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Pinnacle Auto Repair and Tires
1119 Catharine St, Philadelphia, PA 19147, United States
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Pinnacle Auto Repair and Tires
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Da
Review №1

I got my state inspection here, had my oil and filter changed on a separate occasion, and when my car developed a weird sound, these guys were about it figure out! All three times, service was trustworthy, dependable, and done with care. I will keep coming back here in the future.

Ji
Review №2

I went in because I’d had an extremely flat tire. I called before I went, about an hour before they closed. He asked me some questions and said I could come in. He showed me that there was a screw in my tire and let me know that it was in the best spot for that to happen. It would’ve been really easy to say I needed a new tire and I would’ve paid it. 15 minutes later, my tire was repaired. While I was waiting, I saw how the gentleman dealt with the customers who came in and out of the place and they were great. I have already recommended the place to my sister, who needs brakes.

Ad
Review №3

Were initially reluctant to mount a loose tire onto wheel/tire I had off the car. They did take it and performed the service quickly. However, they added a valve stem charge of 6.95 for a tpms valve stem when the valve stem was not replaced ( a unique valve stem is required for the wheel given.) They also charged me a 5.32 dollar shop supplies fee to mount one tire. I went there because it was advertised they have the fancier road force balancing. There were no weights added to the wheel when I picked it up. So I can only assume the wheel balanced perfectly without weights and I paid a premium for that. Also, charged an additional $10.78 because it was an 18inch wheel. 18 wheels are pretty standard size for basically all newer cars. $69 dollars to mount and balance one tire.

Cl
Review №4

This is an honest shop and does great work. I will not take my car anywhere else. Ive been using them since early 2018 for inspection, oil changes and any other maintenance. They just repaired a puncture in my tire for under $40. Im sure another big name chain would have tried to sell me a brand new tire. Its not quick/in and-out type service, but its absoultly worth the wait for the quality of work.

Ch
Review №5

Fast, professional service, and they went out of their way to source parts quickly. Great experience

Ma
Review №6

Great service! I had to get my car inspected and they made it quick and easy! Everyone was very kind and I felt like I was in good hands.

Wi
Review №7

I came here for a same-day oil change without an appointment, and they were readily able to accommodate me. I thought I needed new tires as well, and they did a tire inspection. Tom the manager is very professional and explained the team’s findings and recommendations without pushing to up sell. After going to a few different shops in the city, this place is by far the best and is my new home base for car maintenance and repairs.Highly recommended, fast service.

Pa
Review №8

This garage is clearly VERY BUSY, but that didn’t prevent super personalized explanations of issues, options, and advice. Repairs were actually completed 24 hours ahead of schedule! Very happy with results and service.

Ro
Review №9

I appreciate their attention to detail and willingness to help me understand the functions of my own vehicle. Also very flexible in situations I have been short on time and needed a urgent repair. Glad to have Pinnacle as my mechanics.

Ke
Review №10

DO NOT GOT HERE!!! I’ve never written a google review before but I am trying to save fellow Philadelphians grief! Took our car in on Saturday for a routine oil change before a cross country road trip from Philadelphia to Phoenix. Called us and said our suspension was rotted out and it would cost $1100. Since we were about to try cross country we panicked and said go ahead and fix it. Luckily, they weren’t going to be able to fix it until Monday. We started to talk to our friends about the situation and found out a year ago they had also gone to Pinnacle and had been told their car needed a $3,000 repair. When our friends refused because they wanted to bring their car for a second opinion, they were charged a $300 service fee. Decided we would NOT get the repair and promptly picked up the car at 8AM Monday morning. Took the car to a trusted family mechanic in my hometown in upstate NY who said the suspension was completely fine and he would let his daughter drive to Phoenix and back in our car. Fast forward to two days into our rode trip and suddenly our transmission light is beeping off. Have NEVER had this happen. Brought it into a mechanic in St Louis who said all of our transmission and coolant fluids were low and dirty when we literally just had our car serviced by pinnacle TWO DAYS AGO. not to mention, Pinnacle charged us $100. Absolutely outrageous, terrified they did worse damage to our car that we are yet to see. Do not go here, even if it’s the only place to get a last minute oil change in the city. It is absolutely not worth it.

