I brought my car in around 430pm on a Thursday not sure what to expect after buying it secondhand and knowing something wasn’t right. The first person I met, Kim, was exceptional. I cannot say enough nice things about her. I heard back the next day with a list of things it needed to pass inspection. I called to find out the cost, and Kim had to order some of the parts but it was pretty seamless after that. I had my car back by Monday.

I came to Meineke because I saw that they have excellent reviews and their reputation is well earned. Kim is very friendly and I’m glad to be greeted by her when I walk in the door. They’re often very busy and get booked quickly, so if you aren’t able to get there before 10am they may ask you to come back, but it’s worth the wait. Your vehicle is in good hands with them. I can’t speak for every other Meineke on the planet, but the one on 49th and Spruce is the gold standard of mechanics in Philadelphia.

Even though they are not currently scheduling appointments, it worked out great for me to come when they first opened: I dropped my car off to get inspected. Within about 2 hours, I got a text message with a clear, color-coded explanation of what maintenance item needed to be done in order to pass inspection, along with some other recommended maintenance in the near future. Dave was very understanding about budgetary limits, so he didn’t push me to get the extra items done at this point. I’ll definitely be back!

Front staff is great, very helpful and informative, the mechanic I dealt with however was very rude and dismissive to my concerns as if I didn’t just spend $1400. He answered SERIOUSLY when he was asked to take a listen to my vehicle as if I was totally inconveniencing him. Didn’t know that’s how customer service worked!

I have used this site for 2 major repairs (brakes and transmission fan) and I picked my car up a couple days ago and its running very good. Kim is very nice and the work that is done is professional and within a decent amount of time. For a complete brake system fix took like 2 days. Very great service. I recommend!

Dropped my Jeep off on Thursday morning for a state emissions inspection and an oil change, anticipating a max $100 cost and the ability to pick up the car on Friday morning. Site didn’t even start the service until after noon on Saturday (49 hours later!), then determined that I needed an entirely new brake package because of uneven wear on the brake pads: total charge over $500. I’m not claiming that they sold me an unnecessary repair, but the long delay and unexpected cost left me furious. Doubtful I will ever use this site’s service again.

They were so friendly and efficient! The woman running the front was such a pleasure to deal with! She made sure that my car was inspected that very same day while I was at work. They found a few things wrong but the prices to fix them were very reasonable.I love this mechanic and will be back again and again!!This was my third visit and each time it gets better and better!!

I brought my car to Meineke for an inspection and wheel alignment. I got there around 8:20am. I was asked if I could leave the car so I did. After waiting all morning/afternoon, I called around 3:15pm to inquire how much longer it would be and was told my car was next up. I received a call around 4:30pm stating they wouldn’t be able to get to it that day. Now, they had wasted my whole day and I had to pay a Lyft to get home and would have to pay for ANOTHER Lyft to pick the car up so I told them to keep it so it could be done the following morning. The next day. I was called around 9:30am and told the car was ready. Honestly, this is ridiculous! There’s no reason an inspection and wheel alignment should EVER take a whole darn day. I promise you Meineke will never be on my list of places to take my car for any reason.I would like to shout out the assistant manager though. I believe her name is Kim. She was very friendly and professional. I would be remiss if I didn’t mention this. She was the best part of this experience. I probably would’ve had a meltdown and told everyone off if she hadn’t been so calm and collected. She deserves 5 stars!

The staff is friendly and the mechanics do good work but they absolutely overcharge for convenience. Jobs generally cost $100 more here than they would at a small privately owned mechanic. Ive sunk so much money into my car with them (around $2,500 over the span of 6 months) because they were a quick 4 minute walk away from my house, but now that Im fully vaccinated Im going to put in the effort to search elsewhere and not keep getting overcharged.

I was referred by my mechanic to get the work done at a Meineke. The price I was being charged at a Mitsubishi service center was ridiculous! Going to Meineke saved me thousands of dollars AND the turn around to get my vehicle back was fast!

They were very polite and a great price. They spilled oil all over my engine and didnt clean it or let me know. Now my new car is smoking like crazy when I drive. Its scary and smells. Ill never go back to them. Itll cost me more than the money I saved just to clean up their mess.

