down and had it towed to Last Chance. Ron fixxed the right front axle and ball joint and got her back on the road. About 85 days later her car quit moving. I called Ron and he towed it to his shop. He checked her car out and found the same right front axle had come apart at the bearing as Its a 2 piece axel . Ron said it was under warranty and he got a new Axel and put it on and we only had to pay for the tow. Ron stands behind his work parts and labor. Ron is a guy u can trust. I would recommend anyone who needs auto repair or a tow to call Last Chance. They are trustworthy and stand behind their work. Thanks Ron.
Awesome auto repair shop near me!
A great job in a timely manner. Even recommended a rental company to help out while repair being done. Rental care place was great too. Honest work, help with knowing preventative maintenance on our other vehicle (saving money in the long run).Really appreciate that they give quality estimates and are willing to work with us financially.Even if we take the vehicle for a second estimate (other shop) they are willing to advise on why there is price difference without taking price shopping personally. Always my first recommendation for work.
Last Chance Auto was fantastic when they worked on my Toyota Camry. They were fair on pricing and understood my desire to have my car up and running quickly. They estimated that it would take till 4pm the next day and finished ahead of schedule. Corey helped me understand the problem I had and how to properly fix it. I will be coming back for any maintenance needs in the future. Thanks guys
Super courteous, very nice and job done in a timely fashion. Not to mention fair prices too! Am extremely happy and would definitely recommend to anyone. Car runs like a champ again.... thank you!
Returning customer, was very pleased with the first repair and just as happy with the second. So nice to have a goto repair shop near by.
They are very nice people. They do excellent work and very fast. Sherri (manager)is the person I spoke with on the phone and she was very helpful and concerned about my situation. Andy P. (Mechanic) was very good and at his work. I was in and out within 20min.
The team were super quick and helpful. Serviced and fixed a/c along with a few other bits. Done much quicker than anywhere else I’ve been. Recommended!
I liked their professionalism, quality of work, and most of all the affordability of this auto repair shop. Very polite and friendly. Great value if you need your car fixed. Very dependable kind of auto repair shop near me. I had a problem with my brakes, they were squeeking so a friend recommended this auto repair shop. I couldnt be more pleased with the service and price. This is definitely my go to shop. P.S. they have a $19 oil change special.
Was told i needed spark plugs which was completely false! On top of that they tried to push me to come in the very next day ha. found that this place will lie to earn a quick buck! Highly advise anyone seeking car repair to find a better place to go to!
Very friendly & knowledgeable. Made sure I understood what repairs were made & why without being patronizing. I will definitely go back if my car needs work.
Quick and easy oil change, everyone there was very nice and friendly. I would definitely be returning again.
My front brakes needed to be replaced. I went to another dealership and they were being around the bush with some parts that needed to be replaced and gave me a shady price. I called last chance auto they were willing to look for the parts I needed and were more than happy to install them for me. While they were working on it they were nice enough to give me a ride home until they were done.Such great service and nice people !
I found the shop on google search with great reviews and customer service.I went to shop on Saturday when they were closing and Cory went out of his way to help me out to fix the broken part. Sincerely thanks for their help.Definitely going back to them in future. Very courteous and friendly people. I am glad to find them.
I had an emergency and the car died in Plainfield. My 01 grand marquis LS would not start after I turned it off. Had to get the car towed to Last Chance Auto Repairs to get someone to be able to fix my car. The owner was able to fill me in on what was going on with my car. Was unable to get it fixed tonight but will be ready tomorrow. Changing a fuel pump and putting in oil and double checking the antifreeze too. I appreciate the offer to work with me on their current coupon deal. I will be talking to them again about some other issues.
This business lived up to all the great reviews I read online. They were very helpful, and told me what was needed prior to doing any work on my vehicle. Prices are reasonable, and the folks are great too. I will return, when necessary.
