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Advanced Eye Care Center
4025 W Bell Rd #10, Phoenix, AZ 85053, United States
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Advanced Eye Care Center
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Na
Review №1

It was my first visit since we lost Dr Johnson. There were some new faces on staff. I felt very comfortable with everyone. I miss Dr Johnson. To be honest, I cried a bit when sat in that chair in the eye exam room and saw all of his lenses. The new doc was very understanding. Dr J made a good choice.

De
Review №2

Everyone at Advanced Eye Care is ALWAYS so kind and helpful! We definitely miss Dr. Johnson, but he made an excellent decision, when he chose Dr. Alsadi to carry on his legacy. We are particularly grateful for Michelle, who has taken such good care of our family for the past 8 years. You won’t regret selecting Advanced Eye Care for your eye care needs!

Va
Review №3

Great experience! Amazing Doctor all around! Wonderful staff! So helpful and kind. Very clean and neat place. They made me feel like family. They have me as a patient for life!

Le
Review №4

Advanced Eye Care Center was a great experience. Had an afternoon appointment and was in and out within an hour! It was clean, well run, friendly staff, and a knowledgeable doctor. Grateful that I found a new eye doctor quickly and will definitely be going back!

Te
Review №5

Best eye exam Ive ever had. Customer service is A-one! Entire staff very friendly and courteous. Will tell everyone I know about this pleasant experience.

Ca
Review №6

I would highly recommend Advanced Eye Center. Feel very confident that I am taken good care of. Dr. Waleed Alsadi is very professional and answers any questions. Glad to be a patient at Advanced Eye Center. Carole Fuller

Da
Review №7

Came in for eye exam, staff were all courteous and helpful, doctor gave detailed info on eye health. Staff walked me through costs including different options for contacts/glasses and how my insurance would cover the various options.

Lo
Review №8

All the staff members were courteous and helpful during our exams I would highly recommend anyone to get their eye exams there.

Pa
Review №9

First time here after looking for a new eye Dr. The staff was all very friendly and thorough. I will definitely be back.

De
Review №10

My appointment that I had made in May for today was not on the books. They were able to fit me today. Every one was very Friendly and knowledgeable.

de
Review №11

Advanced Eye Care Center is amazing.! You receive a warm welcome walking in the door and you are treated as if you are family. During this pandemic they have been very diligent regarding their safety measures. Dr. Johnson is completely thorough,patient, and takes the time to explain things that I dont understand. Venicia and Michelle will do whatever it takes to ensure your needs are met. I highly recommend them.. I have been a patient for five plus years.

Ho
Review №12

Love Valencia and Dr. Johnson. Very warm, friendly, knowledgeable professionals. I had to wait a bit to get my appointment but it was absolutely worth it. Valencia chose the most beautiful frames that were a perfect look/fit for my face. I am very pleased with my experience!! Thank you!!

Se
Review №13

The service here is unbelievably good, and is by far the best experience I have had at an optometrist. The entire staff here works remarkably well together, and harmoniously guide you through the whole process.I have to also give a special remark towards the optician, Sharon, who was exceptionally patient and helpful at picking out the right frame and lens.I highly recommend giving this place a try if youre in the market to get another pair of glasses.Thank you.

An
Review №14

I was greeted right away. All staff are very kind. Dr. Alsadi was professional, friendly and thorough. I will continue going to this practice for my eye care.

Ni
Review №15

Awesome place. The staff was Wonderful. They were all very pleadant and so helpful in picking out my glasses. I highly recomend them.

Sh
Review №16

Ive been going to Dr Johnson for many years for many reasons. Follow up for RK, contacts, glasses and follow up after cataract surgery. Hes great! His staff is knowledgeable and always friendly.