I had a very good experience at this Meineke. Dave the manager was respectful and straightforward which I appreciated. I called other garages in the neighborhood and was dismissed and rushed off of the phone when I told them my car issues. I got a quote from another garage which would have been over 1k for the the work I needed done. This location was quick and fair and I love that they have a warranty on the parts and labor! I even got the parts they removed back upon request. My car runs great and I’m very happy and relieved. Thanks!

They took care of me same day. Drained and cleaned my AC and helpmed to identify a bigger issue in the ac system and gave me pricing options. So nice and friendly!

I came outside ready to go to an overnight shift at my hospital and found I had a flat tire. I called my insurance and scheduled them to tow to the west philly location in the morning. I had been up all night at work, so I asked if they could just give me a call once the car got to them and to go over any prices over the phone. They were great at communicating and they also changed my oil when I asked. Overall, service didn’t take that long and when I paid in person the front desk personnel was very sweet. Will go back again for services.

Thanks so much for your help! My car drives like brand new again.

Got an oil change here. Very busy spot but they said the car should be ready within the day and it was. Very nice people too.

Kim and David were great. Answered my questions and had fast convenient service.

They made time to help me plug my tire, I appreciated getting squeezed in time to go to work and the price was great.

The crew at Meineke were extremely helpful diagnosing problems and replacement part needs for my older used vehicle. The ability to get the car to them and back within a 24 hour period was unprecedented given the amount of work required. Car is driving better than it has in many years and most importantly is safe on the road again. The professionalism from the office to the shop was top notch.

The folks at the shop were courteous I’ve the phone as well as in person. Drop off of my vehicle was easy and it was after hours, too. Diagnostics were finished the next day and repairs by the following morning. The service was very fast and I feel very reasonably priced, too! I’ll gladly return for future needs! Thank you!

Manager Kim was very professional and ensured the A/C service i requested was completed timely and notified me immediately when the job was done.Thanks Kim!I highly recommend this location!!

Overall a great experience! My only complaint is that the estimate provided did not match the final price as they added a wheel alignment without informing me first.

I love the service here. And the prices are reasonable

My experience was good went in for oil change but they check other things and made me aware of things that needed my attention. They were able to fix them also.

Ive been to this spot maybe... 5 times? Theyve always fixed my car correctly (never needed to bring it back), Ive never felt taken advantage of, everyones been courteous, and they promptly called me when my car was ready for pickup.

I once gave this Meineke 5 stars because Dave at the front desk is so nice. But I took my car in for a routine oil change and the mechanics broke my hood release cable and didnt tell me. So four days later, when I called about my car, I was told that it was not done yet and wouldnt be done anytime soon, but that I could pick it up if I liked. I needed to use it so I went and picked it up to find the hood release latch hanging open. I contacted Meinekes general customer service and they offered no recourse. I now still need an oil change and cannot get my hood open. I have to take it elsewhere to fix what Meineke broke and waste more time and money to get what should have been a simple oil change. I am very disappointed.

Great service! — special shout out to Kim, who was very patient with me and helpful

Dave and staff were wonderful each time I use the service he saw to it that I got my car in perfect shape being a 2006 I have agreed that Meineke will take care of my Car from here on out

Very pleasant and accommodating in their services today. Highly recommend

I’m so grateful for the quality of services I’ve received here. Especially as someone who doesn’t know much about cars and can easily be taken advantage of, I’ve appreciated that this business operates with a lot of integrity. Dave is one of the most sincerely kind managers I’ve ever met!

The service was quick and the manger was nice. I only got an oil change but I look forward to returning in the future for another one.

Excellent work, staff was friendly and professional.

Although they weren’t able to get to my car the first day I took it in, they got to it first thing the next business day. Quality work, friendly service at the desk. The hardest part about using this garage is finding street parking, since you can’t leave your car on their lot when you drop it off.

Great work when they can do the job.

This is one of The Best Auto Mechanics in Philadelphia! They are Professional, and Timely. I have used this location for over 10 years. Their prices are fair, and they will work to find you a DISCOUNT! They are trustworthy too. I can go on and on. Check them out if you want your car to run when you leave them, without any new issues popping up. Like I said, they can be trusted.

Nice hospitality an a Good job an the word I wanted done. Yes I was satisfied thank you

Dave the Manager is very professional. I can usually get my car seen the day I call or the next day. Service is always prompt, sometimes my car will be fixed same day depending on the issue. Prices are reasonable. I recommend this Meineke to anyone in Philly.