My ac went out in my car and I stopped into Last Chance Auto Repair...best thing I did the whole day! Extra friendly, super informative and affordable!! I have definitely found my new repair shop for my car! Im not the best with cars, but they explained everything and walked me through the different routes I could take. Corry even pulled up the pics of my make and model on the computer to show me exactly where everything was and what the issues were. If you need a fast, friendly, affordable and quality work, this is definitely the place to bring your vehicle!
Stopped by today to change the oil and replace braking pads and motors. the owner is super nice. He offer me the best price i can find around west chicago area. Will come back for sure.
I am very pleased to say that I have found the auto repair facility that I have been looking for for many years! I have an older Jeep Grand Cherokee and it had been making a very loud howling/scraping noise for some time. I took it to a franchise repair shop and they told me it was definitely the rear axle bearings that were bad and that was causing the noise. Well, about $900.00 later, my car still made the same noise. I searched the web and came across Last Chance Auto Repair in Plainfield, IL., and decided to give them a try. I called and spoke with Ron and he said to bring the car in and they would check it out and see what the problem was. I brought it in and Ron said he would get back to me with the information on what was wrong and what would be involved in the repair. Ron called me and told me the problem was in the differential and that the rear axle bearings generally would not cause the noise he heard on the test drive. Ron offered three alternative solutions - replace the differential with a rebuilt/aftermarket one, rebuild the differential, or replace the defective parts in the existing differential. Obviously the pricing varied greatly with the cost for the replacement of the differential being the most expensive and the repair of the existing one was the least costly of the three. I asked Ron what he would do it it was his car and he said he would recommend repairing the existing differential. I would have went with whatever solution Ron recommended and was very pleased with his honesty. Ron and Mike (35 years of experience with Chrysler) made the repairs and the car runs beautifully and the noise is gone. The cost I paid was much less than what Jeep was quoting (without seeing the car) to cure the problem.I was treated with respect, given and honest assessment of the problem and the cost to repair, and made to feel like I was important to them. I will be taking both of my cars in to Ron from now on, and I will be recommending Last Chance Auto Repair in Plainfield, IL. to all my friends and family members.
Last Friday I had my vehicle serviced at Last Chance Auto Repair, I was extremely satisfied with the work.The owner, Ron and his team are wonderful. I am genuinely impressed with their professionalism and service. The office assistant was knowledgeable and she provided superb customer service. I am happy to have found a reliable full service auto repair shop close to home that I can trust.
I have been getting my car fixed over at Last Chance Auto Repair in Plainfield my whole life. I will never go anywhere else. They answer all my questions and even offer me a payment plan when needed. They do everything from brakes to body work and its always done in a timely manner. They are also really friendly and funny. Thanks for your awesome help Last Chance!
My daughter hit a pot hole and broke the control arm. She took car to Last Chance based on recommendations and location. She was told the car was totaled and generously offered $50 if she provided the title. The owner asserted that the only thing holding the car together was the dashboard. We declined the $50 and had the car towed to a reputable mechanic. Car is not totaled. It seems Last Chance was more interested in obtaining the car than it was fixing it. I would not recommend using Last Chance.
I would not recommend this place even if it was the Last Place on Earth. they fix my car and told me it took him 10 hrs to fix car for just shim the starter and put a sleeve on my starter wire and charge me $600 the car is still not fixed .They quoted me one price for truck was making humming noise Ron told me its my rear end and made the estimate for $1000 . i took my truck to different shop and found out my rear end is fine .my tires were bad this place have bunch of lairs . after all that i call back to let them them know my car still not working then i get BAD attitude . i say stay away from this place find some one can fix your car for good and not over charge you
This is my new go to auto repair shop near me. Knowledgeable and and very friendly staff. I had a misfire issue due to my spark plugs being way overdue for replacement. Replacing the plugs made a huge difference but unfortunately the misfire was still there. They explained to me since I took forever to change my plugs carbon built up on the piston rings which was causing the problem. So they offered me a fuel system cleaning service which rectified the issue and also increased my fuel economy. Thanks for the help and education!