La
Review №11

I received my yearly inspection from Pinnacle and they were awesome! Dropped my car off in the morning and had it by the afternoon. They were thorough and very friendly. I would definitely recommend them if you live in the city!

Wi
Review №12

I had similar experience as Ms. Miller, Mr. Tracy, and Mr. Smitty. Took in car with flat tire and they said needed to drill out a locking lug nut to take off the wheel (I lost the key). Fine, we approved. But when my daughter went to pick up the car, they said they had drilled out a second lug, figuring wed want that. Wrong, can buy a replacement on Amazon for $15. They wouldnt give her the car unless she paid $176. She needed it for work, so she paid. Then the kicker: I check the tires when she gets home, and they had not actually drilled out the second locking lug! Its still on the car. Wow. I have pics to prove it. I challenged the charge for the second fake drill out. They refused to refund. I guess will be contacting BBB and Pa. Consumer Affairs and see if they can help. Beware.

Ke
Review №13

These guys are great! They were personable and professional. Worked quickly and effectively at a great price. I look forward to using Pinnacle for all my future car needs.

Sh
Review №14

I would give six stars if google let me. This is the Best shop in Philly and you have to come here if there is anything wrong with your car. Tom helped me through the whole process, hes very friendly and communicative. My car was hit by a uhaul van while parked on the street. I came to the shop with broken steering, Tom found the parts and expedited everything to make sure i get my car back on time. My car was scheduled to be dropped off at dealership for sale on Saturday, I brought the car to the shop Tuesday morning, and was told the earliest i can get my car back is Friday afternoon, surprisingly right now I am writing this review with my car parked in the garage and its Thursday! Huge thanks to Tom and the team at Pinnacle Auto. Highly recommended!!!!!!!

Ia
Review №15

Ive been taking my car to Pinnacle since I moved to Phila in 2019, and they are very professional, have reasonable prices, get things fixed quickly, and my car has always run well afterwards with no problems. They also do my yearly inspections quickly. Tom in particular is a great mechanic and very friendly, although everyone there seems quite good. I dont know a lot about cars but they never talk down to me or push anything on me that my car doesnt need. Ive shown their work to my friends and family that do know a lot more about cars than I do, and theyve agreed that Pinnacle does good work and this is a good place to go.

Sh
Review №16

Super helpful, nice and always gives a fair price! I have used Pinnacle before and luckily when I got a flat tire on Saturday I was right around the corner. The shop was about to close yet when I pulled up they stayed open to help me out of a jam!

Wa
Review №17

I had a flat tire and blindly came to pinnacle after I found Mid City to be fully booked around noon. They looked at the tire and gave me an analysis on why they thought it was flat and told me what they would have to do. They let me leave the tire there and drive home to where they eventually called me to tell me it had to be replaced. They send out text alerts when your service is done which was helpful.The service cost me $191 (5% discount because I paid in cash) which was more than it could have been but they were fast, convenient, and got the job done. The place is small but the staff is friendly and they handled a difficult Karen customer very well while I was there.

Wi
Review №18

Great place for state inspection. Very professional and timely!

Ma
Review №19

My mom used this in state state of emergency when we got a really bad flat tire far from home. They were quick to help & were VERY kind. We also brought them food afterwards & they left a call with a thank you.

Le
Review №20

I have never had a better experience! Nicest employees you will ever find. Accommodating, patient, and friendly. Highly recommend!!!

Dy
Review №21

I like the people here, but I was severely underquoted for the services I needed and it appears as though the job wasn’t completed. I was told I needed brake work, new windshield wipers and tires which would come to “I don’t know, 350-400.” This bill eventually became $750 after a part that added only $80 to the bill was put in. I don’t care about the cost, I just care about people being up front about it.

Ca
Review №22

I have used Pinnacle for service and repair for the last 5 years. They are friendly, explain what needs to be done and recommend repairs and service to keep the car from future issues. They are reasonably priced, and I trust they will never do anything more than is necessary. I would highly recommend them, especially to anyone who doesn’t know his or her way around a car.

