TOMMY was/is beyond great had us in and out with great payments and gave honest tips! Explained everything from the banks to insurance. Made my experience one of a kind we joked and laughed. He didn’t beat around the bush with me either!! Make a long story short Honest and dependable. As Tommy says I don’t want to sell you this car I want to sell you all your cars! Loved him can’t wait to go back!
Great people! We were taken care of. I recommend this company to everyone. Tommy took excellent care of me.
I went in looking for a used car and Tommy and his daughter were very polite and helpful. I love my new truck I put it on the highway just to test it out and it exceeded my expectations. Thanks Tommy!!
They sold my pregnant girlfriend a truck with a rusted out frame. After the first week I decided to replace the rotors in the back only to find out the emergency breaks where non existent (just rolling around in the with no bracket to be seen to hold them in place. The break calipers where also damaged and needed to be replaced. We couldent even get new tires put on the truck due the the frame rust. We returned the truck after just 5 months just to let go of the massive debt that was accumulating after finding out all the issues the vehicle had. Theres no doubt in my mind this vehicle wouldnt pass inspection and had no right being on a lot ready for sale.
Uncle Tommy is the best !
Bought a 2011 Subaru legacy I love it
I had a really great car buying experience! Tommy sold me a beautiful Ford Explorer and got a great discount going through my own credit union for the financing. Would definitely recommend!
In spite of what some have said, I had a great experience here. I was looking for a particular Volvo and they had it in stock. I didnt deal with financing as I paid cash. Here is what sets this dealership apart... you can view the Car Fax on their website. In fact, its why I bought the Volvo from them. The car fax indicated that it had been serviced and had preventative maintenance done since new. Its true. When I took it to Volvo for an oil change, they were familiar with the vehicle. They inspected it and there were no issues. Its mechanically excellent, no rust at all, all accessories work (power windows, seats, locks, automatic climate control, sunroof, everything). It was exactly as described on their website. Very easy people to deal with and for folks worried about reliability, but the extended warranty for peace of mind.
This place is an absolute JOKE!!! They sold me a 2004 Toyota highlander that stopped working after 2 months. While in the shop to get fixed they found that the frame was completely rusted out and the gas tank was about to fall off. I cant believe they sold me a car for myself and kids that could have killed us! I will never go back or suggest anyone to buy a vehicle here. Due to this my family and I have lost out on thousands of dollars! Please be smart and stay far away from these con artists!!!
Well i was hurting for a car. A couple of people told me about this place so when i went there cant remember his name but he said i got a car for you but its in NY right now. So the next day i went down filling out the paperwork no test drive just gave me the keys. Then the problem start f@$! That place trust me
I want to let everyone know that Used Car World on W. Liberty Avenue is the first car sales that treated me with patience and respect. It wasnt like other car sales places at all! If you need a car, please speak with Tommy or Dom. This is the second car that was sold to me by them. They have a passion in what they do while helping you get the best deal. I know it sounds like malarkey, but these guys are the REAL DEAL!!!! I would also like to say that Sammy is the backbone for those guys, lol. Her patience and expertise is paramount to them. I just know that all of them treated my and my family as if we were part of their family. I dont have the best credit, and we drove off the lot with a 2013 Dodge Journey with very little down along with financing!!! Who does that! It was insane!!!! I am very grateful to have them in my in my pocket because I KNOW that they valued me as a customer seeking the best deal. CHECK THEM OUT BEFORE YOU GO ANYWHERE ELSE.
I bought a nice chevy malibu from Ron. He was very nice and patient with me since I had to run home and grab some papers in order to get financed. I went to a few other dealers that werent as helpful before coming here. Would definitely recommend.
Absolute worst experience ever. They didnt let me test drive the car. Didnt tell me what was wrong with the car. Every time I try to call them they ignore me. They lied to the bank about my down payment they said there wasnt any issue! The car has a valid inspection sticker on it..... Which it should not. I know where they get there inspections done and I will be contacting DOT to get the inspectors license revoked. Do not come here! I owe $8,000 for a car thats not safe and wont pass inspection!
I Recently bought an F-150 here. The truck is really nice. My credit wasnt very good and Tommy, my new car buddy, got me financed very quickly. As we were test driving it,we noticed the windshield had a small crack. They arranged to have it replaced in my driveway the next morning. Good people, good place to get a vehicle...check them out..they have lot full of nice vehicles. Nice selection.
