Ac
Academy Hardware / Industrial Supply
3142 Willits Rd, Philadelphia, PA 19136, United States
Comments
Sh
Review №1

I was greeted nicely by one gentleman and the other just stared me up and down. I politely asked for painters tape and was directed to the section where they kept it. When I went to check out the older gentlemen ( who stared me up and down ) blocked my path from the front door as if I was going to steal a $3 roll of painters tape! I’ve lived in the neighborhood many years and for my first experience in this place it clearly wasn’t the best. Not to mention they have a sign that “prides themselves on customer satisfaction” but are very judgmental after you walk in the door. If I was going to steal I would steal something worth the try not a roll of tape 🤷🏽‍♂️

An
Review №2

Excellent neighborhood store - love to support neighborhood businesses, and they always aim to please.

Le
Review №3

Very good service. They did a great job cutting a new ignition key for my car, and gave good advice on a plumbing issue I was having. Also had parts on hand that were cheaper than Amazon. I will be going here first to support our neighborhood businesses before I spend any time trying to deal with the usual nonsense at Home Depot or Lowes.

an
Review №4

They usually have whatever you want and save a long trip to home depot or Lowes.

Ke
Review №5

I took a sliding patio screen door to the pros at Academy hardware. They tried to fix it in front of me and I knew right then they knew what they were doing. I decided to order a new door and the price was a lot less then I figured. Just goes to show how honest they are. Great to have a business that cares about their customers.

Ar
Review №6

Our hometown hero for hardware supplies

Da
Review №7

Great place nice people that own it . Has a little bit of everything there. Old fashioned hardware store. Just loved it

Jo
Review №8

Good place to find things fast. Found a razor scraper on one visit and a window shade on another. The shade was only $8.75 which I thought was reasonable.

Ra
Review №9

They always have what I want and they are local.

Ja
Review №10

Great local store. Always seem to have exactly what I was looking for. Friendly, courteous staff. Support small, local businesses before we dont have them anymore.

M
Review №11

If I could give less than a star, I would. This place is terrible. I put a deposit down for a new door several months ago. I wanted a storm door for the winter. They called before the holidays and said that they were backed up. They asked me if it was okay right after the holidays. I said fine. I called to see where my door was and I got nothing but attitude in return. Not even an answer as to why its been months and Ive been patiently waiting and they didnt even attempt to contact me. Not even an attempt at an apology. Just attitude, like its my fault. They wouldnt even gone me a refund so I can go somewhere else and get a door. DO NOT GO HERE, UNLESS YOU WANT TO GET RIPPED OFF. Im going to be taking them to court. I dont want anyone else too have to go through this nonsense. An attitude when theyre wrong and they wont even give me my money back. I tried to support a local business instead of going to a conglomerate. At least with conglomerates theres a level of professionalism and courtesy.

Da
Review №12

Very friendly and knowledgeable staff. You get the feel that they have been in the community for awhile.

ch
Review №13

I went there to get my apartment keys, even a car key, done....in less than 5 mn, everything was ok. Great service

Ma
Review №14

Excellent service!Always has what I am looking for!

St
Review №15

Awesome mom and pop store. Better than big box stores

An
Review №16

I purchased a hot water heater here, very knowledgeable staff friendly and they carry Bradford White Water Heaters the best water heater you can buy.

Ka
Review №17

Just went in with a broken cabinet door hinge...they helped me out quickly, cheaply ($10 for 2) & even said if it didn’t fit they would take a return. Couldn’t ask for more! Thanks!

Lu
Review №18

People there very knowledgeable and very helpful

cr
Review №19

A independent hardware the old fashion wayCant find it big box . They might have it.

Br
Review №20

This owner operated hardware store is not like the hardware store of today. It is very personable and they are very aware of their products. It reminds of when things were not so price driven.

Mi
Review №21

This guy that runs this place has more knowledge then a dictionary .i needed new nuts for my after market jeep bumper showed him the old nuts and told him the old ones only turn in about half way and WITHOUT looking at the bumper because i couldnt carry it he told me to try the ones he suggested and bingo it was a perfect match..👍🏻keep the business in the community

Jo
Review №22

Great place to go for all your hardware supplies, they have excellent service and help. I recommend this place highly.

Pa
Review №23

Great neighborhood hardware store always helpful

Le
Review №24

Nice people that know how to help you with your needs.

Ki
Review №25

The guys who work here are super nice and helpful. And the keys they make ALWAYS work.

Ge
Review №26

Friendly neighborhood hardware store. No big box BS

Bo
Review №27

Very helpful.

Ja
Review №28

Great price, professionally installed Bradford White water heater. Thanks

Je
Review №29

Great small town hardware store type facility. Very helpful

Mi
Review №30

Should of went here from the start Very helpful

Jo
Review №31

Nice people

ed
Review №32

Doing good in the neighborhood

Th
Review №33

Never use them again!

Fr
Review №34

Have everything you need

.
Review №35

Great selections

Jo
Review №36

Helpful staff!

Ro
Review №37

Nicccce

Jo
Review №38

Old school hardware

Ea
Review №39

Awesome!!

Information
39 Comments
4.5 Rating
  • Address:3142 Willits Rd, Philadelphia, PA 19136, United States
  • Site:http://academyhardware.com/
  • Phone:+1 215-673-0878
Categories
  • Hardware store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations