DO NOT go here. First off, they prey on women thinking we won’t have any knowledge on vehicles or how much repairs should actually cost. They tried to charge my friend over $1,000 for brakes and rotors after telling her the rotors didn’t really need changed yet. They also charged her for replacing her heat shield after she’d told them she wanted to wait and call around to get pricing. Places like this are the reason why single women get so nervous to take their car to the shop.
I had a wonderful experience. The mechanics did such a good job on my car. The price was reasonable and the service was time sufficient. I would recommend this place to anyone.
If you are looking for exceptional professional quality work this is definitely the place to go! Their knowledge supersedes all whether it is body work, mechanical, towing or safety checks. They will outline the timeline for you in regards to any and all types of work including the perimeters when dealing with the insurance companies guidelines and policies. They always take your calls or return your call in a prompt manner, and answer any questions. If you want a professional result the first time, I would recommend them every time!
Had my car taken here by AAA to have my axle boot replaced. Took over a week, and on top of that, they put my axle back on wrong which caused my wheel bearing to be shot within a week. AAMCO was shocked by how bad it was, and said these guys shouldnt even be working with cars. Too expensive and not worth the risk, go somewhere else.
I never saw such a kind of Rude and Impatience owner. I tow my vehicle to his yard on the long weekend for repair and after the long weekend I drove from cincinati to Pittsburgh to request him to repair my vehicle asap after the long weekend, he refused to do that I request him few times politely explaining the situation and where I drove from, after my request he he don’t want to repair my car and ask me to get off with your car from my yard else he gonna tow and complaint to cops that I have threated him. I don’t have option and I found other mechanic shop Vince’s Performance near by and I got my vehicle get inspected on same day and got repaired next day. I would like to suggest you You may be a good mechanic but when you don’t understand the customers pain you never become helpful and great mechanic. Hence you cannot be a great mechanic I was never treated like this with any other mechanics or owners. I gave 1 start because there is no 0 star option.
Scammy. They didn’t call with an estimate after my fender bender as they said they would. When I called for cost they paused and said it be 7K even, seemed outrageously high. So I got it towed to PC Auto less than a half a mile away and got it done for 2K. Arlington charged me nearly $200 for the estimate and a one day ‘storage fee.’ Couldn’t get my car out of there fast enough.
I was very pleased with the service and employees. They could not have been nicer and more accommodating. They even had vacuumed the car interior. I felt like I had a new car!
Just went there to get air in my tires since I did business with them before and my car was sitting on the curb for over a week while I was out of town. I ask the first person I saw if he could do it for me please for $10.00. The guy was very nice and genuine and told me to keep my money. Before he took my car in I slipped him $5.00 anyway just for taking his time out for me and appreciate it. The Boss open the door and asked if he could help me? with some smug attitude. I said no thanks this guy already got me, so The Boss goes back in. After the guy put air in my tires and told him thank you so much I appreciate it the Boss comes out and looks at me with attitude and says $5.00 as if he wanted it for the work. Which was fine but the way he went about it was unnecessary. I told him that I gave the guy the $5.00, so the Boss SNATCHES the $5.00 out of his employees hand then looks at me pointing at his chest like some tough guy and says IM THE BOSS and walks away. I understand people have bad days, but that doesnt excuse you to treat someone like that or your enployees especially someone that was a previous customer. The Boss is a JERK! ...and you just lost future business with me even though you probably dont give a hoot anyway based on your ATTITUDE. Rudeee!
Tried lots of other places in the last 20 years and used Arlington for the last seven years, like them a lot. We have three trucks and three cars. Weve had two collisions repaired. All the inspections each year and general repairs. All this work was done without a single issue.
Came down to this place to try and get my wife’s stuff from her car. Had to get POLICE involved just to get him to let us have access to our property. He tried to rip us off on unnecessary repairs to the tune of $5,000. Avoid this place at all costs!
CAUTION! They will overcharge and add fees to your bill! They are being investigated for potential fraud. Rude and uncooperative. NOT worthy of AAA.
Got work done for me and stayed to make sure I get my car back.
Let me start by saying these guys suck. They are very rude and do horrible work!!! When I got my car back there was scratches all down the passenger side both doors. Fenders where not lined up, headlight not in bumper properly, hood seal was ripped up from a buffer, took it back they said they didnt touch the sides of the car and the swirl marks where there. My car is a 2015 its never been buffed. I paid 1700, dollars to have my car more messed up than when it went in!!! The owner Wes jr. Was very argumentative towards me and denied any thing wrong with the car. To top it all off hes a friend of my family. Do not go here!!!! This is how they treat their friends think of how they treat people they dont know!!!!
Took great care of me when my tire blew out. Didnt try to force extra services, didnt overcharge. Just great service.
All of our vehicles have been repaired and serviced at Arlington Auto Center. I have had wonderful experices from start to finish. They exceed my expectations every time. I would absolutely recommend this repair shop.
Do yourself a favor and skip this place. Reasons are endless: 1. My car is still not fixed a year and a half after my accident 2. They had my car numerous times and still never fixed it 3. After not being able to fix my car, they take it to another shop, and fixed the fan assembly now my AC fans sound like a CD is skipping so that now needs fixed again. 4. They conveniently have no records of each time they had my car (three times just this year alone) and said it was my responsibility to have that in a receipt (wouldnt you think that they would have had to talk to the insurance company each time?) 5. I was told by Arlington autobody that their work is 100% guaranteed, well, thats just not the case apparently.Terrible terrible customer service.Can also say that about 3 years ago, I went here to get the car I had previously inspected. They gave me a laundry list of things that needed repaired for $1500. I took my car elsewhere and to my surprise, my car passed just fine. All I needed was new wipers. I wish I knew when I wrecked my new car in front of this establishment that I had a choice of where to take it... because I certainly wouldnt have let them touch it.This place is a joke and a rip off. They should not be in business.The list goes on but Ill spare you.
Absolutely a stand-up trustworthy company I have referred many friends and family. Thank you Joe and Wes!
For one its cash only, and its 2017. Second its overpriced for doing nothing. Will never willingly do business with them. 90 dollars for a tow 1 block and a daily price of 60? Insane!
The most dishonest and crooked repair shop i have ever delt with. I got my car inspected and passed. But i needed something else done to my car . so i took it to arlington and told me i needed new front end suspension and a lot of other things that made my bill up around 1000 bucks. I took it back to my repair shop(dubjunkie) on rt 51 and he was honest and amazing. Screw this shop in the ars!
Please try to avoid this place. These guys are not honest and not efficient. They charge you more but do nothing. I had a very bad experience and paid more money. They are very rude. DONT GO.
Very helpful
Promised my car by Friday and havent even starred it yet
WATCH OUT! My experience here was NOT GOOD, thats all I have to say.
Fraud people... try to charge 500 for heater.. other shop fixed it for 120 bucks... really really a rip off
These scumbags tried to sell me a $1200 clutch, and I took it to another guy and a 50 cent cotter pin was broke, dont use these guys.
These bums are super lazy