I bought a 2007 Mercedes ML-350 from Bob at this dealership and am very happy with my vehicle and my overall experience buying a car from this dealership. Everything went very smoothly because Bob was easy to communicate with, not pushy, and very relaxed. He also has many years of experience in the car business and is very knowledgeable. Most importantly I got a beautiful SUV at a great price. I shopped around elsewhere and no-one could beat the price I got from this dealership. I will come back here for my future purchases and have recommended them to family and friends.
Just purchased a Subaru Legacy GT; I had an excellent buying experience. Bull, the salesman was very helpful and had good communication back and forth; he also took the time with us and explained things very well. Bob the owner was very helpful as well, and was great to do business with. I would reccomend buying a car here. Great prices, low miles. Excellent people to deal with. I am definitely going to be a repeat customer. Thanks.
I bought a beautiful 2012 Mazda 6 with very low miles from this dealership and I am very happy with the car I got and the way I was treated. I got an excellent deal on the vehicle. I am an educated consumer, shopped around for a while before I found this deal on the internet, and no other dealership I looked at came close to the deal I got at Used Car World. The person I dealt with, Bob, has over 45 years of experience in the car business and was very professional and courteous. I recommend this dealership to anyone looking for a used car. I hate car shopping, but they made it easy. They have nice vehicles that are serviced and inspected, their deals are unbeatable, and they treated me really well. I highly recommend them.
Soon As we pulled of the lot a engine light came on we couldn’t even make it to the gas station down the street from there lot it was supposed to be a reliable car but broke down the first day😏 so the people tell me what you think after you gave this man 2500 just telling the people spend your money wisely 🧐 I have paper wrk I kept from everything for the people that’s the next episode 😳 there reviews tell it all if you read them all there’s more bad then good😔
Great place to buy a car! The sales team are very professional and the prices are very responsible! They have a good variety of vehicles to choose from and can get you driving on any budget.
On May 20th 2014 I brought a 2008 Jeep Compass and I Love It!!!!! The Place is so professional and they helped me with a lot and any questions I asked they was able to answer. And Bob made sure I was able to get the vehicle I wanted at a low price.... So If you wanted a Great Used Car Thats Affordable I would Recommend Used Car World Of West Liberty.
From the time I got there to purchase my truck to the time I left the sales people were very high skilled and knew what they were doing took of me and got me out the door very happy with the service thanks guys
Bought an overpriced used car and the E brake was broke which the owner agreed to fix. Then 2 weeks later I replaced the starter. 3 weeks later the tires almost fell off bad lugnut screws had to have those fixed, now today the drivers side window won’t go up. Car was inspected June 2019, bought it July 2019 and here I am another repair. What a joke!! I have bought many used cars and never had an issue until I bought from used car world. Never again lesson learned and from someone I knew. Unreal.. normally i have vehicles inspected first but I trusted the wrong person and paying the price. My time my money and inconvenience is all lost. They don’t return calls, fast talkers and once they have your money goodbye! They’re done with you. 👎
By far the best service Ive seen in a long time. Im a single mother with 2 children and was having a really hard time getting help with financing. These guys really went above and beyond to help me and now Im getting myself and children where we need to be in my 2006 Honda Accord all thanks to these guys. I will be forever grateful and truly recommend you check out these guys first. You wont regret it. Thank you for all for everything you done it really is nice to see that there is still good ppl out there willing to help.
Very Excellent service!!!!
I bought a Jeep from here a little over two years ago. A week after buying it I had to dump almost $1,000 into it to replace the spark plugs, get a new catalytic converter, and to replace the emergency break that actually broke off into the car, and repair the latch on the back hatch because it wouldn’t stay closed, and get it inspected. A few months later the transmission needed replaced. It seems every two months something else goes wrong. I’ve put over $6,000 of work into the car that I’m still paying off.I’m giving three stars because they were very nice and were able to get me into a car, even with my bad credit. If you do buy from here I would suggest to bring someone knowledgeable who can see possible issues with whatever car you plan on buying.
This place is awesome. Got a good car at a good price the owner is a class act . Honest and willing to work with you.