Pa
Review №17

Been coming here 10 years now, always best service. Everyone nice, and always get best care. Thx again

SA
Review №18

It has been almost 4 years since I last had my vision checked at advanced eye care Center.They are one of the most professional offices I have ever dealt with, starting with the phone call to reestablish myself. It was as if I had never left their care, I was made to feel welcomed and I had a very short time to wait for my appointment.Dr. Johnson and his assistant did a thorough check on my eyes. He assured me that my vision had barely changed in the past four years and it wasn’t necessary for me to buy new lenses, unless I wanted to replace my frames therefore no purchase was necessary. 🤩 Thanks Dr. Johnson!!I highly recommend Advanced Eye Care center and I am positive you will enjoy spending time with his staff as well as Dr. Johnson.SM

Li
Review №19

Everything about my appointment was great! The option to submit forms online reduced time spent in the seating area. Check in was quick and wait time was minimal. The technician performing eye checks was friendly and efficient. The technician who measured frames and lenses was knowledgeable, helpful and patient focused. But most importantly, new Doctor Waleed Alsadi was A+. He was courteous, confident, professional and comprehensive. My husband snd I were both deeply saddened by the passing of Dr. Johnson. We were long-time patients of his. We knew whoever he chose to assume the care of his patients would be top notch and Dr. Alsadi did not disappoint. We’re happy to have Dr. Alsadi as our new Optometrist.

Hu
Review №20

I have been seeing this office for 10 years. Excellent service.

Jo
Review №21

So happy to have found Dr. Johnson and his amazing staff at Advanced Eye Care Center! Venecia was so warm and welcoming and beyond helpful when I got there and after my exam! Dr. Johnson is patient and kind and took the time to listen to my concerns and how we can approach everything. This office was so clean and made me feel very safe. I am excited to say that I will be going here from now on.

Ga
Review №22

Wonderful and friendly staff. Everyone was very nice and welcoming, it felt like a very special environment and they were more than happy to accommodate you in any way. They are there to make the experience pleasant and they tailor everything to your needs. I will be a loyal customer for a long time!

Ge
Review №23

The staff is friendly and courteous. They do tests that other Drs dont. Dr Johnson thoroughly answers any questions asked.

Ga
Review №24

The doctor and his team are very friendly and knowledgeable. I have been coming here for years have always gotten exceptional service.

Mi
Review №25

Amazing service. The new Dr. is great.

Ca
Review №26

The entire staff here is fantastic. They go beyond any other eye care center Ive been to. They helped me pick out a pair of glasses that look great on me and gave me a fresh/new look. It was just what I needed and the entire appointment was so streamlined and easy. Great crew here that really cares about their patrons.

Ho
Review №27

Year after year I schedule my annual eye exam with Dr. Johnson. From the front desk, seeing Dr. Johnson and working with staff afterwards to find my eyewear, they are all A+. A clean, efficient and professionally run environment is why I return each year. My prescription is always perfect too!

Li
Review №28

This was one of the best eye care offices I’ve ever been to.I felt very welcomed and they took great care of me. I surely will be going back.An added bonus... I met a beautiful spirit who works there and she’s from my home state. That’s a rare find. 😊

Sh
Review №29

We always have a pleasant experience at Advanced Eye Care. The staff & Dr Johnson are awesome! Who knew going to the eye Dr could be so much fun! Highly recommend!!

Ch
Review №30

I had a good experience with Advanced Eye Care Center. The staff were great to work with. Dr. Johnson explained all of my options for treatment of my eye condition in terms I could easily understand. Venecia was very patient with me while I tried on different frames and helped me find exactly what I wanted. This is definitely my new optometrist!

Je
Review №31

They are very professional. I love the state of the art equipment.

De
Review №32

Everyone, Michelle, Venecia and Dr. Johnson are all amazing! We have gone to Dr. Johnsons office for several years and are always happy with the quality of professional knowledge and availability of his team.

Au
Review №33

Our family has been seen by Dr Johnson for the past 19 years. He is an excellent doctor, very caring with a great sense of humor. I would recommend him and his office to anyone!

Pa
Review №34

As always, the employees were great and Im very pleased with my visit.

Ja
Review №35

Friendly staff, no long waits, comprehensive exam, good variety of frames and Dr Johnson is a great blend of competency and warmth.Chuck and Jan Barrett

Or
Review №36

Never have to wait long and they’re always very courteous

Z
Review №37

Dr. Johnson and his staff have provided one of the best services I’ve ever experienced from a medical office! Everyone was friendly, helpful and understanding. I would definitely recommend them to anyone!