Wonderful experience! Very communicative and easy to work with, and they did a great job on my car

They were very kind, timely, and communicative. I believe I got a fair price and will return. 😀

Tried to sell me new brakes and rotors which I dont need, wouldnt pass my inspection since I refused to pay for their scam. And $100 to change a couple tail light/blinker bulbs?? Meineke can get bent

One of the best car service experiences Ive had. Quick, straightforward check-in; they finished the job two days early; and i paid half what i expected to.

Dave, the manager, is very communicative and professional. Ive used this location twice and have had incredible experiences both times. I would highly recommend!

Excellent service. The employees were incredibly helpful and kindly answered all of my questions. Will be going back.

Everytime I go to this Meineke it is a hassle. Why does it always take more than one day to get my oil changed??  Or any other service for that matter.  I work all week and dont make it home before they close. So I show up at 7:30am Saturday, as posted online and they turn me away.  At 8am when they actually open, they already have 10 cars ahead of me and they cant get a simple oil change done in a day? Their hours are listed incorrectly and there is never anywhere to park. Because of this I actually got a ticket while waiting for service!  I had asked them to replace front and rear windshield wipers and they only replaced the front. I asked them to replace the head light and they replaced the hi beam light. Now I have to go somewhere else that can actually follow directions. On previous visits I have been scolded for not getting my air filter changed at oil changes when they are the only ones that had ever changed my oil.  Now I drop it off for an oil change, and surprise they didnt change the air filter either.  Last time I needed a tire replaced I had to go to a different location to get one done the same day. They replaced the tire that same afternoon, were friendly, respectful and offered me a warranty.  A week later I got another flat an when I take it to this Spruce St. location, they tell me Meineke doesnt offer warranties. What are they talking about?? I have a receipt from the warranty they sold me at the Meineke a week prior! Dont waste your time or money at this place.  They always take all day, theyre rude, and inconsistent.

Great service even during a snowstorm! I gather that there is high demand for car service at this location, and their lot is busy— Even so, manager was consistently patient and professional on the phone and in person, and as long as you have time to drop off your vehicle they’ll take you on! I just needed an inspection, but will be back to this neighborhood meineke for inspections and oil changes.

Took my new-to-me Subaru to Dave for a used car inspection, found out there were some minor things to replace, and one major repair was needed. So thankful that Dave was willing to work with the limited warranty vendor of the dealer so that I only had to pay a small deductible. It was quick and Dave was very communicative!

I am satisfied with their services. No complains.

Service was excellent. Dave is a true professional.

Fast, quality service. Dave was super helpful and knowledgeable. I had to install a theft prevention shield on my 2009 Prius. I have been hearing about catalytic converter theft in West Philly. I bought the shield and called Meineke, and Dave told me to just bring it in and they would install it. I came in at 8 am on a Saturday and they were done by 10 am (and it was busy in there). Thank you!!

Dave is one of the best managers Meineke has to offer. Constantly busy but is aware of customers needs. He and his guys are also honest mechanics which is hard to find.

My car wouldn’t start. Took it to the dealership where I purchased my car and they gave me a quote of almost $700. Took it to Dave and something needed to be tightened on the battery. The were reasonable. They didn’t hike the prices up like some do when they see a woman come in alone. They had integrity! I’ll be using them in the future!

Horrible now I have drive 1 away to get a oil change I called to see if I needed a appointment for a oil change the guy said no drop off only who drops they car off and leave it for a 30 minutes oil change with babies I said can I stand on the side wall I live close can’t walk babies back to the house juts for a oil change he said no drop off only smh so I’m ten minutes from them driving now I have to drive a hour to get a 30 minutes oil change lol juts like them to pull this will take my busy elsewhere and talk about them like I’m doing in here wherever I go I’m sure we’ll get a laugh and wow how horrible was you getting your engine done....... 😂🤣

I live around the corner from this place, every time I go I say never again, and then I forget how bad it is after a few years and submit to the convenience. They always over charge me, they always try to do stuff my car doesnt need. This time I took my car to another place by my work to look at my tire sensors, and they said they were functioning properly but they were sensing that I had different tires. A few weeks later I got a flat and decided to replace all of my tires. I got them replaced at Mavis which I also regret. The light didnt go off so I brought it into meineke for a.) An alignment, and b.) See whats up with the sensor.They did the alignment and told me that my tires had no sensors. So either Mavis or meineke stole my tire sensors, and moreover one of my brand new tires blew out on the turnpike a few weeks later.  But yeah only go to meineke in an absolute emergency and know theyre gonna screw you over.