I gave ron a down payment to hold a car that i was going to get for my daughter but the car was going to be to high maintenance so we decided not to get it.he saying i cant get my money back and i didnt even sign no paper work. He think i would of gave him money if i knew i wouldnt get it back. THERE TAKING POEPLES MONEY
I would like to say most of the people on here have had a positive experience. I myself am looking at purchasing a truck from here. The people that are complaining need to understand a few things 1. Your buying a used car. 2 Its man made and at some point something is going to break. 3. Cars require maintenance you cant get expect to get in it and drive it not change or check fluids and expect it not to break or have issues. I have had a good experience so far Bull has been very kind and helpful to me. This dealership goes our of its way to help people. Check Them out!!!!!!
My son bought his first car from here, and low and behold it turned out to be a terrible choice. The car began to overheat no more than 2 days after taking it home. We had to spend money for a diagnosis, to find out they thought he needed a water pump or thermostat. No more than 6 months later it started to overheat again, after several diagnoses it turns out he has coolant getting in to the oil and will need serious repair work. It has been exactly 1 year since he bought the car and he can no longer drive the car. After paying 6500 straight cash...hes just sol.... I do not recommend getting a car here. Not to mention customer service wasnt that great.
I was having trouble getting financed at other car lots, but Bob and Tommy were able to get me into a car no problem. They went above and beyond to help me even with little money down. I would definitely recommend them to anyone looking for their next car.
They sold us a vehicle on april 23, within the first 48 hours the car had to be towed on 2 different occasions for overheating and breaking down. There are also many issues wrong with the vehicle that should have never let it pass inspection and they pretty much slapped a sticker on it just to push the car off the lot. Now it is sitting broken down still because the warranty they sold us or tommy and the dealership wont help us with the repairs to get it moving. It needs over $1500 in repairs just to make it driveable. Beware, they are scammers that take peoples money and dont care about what they purchase and resell. Crazy how every time i call to discuss this broken down vehicle tommy is either not in or he will pick up and hang up on me.
So a friend of mine sent me to this place to talk to nate. I was in an emergency situation and nate helped me extremely. He was completely empathetic of my situation and told me he would do his best. He came loaded with information and set up everything for me. Nate is not only good at his job but he is also a very good human being. Highly recommend this to any and all
I Bought A Car From Here And It Was Excellent Good Place For A Car Family Always Bought Cars And Had No Promblems Thanks Again Used Car World
I promise you you will not regret it let me make you a great deal on a great quality used vehicles come in ask for Chuck and I will make it happen
I recently purchased a 2005 Suzuki XL7 from them. The sales men were very curtious, helping, and knowledgable. This was my first car I had ever bought so they made it a great experience for me. So far, I am very much satisfied with the car and am happy I decided to come here.
Rust Heaven. Dont waste your time here if you need a car fast they will get it done but over price it to you and it wont even pass inspection due to tons of rust. I bought a 2005 dodge Dakota and it failed inspection due to frame rust they deemed it unsafe due to the fact that if I get in an accident it will crumble and proved no protection and the brake lines were also rusted out. I am gonna let you know do a very very through inspection to the vehicle before you buy it because if you call they will say its your fault and it must have rusted out over the winter.
Everyone there is great excellent service and they work with you highly recommend
Nate is great. Quick and easy process amazing service.
I had a great experience here .My credit wasnt the best and they found a way to get me in a truck when others couldnt. Theyre very professional, and would recommend them to anyone.
WARNING: DONT BUY FROM THIS PLACE IF YOU WANT A SAFE CAR: I bought a 1997 Lincoln town car 9months ago and was told the car has NO problems! When the car was due for inspection, I was told the car shouldnt been sold to me because of the lower control arm mount frame has a BIG ROTTED HOLE and dangerous to drive because if I hit a BIG POT HOLE the whole right side of the car wheel could fall off, NOW THAT IS SCARY. The rear spring perch on the rear axle is ROTTED too. They sold me a VERY DANGEROUS CAR that shouldnt be on the road! I gave CAR WORLD a phone call and I was told they would call me back, but they didnt, so my next step is calling my lawyer!EDIT: THE OWNER IS VERY RUDE AND HE DONT CARE ABOUT HIS CUSTOMERS, SO DONT BOTHER WITH THIS PLACE UNLESS YOU BRING A MECHANIC WITH YOU!!!!!!!!!!!!!!!!!!!!!!
