Very nice staff. Went in for inspection and oil change and was happy with the outcome! I will definitely bring my car back for other services.
I needed alot of diagnostics on strange issues my car was having. The price was very reasonable and he figured out every issue my vehicle was having. He provided very clear notes on everything. It was clear that he cared about my situation and was super honest and helpful.
Its a great feeling to know that I have finally found a honest, reliable, fair priced shop, with a hard working team. John treated me with upmost respect, & was timely on the service. He kept me informed throughout the process. I will not be taking my vehicles anywhere else but here from now on. I decided to post this review to show my appreciation to the people over at Johns. I implore anyone who reads this to use this automotive shop, I guarantee that you will be pleased. I challenge to post a review of the service they receive here. Youll start to notice that all the reviews look like this one.💯💯
My husband took his truck to a different place.They had it for about a month.Nobody couldnt find out what was wrong with it?So I said.. PLEASE take it to someone who knows what they are doing!?So he took it to Johns Automotive.OMG.. THEY found out what was wrong with it after ONE DAY!!It was something with the computer in the truck.So they ordered it and FIXED IT IN less than 3 DAYS!!!My husband was so freaking happy that words cant explain it.Thank you all for getting the truck fixed! 5⭐⭐⭐⭐⭐
Ive been going to Johns for 30 years now. Excellent service. So professional. I trust them implicitly. Great customer service.
I recently took a Lincoln Navigator to John’s for a pre purchase inspection. I had a 10:00 appointment and they took me right when I got there . They were very professional and you just got that feeling you were in good hands . Honestly the thing that impressed me the most was the relationship I observed that they have with their regular customers . I’m from out of state, so unfortunately I will not be a regular customer. I witnessed them ask people if they needed a ride any where why they wait, if they needed some one to pick up their car from their house for them and just all around Great customer service. I wish they were closer to me so I could go there if I needed work done to my vehicles . I would strongly recommend this auto shop from my short experience here .
Proven, experienced experts with quick service and keen attention to detail... Great shop and team.
Great Fast Clean service and the final price came in less than quoted
An amazing group of people that do great work charge a fair price and will never rip you off.
These guys are the best!
Great people, great work. Thanks!
I have been using Johns for over 8 years now and they have never failed. They have made sure I am always contacted for any issue and always try to give you the better option. To me, I feel that I am getting the best quality for what is paid. I recommend Johns to anyone.
Best service ever!
Used Johns for years...highly reliable, honest and trustworthy. I moved out of the area 5 years ago and still return for my auto care.
After my mechanic of almost 30 years retired, it left me with the daunting task of finding a new mechanic. We all know how hard it is to find a mechanic that we can trust. I do believe that I hit the jackpot with this place. After checking review after review, I decided to give Johns a try. It was the best move I could have made. I have been using them since February of 2018 and I can say without a shadow of a doubt that I made the right decision. They do great work and it is always in a timely manner. They are honest and their prices are more than reasonable. Joe the service manager and Jennifer the receptionist are both easy to deal with. Dont hesitate to use them for all of your car repairs. You wont be sorry. They deserve a 10 star review but it only goes to 5 so 5 it is.
OMG! Absolutely the best customer service on the planet! These guys took care of me on an out-of-the-blue dead battery and totally understood my sense of panic and treated me like I was family! Okay. You dont get customer service like this anymore! I am so very grateful for these guys. Trust me, if you come here, you will be so glad that you did!
Took my car there for the first time for inspection. Heard nothing but great things, and the staff was very welcoming. Couldn’t have been any nicer. Inspection was good, and gave me info on my car. Definitely found a go to mechanic for all my cars needs.
After using many different shops I’ve been using this shop for a little over a year now and they’re the best in the business. I wouldn’t trust my car anywhere else. The customer service is just as great as the work they put into my car. Highly recommend!
Whatever you do dont go there.I went there for an alignment.Everything was running great.Justin test drove it with me in the car and said how great it was running and how cold my air-conditioning was.I get a call 2 hours later and he says my engine is blown.I go there to see and he has my engine taken apart.Joe tells me its gonna be 7,300 to fix.I told him it doesnt make since how an engine just blows when I had no problems earlier and had the car checked.Justin told me my engine probably blew from the oil change if they put the wrong oil in it.Thats some bs.I asked Joe why would he take my engine apart without showing me whats wrong with the car.He says Justin was just trying to help you.Yeah help rob me.These guys are scumbags!!
Joe, the Service Manager and his staff are good reasons for being able to feel safe driving your car.Jennifer, the receptionist is ready to help you as soon as you walk through the door. John’s Auto-motive Repair definitely deserves a 5 star review just alone for the trust and comfort you feel puttingyour live in their hands.
Ive been a customer of Johns for about 4 years and even bring my parents car here for service now. Even though I lease my vehicle and I have to drive further to get to Johns from home, Id rather work with the honest, pleasant staff of Johns than the dealer. As a woman who has been fed BS from mechanics for years, it is refreshing to have a team who is educated, professional and trustworthy service my familys cars.
Weve only been going here for a short time, but thus far its been a very positive experience. They really help me take care of my cars!
This is the second time I visit the shop. Price is decent. And work is solid and fast. Joe is friendly and helpful as always.