I had rear shocks installed but also had my front struts inspected. Work was done in a very timely matter.

Went to this Meineke instead of a few other places in my area because of the reviews. Quick, reliable, and good customer service. The lot fills quickly because its small (and current nearby construction) so the earlier you go in, the better. Will be coming back next time I need an oil change!

After a routine inspection turned into a very expensive brake pad, rotor, air filter, and oil replacement, my car was returned to me greasy, incessantly squeaky and with a big oil stain on my mat. Over the next week my undercarriage protector piece came loose, and I knew I needed to take it back to be fixed. When I did, they were very quick and understanding. They worked fast and all of the above issues were fixed. The man at the desk was incredibly helpful every time I was there, and I appreciate the help in getting my car back to ship shape.

Dave is awesome! He gave my car an inspection, explained to me exactly what I needed to pass & then fixed everything. He’s Professional, informative, accurate & has great customer service! Thanks!

Brought it in Saturday morning for an oil change and an AC recharge. They gave me the price (including labor) upfront and had it done by the afternoon. The guy working the desk was helpful and friendly.Be warned the lot is small so they do fill up by the PM - I initially came Friday afternoon and was told they were already full and to come back the next day. But otherwise it was a great experience!

The person I spoke to gave me a quote, I then asked if he could provide a less expensive fix. He called me back within minutes and gave me a much better price. The work done on my car was exceptional so far, my car runs better than ever..Really!!!

Super friendly and great value. I thought my engine light was on and assumed I’d get a call about all sorts of things that need repairs. Ended up being tire pressure, which they fixed and didn’t charge anything for. They are very busy, so it took a full day for an oil change, but I will deff be returning.

The service is great. The Manager is very informativeand goes that extra mile to help you. I will only take my car to Meineke.

Great customer service and quick! Saved me a trip to the dealership

This place is great. Dave answered the phone immediately when I called. I had to leave my car over night for my tire to get fixed because they were so busy from the holiday but they called me first thing the next day. They were very professional, kind, and reasonably priced.

Straightforward with time needed. Quality repair service and Dave is courteous and professional.

I believe team is always clutch and gives the best advice. I recommend them all the time!

The service was good, the people were friendly and the price for the work was reasonable.

I had to get my car towed because of a flat tire and worn suspension. The tow was courtesy of my Insurance co. They also recommended a few places my vehicle could be towed and I spotted a local Meineke in my area with good reviews. So I had it towed there right before Thanksgiving. The manager called me about my car and I explained that the tire was shredded and noises were coming from the wheel wells. They checked it out and said it needed a rack and pinion and 2 outer tierods. Right now after the work was done Im completely disappointed/ dissatisfied the car drives worst than before. I cant wait till Monday to take it back to them to rectify whatever issues my car has now, then I can update this review.

Quick and easy. Friendly customer service 5/5

Good service I would recommend them anytime

Meineke performed an oil change in around 35 minutes. I highly recommend going as soon as they open.

Dave is always professional, honest, kind and does his best at all times and is very accommodating and understanding. I appreciate Dave so much because I know that I can trust him with my vehicle. Dave takes good care of me and my family. I so appreciate him and the mechanics that work on my vehicle.

I recently moved back from Philly after being away for years and had to to the dreaded car mechanic search - I found this particular shop and did not have to look any further! The manager (Dave) is always very nice and never tries to oversell me things I don’t need but gives all the info. The repairs and oil changes are always great and my car is always done the same day. Love this shop

Really courteous staff and always answered when I called asking about the status of the car. Honored coupon from a different servicing company and took care if some long standing issues without breaking the bank. Hoping to keep on using them.

Offer appointments online, however appointments are not honored in store. This location only offers drop off services, car wouldnt be ready until the following day and thats for the simplest of services like an oil change. Unfortunately I did not have services here, I scheduled an appointment with Pep Boys instead.

I have had nothing but positive experiences at this Meineke. I really appreciate that the employees never try to push any other services when I go for an oil change. That way, I trust that if in the future they noticed something wrong with my car that it would be a real issue, not just a ploy to get more money from me while I am there for an oil change.

