I was a First Time customer here and these guys are SUPER Professional, HONEST, friendly & reliable. I am very grateful I found these mechanics and I will be a returning client. Shout out to Ryan & Keith for all your help with my Cadillac! Thank you guys so much! She is running great and I couldnt be happier!!!
These guys have the state inspection scam down. My turn signals were yellow but not yellow enough? Probably exaggerated a few other things too. Stated price for inspection $25 but then charged $170 for visually diagnosing an AC leak I told them about and waited to call me back until right at closing even though they had the vehicle all day - bottom line - you can do better.
Had a wonderful experience with winterizing my car. The staff is expert, friendly, and honest.
Honest, up front, and knowledgeable. Bonus points for still servicing Saabs. What more can you want from an automotive repair shop. Pleasant experience with both Chuck and Brett.
These guys are great. Super transparent and upfront about costs. Great quality service and very thorough!
Good service, terrible manners. They do good work here. However, whoever answers the phone and the Statler and Waldorf type characters manning the desk sure make you feel as though youre an inconvenience. Overall, not particularly noteworthy other than convenience.
This was my first time using this business and I will be back. The staff was professional and knowledgeable and handled business well. I appreciate those who do their job and do it well!
Friendly, efficient, thoughtful, and professional. Came in for an oil change and they took care of everything (fluids top offs, belt checks, etc) quickly, smoothly, affordably ($67), and same day! (In by 9, out by 3 — on the Friday before Labor Day!) No need to bring my car anywhere else!
I have been coming here for a couple of years. They are always thorough and on time. Their communication and explanations of services have made me a returning customer. Recently, Brett, one of their mechanics, worked on my car. He took the time to explain some of the issues and also ease some of my concerns without brushing me off. I highly recommend their services to anyone in the area.
Ive been a customer of Chuck and his crew for more than 30 yrs because Ive never been disappointed by the quality of work, the reasonable pricing, and the way they make sure my car is always safe to drive. I believe theres a kind of mutual loyalty between us, and Im very appreciative of their always kind treatment of me and my car!
Honest and professional staff. Great prices. I would send my Grandma here for car service if she had one.
My first impression of the place was just how great the staff seemed. They were super helpful over the phone and that only continued in person. Super friendly and they explain everything well if you ask. The location is easily accessible and really clean inside. The service is also really fair and both times Ive taken my car here have been wonderful experiences. Very quick, very professional, and very good quality work.
Called for price quote. Did not want me to wait while they gave me a ballpark figure. I offered that they could text message me or I can call them back after work. When I call back 3 hours later Bob hung up. I apologized for the technical issue he advised me on me when I asked him the status of the price quote!! Bob told me they were not interested in any new business. Ask me I intentionally hung up on you!! Guess he did not my kind of people??
Fantastic communication, honest, fair. Cant say enough on the positive side
Ryan, Brett, and technicians are really professional. They will tell you which part of your car needs maintenance. They take care of my BMW very well.
I had to get a large amount of work done on the brakes on my car unexpectedly this week, which is a stressful thing to deal with, but the team here made it as painless as it could be. I brought the car in and they took a look right away. Brett was very kind and explained everything to me clearly, and they had everything fixed in 24 hours. I always feel like my car is in good hands here--they are professional and straightforward. Would highly recommend!
Gotten inspection/oil change and tires here.I have appreciated the service turn around and pricing of my needs !
I have been coming here for about a year now. They are always professional, nice, and ready to explain anything you might ask. Reasonable prices and quick service. My VW is very well taken care of at BBA
I really like the folks at Baum. They are not the cheapest but in my experience they will find alternatives to OEM parts and are honest about the difference. Every car Ive brought here leaves better than it went in. In the most recent case, we had a wheel that made a constant speed dependent grinding sound. They took three test rides and could not duplicate. They did an inspection and saw nothing wrong. Since they were going to charge me a visit fee, they went ahead and greased some wheel components. But despite the fact they they didnt find anything, my wife and I both agree that the the scratching sound and some other creaks are gone. I think their technician, each of whom the front desk folks (especially Ryan) are supremely confident in, must have done something right.
