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Grease Monkey
1730 W Bell Rd, Phoenix, AZ 85023, United States
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Grease Monkey
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Cl
Review №1

Fast & Friendly. When we first arrived, we were told it would be about a 45 min wait but they were hustling and only took 13min to get us in. Keep up the good work :0)

La
Review №2

I selected Grease Monkey based on the many high reviews. First time here. Highly recommend!! I was not disappointed! Michael greeted me immediately, and even educated me on my car with how to keep my ac and music on with the engine off while I waited (I have a push button/start). Very friendly staff. I came in for an oil change, air up my tires (my indicator light was on for tire pressure in one tire) and to have my car fully looked over due to my cross country move here from FL. Michael shared with me that they do this anyway as part of their service...no additional fee for it. I think my wait time for them to take my car into the bay and finalize payment was all of 20-25 minutes. Michael even showed me how to use the tap feature with my credit card - something else I had thus far never used. They even brought my interior-air filter in to show me how dirty it was... definitely needed a fresh one. (Thank you for that!). They also confirmed my wipers were good (along with some other items) and didnt need changing. I appreciated that because my husband had recently changed out my wipers, so that little thing alone increased my trust. As a female, I generally have reservations about taking my car in on my own because in my younger years I was taken advantage of once...very bad experience with a shop in CA. Because of that experience I have trust issues now with any type of mechanic. I was completely in good hands here and will be giving Grease Monkey my business moving forward. Thank you Grease Monkey for taking such great care of my car and I. Youve earned a customer for as long as Im in AZ! I appreciate you!! See you next time! 😁

Ka
Review №3

While on vacation we need an oil change. We found a Honda dealer that told us it was a two and a half hour wait and they were not very friendly. They recommended a different location and company to us. We drove down the road and found grease monkey and they were great! Friendly service. They told us we had had to wait at least a half an hour maybe 45 minutes and we only waited 10 minutes. They did a great job highly recommend. Good price too

Tr
Review №4

Great service amd price. Told me it would take 30 mins only took 15 mins

De
Review №5

The guys that work there are really understanding and kind. They got the job done without a second thought. I I went in for an oil change, and they cleaned my windshield, filled up my tires and did a great look about on the vehicle. Highly recommend, these guys are great

Ty
Review №6

These guys said about 30 minutes and since they had finished another car before me earlier I was literally in and out within 10-18 minutes. That was fast service! They even check tire pressure also. Most places nowadays do not check tire pressure. These guys were efficient and reliable and fast.

Li
Review №7

I always bring my car for service here. And the guys are always very nice and friendly and keep me informed of what they are going do to my car. No waiting time service on my car was quick and fast and I was ready to go about my business with no problem at hand. Thank you all

To
Review №8

Fast service and reasonable price nice guys no pressure of other work I need done lol

Ro
Review №9

Just wondering if someone could help me I have an old 1994 Chevy van C10 very poor person dont have much money Maybe you could Ive been where you are look at help me pick me up I understand if you cant thank you for your time

Ma
Review №10

There was only 2 techs working I showed up 1hr before closing and still got me in and out within half an hour. Which was completely fine with me.

Ma
Review №11

Absolutely love this place. Any bad review is just a Karen. Dont listen. They are super professional and dont take advantage of you like every other place i have been. If you dont need it, they dont try ro convince you that you do. They are the best place to go in the valley.

Ce
Review №12

It was the fastest oil change ever. Friendly and understanding staff.

Da
Review №13

At least the manager will work on the cars. Sign says Get in Get out Get going. Please take that down. Drain and fill takes maybe 10 min. Inspection 5 min. Clean windows, everyone doing it 1 min. The manager cleans the windows and the other two watch him. Lol. Pit guy said he is covered in oil? How? I told him to stop doing that! Lol. Just sad. As much as they charge for cheap oil (service pro) I should be simple in and out.

Fa
Review №14

Dropped a star because the correct coolant wasnt used for my vehicle nor was I informed about it

Ch
Review №15

The food was amazing. The servers were all warring masks, and still managed to be sweet and full of sunshine. YES, they are following social distancing protocols! My best friend and I, enjoyed ourselves immensely. Thank you girls.