The customer service is okay a little expensive but I will recommend them

I came in for my yearly inspection. Dropped it off in the morning and it was ready after work. Very professional.

Staff Was,Very Helpful With My ABS brake Problem.

I was referred to Meineke by the previous owner of the car I purchased in March 2020. One of the things I noticed about the car that made me purchase it was the great condition and quality of it for a 2006 high mileage car. I took her weed and went back for oil changes and an issue with one of the cars windows. And David is so professional and kind. They work with here and take time no matter if its a 2020 or 2006, All the cars are important to them and they work with care and precision.I appreciate them and will continue to use them through out the life of my vehicle and any other vehicle I purchase. Thank you!

Dave at Meineke is the man to call if you need anything from tires to an oil change. The work is so quick, professional, and affordable. There are normally service coupons available online and they will always be honored. Dave will call you with timely updates on your car so there are no surprises. I highly recommend this shop.

Very friendly service with a good price for oil change

I am regular customer if this Meineke and I was told the would not be able to do my oil change last week . The manager gave me an appointment for today 1week later the same exact time assuring me that I could still get my oil change for the sale price. Imagine my surprise but not really when this different manager says the sale is over! I think they pulled a fast one and this was not the fist time I dealt with them regarding a similar situation.

Consistently excellent.We had a situation where after getting the car serviced, on the very next day it seemed like the car was behaving strangely. Drove it back in and it turned out that I had run over a nail in the road on my drive back, and the tire was going flat. Not at all their fault, but they still patched it for free, just because it was so close to when they serviced it.Dave and his team feel really trustworthy.

They were very good at communicating with me about the service and accommodating other customers at the same time. They got me in and out quick!

First, this location is convenient as it is walking distance from where I live (but there are restaurants and and shopping nearby). My first experience with Meineke was a few months ago when my car battery had died and my car was parked across the street from Meineke. Instead of calling a friend for a jump, I thought Id see if Meineke would be able to help. The Meineke worker very kindly grabbed the portable jumper and came and jumped my car for no charge.When my car was due for state inspection it was easy to decide where to go. I dropped my car off the evening before. They called me by 9am the next morning stating what needed to be fixed in order to pass inspection. Even though I waited til almost noon to give them the go ahead on the repairs, they still had my car ready well before closing that day. When I researched the cost of what needed repaired, the cost quoted to me by Meineke was very reasonable. I am pleased with their service, cost and friendly associates.

Brought my car for inspection here, and to have a tire that was leaking air checked. Turn out the tire didn’t have any holes but was leaking from the rim, they resolved the issue and did not charge me for that just the inspection. Super helpful and polite, would recommend

The employees that work at this fine establishment are very efficient and fast. Love the service. Also informed me of any other potential problems along with suggestions.

Dave was super helpful after i explained the vehicle was in the Philadelphia area being driven by my daughter who lives there and knows nothing about cars. Provided with a fair price and found some lights out and took care of them also. I deal with customers in the truck repair service industry and can tell you Dave treated us well. Thank You.

Ended up fixing my issue quickly and showed me what was going on.

I called them because I needed freon for my Volvo and they werent sure if they could do it but they told me to bring the car in. I did and they were successful in replacing the freon. I am glad they were able to service me especially with the hot hot summer days we have been having.

Can always go there to friendly smiles and service, car is done quickly, and the prices for service is great.Thanks

2 hooks and tail Pipe

Ive only ever really come to Meineke for my oil changes and regular car check ups. Dave, the store manager is very personable and friendly. I appreciate that hell try to squeeze me in for last minute oil changes, especially since their website doesnt allow for online scheduling.Mechanics can be hard to trust, and although my jobs have always been small - I trust Dave and his team with my car

I got an oil change and some how my abs light is on and service brake light 🙄 great. And the man said it was on when he got in.

Work was done on my Acura MDX in a timely manner. Cost was competitive to local shops. And I am satisfied with the work completed.

I’ve been coming to Meineke for a few years now! The people at this location are trustworthy and their customer service is very professional! I would highly recommend Meineke for your auto services!

This is the only place I’ve taken my car since moving to Philly a couple years ago. I’ve gotten new tires and every oil change there. Easy and efficient. Thank you!

For my first car experience it was perfect I got in and right out in a timely.

This is a very honest and trustworthy shop, and they can handle a wide variety of issues – not just oil changes.

Always dependable with reasonable pricing.