I always take my care to BBA for work. They consistently leave me pleased by the ease of service, straightforward communication, and friendly service. I never feel like Im getting duped in any way. And after my most recent visit, I got a free 3 month subscription to Sirius XM radio! All about those perks, baby
Nickel and dime for multiple things after one year rarely driven. Its an old car...second opinion for sure
Excellent and professional no job to big or to small they y had my truck fixed immediately at a fair price and they are honest and up front with any issues HIGHLY-QUALIFIED HIGHLY RECOMMEND!!!!
I was on the hunt for a new mechanic, and some friends suggested this place. Im so happy I went there! I have never had a more professional automotive/mechanic experience. From scheduling, to repair explanations, and pick up, this place was great. For the first time, I left a mechanic feeling respected, knowing I received quality work with a thorough explanation, and paid an appropriate and fair price. As soon as I hit the road with my car, I could tell she was driving better and BBA had found the issue and repaired for a FRACTION of the cost vs. my previous mechanic who gave a much pricier diagnosis. ($130 vs $1300). Ill go back for any inspections or repairs I have in the future! If you are looking for a place to give you a sense of peace and avoid feeling like you were snowballed, this is totally the place for you.
I always have a great experience at Baum Boulevard Automotive. They care about their work and wont try to cheat you into buying something you dont need. Ive entrusted my cars to them for several years now and theyve never let me down.
So, Im gonna be honest... IF YOURE A WOMAN, NOT CAR SMART, GO HERE... Ryan, is my guy right now... He not only explained in FULL DETAIL, but he answered questions while making it easy to understand the problem.. A dealership almost robbed me... SERIOUSLY... Ryan, gave me a reasonable price while proving TOP NOTCH SERVICE... Yes, hes super cool... Go there to get your second opinion.... I did and it was worth it... Thanks Ryan..
Polite and courteous shop that is clean and organized. Quick turnaround and astute mechanics.
Unfortunately, like so many others before me- many of whom seem to be women- I took my car in for annual inspection and was told my car needed repairs it does not. I was quoted close to 900$ for new brakes and rotors in the front (definitely needed them), and a right front lower control arm replacement. I called around to get a second opinion and took it to someone honest the next day, and my total was less than 300$. Didn’t need a control arm at all. Even with the control arm at this other shop, it would’ve been 600$. Watch out if you’re not a man and choose to take your business here!I wouldn’t have posted this review, but am particularly irritated by an interaction I had with one of the dudes up front. I was searching for my registration and the guy goes “oh no, sweetheart- that’s not your registration, that’s your title”. Yeah... I’m aware it’s the title to my car... I bought it with my own money. And don’t ever call me ‘sweetheart’. Maybe you’ll think twice about the way you speak to people in the future.
Nice auto shop with friendly staff. I trust their recommendations and it’s clear they don’t try to overcharge you or recommend stuff you don’t need. Highly recommend.
Friendly staff who I felt were honest about my problems and never once tried to upsell me or convince me other items needed to be replaced or repaired. I definitely plan to use this shop in the future for any needed car repairs and preventative maintenance.
Clean and helpful. Staff very courteous
Decided to take a chance on Baum Boulevard Automotive when my car stranded me at work. They were very accommodating and communicative throughout the whole repair process and were able to get my car’s battery replaced, inspected, oil changed, wipers done, and back brake light fixed and ready to go within two days — and for a super reasonable price. Don’t bother going to Pep Boys next door where they will try and upcharge you on everything — definitely choose Baum Boulevard! Thanks Ryan!
You gentlemen are the best! Thank you for rescuing me last week from my flat tire in the West Penn Parking garage. Andy was so gracious to drop what he was otherwise supposed to be doing in order to dodge over to the garage, portable air tank in tow. Ryan was amazing about keeping me informed as to the repair progress, car pick up, and schooling on tire replacement procedures. For anyone with a car who may be reading this review, do yourself a favor and take your sweet ride to Baum Boulevard Automotive. Best referral my dear friend Jim ever gave me!
I am always very satisfied with the vehicle service and the customer service and the personal customer service!!
Excellent customers service by Ryan, with complete apprehension of issues and ways to resolve them. Resourcefulness and sufficiently efficient approach. High quality service of the crew. Highly recommended! George Kaliada
Very kind and professional. My familys been coming here for years and have always appreciated the service.