Ja
Review №16

This was the fastest oil change I think I have ever received. I was in and out in what felt like 15 minutes. Staff had my information on file from another location, pulled me up, gave me what I normally get, and sent me on my way. No B.S.

di
Review №17

They always top off everything and do a thorough job

Ma
Review №18

I have been taking my vehicles here for a while now. The service has always been outstanding. They don’t gouge you on prices and have always been honest and not looking to up sell. Very professional and friendly.

Cr
Review №19

Super quick and friendly staff. They always do a great job!

de
Review №20

They was very helpful with my oil change and gave me slot of knowledge about it

Da
Review №21

Great service! Car was in/out under 45 minutes

Mz
Review №22

Fast, timely, reasonable pricing,great service

Ro
Review №23

I showed up 15 minutes after they opened there was only two employees at work and there’s three of us waiting in line they finished one vehicle another customer walked up walked in waited about 5 to 10 minutes and then walked out and left at that time a third employee showed up walked in told me I need to have a mask on I showed him my CDC vaccination card explaining to him that I was vaccinated and he interrupted me and said you need to put a mask on I asked him are you gonna take my money and he says yeah I’ll take your money outside so I went outside he took myDebit card when inside for about 10 minutes came back out charge me $117 for an oil change they taxed for labor didn’t vacuum anything all the extra supplemental things they’re supposed to check was checked off on the sheet as either not required or sealed before I was interrupted I was going to explain to the person that the city of Arizona city Council has stated that yes we must wear masks except for people with medical disabilities so I was not allowed to identify myself as a disabled veteran nor did I get to apply a five dollar coupon nor did I get the military discount which I know they don’t stack but at least I had three chances to get some kind of DiscountI will never return to grease monkey again

Ma
Review №24

Super fast, super nice. They do EXCELLENT work.

Sh
Review №25

Quick and efficient. No complaints and check out was fast!!

Br
Review №26

Very honest and friendly Thank you

Br
Review №27

Fast, easy and professional staff! Quality experience through and through.

Ma
Review №28

The location on Bell is SO much better than the one on Thunderbird or any location in AZ. The people there legit care, fast and always alway respectful. I never feel like they are taking advantage of me because I’m a female they treat me fairly and equally. Honestly I’ll continue to always go here

Br
Review №29

I came in for an oil change it was quick and they even cleaned my windows! These guys were great! Garrett was awesome! Hes very professional and went over the ticket with me. I highly recommend getting your car serviced here. Good timing and great pricing!

de
Review №30

Fuel Injection Cleaning Service. My car runs and accelerates so much better. Runs like a new carBest Price Point around I might add too.

St
Review №31

We were in and out and they were just amazing. I will go back to them for my car needs.

ph
Review №32

Work was done quickly and professionally. I would recommend this Grease Monkey to friends and will continue to bring my business here in the future.

Ka
Review №33

Reliable,friendly and very professional people that work there. I recommend this place to all my friends and family members.

Cy
Review №34

Excellent service!Highly recommended!!

St
Review №35

Went in this morning for an oil change and some other issues. My car was taken in right away, they gave me a breakdown of costs for the 2 belts and AC vent motor and an estimate of the time. While waiting I looked up the part costs online and was happy to see that they charged at cost and not over. All of the guys were extremely friendly, very quick. Theyre following the new city guidelines for masks and gave masks to those who did not have one. They definitely earned my future business and Ill be back to have them do more work.

Ta
Review №36

My husband likes it

JJ
Review №37

The guys over at Grease Monkey are very professional, respectful, fast and convenient. These guys are great!

Ki
Review №38

Our oil light indicated 5%, so we rushed over to get an oil change and found Grease Monkeys bay open so we pulled in. They changed the oil/filter, washed windows, etc. and we were on our way within 15 mins.

Aa
Review №39

I’ve been going there two years just about and have had excellent service every time

An
Review №40

Service was good, precise and on point. However with covid in season and having to wear a mask inside a location with no A/C can be pretty annoying. Other then that it was ok.