I blew my motor and was in a bind. they really helped me out and rebuilt my motor for a very fair price.
It is a great experience to work with these guys. I liked their professionalism, quality of work, and most of all the affordability of this auto repair shop. Very polite and friendly mechanics.
Quick and easy oil change, everyone there was very nice and friendly. I would definitely be returning again.
Had a door issue with my 2016 Jeep Wrangler and they fixed it fast! Didt want to pay dealership prices. Found them via google search and plan on recommending them in the future. Great work and Excellent customer service!!
Great shop. Quality work with experienced mechanics. I went into this shop after another shop in Bolingbrook quoted me $900 for a full exhaust system and the total came out to $236. I waited a day for parts and the car was done the next day. They explained what need to be done and why it costed what it did. I will definitely be coming back to this place for my future repairs and I would recommend these guys to everyone.
Sherry was extremely helpful, I was in a rush to get back on the road and she was very accommodating making sure everything was done in a timely fashion. Easy access off of the highway with great customer service! Thanks to Ron for the great speedy work. If you need brakes or an oil change this is the place for you.
Last Chance Auto Repair is the most wonderful local auto repair shop to take my cars to get repaired. Ive been using them for the last 10 years and will never go anywhere else. I never have to comback after they work on my cars, well until there due for something else. They are very friendly, honest and reasonable. They even came to rescue us when our car broke down. Instead of towing it they brought a battery and installed it on the spot!
Very sexist and unprofessional. My girlfriend went here recently to have some work done and was treated like a “hysterical women” by the owner and his son for complaining about their horrible customer service. They told her multiple times of day that they would call with a quote for the service, but missed the deadlines 2 or 3 times and treated her rudely when she called to ask for updates.Don’t take your car here if you value business that treat women with respect.
I thought my transmission was going, but the people at Last Chance said that although the symptoms sounded like trans, the mileage was too low for it to be that. They were right, the fluid was low and needed replacing but the trans was fine. They took it for a test drive, looked under the hood, did the computer thingie and talked to me about the vehicle and consulted with each other before deciding that all I needed was an overdue tune up.I was impressed with how friendly, professional and efficient the team of people at Last Chance was. I felt like I was letting my very own Dad evaluate and take care of my car just like my college days. The price was fair as well.
My family and I have been going to Last Chance for years now and refuse to go anywhere else. Sherri, Greg, Andy and the old man are generous with their knowledge and more than fair with their pricing. Totally recommend, totally going back!
Went to Last Chance Auto Repair and had my oil changed and my car looked over. the people there were so funny it made the time fly by fast! The gentlemen working on my car topped of all my fluids and rotated and filled up my tires to make sure I was good to go! I will be sticking with this business and first impressions mean a lot to people and they did an outstanding job!! Thank you Last Chance!
I took my Honda Accord to Last Chance Auto Repair for a starter repair. Even though they are in Plainfield, they are very close to Naperville just down Naper/Plainfield Rd. While repairing my starter, they found my radiator was cracked and offered to replace that too. I was charged a very fair price for labor and parts, the work was done quickly and everyone was friendly and knowledgeable. I love taking my car here for repairs and would recommend this shop to my friends and family. Thanks Last Chance!
Every experience I have had with Last Chance Auto Repair has been honest, considerate and cooperative. I cant express how I have had NO problems doing business with them. They go above and beyond and do so with the utmost concern for their customers satisfaction. I highly recommend them to anyone that asks who I trust my vehicles with.
There is no other place I would ever want to take my car to. Everyone there is nice and super funny. You can trust them they wont take advantage of no one. If been taking my car there for almost a year and they are miracle workers.
Friendly staff that are willing to help you with all of your questions. Gorgeous building, great service, outstanding car services!!!
He always gives us a great deal on work and gets our cars done fast. Recommended!