Pe
Review №38

Did not have the large nose pads that I needed and would not order a little disappointment with that after spending over $500

Ke
Review №39

Have been going here for years. Everyone is always so friendly and in a good mood. Dr. is great and no pushy sales like pitches.

Ju
Review №40

Ive been coming to this office for the last 4 years and I can not speak highly enough of the outstanding care we have received from Dr Johnson and his staff. From the efficiency in the office, the friendly smiling faces to the help in picking out the best frames to fit my face and style. I always leave with an enormous amount of gratitude for this wonderful group of people. All five stars for the best possible service.

He
Review №41

My eyes are very important to me, I recommend advance eye care centre to anyone who needs their eyes checked. A little pricing, but well worth it!

De
Review №42

Everything is first class with all of the tests they do. The only thing I take umbrage to is the cost of the glasses and options for them.

vi
Review №43

The doctor is phenomenal, thorough, and you can tell he genuinely cares about providing you with the highest quality eye care. The staff is friendly, knowledgeable, and they really make you feel like youre family. I will be a customer for life!

Jo
Review №44

Very friendly and professional very satisfied with my experience!

Er
Review №45

Really fantastic customer service. Needed frames adjusted. They really spent time listening to what I needed and really checking to make sure my glasses were adjusted just how I needed.

El
Review №46

I have been a long time patient and have been happy with my experience with Advanced eye care. The front staff and Dr. Johnson are all my favorites. I look forward to my next pair of glasses.🦸‍♀️

Ly
Review №47

I really like this eye center. The staff are very friendly and pleasant!! The doctor is very nice and easy to talk to. Ive been going there for a few years now and will keep going as long as their open. I highly recommend them to anyone!! I love this Eye Center!!

L.
Review №48

The staff was extremely helpful and I never felt rushed even though I was so indecisive while picking out my frames. The ladies opinions were very helpful and even though this was my first time there they all made me feel very comfortable, as though they already knew me. The Doctor was so kind and easy to talk to & when I asked what made him want to be an eye doctor, he gladly shared his personal story. They are all very genuine at this place, you are not just a number to them. Quality over Quantity is extremely important to me and that seems to be what they value. I would highly recommend this place to anyone looking to get their eyes checked. The communication via text messages worked great for me and the response time was always immediate. Thank you everyone for making my visit a great experience 😎

Al
Review №49

My teenage daughter has a difficult prescription and Advanced Eye Care has been able to fit her with the perfect contact lenses and glasses over the last few years. This is a wonderful practice with great staff who truly care about their clients. Dr. Johnson is fantastic and so is the rest of the staff. Special thanks to Carleen and Sharon for always providing excellent service!

Ar
Review №50

Great office. Quick and efficient. They leave no time wasted. I got in, had my exam, picked out my new pair of glasses in 40 minutes. They’re great

Mi
Review №51

Ms. Venecia was awesome and very helpful i would recommend this place. great job everyone!

Ca
Review №52

Every single person in that office is fantastic! I walked in and was immediately acknowledged and welcomed with a smile. The technician and Dr. Johnson were friendly and thorough, and took time to explain everything. The lady that helped me pick out frames listened to what I wanted and did a great job of helping me narrow down choices and go through options. There is no pushy up-selling. They are coordinated and knowledgeable and my glasses even came in ahead of schedule!

Jo
Review №53

They helped me get in a more convenient appointment, answered all my questions and helped me save money. Last year the prescription was right on and I will continue to go back great people Dr. Johnson and advanced eye care.

el
Review №54

Staff is always friendly and helpful!! Dr. Johnson is great! Only have to come once a year, but always a great experience

Co
Review №55

From the second I walked in to when I walked out I was very happy with my visit. It was clean and neat. The staff is just amazing. Absolutely friendly and so patient. Very caring and attentive to my daughters needs. They took their time to get to know her and helped her find the perfect pair of glasses which she is extremely happy about. Cant wait to pick them up and cant wait for our next visit. Definitely will be returning.