They really work with you to get you into a car.they are friendly and helped me get into a great car that i could afford despite my bad credit.
The staff at Used car world W. Liberty Ave very helpful and they help with all credit types
Very good service here. Dependable cars at a good price
Purchased a 2002 Cavalier this June. Very pleseant experience awesome customer service. 10/10 would recommend to anyone in search of a reasonable, CLEAN used vehicle to come here first. Dont waste your time anywhere else.
THEY SELL CARS THAT WILL KILL YOUSold me a chevy trailblazer with damaged frame and a ton of other problems. It ended up costing me several hundred in repairs 6 months in, and after another 2 months the brakes seized and combined with all the other problems I had to scrap it. $7000 in 8 months... My fault for not taking it to a mechanic before I bought it, but this thing could have killed me.
I have very bad credit and badly needed a reliable and affordable used car since my other one was on its last legs. I tried getting financed at several other new car dealerships that promise that they finance anyone but either they couldnt get me financed, or the amount they wanted to charge me for a decent car was way too high. I saw an ad for this car lot on the internet and submitted an online credit application. I got a call from Bob telling me that he could get me approved for several nice cars, and that he could offer me something on trade-in for my old car. I went in to see him and he showed me a beautiful Nissan Altima. The price was really good and Bob was able to get me financed with a lender that is allowing me to rebuild my credit. I was able to get a warranty and still keep my down-payment and payments affordable. I would recommend this dealership to anyone. Bob was very experienced and was knowledgeable and was honest and straightforward to deal with. The Altima I bought was newly serviced and inspected and has been a great car. These guys are a great place to buy a used car. They have nice vehicles and specialize in financing people who have really bad credit.
Dont buy a vehicle from this joke of a place. I called about doing financing and I asked roughly how much the car would cost a month and the guy said I dont know, come down and fill out an application ok? And then he hung up. In the rudest way. Terrible customer service. A straight joke.
Drove 2 hrs in poring down rain just to be told I needed 5k down when the vehicle costed 7k.had done all the approval financing before hand told bull I had 2k to put down no problem your approved he said.NOT THE CASE VERY UNPROFESSIONAL DO NOT TRUST THIS PLACE
Great staff and affordable quality cars
I got my first Ford Escape 05 here in 2013 never had any issues, the sales man was wonderful his name was either Dan or Anothony . I had no problems with my vehicle 👍 Its 2016 I come back for another vehicle which is a 2011 Jeep Liberty I got May 26,2016 I only had the car for bout a month & a couple days & already had to replace the water pump because it had a leak . I called used car world they sid there was nothing they can do about it & hung up 2 weeks ago my boyfriend bought a 2005 Cadillac CTS and they didnt even bother to put gas in it before letting me leave off the lot they kept the car on damn near E I dealt with Bull for my jeep & Tommy for the Cadillac ok salesmans but need to improve I am not happy that I already had to get a new water pump for my truck being that I just got it in May 👎
DO NOT BUY HERE!!! i purchased my vehicle almost 4 months ago and Ive had nothing but problems since day one! Two days after purchasing my car the windows stoped rolling up and down, the steering wheel is hard to turn, and now it cuts off. I brought the issues to their attention a week after the purchase and they did nothing to help. This is the worst experience Ive had while buying a vehicle. And I still havent received a copy of my warranty! Save your time and money and go somewhere else.
Positive atmosphere and friendly sales people.
Please make sure you have cash. Or youll be paying $2-3k more.
Do not deal with them they are a rip off tried to sell me a car and when i told them about some thing wrong with it the sales person told me he not worried about the all they are worried about if the car runs.
Dont buy from them. They are the most unprofessional people I have ever met.
Experienced bate and switch.
I called to get some information and the guy who answered the phone was very rude. I was in mid sentence and he hung up on me. I will not be taking my money to this place.
The salesperson initially delivered the car I purchased without any gas. They called me back and apologized and filed my gas tank.
Tommy is awesome!
Save your money and dont buy here! Your car wont pass inspection unless you spend thousands of dollars.
Everyone that’s works here is very rude .
All they want is their money and will try to get you to take out a loan regardless of what you say and I saw a lady that just got a car there and it had almost immediately had something fall off
Horrible bad service
Go see Tommy D !!!!
Happy