Baum Boulevard is reliable and fairly priced for their quality and attention to details. I have two 2009 cars with very low mileage so dealers are more interested in selling me a new car than maintaining these. Other than the odd warranty repair (takata air bag recall) and a somewhat complicated themostat repair on the Audi, Baum Blvd has been keeping these inspected, safe, and on the road for the last 5 years. They are also a preferred Tire Rack installer, so that you can get your tires drop shipped to Baum Blvd directly. They even helped me get a warranty road hazard RMA set up when one of my tires failed after only 6 months. They are busy and are good about honoring scheduled and getting the work done on time. They have a nice lobby waiting area if you need to wait a bit.
They also fixed the leak in my tire that I forgot to mention initially
My trunk latch unexpectedly broke the night before our house closing/move. I took the car in there at 7:00am the next day and asked if somehow they could fit me in and take a look. They got it working again, after the part I needed was not in stock anywhere. They called me right away and explained the situation and let me know they got it working for now and explained how much it would cost to repair in the future whenever it stops working again. Everyone was very nice and professional. I cannot thank them enough!
I ran over a nail. I called and they got me in immediately and fixed it in an hour. They also checked all my other tires for me. Extremely nice ans amazing customer service. Would 10/10 recommend!
From the first phone call to when I picked my Subaru up after inspection - Ryan and Baum Boulevard Automotive handled everything very professionally. I really appreciate knowing there is an honest car repair / inspection center in my neighborhood. So glad I listened to other good reviews and gave this place a try.
For a car place, they communicate with their customers very well. i have only had an inspection and minor work done but they are always quick and clean.
I have been using Baum Boulevard exclusively for ~5 years now, and they consistently provide excellent, timely and fair service.
They are very meticulous in their diagnosis, and seem to be a fair price for the services as well. Cannot complain, highly dependable!
Took my car in at noon for a check engine light that came on. Ryan said he would have someone look at it to see what was going on. They would try to have an answer by the end of the day.To my surprise they did contact me by the end of the day with what was wrong with my car. It was to my surprise because NO OTHER SHOP in the area has EVER gotten back to me that quickly.The person who would be working on my car let me know the reason for the check engine light, and fully explained to me what all of it meant without degrading me because Im a woman. A very nice change in the Pittsburgh area. He said they would be able to get the part the next day and should have it fixed by the end of that day, baring any problems.Brett called once the vehicle was done, it was pretty late in the day and honestly I was worried about getting there before they closed. He told me that if I was unable to get there before they closed to give them a call. They have an entire pick up procedure for after hours. AMAZING!!!When I got to the shop and was checking out, Brett went over everything again that they had fixed and why they had fixed what they had fixed.Needless to say, I was HIGHLY IMPRESSED with the level of service I received from this shop. It was remarkably clean, the men I spoke to were perfect gentlemen. They made sure I understood everything that was going on with my car. They gave me a very fair and honest price. And the service was remarkably fast especially considering the amount of work that needed done.I will be back for some additional work I need to have done.
Great service. Would recommend!
Editing my original review. I just called in to get a quote on a clutch replacement for my personal vehicle(I previously relied on them for corporate vehicle servicing, and I will now be reconsidering that.) and they could not even give me a book time without having me pay to get my vehicle on a lift. I know that they cannot give an accurate end price without seeing the car, but every good mechanic I have ever worked with has been able to provide me a very basic initial idea of what a clutch replacement would cost according to book time. The fact that the person I spoke to refused to even say without any problems, book time is xx hours at $xxx an hour has me very disappointed from the quality of service I used to get here.
Used them for state emissions inspection. Very friendly and immensely helpful. Will definitely recommend to friends!
I called in to make an appointment for an oil change today. Ryan answered my phone and try to look for my record( I have been to that place before). A moment later, he told me they can NOT do the oil change for me. The reason is they had a BAD record with me. I am very surprised and wonder what kind of bad record I have with them. Ryan could not provide any detail when I ask him. He also said that his company has policy to not to serve individuals who has BAD record.I couldn’t think of anything I did was BAD from my last visit . The only thing I could think of was I didn’t buy tires from them last time. I bought two tires from Walmart and have them changed for me. That could possibly made that BAD record since they didn’t make much money on me?Is it even lawful for Any company to reject a customer with a “BAD record” without any further details and a clear explanation about their policy?Anyway, I am very happy to be a Good customer for other companies.I mostly give 5 star reviews, This is the second 1 star review I wrote for 10 years. I hope my experience help you!