Ba
Review №56

I love the staff and the Dr. They are all so friendly and happy to help in anyway they can. Im lucky to have found this office.

Th
Review №57

I had a great experience! The doctor visiting was very nice 👍🏾 and he was knowledgeable. He knew what was wrong with my eyes 👀 without me having to say what was wrong. Being referred to a specialist and well see how it goes from there.

Ki
Review №58

Staff was very friendly and they started my appointment very promptly. Everyone answered all of my questions. I will definitely go back. I also liked the fact that as other customers came in, everyone was greated by name. Staff knew what was going on in their lives and took time interact and ask questions. It was very refreshing to see.

Am
Review №59

I’ve been going here for probably 6 years now and I absolutely love it. The entire staff is so friendly, and possitive. They always have the best attitude! Also I love that the staff remains the same year after year! No getting used to new people just to never see them again. I would highly recommend this office to anyone!

jf
Review №60

The staff is wonderful, helpful and very nice. All my questions were answered to my complete satisfaction. Dr Johnson is fantastic. Im am very pleased with everything about my exam and this place comes with my most highest recommendation! A happy customer.

Ar
Review №61

One of the few places where one feels like professional staff is at your service. Dr. Johnson is truly one of a kind and his staff is helpful and knowledgeable. Highly recommended!!!

Te
Review №62

My first time at Dr Johnsons office. Friendly and professional staff. Helped me select frames that best complimented my features. Once my glasses were ready for pickup, they were expertly adjusted before leaving the office. It was so nice to wear my glasses home and be able to clearly see out of them without weeks of headaches and eyestrain.

Pe
Review №63

Very courteous and professional, excellent exam and service.

Na
Review №64

Dr Johnson and team are awesome! I recently moved and had to find a new eyecare center. I couldnt be more happier with this group! Knowledgeable,friendly and excellent products.

Mo
Review №65

The staff is truly amazing. They are very cordial, prompt and attentive. Dr Johnson is very friendly and has awesome stories to share. I will continue using them as long as they remain open!! Kudos to all the staff.

Ch
Review №66

The Dr who did my exam was so informative. She explained everything so clearly! Sharon helped me to choose a perfect pair of glasses! She was so amazing, I really appreciated her help.

Ro
Review №67

This was my first visit and in one word to describe my visit is WOW. From the moment I arrived I was greeted by a very friendly and welcoming reception staff. They set the tone for the rest of the visit. Every staff member I came in contact with was knowledgeable and explained everything as they went through the exam, so I knew what they were doing and why. Ive never had that with my previous I doctor or his staff. So it was very nice to experience that. My experience with Dr. Johnson one on one was great! He was able to speak with me about my concerns and explain what he was doing in a way for me to understand. I did not have that with my previous doctor. So thank you to Dr. Johnson for making this a great visit and making your office a place that I would want to come back to and a place that I will recommend to everyone. Lastly, but certainly not least was choosing a pair of glasses. Sharon was amazing, she was very knowledgeable and like all the other staff members I interacted with during the visit, she was able to explain the different products in a way for me to understand and in a way for me to make an educated decision on what to choose for my lenses. Not to mention the selection of frames was fantastic! Definitely if you are thinking about switching to a new eye doctor or just looking for one for the first time, you cannot go wrong with choosing Advanced Eye Care Center. Thank you to everyone for making it such a wonderful visit!

Ma
Review №68

Advanced Eye Care Center has new, refreshing personnel: Shelly did the preliminary check on my eyes first. She’s really nice & so personable. Dr. Johnson is still wonderful, professional, & funny. I think he’s great! Venecia assisted me in choosing my new frames & bless her, she picked out several for me. It was between two frames; I liked the indigo flowered-edged Draper James & Venecia did. We got Michelle’s opinion between the two; & she chose them, also.Everyone in the office is happy, very helpful, & sweet. This is a wonderful group of people who are more than eager to please & obviously love their careers. Thank you all!

