Kaercher Automotive always does quality work. Everything that needs to be done on my car is explained fully, the cost of labor and parts are competitive, and I feel confident that my car is in good hands.

I really like this place. Its an honest, family-run business that gives you good service at a good price. Ive been taking my car here for the past couple of years and generally avoid going elsewhere unless the service I need is really urgent (the lead time for appointments is typically a couple of weeks...they always seem to be busy).

Excellent repairs AND excellent advice (when applicable). Always friendly and honest

Great service and very fast

Always trustworthy ... fair prices, honest estimates, good experience

Always prompt, always Fair, and currently masking up!

True family owned and operated. As long as you treat them with respect they will treat you as family. I wont go to anyone different as long as ill live here. Always work with us and ALWAYS get the job done the RIGHT way the FIRST time.

Honest, skilled, reasonably priced, accommodating. Could not ask for anything more!

Always honest and efficient, Kaercher Automotive is a family-run business. I wouldnt take my car anywhere else.

Great family run place. Ive been taking my cars there for 20 years! When I go to another place to buy tires, seat covers, etc., the mechanics always comment on how this is one of the last great mechanic places in Pittsburgh - people who really know cars and dont just read numbers off a computer diagnostic - very fair pricing and honest.

Very impressed with the service. Was taking my car elsewhere previously and they charged me a lot of money and never fixed the issues. Tom fixed an issue my car had been having for years. Very thorough and reasonable. My car has been running great ever since.

We have been taking our cars to Kaercher Automotive for many years and have never had a complaint. They provide friendly, honest service, are always willing to answer you questions and endeavor to save you money wherever they can. For example, this past June, we brought my Mazda 5 and my Wifes Pontiac Grand Prix in for inspection. Both cars were getting up in age. To pass inspection, my Mazda needed new breaks and a new tie rod. My wifes car needed some minor repairs but also had some serious rust problems on the underside of the car. Before they repaired anything on her car, they phoned me to let me know about her cars problems, specifically the rust issue. They said that the minor repairs would run about $400-$500, but the biggest problem was the rust. They could not fix it, but suggested a couple of body shops that they work with. They advised us, however, that the cost of repairing the rust would run about $2000. Rather than recommend that we fix the rust and other problems, they suggested that we consider getting a new car, which we did. Their recommendation meant that they did not get the $400-$500 for the small repairs and, having a new car with a warranty, they have one less car to work on for the foreseeable future. We love Kaercher Automotive and will continue to take our other car there and will certainly return with the new car once the warranty runs out.

Terrific customer service, honest pricing and fast work. I usually get schemes from shop mechanics but here, everything is in black and white for you. Ive never had any issues taking my car here.

Great mechanic. Very honest, they get to know you. Will make sure everything is done correctly, wont recommend work unless its nesessary.

Very very nice people! A++++

Our experience has been amazing with Kaercher Automotive. Anytime weve had a problem with our vehicle, they have found a way to fit us in to get it fixed. Their prices are very reasonable, and theyve always done a wonderful job.Their staff is great, and weve recommended them to everyone we know. We will be lifelong customers.

I tried to give these guys my business on multiple occasions and found them to be somewhat rude and seemingly disinterested in having me as a customer. The first time, I pulled in to ask if they could fit me in for a minor repair to pass inspection and the woman working made me wait 5 minutes without acknowledging me while she finished up a conversation with a friend. Without even glancing at a schedule, she told me it would be 2-3 months before they could get me in. The second time, I needed the ball joints inspected on my work van and called them. The mechanic later returned my call to tell me they cant do that kind of work. If youre not taking on new business, just say so, but dont be passive aggressive and assume your potential customers are idiots who dont know anything about cars.

Kaercher’s Automotive is an excellent family owned and operated business. They have always been fair with my family and we trust them. I highly recommend them.

Great, honest, fairly priced local shop. Mechanics explained everything clearly, gave sound advice, estimated remaining life on wear parts, and threw in a free tire rotation. No complaints - Ill definitely be back the next time my car needs repairs or maintenance that I cant do myself.Keep in mind that for scheduled appointments, you may have to book a week or more in advance as they seemed to be fairly busy, but I view that as a sign that the place has plenty of loyal customers - a testament to the quality of the shop.

The only place we will take our cars. They are fair and honest. Book in advance because theyre always busy.

Very friendly. Great place to take your car. Will go back for sure

I have taken my cars to Kaerchers for at least 30 years, as have most of my family members. This long term loyalty speaks volumes about the work they do. I have recommended them to a number of friends - they arent the cheapest garage in the area, but when they do the work, it is done properly and in a timely fashion. You never have to worry about taking the car back the next day to have the repair repaired. If I could give them more than five stars, I would.

Not sure how they do it but my car feels brand new after every inspection. Drives better, breaks feel like new, even the turning feels tighter after the last time. Great people. Fantastic business.

Great local mechanic. Provides thorough explanations and every option available as well as pricing. Also provides recommendations for future work that may be needed down the road. Very satisfied with the quality of work and the customer service.

They take care of you like youre family.

Wouldnt go anywhere else, always friendly, fair and trustworthy, they are always busy and for a reason, they are good at what they do!!!!

Fantastic. Very accommodating. Explained issues in detail. Gave all pricing options. Even suggested going with lowest priced option! Mechanics still do that!!

Helpful, quick, and friendly. Highly recommend.

We have been coming to Kaerchers for the last 2 years. I am very happy with him because his prices are reasonable, work is competent, and, from what I can tell, he is honest. I also like to support local family businesses when I can.

Honest mechanic, I have been taking vehicles there for about a year and Tom does great work!

Wonderful communication about repairs. Great family run operation.

Super friendly and honest

Friendly service, offered a great explanation of needed repairs. I would definitely go back and recommend.

Very helpful working with me to get my VIN inspection as someone new to the state. Even though they werent going to charge me anything for it.

Good service, good value, good people!

Absolute Trash and Terrible customer service! I do not recommend this place at all!

I dont hate this place, I like it. This is a mistake, please erase!!

The entire Kaercher family took care of me in transitioning my out of state plates; its a well-ran, honest and fair shop!

Very rude! Does not want any new customers !

Very honest, straightforward service.

Highly recommended

Eh