Absolutely do not bother giving this place your business. I went here in January to get my car through state inspection and emissions testing. I am new to PA and this is my first car, so I was already very anxious and wary of dropping it off to just anyone. This place was very near to my job, though, so I decided to give them a try for the sake of convenience. It was absolutely not worth it. The car passed emissions just fine, but after about four-five hours of waiting to hear back about my safety inspection they finally called and gave me a laundry list of things that were wrong with the car. The mechanic even - politely - suggested I get a new car!!!! They were suggesting that it needed about $2000 worth of repairs. I had just gotten this car from a dealer about six months prior for $5000, so you can imagine how distraught I was hearing this information. After talking to friends and family (and extensive research of the issues they claimed I had online), I decided to take the car somewhere else, and Im so glad I did! I ended up only spending $1000 total AND several of the issues they failed me for on the inspection were not even considered things that could fail a car! I definitely feel that they were just trying to soak up as much money as they could from me. They are all fast talkers and they may sound nice, but they are really just trying to squeeze as much money from you as possible. I would never recommend this place to anyone, and have actually been recommending people NOT to go there since.
Convenient and professional service.
Excellent service !!! Excellent dealership can’t say enough great things about Baum Automotive 👍🏻
Everything went as it should
Highly recommend!!The place is clean (for a garage!)!The guys have all been really friendly and accommodating to me.Twice they were able to get my car in for repairs very quickly.I feel they are reasonable and fair.Not only have the made recommendations for my safety, but the owner has arranged a ride for me to get to work nearby!I’m thankful to find an honest garage to work with!
Baum Blvd Auto always does a great job with my familys cars. Been a loyal customer for 15 years.
Good experience, good customer service. Answers questions and are very helpful. Best by far - very honest and trustworthy.
I like this place as someone who does most of his own repairs. I can take it in for an inspection and they tell me the easy fixes i can do myself to save money. Normal to good prices for the limited work I had done there. Great people. Dog friendly lobby.
Come here if youre rich or got money to burn. Almost the same price as the dealership! Which is shocking to me... They cant actually compare to the dealership in service and parts.... They are nice, but their prices for repairs are some of the highest in the area for an independent service shop
I appreciated the rapid turnaround in the warranty replacement of my alternator. Thank you.
I have been taking my cars to Baum Boulevard for about 16 years. They are always prompt, thorough, and the prices are reasonable.
We had an excellent experience at Baum Blvd, they were able to see our car right away and diagnose the problem and fixed it. All in the same day. The staff were very polite and explained with detail what they did and why. We will be taking our Subaru there for anything we need from now on. So impressed with the service!!
This team has worked honestly, and quite responsibly with us to keep our aging vehicle running. They were mindful of the costs of the repairs needed, and would touch base frequently when larger issues appeared. We trust them completely, and appreciate their thorough analysis and thoughtful consideration of our options. Thank you!
I have been trusting this shop with my vehicle for several years and for good reason. I always come away with a positive customer-focused experience. As a woman in particular, I appreciate being spoken to in a sincere manner about the care and maintenance of my vehicle. Dealing with BBA is fair, dedicated, prompt, hassle-free service.
Our family was traveling and had a major issue with our truck. We were only in Pittsburgh for a couple of days and Baum Boulevard Automotive went above and beyond to make sure our truck was ready for us to go back home on schedule. Their staff was very friendly, professional and accommodating.
Excellent customer service. Fair pricing
Took my SUV to get braklights fix they fix that before I could my car fix they said I needed a tirsd rod fix so I got that done so I pick the car up and drove for half a day then my car started hasting so I called to let them kinda funny you take car to get fix somewhere an it starts running worst than whenu took it to them something not right with these I am reporting them to triple a an the better business bureau they look professional but scam artists just me Im good person stay far away from this place there snakes
Nathan and Brett were quick and efficient about putting four new tires on my car. Out of any mechanic Ive ever gone to, these guys have been the most straightforward with prices and diagnostics. I told them Id rather have some of the other work done by my friend, but they found a bunch of things wrong with my car, and provided me with a list anyway. Good Guys, and Great service. I will be recommending them to everyone. Plus they have coffee there in their shop, and it was hot and delicious.
Great job as always. Quick turnaround (less than 1 day) on oil change and back break light service. Affordable and excellent customer service.
I purchased a used car back in September and got work done at this shop. They were extremely accommodating and honest. I live in Colorado and was having issues with my brakes. Ryan was nice enough to talk to several mechanics out here about what work was done and helped me figure out what steps I should take next. I really appreciate all of their help, if only this shop was in Colorado! Thanks so much.
I took my car to be inspected here last week. they inspected my car last year without a problem and I had no issue with the interaction with them then. this year, they failed my car saying the tires stuck out beyond the body of the car and that was not compliant with inspection criteria. these are not the original tires but are the tires that they passed on inspection last year. when questioned, they were adamant that these tires were too wide I needed to replace all 4 tires. the original tires on the car are the same width as the current tires. my tire guy laughed when I explained what had happened. I looked up the regs, the treads have to be under the fenders. mine are. the car is compliant as is. I went back the next day and was treated so rudely it was stunning. I suggested we look up the regulation. I was not confrontation with them so I stunned at their incredibly dismissive tone. I was told the tires cant stick out beyond the body of the car, period. so I pulled up the regulation and read it to them. they looked at the car and passed it. no apology, just incredible dismissive attitude. They are a high volume inspection station...and they dont know the regulations and they arent interested in reading them. Do not take your car there.
Work and price are good. Nice people. Work done in timely way.
They always do a great job and they get it done when they say they will...
Baum Boulevard Automotive is a little expensive- but you get what you pay for! The technicians at this shop are highly trained and knowledgeable. I would recommend them for anyone who is looking for quality work and recognizes that sometimes this costs a little more. These guys are professionals and dont appear to be out to cheat anyone.I had recently used this repair shop several times for suspension issue diagnostics (that took another local shop 3 weeks to determine they needed to bring in a specialist to reset to brain). Each time I took my older high mileage vehicle in, they were able to quickly and definitively identify the problem, as well as several other issues requiring attention. They provided me with proof that damage was caused at the previous shop and that an OEM part was defective. Furthermore, they gave me clear and specific recommendations as to how to proceed.The only complaint that I have is that they will only install genuine (Volvo in my case) parts due to their BOSCH certification. This can get expensive quickly, especially for European makes. This shop is going to maintain your vehicle using only the highest quality parts and to factory specifications. If you plan on keeping your car, it is well worth the investment. If you are just looking for someone to slap inspection stickers on your poorly maintained car, this is not the place for you! These guys know cars and they will recognize everything that makes your car unsafe for the road.
After trying out a few other places when I moved to Pittsburgh, Ive been using Baum Blvd. Automotive for the past four years. They are dependable and efficient. Their staff is serious about ensuring that your car stays in great shape and prices are always reasonable.
I had one more reason to justify my trust in this business recently. This time it was one of those the car is making noise, can you fix it? No mechanic likes to hear something this vague, but there was really little else to go on this time. The pros at Baum Blvd. Automotive quickly and confidently diagnosed the issue and got it fixed without breaking the bank. Thanks!
I been using this place for years. They are very good, honest Im never disappointed when my car is services there.
We LOVE this place. Me and my husband have been customers here for years. Well my car went down Sunday 1st issue with this car. Had it towed in. By Monday they were busy with my car. A replacement part was giving them issues. The replaced it 3xs until it was right. They refuse to give me my car with a bad part. They are honest,trustworthy,knowledgeable and do great work. I refuse to take my cars anywhere else. ...Mrs.M Chaney
I cant praise this place enough! They are the most professional group Ive ever come across in the automotive world. They took care of my daughters car in one day knowing that she needed to get back to CO as soon as possible! They were honest, expedient, and clearly explained all the repairs that needed to be done. I would recommend them and have already told my friends of our very, very positive experience! Thank you!