Br
Review №69

I have been going to Target Optical for years, despite most of the time they were considered out of network for me. I love Target Optical and have never had any problems.This year, however, I had a baby and decided to go somewhere in network to save a few dollars. It was an early appointment, at 8:20am, the only one they had open. I live in north phoenix and am breastfeeding a teething baby, but I decided to do my best with arriving on time. (Had to do a 3am night feeding in addition to wake up early to pump milk before I left).I walked into the office at 8:32am. They refused to see me because I was past the 10 minute window. BY 2 MINUTES. I also want to add that nowhere on any of their paperwork (I showed up with my paperwork already printed AND COMPLETED) or website does it say anything about this 10 minute window. I also received no phone call at 8:30 wanting to reschedule. I spoke with the office manager, and she supported the decision to refuse service to me even after I explained my long drive from far North Phoenix and breastfeeding obligations. I guess if you are wanting to try this office, dont dare show up 11 minutes late, no matter the excuse, and you might have a good experience. For me on the other hand, I would not go to this office if they were the last optical office in the valley. I would rather go to Target where they have always been great to me, even if I show up 11 minutes late.Response to owner: If you insist on standing by this 10 minute rule, then you really should advertise it on your paperwork and website so your patients do not waste their time/gas if they are running late. I also find it interesting that you changed your response to Eric Gardners complaint regarding a long wait time, after I posted my complaint. In your original message you had said sometimes we need to change our schedule to accommodate an emergency. I wish I had taken a screenshot. Lesson learned.Having a patient wait 12 minutes for an appointment is not ludicrous, and I would say is actually somewhat expected, but refusing service to someone who arrives 12 minutes late with no previous mention of a 10 minute late window IS. Especially since it sounds like you are more than willing to make accommodations for people who have an obvious physical disability. Let me give you some insight your office seems to be lacking... not all disabilities are physically evident, and it is not up to you to deem one more serious than the other. You need to make this 10 minute rule public knowledge to your new patients, or I can only assume there was some type of prejudice involved in your decision to refuse service to me. It is certainly appearing that way.

Ch
Review №70

Advanced eye care center is by far the best practice Ive ever been to! The staff is so helpful and the doctor has been in business for over 30 years. He definitely knows how to resolve any eye issues you may have. Ill be recommending them to all my friends and family!

Sh
Review №71

Great experience as usual. Despite the fact they have been down in girl power for 3 weeks, the girls are keeping an up beat spirit...Keep up the great work you do, even when 1/3 of your team is missing. Thank you for your hard work you do every day.Virtual Hugs, Sharon

St
Review №72

Everyone in the office is friendly, and professional. I love both doctors. And Michelle always takes time to adjust my glasses when I pop in. During this visit, I was seen by a new doctor. I just loved her!

Th
Review №73

Advanced Eye Care Center is the best vision service I have ever received in my life! The team is incredibly personable and responsive. The doctor is friendly and knowledgeable. And I actually look forward to going because I know that they know me as a person. Great experience and would definitely recommend it to anyone.

Ro
Review №74

They have the very best opticians. They make buying new glasses fun and I have never not loved the frames they helped me choose

Ca
Review №75

The employees here are wonderful. So friendly and courteous. The doctor is great as well. Great prices. Homey. The really take care of you and remember their patients by name.

Jo
Review №76

Always feel confident that I am in good hands at Dr. Johnsons office. The staff is very friendly and professional.

Ga
Review №77

Very thorough, friendly & professional, in an atmosphere that welcomes you like a highly respected family member. Impressive from the moment you step through the door and when leaving.... pleased with yourself and your choice.

Lo
Review №78

Always professional, prompt & friendly. Followed all CDC guidelines. Been going to Dr. Johnson for 8 years.

AZ
Review №79

This office has the friendliest staff and all the modern gadgets to make sure you get the best prescription and glasses possible. They can also check to see if you are a decent candidate for lasik. I don’t have anything negative to share about this doctor or his staff

J
Review №80

The staff is top notch and Dr. Johnson is the BEST! Dr. J helps me see better than any doc I have been to in 30 years!

Ed
Review №81

Staff is professional and friendly. Dr Johnson is a gem. Very kind and knowledgeable.

