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Acura North Scottsdale Service Department
7007 E Chauncey Ln, Phoenix, AZ 85054, United States
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Acura North Scottsdale Service Department
Comments
An
Review №1

This is an awesome dealership! I have been a BMW owner for the last 9 years and their service Dept doesn’t compare to how well I have been treated at Scottsdale Acura! They are polite, professional and extremely efficient! Great customer service!

Ta
Review №2

Steffen is so good at what he does! He always has a smile and is so willing to make his customers happy. Ray is just about my favorite person there! He sold me a great car and is always quick to offer help.I really love this dealership ❤

Sc
Review №3

Acura North Scottsdale always provides an exceptional service experience. Summer H., our service manager, is awesome. She’s knowledgeable, professional and friendly. We also appreciate the skilled and experienced technicians. And the car wash! Great work, again.

Th
Review №4

I was able to get an inspection appointment next-day for my 2006 Acura TL. The staff is very friendly and professional. Prices are a bit higher than what you’d find at an independent shop but the service comes with complete peace of mind knowing certified Acura techs are working on your car. No cheap parts or fluids used here. All in all, I paid $480 for a multi-point inspection, brake fluid flush and refill, and transmission fluid flush and refill.

Br
Review №5

My agent Stefan was friendly, professional, and kept me informed through the process of my car repairs. The dealership is clean and professional as well. My car is running great after the maintenance was completed.

Pr
Review №6

I have been receiving the best service from Acura of North Scottsdale. The service manager Matt Williams is the best. he is knowledgeable very customer oriented. Very satisfied.

Sh
Review №7

Was met when I pulled up and then Summer went over details of my service. She tokd me how long it would take and I waited in comfortable surroundingsShe was very courteous and professional. All my needs were met. This qas my first service since purchaseI was surprised to find that the service was free since it was a used vehicle.

Hu
Review №8

Great experience with Steffan at Acura North Scottsdale! Very efficient, had me in and out within 30 minutes and exceeded my expectations at a very reasonable price. Thank you Steffan and Acura North Scottsdale!

Ba
Review №9

Excellent service. Diagnosed problem and did what I asked

Ke
Review №10

Matt Williams has been my service manager since 2015 and without question provides some of the best customer service, reliability, and brings a human element to the process. Acura is lucky to have him. I wouldn’t likely have bought my 2nd Acura without Matt servicing it

Re
Review №11

Fabulous experience. Attention oriented . Matt, my service advisor is perfect. He is careful about everything.

An
Review №12

Steffen is an excellent service advisor! I highly recommend him!

Ma
Review №13

Great service, Summer is our service advisor, always friendly and professional. Talked to Neal in parts, he was also very friendly and helpful.

Bi
Review №14

The service outstanding. Ask for Summer H she makes everything work.

Li
Review №15

Always great service! Steffen is friendly, professional and courteous!

Ch
Review №16

This was my first experience at this dealership. The service was excellent and the entirety of the staff was kind and helpful.

Ti
Review №17

Matt Williams is great. Super service and no surprises.

ro
Review №18

Summer always takes care of me with quality service on time

Wa
Review №19

Staff is friendly and professional. Work was completed accurately and on time.

K
Review №20

Have used them for all service needs on our Acura MDX. Will continue to do so.

Su
Review №21

My contact person Matt Williams goes above & beyond for his customers

Am
Review №22

Always great service.

Al
Review №23

Service was quick, efficient, complete and well done.

sh
Review №24

Always great service!

Al
Review №25

So yesterday I had the pleasure of working with David Silver. My girlfriend and I had the best experience ever! David is excellent and great with people. You NEED to ask for DAVID SILVER. He will take care of you and resonate quite the relationship. Thank you again David and Matt Heims. 😀👍

Ti
Review №26

Quick and fast

ja
Review №27

I had the worst experience ever. I would never recommend this place to anyone. Please stay away the management and sales person Don are very disrespectful.

Ni
Review №28

We walked into the dealership with high expectations, and they were exceeded. We worked closely with Don Fisher, and we walked out with not one, but two new Acuras. Feeling blessed and happy, we left knowing we had made the best choice.

Ki
Review №29

Dropped off our vehicle last night right before closing and Ian set us up with a loaner until our vehicle is repaired. He was very efficient and got us checked out and ready to go home in the loaner in just a matter of minutes. Thanks Ian!

Vy
Review №30

Service is supra, I drove 30 minutes to get my car maintenance here.

Ev
Review №31

I love Shannon I bought a car n I love it! They’re all awesome!

Ro
Review №32

They worked me in on a day they were full and I had a battery failure.

Da
Review №33

Excellent service

Lo
Review №34

Stephan is awesome!

Sa
Review №35

Great service, the best Acura dealership so far, and I’ve had 4 Acura’s and dealerships in Washington state and Hawaii!! Stefan, my service guy is the best!!

Information
3 Photos
35 Comments
4.6 Rating
  • Address:7007 E Chauncey Ln, Phoenix, AZ 85054, United States
  • Site:https://acuranorthscottsdale.com/service/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 480-360-4687
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Vehicle inspection
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:7AM–6PM
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