Always satisfied, even in this case when our poor old Prius did not pass inspection. Keith had it put back up on the rack to take photos so we could understand exactly what we need to have done at the body shop. This illustrates one of the strengths of Baum, communication
A potentially bad situation turned painless by a competent, professional facility with an excellent staff. I have been in the auto service industry for over 30 years as a career automotive technician and have owned my own shop for the last 22 years. When my daughter called from college with the dreaded message the car broke dad, I quickly began looking at local places to take care of the issue. To be fair, the bar hasnt been set very high in this industry, and finding professional, qualified repair shops is tougher than simply scrolling through Yelp. I decided to give these guys a shot as they are local to my daughter and have good reviews. I can honestly say, as a true insider that this facility as well as their staff went significantly above and beyond in helping us correct the issue with her vehicle. They were fast, proficient, and the pricing was beyond fair. I would HIGHLY recommend this company to anyone looking to have their vehicle serviced. In a world where everyone claims to offer excellent customer service, companies like this take it beyond the actual words and actually provide it. Thank you Baum Boulevard Automotive!!
I had ordered tires online and had them shipped to Baum Boulevard Automotive. My initial experience was positive. They got me in promptly, installed my tires, changed filters (which I knew was needed), and claimed I needed an alignment done. I didnt notice my car was out of alignment, but I agreed to let them do it just in case. After I picked up the car, I immediately noticed it was pulling to the right (something it didnt do before). I called and informed the service rep of the issue. The way he spoke to me over the phone was outrageous. He repeatedly cut me off and made it clear he didnt want to take the time to make sure their work was done properly. After the conversation ended, I made the decision never to return. Im certain they would try to swindle more money out of me for an unnecessary repair. Stay away from this place!
Very Professional and excellent at what they do. Also very friendly
Ryan went above and beyond to get our sons car towed from Latrobe back to Baum Automotive in Pittsburgh. His dedication to his customers is second to none. He is undoubtedly the best Service Technician in Pittsburgh.
Excellent incredibly professional !!! I cannot say enough good things about this place!
Very accommodating. Efficient. I have received nothing but great service and would recommend to anyone looking for a mechanic.
Im writing this review to combat some of the 1 star reviews recently. Ive been taking my company car to Baum for several months and my experience has been very positive. All the work has been done in a timely fashion, and Ive not had any issues of any sort.I will continue to take my vehicle here and recommend Baum to anyone
Not sure where these negative reviews are coming from but in 12 years we have never had anything but exceptionally positive experiences with Baum Blvd Automotive. Chuck, the owner, is great and has gone out of his way on numerous occasions to accommodate our needs and schedule. I have full faith in the skill and honesty of the folks at Baum Blvd. Many is the time (we have older cars) that they have said to us: well, you could replace this now; but you dont need to...ans given your cars age, you really dont need to. Highly recommended!
This year as a new resident, I took my car to Baum Blvd Automotive for my annual inspections. Upon inspection, I was told that I would need to replace all four tires for dry rot (which was surprising since my tires looked normal to me) and that it would be a ridiculous amount of money. Given the news, I figured it wouldnt hurt to get a second opinion.I go to another local car shop for a second opinion and was told that my tires were fine... What?? Interestingly, they said theyve worked with Michelin tires (which I own) for a long time and know that they prematurely show signs of dry rotting. Even though my tires had some really minor spots, they said Id be fine AT LEAST a couple more years, and that its not legal to fail someone for dry rotting unless the cracks are extreme enough to cause a safety hazard (generally, wide enough to stick a coin in). I could barely find my cracks - I literally had to be shown.A year and multiple 200+ mile car trips later, my tires are still going strong. Will I have to replace them eventually? Of course. Was there severe dry rotting on my tire that posed a safety hazard? Definitely not.Long story short, I think this is a classic case of a car shop taking advantage of a naive, new resident. I will never take my car to Baum Automotive again...and a word of advice to new and old customers: Always get a second opinion. It is your car, your money, and your right!
Baum Blvd Automotive has serviced our two vehicles for years and we have always been happy with their service. On our last visit, a defective part was replaced promptly at no charge to us. We are grateful to have them in our neighborhood.
Highly professional, highly competent people. We have ben taking our cars to them for years and have never had a complaint.