An
Review №23

Great place! I got a flat tire on my way into Philly for work, and I dropped it off with Pinnacle while I was working all day. They had it fixed by the time I was done! Easy and convenient.

Ch
Review №24

After letting my MINI Cooper sit for too long during 2020 it needed some TLC. It’s a 2009 and after leaving Pinnacle this last time it’s never run better. Seriously- it’s so nice I stopped in to tell them. It feels like I paid for a special tuning because it’s running that good now. 100% go here and get treated like family.

ti
Review №25

Professional. They keep the communication open. Won’t have you spending your money on just anything. I would recommend.

Mi
Review №26

Had my state inspection done here. It was quick and hassle free. Staff was great and made the process easy.

Me
Review №27

Tom and the other folks at Pinnacle got a new tire on my car on short notice when I was on my way out town and hit a vicious pothole. They were so kind, and got me back on the road quickly and without charging an arm and a leg. Would definitely recommend!

Ke
Review №28

The manager was super friendly and a straight shooter. He did his best to explain the repairs my car needed and made sure the work got done quickly so I didn’t go too long without my car. Will definitely use them again!

Ro
Review №29

I would never take my car work any place else.Guys that work there are professional, quick and honest. I always enjoy when I can pull in and wait you get a free comic show as added bonus.!!

St
Review №30

Very organized business the service was excellent. Wonderful customer service.

Mi
Review №31

I went to Pinnacle to get my vehicle inspected. They were able to get me in within a couple days. When I dropped off the vehicle, I was greeted by a friendly staff member who made the check in process quick and easy. I returned in the afternoon to pick up my vehicle and recieved a detailed report and written notes regarding my ideal tire pressures. I will certainly be returning when needed... and maybe to grab a cigar from their humidor!

Pa
Review №32

Very good service, just drop your car and get it fixed.

Ri
Review №33

I called for an inspection. The rep was courteous and professional and accommodated my scheduling needs. The shop on Catherine Street has plenty of parking. Upon arrival the rep at the desk was friendly and efficient. He said he’d call when the inspection was completed. I went to a nice park two blocks away and got a call 45 minutes later that the job was done. EZPZ. I’d highly recommend Pinnacle to anyone needing automotive service.

De
Review №34

I am satisfied with the service

Mi
Review №35

Second visit, easy to schedule, done right on time, pleasant place with added bonus of excellent cigar choices if that is your thing

Ju
Review №36

Pinnacle is the best! Very kind people who do great work. Would never go to another auto body shop.Wrote this review over a year ago and it still holds. I love Pinnacle so much. Thank you for all that you do!

Au
Review №37

We love Pinnacle Auto for all our mechanical needs. We’ve been taking our vehicles here since moving to Philadelphia in 2015. The staff is always professional and very friendly. Great communication when you have questions or when something needs replaced or worked on. This past visit was for a state inspection. I was in and out with a new sticker in about an hour. We always recommend Pinnacle to our friends and family.

Gi
Review №38

Pinnacle took my daughters car in same day to do a state inspection and went above and beyond getting it done in a timely manner. They were professional, very friendly, my daughter has definitely found a new place to get her car serviced.

Me
Review №39

I always feel like they are taking great care of me. They do the work that is needed, not more just to make a buck. I trust them to tell me whats needed and charge me appropriately.

Ta
Review №40

Ive been coming to Pinnacle for over 11 years. Friendly service, professional, timely, and thorough. I received periodic email reminders for oil changes and they keep a detailed history of your services. The 10% off if you pay on cash helps too.

Ja
Review №41

Honest and hardworking staff.

Br
Review №42

Pinnacle promotes asking them for cost estimates on their website. I asked for a quote for an oil change for my car. The estimate they sent me was $42.95 plus the cost of the oil and the filter. I have owned the car for almost five years and I have never paid more than $80 for an oil change. When I picked my car up I was shocked to find that total cost of the oil change before taxes was $137.82 which included $96.87 for parts - which included $19.45 for “shop supplies” which they made no mention of in the cost estimate they provided. When I ask for a cost quote - which they themselves suggest doing - and they do not include the vast majority of the costs in the information they provide in the quote, it is pretty clear that they were being intentionally deceitful about how much they were going to charge me - especially the $19.45 in “shop supplies” that was not mentioned in the quote at all. Also just to be clear, the only reason I am posting this review online is because they texted me the day after the service asking me to write a review. So the content of the review and the fact that it is here at all is all on them.

