Wilderness belts rock.Very helpful staff. I went into the store to replace the belt that I had been wearing for the better part of 20 years.The new belt I bought was exactly the same belt as the the one that lasted neer 20 years.I dont know of to many things that last long any more.To make things even better they offered to use the buckle from my old belt to save me some money and they did this while I was there it only took 10 to 15 minutes total.As I was leaving they said hope to see you again my reply was I will see you in another 20 years.
The quality of the rugged yet visually appealing inextricably intertwined sport and workplace equipment is phenomenal.
The best custom made gear, customer service brings you back. They always make sure I get the gear thats right for me.
They have a great selection of belts (the best belts) and gear. The staff is friendly and helpful.
Love these guys prices and fair quality is top notch. 5 belts later never have I had a bad product or experience cell phone pouch, mag carriers old way of doing business and valuesThese belts do not let you down.
Had a vintage WILDERNESS belt refurbished today. Everyone was nice, and M&B were a hoot to play with. Belt looks brand new and ready for another decade or two.
Buy what you need from ANYWHERE else, because once this place has your money, there is no more customer service for you. Make you feel as if you are interrupting/bothering them. Rude attitude and unwilling to help customers. I will no longer use anything from them nor recommend them to anyone. ZERO star rating if I could. STAY AWAY.
Wilderness Tactical Products: unprofessional, untimely and absolutely no help in the customer service department. Don’t waste your money or time with this company.If you are reading this, I’m a consumer just like you. I am posting this review for your benefit.On three separate occasions, I reached out to Wilderness Tactical Products in regards to an order that I had placed. The first time was via email because after a week, I hadn’t received any information (besides the confirmation email) or tracking number for the product. That email went unanswered. A couple more days went by before I decided to call the toll free number on their website. The representative on the other end told me that I should be receiving more information via email soon. Three days later I finally got a tracking number. Another week goes by and I finally received my product in the mail. However, I was very disappointed when I opened it because there was nothing special about it.. in fact, I hated it! I called back and a lady named Sara answered the phone and immediately got an attitude when I asked how I can return the product. “We don’t get many returns here so why do you want to return your item?” Because it’s garbage, Sara. It’s absolutely garbage. But it’s the customer service that ruined it for me. I don’t want to keep something that I don’t like, from a company that isn’t much better. She said I would have to email the company and asked for “an authorization of return”... whatever that means. Still waiting for a reply to that email.Don’t waste your money or time here.
The people from Wilderness Tactical are very nice, their tactical equipment and products are top notch and top quality and their prices are very reasonable. You will not be disappointed!!!
Great place, I love the belts. Very comfortable
New gen belts are so good. Old belt from them was good. New one is good. Wilderness Products FTW
I bought a belt, and they were really helpful. Their stuff is top notch !!
Absolutely fantastic service, having bought one of their 1-1/2 Original Instructor Belts, from a store in Arizona several years back I was wanting to order another one, not a replacement as my original one is still great with no problems. I contacted them to ensure they would post it to the UK and to make sure I was ordering the correct style. Excellent and quick response, which was great and the order was dispatched promptly. These belts are excellent, designed as a gun belt they are also brilliant for everyday use, being secure and reliable, I love them. Highly recommend the company and this product, thanks very much from the UK 😀
Great store. Recommended to me by a Mesa PD officer. He told me he bought a belt from them and has had it for fifteen years and its still like new. He said he even uses it for rappeling. I liked that the first visit there the sales lady really helped me find the proper fitting belt and some items to match it. I recently broke a zipper on a pouch( dont ask me how?) and they replaced it with a brand new one free of charge. I bought another very large pouch for my work phone. I just had to get it in one of my companys colors instead of the usual black. It will go great with the rest of my work gear. Cant wait to rock it.
The best gun sling, and duty belts ever made! I’ve enjoyed there hardware for years! Great people to do business with!
This place is the most amazing local small business ever. This place is family owned and family ran with additional team members as well. I cannot go here often as I spend lots on tactical gear from this place. I have had the honor of going in here a few times and they made me tactical belts on the fly to my size requests. I have also purchased a great dog tactical belt here too. It holds everything that I need for my dog and I on the go for a day adventure.
Great products and service! If you want high quality handmade gear- this is where you go.
Amazing service. As soon as I walked in the store a super nice employee greeted me and begun helping me pick out a belt. They made it on the spot. If you are looking for an awesome American made belt and other products this is the place! Im in construction so I need a tough but flexible belt, they exceeded my expectations. And made sure it would fit my in the waistband holster. I will definitely be back for more gear.