Ke
Review №82

Wonderful staff, great EyeDoctor in Dr. Ken Johnson. They do everything to make sure you get the right pair of glasses. Couldn’t be happier, and I’m pretty picky!

Al
Review №83

Perfect as always. Would never go anywhere else. Fast, nice, and always a good experience. Been going here for a long time.

Ni
Review №84

Incredible customer service. A team of talented, friendly staff members who demonstrated nothing but patient-centric care and respect for their clients. They made my annual eye doctor appointment fun!!! Highly recommend.

Da
Review №85

Everyone was upbeat and friendly. Services were provided promptly and efficiently. I’m glad for the recommendation that my brother gave me 4 years ago. It’s a bit of a drive for me, but worth it.

Pa
Review №86

As always, Dr Johnson & his excellent staff took great care of me. He addressed all of my concerns, including what to expect with Medicare cataract surgery. The staff were friendly, competent & very pleasant. Going there is always a pleasure.

mi
Review №87

Love this place, the staff is alway attentive and the sevice provided is unbeatable!

Ca
Review №88

I went in and was helped immediately and everything went very smoothly. Everyone there is really nice and very helpful.

Be
Review №89

Dr Johnson is amazing. He and his team have been together for years. I enjoy seeing them all and I know my glasses will be right the first time! Thank you! Dr Johnson, and the woman that took me back to start the process and Michelle, my go to for choosing frames! Congratulations to Sharon on her retirement! It was a great visit. Prompt service, happy Dr., Happy team members and a really good selection. I will be going back and I highly recommend. See you in a few weeks to get my new Progressives! Thank you! Betty O.

Ri
Review №90

I’ ve been looking for an eye doctor that will actually take the time to really dial in an accurate prescription, for many years now. I’ve tied most of the chains and have always felt rushed through and have never come away with a script that I can actually see with, until now. Dr Johnson and staff were all very nice and professional and I finally have an eye doctor that cares about whether I can see with the script or not and will take the time to make sure it’s right. Thank all so much.

Ra
Review №91

I have always had good quality service at Advanced Eye Care Center. They may be a little higher priced then some other places ( an I have been to them). I prefer quality when it comes to my eyes.

Co
Review №92

Dr. Johnson definitely makes sure you get the best fitting contact lenses. I have been to many eye exam places and they were pretty much the same. Most of them just rush through the exam and give you a prescription that kind of works. I had three follow up appointments with Dr Johnston to try out different lenses to determine the best fitting one.

Ba
Review №93

Always great service. Have been coming here for years. The staff and doctor are very caring people.

Gl
Review №94

Okay, Im not really big on leaving reviews for anybody. Ive then happy with those massive glasses in about an hour budget discount places. This time though I went to Advanced Eye Care and was thoroughly impressed with the treatment they gave me as a customer even while just waiting to be seen all the way through to seeing the doctor and sitting down and finding frames for my new glasses. Highly recommend these guys and gals

Si
Review №95

Once again love coming here for my eyeglasses and contacts. Always willing to work with someone in case one cannot pay fully then and there. Amazing staff and never have had a better express than here!

Je
Review №96

Sharon Who helped us pick out our glasses was amazing. Very patient and gave us great advice

jo
Review №97

I have been going to Dr Johnson for 15 years. I would highly recommend him. His staff is always courteous and very knowledgeable. Fast service and always affordable.

CA
Review №98

Friendly helpful staff and Dr. Johnson is always very thorough.

Ma
Review №99

Amazing doctor and staff at this office. Small town feel with all of the latest equipment. Everyone takes their time with you you dont feel like it Number. Would highly recommend this place for exams contacts and glasses.

Mi
Review №100

The office staff is exceptional, a pleasure to deal with and Dr Johnson is pretty special also. I would recommend this office to anyone looking for eye care. Great place.

Information
45 Photos
100 Comments
4.9 Rating
  • Address:4025 W Bell Rd #10, Phoenix, AZ 85053, United States
  • Site:https://advancedeyecare.com/
  • Phone:+1 602-978-4025
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–1PM
  • Friday:8AM–1PM
  • Saturday:8AM–1PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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