I brought in my Dads old car, now formally named Granddads Ride by the family. This car is a 1998 Saturn and I love it. I love it enough that I gave my son my new 2015 Subaru to take off to grad school. My sisters understand how I feel, other family members, well, less so... That said, I brought it up from Missouri last week and after looking at reviews on the web and trying to ascertain where I could best have an old car that is no longer being made taken care of, I called Baum. They quickly got back to me and set up an appointment for the inspection. Before the appointment was made, I was made aware that on an old car from a state with easier weather, there may be problems that could be costly. Ryan told me that they would not do anything without talking to me. He promptly called me as promised and we discussed how far to go looking at a problem with the horn. He was very supportive as I got stressed and told him not to bother with the windshield wipers until we found out if the horn was a big thing. Given the age of the vehicle, my husband did not want me putting money into it. It was difficult to argue with that. It all turned out well. The repairs were fairly minor and not costly. I was treated with honestly and courtesy by all of the staff at the shop as I brought the car in and out dealing with an emission problem that required a grandfather clause in order to pass the inspection. I dont know if the team at Baum felt my Dads spirit, they sure seemed to. By the time we said goodbye I knew I had found the only place in Pittsburgh where Granddads Ride will want to go when he needs autodoctoring. Granddads Ride will not see the inside of another shop in Pittsburgh. We toasted our new relationship over bagels. Please bring your car to Baum. They will love your car. They will do excellent work as other reviews support. They will keep you informed before they do additional work and they will smile and be wonderful and friendly. Thank you all for making Granddads Ride feel important and valued!!!! Hugs to all of my new friends at Baum. Oh, and thanks for asking if I had the AAA so I could get the discount. I would not have thought to of that as I was just so overwhelmed that my car was going to be drivable.
I have been bringing my car here for about two years and have been very happy with the service I received. They are thorough at noticing things that need repairs (which on my 12 year old car is to be expected) and everything they have suggested for repair and fixed has made the car drive noticeably better. They are also great about standing behind their warranty. Had an issue with a repair they did that may have been caused by the cars previous mechanic leaving a part out, but they tracked down the part, redid the work, and even realigned the vehicle all under the warranty on their own work. Would strongly recommend them to folks looking for a new mechanic.
I am satisfied with their professional service. AC of my Subaru appeared to be not working, and I brought it to them. It works fine now after their repair work.
The staff at Baum Boulevard have always been incredibly reliable, professional, and expedient at their jobs. Its always a pain when your vehicle has to be taken off the road, but these folks will get you back on it good as new, and theyll do it with a smile. That makes all the difference.
I cannot praise Baum enough! We have a junker of a car and are regularly trying to patch it up in ways that will allow us to limp it along until we buy a new one. Some places we go to understand this and dont try to oversell us or run unnecessary tests, others dont. We recently had an issue where the engine light went on and then the dash lights went OFF entirely. Then one day I got in to go to work and it wouldnt start. We were pretty positive it was a battery problem, and our research and the AAA guy confirmed that. I called Pep Boys and told them what was happening. They told me theyd have to run an engine diagnostic and do a bunch of work that was going to cost like $500 before theyd even know what was wrong with it. They refused to believe me when I told them I thought it was the battery. They were jerks to me and my boyfriend, who called later. I called Baum and not only did they listen to me, but they only charged me for the bare-minimum amount of time it took them to figure out the issue and fix it. Surprise, it was the battery. They put in a new battery and we got our car back by the end of the day for half the cost Pep Boys was throwing at me for just the diagnostic work. Well definitely be going back. Thanks guys!
My car broke down and Baum let me know what they were able to do but also were understanding and helpful in getting it to a dealership to ensure I had the best coverage for repair.
Love this place. Very good service. Nice profrssional staff.
One of the best service shops I have ever been to. They have always been able to find a solution, often at a reasonable price, and have always been completely honest and expedient. All you can ask for when your car is being serviced. Really a cut above the rest.
I was surprised to see Baum Boulevard Automotive on Google reviews with such a high rating (writing positive reviews for their own business maybe?). this place is such a low quality scam workIve never been ripped off and jerked around so much in my entire life and Ive been driving for 45 years.
They got my vehicle in the day I dropped it off, without an appointment. They were very thorough in making sure the issue was fixed and explained the problem to me in terms I could understand. I just purchased the vehicle 3 weeks ago, used, and they assured me that this was a common problem for a used vehicle with around 90,000 miles but that everything else looked good. They really reassured me (and they had no commitment to the used car dealer I bought it from, 3.5 hours away) that I had a good vehicle. Nathan was very helpful! Would recommend to anyone!
Thank you to the friendly & helpful staff at Baum Automotive for letting me use your electric vehicle charger and being nice people