Really nice people, very helpful, with strong products.
Great products and great customer service.
Awesome business. I love the retail store, their great products that are handmade on site and the family owned and operated atmosphere and staff. Im a customer for life and have turned all my firearm buddies on to them as well. Anything you buy from them is made much, much stronger than it has to be and that ensures many years of use.
Placed my order on 5/27/2020 for a 12 gauge belt showing in stock, on 5/29/2020, I was worried why I did not receive a shipment statement and a trucking number, so I called to inquire, lady on the phone stated it will ship on the coming Monday 6/1/2020. It is now 6/3/2020, no shipment email, no tracking number, would I decide to call and inquire again. Same lady, and now she tells me they shipped a lot, and now its on back order. What gives? She refunds my account without my authorization of how we should handle this inconvenience. Terrible service, terrible buisness. Totally unprofessional. I do not recommend this buisness to anyone. They didnt even offer it to me free with my refund to make up for their unprofessionalism. Now Im looking for a leather ammo belt, money to me is not the issue. I found this company through research and they were stated as being a great family run buisness with US quality made product with excellent reviews. The pebble is thrown in the pond, and the ripples will spread across the surface. Thanks for nothing
Whats not to love about a local company? I would have given them five stars except they chose NOT to charge me when I brought something in for repair; how dare they honor their product and workmanship. I expect to be gouged for a list Superior product just like every other company. Lol
Great customer service. Brought in a belt I bought 12 years ago and they fixed it for free while I waited. Wanted to purchase another belt. Was measured on site and a custom fit belt was made for me right there. Great product, great service.
Just had some help with my A/R today. Everyone at this organization was very helpful with the set up of my rifle. Great products, great service!
Awesome, Great service I wanted a specific belt style and color in 3x and they didnt have it in stock.No problem they made it while I waited!!!!!!The original gun belt and made at this address in america. (along with plenty of other webbing products for sale at this location)
Fantastic selection and wonderful customer service!
Great place but,the playlists kills the vibe. Heavy metal is cool, but this not place.
I got one of their frequent flyer instructor belt several years ago which was a great fit. Pay attention to the video how to determine the correct size. They know what they are talking about. After much daily use the hook/loop material became frayed and didnt cinch up as well anymore. Checking the website to buy another and found they have a recondition program to replace the material. Cheap if you carefully cut off the hook/loop yourself but they will do it for cost. Mailed it in and returned about 1 week. Looks almost brand new or it is a new belt. Yaaa!!
The best belt Ive ever owned the only suggestion I have is if you live in the Phoenix area go see them yourself and get it made while you wait.
Best gear ever! Made in USA! Swing in they are great!
This is one if the best places in Phoenix to pick up tactical gear. Everyone that works there is top-notch, friendly staff and great information.
I absolutely love their belts. Worth every single penny. Ive used several style belts to hold up to my everyday carry. I destroy leather belts so quick. These belts were a whole another level, I was floored. I use the belts with polymer lining and my god its a beautiful thing. So comfortable. Adjustable to exactly how toght you wanna go. Buckle size doesnt get in way or irritate at all. Ive had some that poke you, but not here. I work outdoors in construction type environment and carry full size long slide firearms and i forget im carrying. Great belts. Wonderful people to talk too. If you thinking of buying, stop and just get it. Their sizing video is spot on.
Made my belt to-order on the spot. Took less than 15 minutes. My 3rd purchase here because I keep wanting different belts for different occasions.
Love Wilderness Tactical. Great people with great customer service.
Great folks. Very helpful. Good products!
I ordered the wrong size belt (my mistake, I read the instructions incorrectly). Rather than return it via mail, I drove down to the store to return. The staff was very helpful and responsive - they didnt have what I needed pre-made, but they made a belt for me while I waited! I also checked out (then purchased) the SafePacker concealment holster, and after wearing it for a long hike with my instructor belt, I returned and purchased a frequent flyer belt for everyday use, and a couple of water bottle bags. High quality equipment - very functional and comfortable to wear. Im a fan!
Excellent Quality products that live up to their motto.
Ibe done business with them since they opened and everything is of the highest quality. Im still using the first Safepacker I bought in 1982.
Awesome service and legendary products.
What person doesnt like a place where you can buy guns
Great service and very welcoming.
Best belts out there
Nice little place
Wilderness products Tough for a Sniper ..
Great customer service
Nice to do business with
Excellent attention