I just want to say that it has been almost six months since getting my Chevy 1500 back from Last Chance Auto Repair. My truck was burning a lot of antifreeze in the cold and kept seeing a coolant low light coming on. I was adding almost a half a gallon every week. Last chance quickly diagnosed my issue and told me the upper and lower intake manifold gaskets would need to be replaced. I had them do that work and also asked they tune up and replace any other cheap gaskets, plugs, filters etc as they were already going to be removing a big portion of my motor and I knew a tune up was due. When I got it back from them the engine sounded better, ran smoother not burning as much gas and best part of all has not burned an ounce of anti-freeze in the last 6 months. We have had some very cold days over the past few weeks and the reserve tank under the hood looks perfect!! Thanks for the good work and as always I will recommend you guys to anyone!
We brought our Lexus here for a power steering issue. They fixed it in a timely manner and were very friendly and courteous. They explained the issue with professionalism.
I cant speak to their repair services, but, based on my experience regarding towing/roadside assistance, I dont trust them. I called them for a jump when my battery was dead. The man I spoke with told me that, if the battery was completely dead and not accepting a jump from my charger, it was frozen (wed had a streak of a few below zero days), and a jump would do no good. He offered to bring a new battery the next morning. Since my battery was just over a year old, I thanked him and told him Id be better off contacting the place I bought the battery from. After that, I called another towing company that came out and jumped the battery with no problem. So that means to me that Last Chance either is incompetent or hustles their clients.
I went to this junkyard when i needed 2 control arms on 1 side. I also needed a set of tie rods. The owner quoted me 1000+. After 2 days of diagnosing which cost me 100$ anyway. Drinking on the job is a NO!!!!Customer Beware!!!!!
Poor Customer Service. After seeing the positive reviews, I stopped by for my first time. I had called ahead about installing led fog lights and the older gentleman told me to come by so he could have a look. As we talked in the garage, I showed him the instruction manual & he seemed a bit standoffish about the whole idea. He explained that since my car is new, he didnt want anything to do with the electrical wiring since it could overload my car, even though the led lights dont use much voltage anyways. He then said that I could try to do it since its that simple, but I have 0 experience with wiring. Without even going outside to see the lights, hes just like F* that, it doesnt interest me. What a joke
I would recommend this shop to anyone. Normally when i get work done on a vehicle, it costs a fortune and i walk away angry. After my transmission went out, a friend recommended last chance auto. They were the cheapest estimate out of 3 shops. At first i was skeptical since i never used them. After the job was done, it cost less than what they estimated. First time i didnt feel ripped off by a repair shop. Car runs great and i even got a discount on the tow.
Great service, found problem right away, Jason was very helpful and Corry was also very helpful. Recommend highly. My new auto repair shop near me.
I was moving in 3 days and my car was breaking down. I called them an hour before they closed. They agreed to meet me and when I got there test drive my car and diagnosed it. Even though I wasn’t able to have it fixed they were super helpful and when I was in a time crunch they were able to accommodate me in every way. I would suggest their services to anyone.
This place should be called last CHOICE auto repair. Let my terrible experience save you people from wasting your money. Inexperienced mechanics that have no idea what they’re doing. Put my timing belt on wrong after I overpaid and waited a week. Will not return here again thats for sure!! Go elsewhere !
I believe we got cheated by Last Chance. They did work and quoted $225 and then wanted $385 and claimed their receptionist made the error. After complaining they took off $50. After reviewing the bill we had paid $63 for 4 spark plugs and another $45 to install them. The mechanic claimed these were the only plugs recommended for our car. The most expensive plugs from an auto parts store are $10 each. This is not a performance car and I think the price is excessive. They were charging $27 in labor to change the air filter plus the price of the filter. I am very dissatisfied with this place, will never go back and advise you to avoid them.
There slogan auto repair in Plainfield at its finest is right on the money. My Camaro engine blew up sad to say. I was recommended by a local Naperville towing company, and to make a long story short they saved me thousands over the dealership price. Good looking out Last Chance Auto Repair.