Yt
Review №43

Always get great service. Fair prices. Friendly staff.

Za
Review №44

Perfect experience. Easy and no surprises. Quick and simple. With COVID, I was able to have a coffee around the corner at Hawthornes. A nice bubble outside warmed by the winter sunlight!

MI
Review №45

My experience with Pinnacle Auto, has always been a great experience. Every person in that shop is Top Notch. When I drop my vehicles off for service, it is always done in a timely matter, and the prices are reasonable. The big thing for me is my vehicles always come back clean, no hand prints and things like that. I highly recommend this repair shop.

Da
Review №46

Very nice, helpful people. Squeezed me in last minute when I found a screw in my tire and wasn’t sure if would be safe to drive. Prices are reasonable. Have gone there a few times in the past, and I trust them to take care of my car.

He
Review №47

Tried to charge me 3x the amount is usually takes for the job. When I consulted other mechanics they either laughed or gave a angry response about how crazy their pricing and methodology is. Charge in the $100-$300 range just to diagnose what is wrong with you car.

Ab
Review №48

I dropped off my 2010 f-150 to get the 2front tires forced road balance they said I need a hub centering for the wheels but I can they know that if the wheels rims are dirty and there’s no fingerprints on the wheels and where the weights g are stick is dirty unless they are magicians I will never recommend them to anyone not even my worst enemy

Ge
Review №49

I took my car to Pinnacle for a PA inspection and oil change. They didn’t pass the inspection and told me I’d have to pay 4K to fix the car. Took the car to the dealership the next day — they told me the oil in the car hadn’t been changed but the car itself was fine — passed my inspection with no issue. I had to pay Pinnacle 300 dollars just to get it out of there and they never even changed the oil. Instead, they failed my inspection to coerce me into paying for work that didn’t need to be done.

Mi
Review №50

Had a terrible experience attempting to get my PA state inspection completed here. I brought by brand new car in for PA inspection. The vehicle was purchased out of state and my registration had not yet come in the mail. Had an electronic copy and arrived 10 minutes early for my 2pm appointment.I waited 5 minutes at the window before someone finally came up to assist. The man goes “what?” I explain to him I had an appointment for inspection. He immediately demands registration, license and insurance. As I gather my materials I explain I have electronic copy of registration as the paper had not come in mail yet. He started yelling “nope! Paper copy only! Paper copy only.” I asked if I could email to be printed on one of the 4 printers sitting in front of us and he kept yelling “paper copy only paper copy only!”He laughed amongst coworkers as I walked out. I realized they had over booked and were just tying to find a way to lessen their workload. They could have just explained they were behind and I would have gladly rescheduled.Terrible customer service. Would not recommend to anyone.Update: this individual responded to my review in similar fashion to the original interaction. Notice how he did not comment about the mistreatment of a customer, but rather fixated on being “right.” No apology for yelling and certainly no explanation of his printers not working at the time of my visit. The reality is, if his printers actually didn’t work, this would have been a non issue, as I would want printed proof of a completed inspection and would not have my car inspected somewhere that could not provide this. Despite his coworker never mentioning the requirement for a paper copy over the phone, he insisted that it must have been mentioned and uses this as justification to yell and berate his clientele ... I happen to know there was no mentioning of this requirement over the phone, but I’m less concerned with that fact and more concerned over how this guy acted in public toward a client.The truth is, as justified as you may feel for yelling and acting that way to a customer in front of other customers, it’s unprofessional and uncalled for. As right as you may think you were - it’s not right for your business because now you lost a potential customer and gained poor word of mouth reviews amongst many more in my network. How right does that feel?

St
Review №51

Took my car in on Saturday morning and it was done just after noon. Everything was checked out and I was back on the road. Got my annual state inspection done, great work

Sa
Review №52

Everyone at this shop was very nice and helpful. I would recommend this place to anyone! I talked to multiple employees when I was there and each one was very professional and friendly. The prices were standard as well. If you need help with anything, I would go here!

Mi
Review №53

Tom and the crew at Pinnacle were incredible! They were extremely kind and professional both in person and over the phone and seemed as invested in helping me with my flat tire as if I was family. I had a great experience since the second I walked through the door and left feeling good about the work done to help my car. Even with short notice, they went the extra mile to find me the right tire nearby and shorten the time til my car was ready. Would 110% return with any other car troubles! Thanks to all of you at Pinnacle!

Sa
Review №54

Asked about an inspection was told next week. When I repeated it... Next week?The person on the other end then went into explaining what next week ment in a rude manor.

Em
Review №55

I brought my vehicle in for a routine oil change on 10/28/19. I dropped my vehicle off in the morning on my way to work. Tom from the body shop called me mid-morning to inform me I would need 2 new tires. I asked if it could wait because they are new from 9/25/17 from a different auto body shop and I was surprised I would need new tires. I said they are under warranty and I have paperwork. He said well they are at 5/32 and you will be back in a few weeks if you don’t replace them now. I said well if my car is with you now and you’re saying I’ll be back in 3 weeks then you might as well put them on while you have my car. When I picked up my vehicle that evening, my car was parked far away from the shop. I paid my bill as they were closing. The next morning I called Tom about my warranty. He said well we threw out the tires so I’m not sure what we can do. I questioned why given I previously stated prior to the work that I had a warranty. The rest is all down hill. I have 26 documented phone calls And emails made from November 2019 through June 2020 to resolve. I spoke with the Manager Demond most of these times who said he is trying to work on a solution with the owner but without the tires, not sure what they can do. In addition, I have called Firestone myself 3 times to understand the warranty process and they advised me to contact the BBB given the service I’ve been receiving and the fact that no experienced shop should have taken tires off my vehicle at 5/32 tread. That should only be recommended on my vehicle at 2/32. I have been extremely patient and courteous but enough is enough!! Over 30+ documented emails and phone calls and no response. Unethical and unprofessional!

Br
Review №56

I had a phenomenal experience here while getting my Range Rover inspected. I highly suggest/recommend this place to anyone in need

Co
Review №57

I appreciated their effective communication throughout the process.

La
Review №58

Tom and the guys at Pinnacle are great everytime I need car service. Theyre quick to get you in and out of the shop and great at explaining any issues. Never feel like Im getting taken advantage of or oversold things I dont need. Prices are fair and service is fantastic. Happy customer. Have been a customer for 3 years and will continue to be!

Ma
Review №59

This is going to be a bit of a mixed bag.On Monday I called and was told to come in on Wednesday morning. I did. They told me no space without appointment... Which I had so that got resolved.My tire had a nail. I came in the morning and was told the vehicle will be ready by the evening/early Thursday.That works for me- I had to leave for NYC by 2 on Thursday so things seemed to be going well.Around 5 on Wednesday I call and am told my car is next up to be given a thorough looking-over.Around 10 on Thursday I call and am told they are working on it.Around 11 I receive an email with a quoted price significantly higher than what was discussed prior.I call and am told that the tire will need to be replaced and that this is a special tire they dont have in the shop and it needs to be ordered right now so it will come in time.I call back and agree to this, and am told it will be done in an hour. I call back at 2 and am told I will receive a call when it is done.Got the call at 3.The great thing is that they reliably pick up the phone and seem to be legitimately busy.The communication about time expectations was a bit unfortunate. Usually I dont care another day one way or another but I needed to get to NYC to visit an old lady. luckily I got there in time. Tomorrow Im driving to her funeral.Folks are friendly. They pick up the phone. Shop is busy. But time expectations are not well managed

Me
Review №60

They got me in and out quickly with no fuss

Sa
Review №61

These are the best people ever. Fast, east, no fuss. Great value. We take our car there for everything and I am not interested in going anywhere else

M!
Review №62

Got to the point and explained what was wrong in an easy to understand way

Da
Review №63

Great experience. Highly recommend!

Ka
Review №64

The team at Pinnacle was great. Tom was personable and the service was fast and affordable. There was a slight mixup with the bill (accidentally charged the wrong one, but was an honest mistake as there was another car with the same make and model getting work done), but it was corrected quickly!