Hired them to inspect a car I intended to purchase:I am fairly knowledgeable about cars but wanted the additional comfort of a professional ASE-certified mechanic to confirm (or counter) my initial review. It was easy to make an appointment and they took me right on time. They performed a thorough inspection and gave me a good, knowledgeable assessment of the car. They answered all my questions competently and generally provided me with all the information I needed to proceed with the sale.Their customer service was excellent - going beyond the required work and added an additional test at no extra charge.They have a new, convenient and clean area to wait in while your car is being worked on.I had a very easy and excellent experience with this professional shop. I recommend you use them.
Fast service and fair prices. My family has been going to Johns for over 35 years
Tire pressure sensor replacement.
Great service, very fair
I was very happy with the level of service that I obtained at this mechanic shop. Its not easy to find a honest had working me mechanic but I did find one here. Great mechanic and definitely would recommend him to anybody looking to get some work done on the car
They have always been helpful to me and my father. The last time I was there, they helped me beyond what they normally do. Thanks so much!!!
This place is the best. Reasonable prices, great work. They give suggestions for saving money and the quality of work is excellent. John and Joe and his staff are all truly very professional, fair and kind. Bottom line: they do the job right! I recommend that you check this place out if youre looking for an auto body shop to work on your vehicle. Would definitely recommend them.
I was very happy with my experience here. My car starter was dying on me and I needed to get to a mechanic ASAP. I found out about this place through Google. As a woman, I am very wary when it comes to mechanics, but I figured Id give them a chance. I do not regret my experience at all! I was able to bring in my car that day and they even fixed a problem that I didnt know I had. The staff were very friendly and Joe was absolutely amazing! I highly recommend that you give this place a try. =)
I came into John’s after searching for a reliable mechanic I was quoted between 500-800 at other places. John began to inspect my car and found out the real problem ( other shops couldn’t find out what was wrong, guessed and quoted me on services based on a guess) John saved me over $500!!! I highly recommend and will definitely be back for my next car problem. Thanks again for the great hospitality!
Could not ask for better service!! Joe was extremely helpful and knowledgeable. They went out of their way to help me and took excellent care of my girl the Jag. They are just all around great people. Would highly recommend them for their expertise and for their great people skills!!!
Reliable service and reasonable. Trust our cars with them.... Extensive knowledge on unusual situations arise in servicing vehicles.
Great staff! Great repairs!
If you’re looking for a place to take your car, you have found the right place. John and Joe worked hard and quickly to get my vechicle up and running, and took care of every single concern I had. I didn’t even realize how badly my car was running until they took it in and worked their magic. My car went from stuttering and barely moving to running like a dream. You absolutely will not be disappointed by going to these guys. Thanks so much 👍🏻
John argued with me about my truck. He has a bad arrogant attitude. He tried to tell me an engine gets hotter when it’s turned off because there’s no coolant flow. He is correct that there’s no longer any cooling however there’s also no longer any combustion to heat the engine when it’s turned off so it immediately begins to cool from ambient air when turned off. His bad arrogant attitude and illogical reasoning is why I’ll never go back.
Great staff, great service, 5 star experience all around.
They are listed as offering Alignment but the receptionist says they do not offer that service
Great place, excellent service always!
Honest and professional and did great work on my vehicle with a very short wait.
I must preface this review by saying that I am not a shill and have no affiliation with any auto repair shop. Johns is one of just two legendary repair joints in all of Northeast Philly that has such integrity and ability that they do not have to advertise. Word of mouth is all that is needed. When my family members come here, Johns always tells it like it is and charges a fair price. My only b*tch is that they are always busy due to their phenomenal reputation, so we have to wait a day or two longer than the chains or other competitors to get our cars back. But of course we always save hundreds so the wait is well worth it. Dont expect Johns to drop everything to fix your car like the less honest shops will do so they can gouge you for fraudulent repairs. If you want extreme honesty and competence, you will have to wait. And Johns is a small shop so you might have to wait a few hours for an unusual part to be delivered, but so what? While you are waiting, you can eat at one the nearby restaurants, shop in the strip mall mere yards away, or even go to church. As proof of my praise, note that Johns was rated five stars by each of all 11 reviewers on Y*lp.
John and Joe are the BEST! I would not take my car anywhere else.Highly recommended!
Always dependable services. And the work completed in a reasonable time.
Went in for an inspection and it was fast and friendly service! Would definitely reccomend to anyone!
Best mechanics ever! quality service, warm-friendly atmospher EXCELLENT!!!!!
Honest, great work, and very nice waiting room you would enjoy sitting in with a TV.
Very reasonably priced for the city, but the customer service is the thing to brag about. I can tell its a mom & pop shop. Highly recommended
Really good people over at Johns auto. I recommend.
Great People and Great Service !!!!!Highly Recommended
Great affordable work, wonderful staff. I wouldnt trust my cars with anyone else.
Came in for check engine light. It was only a minor issue and they were honest enough to fix my current sensor.
Great Shop and the most honest people you will ever meet
Honest, dependable service every time
Great mechanics that dont rip you off!
Price is not outrageous, welcoming staff. Fixed my car recently.
Honest, good prices, excellent service!
Its ok
Great service
Great service
Well