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Tague Lumber of Philadelphia
560 High St, Philadelphia, PA 19144, United States
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Tague Lumber of Philadelphia

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Eu
Review №1

Incredible work! I sent Tague a photo of the threshold condition I had at my house - a tripping hazard on the way to the kitchen - and a sketch with dimensions of the threshold. And, I held my breath..... I am amazed at Tagues (Dan did the work!) ability to understand what I was looking for - I think there may have been a little mind reading going on here. The threshold they made for me is exquisite! And, you can see from the photo it fits perfectly and resolves the uneven floor condition (I havent put a finish on the threshold yet). Btw.... I worked with Alexa on the order and she was friendly, helpful and a joy to work with!

Ni
Review №2

Great place to get your lumber needs!! I would recommend this place to anyone who works with wood. All of there associates are well knowledgeable in their fields. Mike was a tremendous help!!

Di
Review №3

They have a lot of great stuff very professional but not cheap at all

An
Review №4

Tague Lumber has been in business for decades and have quality materials for sale. Might be a little more costly BUT it is worth it.

Ri
Review №5

Hands down some of the best customer service for lumber and building materials.Placed a quote online at 7am responded by 9:45am with a phone call and email notifying me that the file I attached with my request couldn’t be viewed. I was able to resend and received my quote within the hour. Big box stores can’t come close to this level of service!

Lo
Review №6

It’s the weirdest Company to do business with. I went there cause I specifically saw them listed as one of the distributors of the Jeld-Wen doors. Here’s my experience with them. First they try very hard to sell you another brand of their choice. Like really hard. Then if you insist long enough, you’ll get what you want. The transaction process is smooth - they take your money and promise to deliver on x date. So when x date comes around and you realize that (1) the order is late, (2) they did not call to provide a status update- you begin to wonder if the Company will provide some sort of rebate for the lost time and for not honoring their portion of the contract. To your surprise, the answer will be a straight NO and no apology is offered. Furthermore, after waiting for more than 30 days for your order to arrive, they will make you wait some more and say “I’m going to see when my guys are available to deliver your door. It could be tomorrow or next week.” And finally, they will refer you to a very, small clause in the contract that says “this is just an estimate.” Meaning, they make sure to cover their @ss while screwing you up in the process. Well I have some news to the owners and management of Tague Lumber. Guess what happens when you do your customers like that? They will never do business with you again AND you will miss out on new business because they will not refer their families or friends to you. Congratulations on securing that short-term loot.

Ma
Review №7

Great prices

An
Review №8

Prompt and courteous service. Better quality lumber than at the big boxes. Nice selection of fasteners, and anything one needs to get the job done.

Da
Review №9

Teague Lumber is one of the most top notch lumber places in Philadelphia, if not the best, service is outstanding, quality is outstanding, but you pay for it so you get what you pay for great place I love it

MU
Review №10

Great service, knowledgeable staff and Quality lumber.

Lo
Review №11

The staff are very friendly and helpful. they did not have what I needed on site but they called other locations to find it.

Vo
Review №12

Update: I am editing my post because we finally received our quote today. The salesperson was very sincere and apologetic for his slow response. We are putting our faith in this company because we want to shop local, so we are going ahead with our order. Hoping it all works out!We tried to get a quote from Teague for materials. Steve said he’d send the quote that day. He didn’t. We called again the next day and was promised a quote. No quote. We called the 3rd day and was promised the quote in 30 minutes- no quote. Seriously, how hard is it to quote 38 pieces of Trex material? If you can’t do the job, just be honest.

Da
Review №13

Excellent customer service, great product, and punctual with my delivery:)

Ro
Review №14

Best lumber yard around! Great staff.

Da
Review №15

Going here for years. Much better then any big box store

RO
Review №16

I HAD A. APPOINTMENT AT 11AM TO LOOK AT SOME MATERIAL. THE PERSON I TALK TO WAS VERY GOOD HE SEEMED VERY GOOD AT HIS JOB. I INJOYED MY VISIT VERY CLEAN PLACE.

se
Review №17

Excelent lumber at a reasonable price. (No Home Depot hook boards here!) The sales staff here is top notch. We come here first for supplies on all of our major builds.

ge
Review №18

I like the place good service I found everything I need

Sa
Review №19

Support living local economies! Shop here for building supplies instead of big box stores.

Ni
Review №20

Good people. Good Service. Good Price.Tell Vince, Nick and Charlie Sucic sent you.

la
Review №21

I bought much of the lumber for my own home project in Media from them, (including a large lam beam that came in exactly as I specd it). I always received great service and they have a lot of special products that you cant find at big box places.

Cy
Review №22

My favorite lumber yard.

Da
Review №23

Jenn Campbell (an employee) gave my General contracting company (CMW GENERAL CONTRACTORS LLC) a hassle during our most recent order (05-15-18). We told her we werent happy with the service and her reply was you dont have to come back here!. As a business owner, Im pretty sure that the owner doesnt want their employees turning away CUSTOMERS. No compassion! Rude! Taking future business elsewhere.

k
Review №24

I went to Tague for the first time today and it will be my last. While I patiently waited in line my husband looked around near the counter. A man at the counter didnt even acknowledge me, but asked if my husband needed help with anything. The employee then rung up my purchase and was curt and rude during the whole transaction. I wont be returning.

Ma
Review №25

Great place. Everything you need in lumber

Lu
Review №26

Great customer service

Sa
Review №27

I called them, they put me on hold and after 20 minutes I hung up and tried again couple more times without anybody answering the phone, then I called from my other phone and they simple hung up.It was my first time calling this store, I normally use the Phoenixville and Media stores, they are awesome !

ed
Review №28

Always seems they ran out of screws specially concrete s screws top cons as far price just a little more money than Home Depot since you get more selection is you are looking for tools beside DeWal tools.

Je
Review №29

I thought Id keep it local, and I called for a quote in April of 2016 for some length Poplar 1/2 X 1 1/2 stock. Some call it screen stock, and I hadnt found a lumber yard that didnt carry it...until I called Tague! I needed at least 300 lineal feet to start for an ongoing project, and I was put in touch with a salesman who subsequently left me a message. It would have to be custom milled I was told. $2.95 a lineal foot I was told. I called back and left a message for him to call back because maybe he had read the quote incorrectly, but never received a return call. I found the stock at Denoon lumber in Ohio for 25 cents a foot.That being said, I do like their tools. And their millwork is, in my opinion, second to none. But cmon...rake me over the coals for some ordinary lumber? Im not havin it!

Ma
Review №30

Always good service when I go

Ma
Review №31

Great family owned business!

B
Review №32

The worst sales rep

Co
Review №33

Great stuff!

Ab
Review №34

Good business

An
Review №35

Great help

Za
Review №36

Terrible service

Information
100 Photos
36 Comments
4.2 Rating
  • Address:560 High St, Philadelphia, PA 19144, United States
  • Site:http://taguelumber.com/
  • Phone:+1 215-848-2500
Categories
  • Cabinet store
  • Bathroom remodeler
  • Lumber store
  • Door supplier
  • Hardware store
  • Kitchen remodeler
  • Millwork shop
  • Molding supplier
  • Window supplier
  • Wood supplier
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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