Ri
Review №41

I went with my mom to get her car an oil change so I decided if her car is old beat up my car is new why not give them a try I was very happy leaving their facility they made sure I had air in tires cause I did have one low and they changed my filter for no cost everywhere else changes an arm and leg I was very happy and will return thank you grease monkey you guys rock no more jiffy lubes or walmart oil changes you all have pi ut services from now on much love

Na
Review №42

I’ve taken all my cars to grade monkey. They are the most honest shop in Phoenix. Our latest trip to was for breaks on our BMW 528i.Everything was fast and perfect!

Ro
Review №43

Staff are pleasant and the service is quick. Obviously not quite as cheap as taking it into a non-rapid service mechanic, but the prices are reasonable.

Jo
Review №44

I absolutely love the guys at Grease Monkey.Thomas, Warren and Thad the owner are the ONLY people that I trust to care for my van.If I have a question they are more than willing to take a look at her. ( My Van. )I would highly recommend this to anyone who needs repairs on their vehicle.Thank you so much for helping me out with my van.I simply cannot Thank you enough.Much love to Grease Monkey.

Al
Review №45

Quick and efficient.

Jo
Review №46

Incredibly quick and professional

Li
Review №47

I had my oil changed 3 weeks ago and went here due to the ratings. It was on the pricier end to what i usually pay. Fast forward today my car shut off and i got an alert low oil pressure. I was a quart low. And no i dont have a leak i had a mechanic check. Staff was friendly so 2 stars

Ma
Review №48

A little experience for synthetic oil

Co
Review №49

They are wonderful. I will never go anywhere else if I can help it. They give me very detailed diagnostics and explain everything thoroughly, they also dont hassle me upselling everything possible.Sometimes they are running a bit behind schedule... I think sometimes they take extra walk-ins.

Br
Review №50

9/19/2020 - Friday afternoon oil change, $60-70, 2018 FORD F-150, the photo, square 1 shows the driveway on Tuesday 9/22/2020.9/24/2020 - Returned for service, was explained that the drain plug was not replaced the first time with a NEW drain plug as spec by FORD. The second square, two, shows my driveway this morning. 9/25/2020.9/25/2020 - I am writing this as my truck is on the way for the third time to this shop.I live in Avondale, I was on that side of Phx heading out to Cali and stopped here based off of 2-3 reviews I quickly read on yelp. Not my normal stop. As you can tell from this review I am only interested in reporting the facts.

1_
Review №51

I got nothing but good things to say both locally and nationally about this company

Em
Review №52

I love this place. Everyone is super friendly and do quality work for a good price!

Je
Review №53

Swift courteous service on a Saturday. Will return in the future.

Ch
Review №54

Fast friendly and fair priced. Our company gets all of our vehicles serviced here.

Mi
Review №55

I used to spend 2-3 hours at the dealership for an oil change, but I’ve been coming here the past two times, and I’m in and out. I had an appointment this morning at 9:30, was paid for and driving away at 9:56. They never try to upsell me or give me grief. Love it here!

Ta
Review №56

Honestly this is the go to place. They take great care of you and are always quick and kind. You can really tell that they try and help save you money and doesn’t try and make you buy unnecessary thing especially if it’s not something that’s not needed. Definitely going to recommend!

Ei
Review №57

Service was great!

Mi
Review №58

They are very helpful and I always get my car repaired here. They seem very honest and they fixed all of the problems in my 15 year old car, now it seems like a new car! :) Thomas is a great mechanic.

al
Review №59

Honest MechanicI have been getting oil changes at this Grease Monkey for awhile and recently needed service for a check engine light. Thomas, the mechanic, is honest and not interested in gouging his customers. I will absolutely use this location again for future mechanical issues.

Ja
Review №60

Speedy and Amazing service. Highly recommend them, I went in for an AC repair for my car, which they found in a few minutes and were able to repair it quick. Afterwards, they were able to recharge my AC system.

Ch
Review №61

Never seen a bunch of guys move so slow!

Al
Review №62

DEFINITELY RECOMMEND!! Very professional & kind friendly enviroment. First time here & will definitely always come back for an oil change.

Te
Review №63

Professional and did not try to over sell me on anything I didn’t need

Os
Review №64

Grat job, and good costumer service. I will absolutely bring my Honda civic back itk, plus my oil bolt was broken of and they gave me a brannew one with no extra charge of anything highly recommend thanks guys

Mi
Review №65

They were AMAZING! I spoke with Warren a week beforehand and he gave me a (very reasonable) quote and told me how things would go. I came in with my babies, he met me the minute I stepped out of the car, told me what would happen, and was patient while I got them out of the car. The timeline he gave me was spot on, everything was perfect, and they cleaned my windows! I will TOTALLY be back!!!

Ma
Review №66

They were fast, professional, and polite. They did not try to overcharge me or sell me things that I didn’t need. I don’t live on this side of town and was only here for Sam’s Club, but will definitely be back when it’s time for my next oil change.

ch
Review №67

Great speedy service also great customer service

Ca
Review №68

I always go here to get my oil change or anything else done that they offer and my car needs. Oil changes are quick and speedy and they always give it to me straight on what my car does and doesnt need. Ive interacted with a lot of their guys and theyre all super nice and super sweet. I would highly recommend that you bring your vehicle here.

Jo
Review №69

My wife and I have been going here for a couple of years. Everyone here is extremely nice and seem very honest. When they believe you need additional service beyond what you requested, they simply advise you of it and hand you a written quote. They never pressure you into making a decision. They always finish the service much sooner than the time they quote; and theyll often do small gestures like wash your windows or give your car a quick vacuum when all you really are paying them for is an oil change.

Le
Review №70

UpdateAfter 5 visits my check engine light is STILL on. Do not waste time or money here.If you are seeking an affordable oil change this is place to go. If you need mechanic service, and appreciate your personal time and money then this is NOT the place for you. Spent an entire month going back and forth week after week for issues with my car. So much money on fixing side effect problems, rather than fixing the main issue and saving me time/money. However, if you try to explain that to them they will swear up and down they’re not connected whatsoever and promise you they’ve done a thorough inspection. Yet, have you leave with your check engine light on and swear “the car just needs to get adjusted to the piece.” The service is mediocre and unprofessional. I highly recommend you take your car somewhere else.———————They are amazing! Definitely coming back here. Afforadable prices and they go out of their way to make sure you leave a happy customer.

Ji
Review №71

They make my car happy, find coupons for me, reset the oil change indicator, and let you sit inside with a bottle of cold water.

th
Review №72

Wow.. There costumer service is excellent. I was driving in and they made it to where you are stepping out your car, they are there waiting for you to take down your service. Very fast and extra clean. They have there stuff together. My first oil change with them and you can automatically feel the difference. The staff very knowledgeable and very understanding. I will continue my service here from here on out.

Pa
Review №73

Very professional, communicative and funny.

Am
Review №74

They give great prices and great service! Topped off all my fluids and even cleaned my windows :) great guys! Definitely suggest coming here 👍🏼

ho
Review №75

Really good honest Mechanics. I will definitely be back! Thank you so much!

Me
Review №76

They were great and at their job and performed in a good manner time theyre good Dae Dae handle customers properly and got me in and out of there theyre good company I recommend them to other people they need their oil change and have Services done to their car

To
Review №77

Expensive 73.00 for an oil change. Rip off.

SA
Review №78

Super professional...quick service....very clean...I will be back

Dy
Review №79

Wonderful friendly service!!

La
Review №80

Saw them for a transmission fluid change. They were fast and professional. Not the lowest price around, but not the worst either.

Jo
Review №81

From the moment you walk in until they are done with your vehicle you are met with professional, honest and great people. I would highly recommend this company to anyone and cannot wait to go back for another service. Thank you

Je
Review №82

Excellent service and overall awesome experience. Warren genuinely cared about me and my vehicle. I feel he went above and beyond helping me today. Will definitely be back and continue to do busy there because of how well I was treated by Warren.

Jo
Review №83

Ive been coming here for my oil changes for about two years now they are fast they do the job right and Ive never had an issue but just recently I came for a mechanical issue they were still as friendly as ever however my issue ended up being something the dealer needed to take care of so they couldnt help but that didnt stop them from going above and beyond what was required of them they topped off my oil and tried to help solve another issue I had as well as waved the fee to look at it they always drain my oil catch can when I ask with no extra charge Im always happy after I leave here and will never go to another place if I can help it the quality of service I get here has made me a customer for life and I always recommend them to people I meet if I could give more stars I would

B.
Review №84

Good service, been going here for a while with no let downs. Even when its busy they seem to get things done fast. They also vacuum the floors too!!! Highly recommend this place over Walmart or any others in the area.

Me
Review №85

I will be going back! The service was good and efficient.

Br
Review №86

Ive gone to Grease Monkeys a few times to get my car serviced for an oil change. Super professional and holy cow are they quick. Never had a problem, friendly customer service.

Ma
Review №87

I stopped here while on a summer road trip to Arizona and the staff was great. They gave us some bottled water for free (thank goodness... it was 118F outside) and got the work done quickly. They were even kind enough to let my daughter look underneath the floor to see how they do their work. It made her day!

Jo
Review №88

This is one of the few places I trust to take my car to. Everytime I have ever had a problem, I have always been able to count on the service and the gentlemen that work here. They never try and oversell me anything I don’t need, anything I do need is affordable and reasonably priced, and it’s always fixed as quickly and efficiently as possible. I couldn’t recommend this place enough - especially Thomas who has went above and beyond to help fix my car. He is literally the best mechanic I’ve ever had work on my car as he is extremely knowledgeable and always determined to find the exact problem to any issue to make sure my car is safe and free of any issues. This place is the best!

Cr
Review №89

Fair pricing and good work but with only 1 mechanic...yeah thats the only bummer. Easy stuff like oil changes though, was done fast and really good prices

Ki
Review №90

Great n fast

Jo
Review №91

I usually only leave bad comments, so people don’t go to places that are not worth it.However, this one is the complete opposite. I’ve been coming to this place since I lived nearby them around 2015 or so.Unlike other places, these guys tell you exactly what will be done and they do that same thing.Never had to come back to them to redo something because it was not done right.You guys rock. I will see you in a bit. I’m about to go in and get my brakes done.

Ra
Review №92

I am from Sarasota, Florida and was passing through Phoenix and got an oil change at Grease Monkey. Being a female, I feel like places like this will try and take advantage of me. These guys were really nice and they didnt talk down to me or sell me anything I didnt need. Service was great, got me right in and right out. They did exactly what they said they would do. The staff was super nice and very clean place. I highly recommend them! Thank you Grease Monkey!Satisfied customer :-)

Br
Review №93

Had to get an oil change and knew I needed my coolant flushed. Their price was way lower then what I was quoted at another place. They gave me a list of recommendations but were not pushy about it. I will be taking my car here from now on for any repairs needed or questions I may have. I highly recommend this company, they are honest and trustworthy. Thank you so much to the guys at Grease Monkey for helping fix my car! Very satisfied customer!

Ti
Review №94

These guys are great anytime I need anything done like headlights replaced I had to headlights that I always keep with me at all times in my car which Xenon lightbulbs they put them in for me at no charge whatsoever at the same time I noticed when theyre working on the car the front two tires were owing back and forth by about 5 or 6 in in the mechanic said yeah I need to talk to you about that and the front control arms were broken had they not noticed that my family could have been killed driving on the highway had they snapped so because Im able to get parts on my own for a great price that are made better than the manufacturer I am having them install it on my car this coming Tuesday by the way they also just do my brakes and rotors that I had purchased myself and they put them on for a very fair price and very quickly sincerely Timothy Crowley for keeping my family safe

An
Review №95

Great service always,

Jo
Review №96

If you are looking for good environment and fast service this is the place... was about to give them a 5 star but the only thing that they need is be more friendly....

Al
Review №97

Even though they were very busy, they were able to fix my lighting in under 10 minutes. Staff is very friendly

Th
Review №98

These guys fixed my oil leak in just a few mins. I was in and out of there super quick. For dirt cheap. Always come to these guys for anything mechanical

Te
Review №99

Great service and price. Very fast. My total waiting time was about 15min.

os
Review №100

Amazing Place Was In and Out Real Quick the Staff was Friendly

Information
40 Photos
100 Comments
4.5 Rating
  • Address:1730 W Bell Rd, Phoenix, AZ 85023, United States
  • Site:https://greasemonkeyauto.com/phoenix-arizona-85023-center-1006
  • Phone:+1 602-548-1194
Categories
  • Brake shop
  • Auto repair shop
  • Oil change service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:10AM–4PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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