Da
Review №65

I have taken my cars here for the past 10 years. They are very professional, accommodating and most importantly, honest. I have never felt like they tried to manufacture the need for a repair or a part. Have never had to wait an extended amount of time for an appointment, which is good because I typically forget that my cars need to be serviced or inspected until just before or just after such service becomes due. Highly recommend them!

Ja
Review №66

I’ll never return here. They’re rip-off artists. Told me I needed new rear brakes and rotors in order to pass inspection (I probably didn’t need them but wasn’t going to argue). Not only was I overcharged for them, they replaced my drilled and slotted rotors with standard ones. On top of this, I was charged for the repair of a license plate bulb which is still out. On top of that I was charged $250 in labor for them doing literally the bare minimum. Ridiculous. Save your frustration and money and go somewhere else.

Go
Review №67

I really like these guys and haven’t taken my 2010 Subaru anywhere else. The lead mechanic recently diagnosed a persistent high-pitched whistle as a faulty clutch on the Subaru. The inside guys, Tom and Demond, are great too.

Je
Review №68

Fair prices and gave me the opportunity to shop around to feel comfortable with my decision before moving forward with the work. Done in a reasonable time. Everyone was very kind and professional. Would take my car there again!

Ni
Review №69

Lovely service, and friendly, but overpriced. I went for an oil change and it cost $140. It wouldve been cheaper if I went straight to the dealership.

La
Review №70

Got my car in for inspection quickly and on time. I was overcharged initially but when they realized the mistake they immediately called me and refunded me. All the staff were very friendly and professional. Definitely will come back for future car needs.

Jo
Review №71

We’ve been using Pinnacle for all issues with our vehicle since we moved to Philly in 2016. They have been great! Very happy with their service. They were highly recommended by our daughter who has used them since she moved to PHL in 2009.

Ro
Review №72

Ive been going to Pinnacle for at least 15 years. I’m the worst type of customer. Generally all my vehicles are older models. Self maintained until I get in over my head. This last transaction was no cake walk. And I can’t thank them enough for handling the repair. Full rear drivetrain transplant on a 4Runner. I’m certain it was a pain in the back and stressful just dealing with me. Given the distances the parts travel and the conditions the world is in, no complaints about the time involved. I value their abilities and service to the neighborhood.

Ti
Review №73

Owner is amazing, great workers and the waiting room is always clean 🙂

Ma
Review №74

Friendly, trustworthy and reliable!

Ch
Review №75

Super fast and nice service at this shop. I had just moved from Jersey to Philly and needed to get my car inspected. After visiting some other shady shops and not feeling comfortable leaving my car there, I found Pinnacle. The team was nice and friendly and had me in an out in just around 30 minutes.

Jo
Review №76

Very shady place. Took my car in (May 2020) for an estimate and they went ahead and did unwanted repairs without approval -- then held car hostage. Offered a cash discount because they say saves us from paying taxes. Pretty obvious the 5-star reviews are all written by owner/employees. Stay away.

la
Review №77

Excellent. From making appointment to having service done on time.

Re
Review №78

Excellent service! Very nice and friendly. I would definitely recommend to everyone.

Da
Review №79

Great service and they worked quick! I dropped my car off on a Saturday morning and it was ready in a few hours. Very nice people there.

Da
Review №80

Pinnacle repair did a great job inspecting our van. I made an appointment for 9am, and brought the car down. The check-in was a piece of cake, even though it was my first visit.They are a VERY busy garage, though, and I needed to leave the van with them all day (9am to 5:30 pm), but I didnt need it all day, so that was fine in my case. Be sure to let them know if youre in a big rush (they were super-accommodating with me when the found a problem that needed attention before they could FULLY sign off on the inspection), they *might* be able to accommodate you, too!Ill be bringing my car back for any other work it might need!

Re
Review №81

My car was hit in my work parking lot and Pinnacle did a beautiful job of repairing it. The guys were super nice and the price was great. I would definitely recommend Pinnacle to anyone who needs work done to their car.

je
Review №82

Pinnacle is always professional, courteous and a great value. Quality work and above board customer service. A great partner is maintaining my vehicle.

