Friendly and helpful especially for people who dont frequent the place often

Great place for a good healthy drink and wonderful coffee.

Definitely try the mango dragon fruit tea!

Always good service was okay

Always good and nice workers

Ordered a classic Starbucks coffee. While it wasnt great, it wasnt bad and the atmosphere was fantastic. There were plenty of places to sit and many different options. I chose a high top in the window area to watch the snow. The interior was clean and well maintained.

They did not honour my free refill. They have Starbucks sign outside the store, Starbucks app works there, so customer would not have a clue that this is not a regular Starbucks yet get scammed me here saying they dont do refills here. Starbucks should revoke their license or stop the app working here just like the ones at super markets. In addition, they did not understand what bold black venti coffee is, had to spend minutes explaining what I wanted, received strange glance and heard laughters after I received the coffee, very bad customer experience indeed. Would not go there again.

Literally just had the most awful experience at this Starbucks. Ordered a Grande Nitro Cold Brew, but wanted it made in a Venti cup and topped with ice (i prefer it extra chilled and slightly diluted). Was REFUSED the order because the staff thought I wanted a venti nitro, which yes you legally cannot sell because of the nitrogen content. They couldnt understand my simple request of making the nitro as a grande, and then just pouring it into a venti cup. When I told them that you actually can do this (Im a shift at a real Starbucks), they proceeded to tell me I was wrong and to either order the drink as is or GET OUT OF LINE. The poor barista who was taking my order was clearly new and trying her best, but the management staff there was very rude to me, namely an individual called Philip. When asked if I could just get a my drink and a Venti cup so I COULD POUR IT IN THE CUP I WANTED, he loudly refused my request. Not sure what happened to the Starbucks motto of satisfying every customer, but this location clearly does not follow that... and after being a loyal, daily customer to this store for 6 months now, Ill sadly be getting my Starbucks from another store.

Quick service!

I am convinced that this is the absolute worst Starbucks in the area. I once found an insect preserved INSIDE an ice cube. Gross. Drinks are never properly made and the latest fault involved them promising me a vegan cookie and then giving me kitchen sink... I had to go back to the cafe and talk to three people to get my money back. Not only am I vegan, I have a dairy allergy - the consumption of that cookie would have been dangerous. Please train your employees - it would have been much better to hear “sorry, we don’t have vegan Macadamia Oat” instead of claiming to have it and putting a kitchen sink in my bag.

This Starbucks is chronically understaffed. Physically it is a nice space, but it is poorly run for its location.

They have a somewhat limited menu but the stuff is normally good and the workers are all nice. It gets pretty busy and seating can be hard to find.

I tried ordering a flat white and the barista had no idea what I was talking about. I am a barista at another location so I tried to explain what the drink was and was told by the barista I was “a dumba**.” On top of that they wouldn’t take my partner number for a discount. Not my first experience with this... bad store

Friendly staff is respectful and the drinks are well made.

Always a good time

I visit here almost every day. The staff are very friendly and the drinks and food are always superb!

No WiFi. Store relies on Dusquesne University WiFi which is not open to public. Considering that it’s a full fledged Starbucks and not a campus cafe serving Starbucks, this is disappointing.

I am not a Starbuxks person but this one was nice. I ordered food and a brownie and tea, it hink..they all kind of run together but i think it was a nice place to sit and eat and reflect. the atmksphere and surrou dings are nice.

Its a busy place but service is fast

College Duquesne University.. very busy atmosphere but service is very on point!

Best place to work

Great service at this location

Awful Starbucks location. Im not sure if its because its a campus store or what the problem is, but drinks are never correct, lines are always slow and long, and the baristas miserable people. No thanks.

Its starbies. Its going to be good

Ya they forgot the sweeten cream in my coffee i will not be coming back to that loaction

Nice atmosphere at a college. Food and drinks are like any Starbucks.

Always great

Great for students!

Fast and convenient

This place does not open at 5:30AM....long walk for nothing.

Very good

Good coffee

No free wifi

No complaints here

Starbucks like every other Starbucks...

Meh

Kinda expensive

Meh

Work