Jo
Review №83

Just got my windshield replaced and needed new registration/emissions stickers made. This place told me they can’t make new ones for me because i didn’t get my initial inspection there. I went to another garage nearby and they replaced the stickers without any issue.

Ly
Review №84

I have taken my car here to get my tires switched out twice a year for several years now. Tom and the team at Pinnacle always do a great job and get me in quickly. I even needed a full set of winter tires last year and they were able to get me in the next day and get the tires in my car. I highly recommend them!

Mi
Review №85

Extremely friendly and helpful service! They gave me a straightforward estimate for additional services but didn’t pressure me to buy anything. They even topped off some of the fluids I was thinking to replace at no extra cost. Thanks for your help team! I’ll definitely be back.

Ja
Review №86

Great / fast service, solid prices. I went in for two new front tires, and they gave me the option to match the tread and quality to my existing tires, which was great for someone like me who doesnt know much about cars. They were done the same day, but I couldnt get there until the day after, so they stored it safely for me overnight. Definitely going back.

Th
Review №87

Faster service and completion than anticipated!

ju
Review №88

Perfect for inspection stickers affordable prices cool staff friendly going back for regular maintenance as well

La
Review №89

I’ve been going to Pinnacle for over two years now from everything from service maintenance to bodywork and everything is fairly priced and always on time. My favorite part though is how nice everyone is — it really does feel like a neighborhood shop.

Ma
Review №90

Took my car here for an inspection. Great customer service, easy process, and fair prices. Will come back next time I need work done on my car. Thank you!

eN
Review №91

Great people... great service... great prices ... need I say more? I trust these guys with all my auto repair needs and reccomend them to anyone who asks.... thanks Pinnacle

Be
Review №92

Nice people, seems high quality, but pricey. Seemed to be quoted a much higher price for standard oem brake / rotor replacement before and after I brought in my vehicle.

Si
Review №93

Always friendly staff. Timely and efficient. Love my auto guys.

Ge
Review №94

So pleasantly surprised and happy to deal with staff at Pinnacle. They were professional, efficient, and made my vehicle inspection painless. I highly recommend!

Ma
Review №95

Very happy with my experience at Pinnacle for my new Tesla 3 PA inspection. Staff professional, informative and very nice! Scheduling easy and communication excellent. I will be recommending them to my friends.

La
Review №96

Ive been a customer of Pinnacle for 13 years now, and Ive always pleased when Ive gotten work done. Ive never had to bring the car back for a redo and their service is top notch! They get a 10 for service and for customer appreciation!! Id recommend them anytime

Ma
Review №97

Everyone was friendly and really helpful. Brought my vehicle in for an inspection sticker and a couple hours later it was good to go. Thank you for making everything so easy.

Se
Review №98

Ive been coming here for years, specifically because of Damon. Ive had dumpy cars where Pinnacle had to work with me to manage from one repair to the next & they were fair with pricing; and Ive brought new cars here where all I needed was an oil change done swiftly. They’re responsive, friendly and speedy. I have a positive feeling about this specific mechanic shop, whereas a lot of people hate taking their car to the mechanic.

Am
Review №99

I had a great experience getting a tire replaced with Pinnacle. They were friendly, professional, affordable, and timely. As far as I’m concerned if you can tick all of those boxes you are doing it right. Would definitely use their services again and recommend to friends and family.

Ro
Review №100

I recently purchase a 2019 new car in NJ which required a PA Safety and Emissions Inspection. Last Saturday, I called 3 Philadelphia inspection stations and each one could not help for 3-4 days. Pinnacle was able help right away, was standing by when I got there, the shop was clean, the mechanics were very nice and they got right to work. While we waited, walked down to the Italian Market 2 blocks away, came back and all was complete. The mechanics let me know that the dealership would reimburse me for the inspection and they were right. Pinnacle has earned our business.

Information
28 Photos
100 Comments
4.5 Rating
  • Address:1119 Catharine St, Philadelphia, PA 19147, United States
  • Site:http://gopinnacle.com/
  • Phone:+1 215-925-2886
Categories
  • Car inspection station
  • Auto body shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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